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Avis sur AmericInn by Wyndham Fairfield

2.5 out of 5
AmericInn by Wyndham Fairfield
2104 South Main Street, Fairfield, IA

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 282 avis sur 416." "
Note des voyageurs de 8 (Bien), d’après 97 avis sur 416." "
Note des voyageurs de 6 (Satisfaisant), d’après 22 avis sur 416." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 416." "
Note des voyageurs de 2 (Horrible), d’après 10 avis sur 416." "

9,6/10

Propreté

9,4/10

Personnel et service

9,0/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Wendell

Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Bettye, Fort Garland

Voyage en famille
Les points forts : Propreté et personnel et service
The 1 ice machine that did worked on ground level broke! No ice available tub backed up as you showered. They did move me to another room as we had to stay 5 nights!
Séjour de 5 nuits en avril 2024

8/10 Bien

Amber

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The pool and hot tub werent able to be used when I stayed. That was a let down
Séjour de 1 nuit en avril 2024

8/10 Bien

Hector

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024

10/10 Excellent

Brenda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, quiet, comfortable. Great breakfast options!
Séjour de 1 nuit en avril 2024

10/10 Excellent

Trevor

Séjour de 3 nuits en janvier 2024

10/10 Excellent

Ryan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff. Super nice place!
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Lawrence

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Room layout is very cramped. Shower is extremely small with little hot water. No ice machine on our floor. Typical bland breakfast selection.
Séjour de 5 nuits en mars 2024

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very clean comfortable hotel
This was an amazing hotel....our first time staying here. The hotel was very...very clean!! Hotel rooms....lobby....hallways...and stairs!! Very comfortable atmosphere! Good free breakfast and coffee, cider, hot chocolate bar! Only downside....pool was not open. Closed for maintenance. But it looked very clean and kept up well. Would definitely stay there again if in the area!
Séjour de 1 nuit en février 2024

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is a little out of the way.. very clean and very quiet… will recommend and stay again
Séjour de 1 nuit en février 2024
Réponse de Autumn Brooks le 10 févr. 2024
Hi Robert, Thank you for leaving a review and looking forward to seeing you again on your next visit!

10/10 Excellent

Tina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very homy. Breakfast was great.
Séjour de 1 nuit en février 2024
Réponse de Autumn Brooks le 10 févr. 2024
Hello Tina, Thank you for your recent stay with us! We have many great choices for breakfast and so glad you enjoyed your stay.

2/10 Horrible

Kevin

Voyage en famille
Séjour de 1 nuit en février 2024
Réponse de Autumn Brooks le 6 févr. 2024
Hello Kevin,Thank you for staying with us and I'd like to hear how we can make your next stay better. Contact me directly at the property if you have any questions or concerns. Looking forward to your next visit.

4/10 Médiocre

Shelbie

Voyage en groupe
Les points faibles : Propreté et personnel et service
Could be better
Booked two rooms. One of the toilets wouldn’t flush, called to let them know- they never came to fix it or even look at it. The pool was closed which was a large reason for staying- was not notified of that even when we checked in. The front desk was very rude. Had to get keys replaced because they kept malfunctioning and not working. Could of been better.
Séjour de 1 nuit en décembre 2023
Réponse de Autumn le 27 janv. 2024
Hi ShelbieI'm sorry that you had issues with your recent stay with us . We are currently working on our pool/spa repairs and will be up and going very soon. If you would like to contact the property directly I want us to be able to make this right. We strive to make your stay the the very best! Looking forward to talking with you soon.

2/10 Horrible

Jeffery

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
If I had only known. You have been warned.
Séjour de 1 nuit en janvier 2024
Réponse de Autumn le 27 janv. 2024
Hi JefferyIf you would like to contact the property directly if you had something else to add from your recent stay with us. Looking forward to having you stay with us again in the future!

8/10 Bien

Montague

Séjour de 3 nuits en janvier 2024
Réponse de Casey le 19 janv. 2024
Thank you so much for your review. We hope to see you again soon!

6/10 Satisfaisant

Jamie

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Casey le 19 janv. 2024
Hi Jamie,Thanks for the review. We hope you will give us another chance in the future.

10/10 Excellent

Marc

Les points forts : Équipements
Nice place I always stay here when I visit Faifield
Séjour de 4 nuits en janvier 2024
Réponse de Casey le 19 janv. 2024
Hi Marc,Thanks for your loyalty. We appreciate the kind review.

10/10 Excellent

Joann

Voyage en famille
The best in Fairfield
It was great!!
Séjour de 2 nuits en décembre 2023
Réponse de Casey le 19 janv. 2024
Hi Joann,Thank you for taking the time to leave a review. We hope to see you again in the future!

8/10 Bien

Ken

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was good here other than the indoor pool, and hot tub were closed for the season. Room was clean, staff was friendly, no wait on check in or check out. Overall a very good experience.
Séjour de 1 nuit en décembre 2023
Réponse de Casey le 19 janv. 2024
Hi Ken,I'd like to apologize about the pool and hot tub, rest assured we are working diligently to keep it open as able. We hope to see you again in the future!

8/10 Bien

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Casey le 19 janv. 2024
Hi Mary,Thank you for your review. We are glad you enjoyed your stay.

4/10 Médiocre

Scott

Voyage en famille, Voyage en groupe
Les points faibles : Infrastructures et conditions de l’hébergement
Going down hill fast
We've stayed there each year sine it was built. Mostly good each year. But its going down hill for sure. Keypad on end doors hasn't worked for years. So have to prop door open to get hunting gear in for 8 guys- 4 rooms. Every year they say the parts on order. Maintenance is lacking. Toilet runs on and on. Water pressure was bad this year in 3 out of 4 rooms. Water runs out the shower no matter what you do with the curtain because the pressure is so low and doesn't spray out far enough. Pool and hot tub were closed- and had been drained! We stay there each year mainly for that perk. I understand that things happen, but that can be noted on website with our current technology. We stayed at the Coretel for bow season- 11 nights and paid less than 1/2. of this. I expect less there but $ for what you get, its a better deal without the pool area. I asked for 2 rooms back to back. I understand that isn't always possible, but one room on 1st floor and one on 2nd is a little extreme. When I asked, I got serious attitude from front desk. Each year they have always had breakfast ready by 5 am since the place is full of deer hunters. Not this year. Just not accommodating like they used to be for a full hotel of early risers. I'm sure this review sounds like I'm just a complainer. I'm not but I read reviews on everything I buy or places we go. This is to inform you, I wasn't the only one questioning things this year. We were all very disappointed. American Inn can do much better.
Séjour de 2 nuits en décembre 2023
Réponse de Casey le 19 janv. 2024
Hi Scott,Oh No! It sounds like we dropped the ball during your stay. I would love if you would contact us at the property so we can make this right with you. We will strive to make your next stay as enjoyable as possible.

10/10 Excellent

Trudy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Casey le 19 janv. 2024
Hi Trudy,Thank you so much for the review. We hope to see you again soon.

10/10 Excellent

JIM

Voyage en couple
Great breakfast area & selection
Séjour de 2 nuits en novembre 2023
Réponse de Casey le 19 janv. 2024
Hi Jim,Thank you for staying with us and Thank You for the review!

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable hotel with friendly staff serving a vice nice breakfast. Hotel also has a nice little pub on site.
Séjour de 3 nuits en octobre 2023
Réponse de Casey le 19 janv. 2024
Hi John,Thank you for the review. We are glad to hear you enjoyed your stay

6/10 Satisfaisant

Barry

Séjour de 1 nuit en octobre 2023
Réponse de Casey le 19 janv. 2024
Hi Barry,Thank you for leaving a review. If we can do anything to make your next stay better, please don't hesitate to give us a call.

10/10 Excellent

Jill

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
appreciated
Séjour de 2 nuits en octobre 2023
Réponse de Autumn Brooks le 25 oct. 2023
Thanks for your recent stay with us Jill and look forward to your return visit in the future!

10/10 Excellent

Daryl

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Brenda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had it decorated for fall.
Séjour de 3 nuits en octobre 2023
Réponse de Autumn Brooks le 25 oct. 2023
Hello Brenda,Thank you for the compliment on our lobby and decorations. We like to keep a home like atmosphere for our guest .

10/10 Excellent

Dale

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have no complaints. It is very close to where we go visit
Séjour de 2 nuits en octobre 2023
Réponse de Autumn Brooks le 25 oct. 2023
Hi DaleThank you for taking the time to leave a review. So glad you enjoyed your stay and time in Fairfield! See you next visit.

8/10 Bien

Kristy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was fine. Not spectacular, but for the money, it was quite adequate.
Séjour de 1 nuit en octobre 2023
Réponse de Autumn Brooks le 25 oct. 2023
Hello KristyThank you for taking your time to leave a review. Glad to hear your stay was adequate for your needs.

10/10 Excellent

James

Séjour de 2 nuits en octobre 2023
Réponse de Casey le 19 janv. 2024
Hi James, Thank you for your review. We hope to see you again soon

10/10 Excellent

Ben

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Autumn Brooks le 25 oct. 2023
HI BenThank you for staying with us at AmericInn in Fairfield! Looking forward to your next stay with us.

10/10 Excellent

Stephanie

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Great staff and service , room was a little musty smelling
Séjour de 1 nuit en septembre 2023
Réponse de Autumn Brooks le 25 oct. 2023
Hi StephanieWe do have a great staff and they strive to provide exceptional service. Thank you for your recent stay with us at AmericInn.

6/10 Satisfaisant

Nicholas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Autumn Brooks le 25 oct. 2023
Hi NicholasThank you for taking your time to leave review. Looking forward to having you stay with us again.

8/10 Bien

Kent

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Was very convenient. Limited parking for truck and trailer
Séjour de 1 nuit en septembre 2023
Réponse de Casey le 19 janv. 2024
Hi Kent,Thank you for your review. We are glad to hear you enjoyed your stay!

10/10 Excellent

DAVID

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Autumn Brooks le 25 oct. 2023
Hi DavidWow!! What a great review 10/10! I will pass this on to my staff. Looking forward to your next visit to Fairfield AmericInn.

8/10 Bien

April, Mineral Wells

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements
It is probably the nicest hotel in the area. Pros - I give the staff 5 start!! They were amazing. Rooms were clean and quiet. Easy to find and easy parking. Breakfast was average. Cons - Spa was "out of service". There were places on the ceiling in the pool room that the ceiling had water damage that had not been repaired. The pool was supposed to be 80 degrees, but was much cooler. One of the exterior doors would not open from the outside with key card.
Séjour de 3 nuits en septembre 2023
Réponse de Autumn Brooks le 25 oct. 2023
Hello AprilSo happy to hear you had a great experience with our amazing staff, they are truly the best!! I will pass on your review with our team and look forward to your next stay with us at AmericInn.

10/10 Excellent

joseph

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en septembre 2023
Réponse de Autumn Brooks le 25 oct. 2023
Hi JosephThank you for taking your time and such a great review!! I will pass this on to my team and hope to see you soon in the future.

8/10 Bien

Paula

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Convenient location right off interstate and close to town of Fairfield. Super clean facility and great staff. Beds super comfortable. The only reason I did not give all 5 star is that the pool and hot tub were closed during our stay which was a main drawing card in booking this hotel. There were other more affordable options to choose from. But with 100 degree weather thought I would splurge for a hotel with a pool. Sad was not open
Séjour de 2 nuits en août 2023
Réponse de Casey le 19 janv. 2024
Hi Paula, Thank you for taking the time to leave a review. We hope to see you again in the future.

10/10 Excellent

Gwen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our stay was great
Clean, quiet, spacious room that was everything we needed. Staff was engaged and helpful, too.
Séjour de 2 nuits en août 2023
Réponse de Casey le 19 janv. 2024
Hi Gwen,Thank you for staying with us and thank you for leaving a review! We hope to see you again soon!

10/10 Excellent

Jean

Voyage en couple
Les points forts : Équipements
When we had to cut our visit a day short they were very understanding!
Séjour de 3 nuits en août 2023
Réponse de Casey le 19 janv. 2024
Hi Jean,Thank you for the kind review. See you next time!

2/10 Horrible

Connie

Total BS. Accidentally booked in wrong town while on the road. Called and cancelled quickly. Motel said we must contacted Expedia to get refund. So Expedia informs me that within 72 hours, that they cannot get in contact the motel with the motel..that’s open 24/7. They were provided with my name, number, and booking number…and still cannot figure out how to refund my money..and now say they will not refund me because of rules and policies. I’ve been robbed! Making me pay for a room I didn’t stay in, that was cancelled within 20 minutes….20 MINUTES….at the same motel that Expedia says they were unable to contact for 3 DAYS! WHAT A RACKET! Rob the poor, to pad the pocket of a corporate giant. For a service that wasn’t provided that would of took 2 minutes to call motel and confirm. Expedia should be ashamed of taking advantage of a person who can only afford a motel for an emergency situation. Because of a mistake, I had to pay for two motel rooms,when affording one was a stretch. I admit I made a mistake. A mistake I tried to correct in a timely manner. A mistake that didn’t cost anyone anything…except me, because Expedia takes advantage of the “little guy” because they have all the money they need, but still feel the need of keeping the money they did not earn for a service they did not provide. Evidently an inept company that cannot contact a motel that is open 24/7, provided with name, phone and booking number. If anyone can help, please do. Robbery!
Séjour de 1 nuit en août 2023
Réponse de Casey le 19 janv. 2024
Hi Connie, I would like you to contact the property so we can resolve this issue. I apologize for the inconvenience you had.

10/10 Excellent

Tif

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Casey le 19 janv. 2024
Hi Tif,Thank you for the review. We hope to see you again soon!

10/10 Excellent

John

Voyage en couple
Les points forts : Équipements
We had another good experience at AmericInn in Fairfield. Our room was clean, adequately sized, and well appointed with amenities. The public spaces were pleasant. Very conscientious staffers for our breakfast needs. Plenty of parking — a reliance and pleasant motel in SE Iowa.
Séjour de 4 nuits en juillet 2023
Réponse de Casey le 19 janv. 2024
Hi John, Thank you for the review. We hope to see you again soon!

10/10 Excellent

Mary, Indianapolis

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great swimming pool and breakfast.
Séjour de 1 nuit en juillet 2023
Réponse de Casey le 19 janv. 2024
Hi Mary,Thank you so much for the review. We are glad to hear you enjoyed our pool and breakfast!

10/10 Excellent

Bill

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023
Réponse de Casey le 19 janv. 2024
Hi Bill,Thank you for the review, we hope to see you again soon!

10/10 Excellent

Reinhard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice beds, clean
Séjour de 6 nuits en juillet 2023
Réponse de Casey le 19 janv. 2024
Hi Reinhard,Thank you for the review. We are glad to hear you were satisfied with your stay.

4/10 Médiocre

Craig

Voyage en famille
Les points forts : Personnel et service
AmerIcinn computers were down, so we were unable to check in. It was past 3 p.m. so policy said we could not cancel reservation. No place to eat in the immediate area. We went on to Ottumwa and checked into another facility there and ate the cost for the unused room at AmericInn.
Séjour de 1 nuit en juillet 2023
Réponse de Casey le 19 janv. 2024
Hi Craig,I am so sorry to hear this, if there is anything we can do for you in the future, please reach out

10/10 Excellent

Abigail

Séjour de 1 nuit en juillet 2023
Réponse de Casey le 19 janv. 2024
Hi Abigail,Thank you so much for leaving a review. We are glad to hear you enjoyed your stay!

10/10 Excellent

Cynthia, Salem

Voyage en famille
Les points forts : Propreté et personnel et service
Very nice, newly renovated hotel. Very clean, quiet and comfortable room. The staff were very helpful and friendly. Big plus was the adjacent bar that serve excellent pizza.
Séjour de 1 nuit en juillet 2023
Réponse de Casey le 19 janv. 2024
Hi Cynthia,Thank you for the review. We are glad to hear you enjoyed your stay!