Hall
Vérifier la disponibilité

Avis sur La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson

3 out of 5
La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson
2540 University Drive, I-675 exits 15 or 17, Fairborn, OH

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 301 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 251 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 218 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 122 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 108 avis sur 1000." "

7,2/10

Propreté

7,6/10

Personnel et service

6,8/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Yves

Voyage en famille
Les points faibles : Propreté et personnel et service
Mauvais rapport qualité prix, décevant
Chambre spacieuse mais sale, taches sur le canapé. Pas de draps dans la chambre pour l’utilisation du lit complémentaire malgré une réservation pour 4 personnes. Toutes les machines à glace HS. Service petit déjeuner limité. Très décevant
Séjour de 1 nuit en août 2023
Réponse de Bradd A. Jones le 28 sept. 2023
We are so sorry you expeirienced these issues!

4/10 Médiocre

Helen

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Tub was in bad shape with peeling enamel, feet were black from waling on floors, room smelled,refridgerator adjustment knob broke, couldnt open refridge door witout lifting it up over cabinet bottom, stains on chairs
Séjour de 2 nuits en mai 2024

4/10 Médiocre

PAUL E, MASON CITY

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 Excellent

Donald

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The facility was good in general, however the complimentary breakfast was not that great. Price, cleanliness, parking, etc were all good for the price.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 23 mai 2024
Dear Donald,Thank you for choosing us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

6/10 Satisfaisant

Liana

Séjour de 4 nuits en mai 2024
Réponse de General Manager le 22 mai 2024
Dear Liana,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

8/10 Bien

Gert

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté et personnel et service
Vriendelijke staf, matige wifi verbinding, gebouw en kamers hebben wat achterstallig onderhoud. Ontbijt is zeer beperkt.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 22 mai 2024
Dear Gert,It was great to have you staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

4/10 Médiocre

Jis, BRAMPTON

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
It’s a cheap looking hotel with not so cheap price. The washroom was not properly cleaned. Not properly stocked toiletries. The breakfast was meh. Overall I got a feel that the management is cheap and not aiming for a good serve. With a lot of options nearby, I am trying another place next time
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Jis,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

6/10 Satisfaisant

Randy

Les points forts : Propreté et personnel et service
nothing special, was ok. worth 60 a night
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Randy,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Excellent

Regina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was courteous and friendly. Rooms and facility was clean and neat.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Regina,We loved having you stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Excellent

Karen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not many options for breakfast. Second day there they had no juice available and we had to find our own butter. Need more selections.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Karen,We loved having you stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

2/10 Horrible

Angela, Creve Coeur

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The bed in our room had bed bugs and when I told the front desk all they said was “I’m sorry to hear that”. They didn’t offer any compensation or any solution. I called headquarters they said I would hear back in a week. Still waiting.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Angela,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Excellent

Kevin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel and staff and slept great here for 2-nights.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 10 mai 2024
Dear Kevin,We are delighted that you decided to stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Excellent

Elain

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 11 mai 2024
Dear Elain,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

4/10 Médiocre

Angela

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Our stay was ok. The desk attendants were helpful and readily available. Breakfast was decent but more variety would have been nice. Location is convenient to interstates and stores. The hotel itself needs some work. The carpet in our room was sticky and the surfaces hadn’t been dusted. Room seemed dark. The bedspread had bleach stains and one of the curtains was missing a hook. The phone did not work. The grounds were unkept. Parking lot was inconvenient and needs more lighting. Overall it was just ok. Next time I’m in Dayton I’ll pass on this hotel.
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 8 mai 2024
Dear Angela,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

8/10 Bien

Molly

Les points forts : Personnel et service
available
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 10 mai 2024
Dear Molly,We are delighted that you decided to stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Excellent

Neyinska

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No complaints
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 10 mai 2024
Dear Neyinska,We are delighted that you decided to stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 Horrible

john

Séjour de 3 nuits en avril 2024
Réponse de General Manager le 21 mai 2024
Dear John,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 Horrible

sharon

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Rust and mold in tub dirty
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear Sharon,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

2/10 Horrible

Tiara

Voyage en couple
My room was very dirty. There were brown stains on the white bedding, the furniture specifically the chair and the shower was disgusting. I didn’t even feel comfortable staying here returned the keys immediately and booked a room elsewhere. I feel like I honestly deserve a refund the room looked like someone was literally in it moments before I checked in
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 27 avr. 2024
Dear Tiara,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

8/10 Bien

Anna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 25 avr. 2024
Dear Anna,Thank you for choosing us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 Bien

Timothy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We were visiting the National Museum of the US Air Force and this hotel was very convenient. The facility was good, but could use some renovation. The staff was very friendly and attentive.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 23 avr. 2024
Dear Timothy,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Bien

Joan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nothing spectacular but a clean nice room, no issues
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 22 avr. 2024
Dear Joan,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

Dwayne

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice building
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 17 avr. 2024
Dear Dwayne,It was great to have you staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

6/10 Satisfaisant

Leighann

Voyage en famille
Les points faibles : Propreté et personnel et service
Poor housekeeping… bathroom had women’s hair on floor and shower wall. A lot of dust and furniture not cleaned. Controls on remote control didn’t work. Staff weren’t most customer service friendly and on personal cell phone calls.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 15 avr. 2024
Dear Leighann,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excellent

Susan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly sraff
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 15 avr. 2024
Dear Susan,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

Jasmine S

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Jasmine,We loved having you stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

4/10 Médiocre

Marie-Claire

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
We really struggled with our stay here. There were dozens of these tiny ants in our room, and on the food in the breakfast area. When we let the folks at the front desk know, the manager on staff was apologetic, kind, understanding, and offered to buy us breakfast elsewhere. But said because we booked through Expedia, we couldn’t get any sort of discount or anything. I have two teenage boys and love that free breakfast was included at this hotel. I booked there because it was close to our destination and breakfast there was included. But our stay there was three days long, and so we were really discouraged after this happened the first day, and needed to go out on our own dime the second and third days. While I was packing us up, I needed to shake out our clothes and our luggage because ants had gotten into everything. I grabbed two plastic bags from the closet for laundry and sealed up our clothes just in case, so we wouldn’t bring any ants home. But some hitchhiked all the way back to Michigan anyhow. Hopefully they don’t become a permanent infestation here. It was a challenging trip for me as a single parent, so I didn’t have the steam to make another hotel reservation, and my kids are neurodivergent and struggle with change.
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 4 avr. 2024
Dear Marie,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

10/10 Excellent

Marcelo

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All good
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 3 avr. 2024
Dear Marcelo,It was great to have you staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

4/10 Médiocre

Jason

Voyage en famille
Les points faibles : Personnel et service
This was an average hotel. We got what we paid for. Stayed three nights, and not once did they clean the room. Even after I asked the gal who was cleaning another room. Room was clean, but ants in the bathroom was a put off.
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 2 avr. 2024
Dear Jason,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Excellent

Blake, Bennington

Séjour de 1 nuit en mars 2024
Réponse de General Manager le 21 avr. 2024
Dear Blake,We loved having you stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

8/10 Bien

Graeme

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place. Staff was friendly. Room was almost totally clean. Top left corner of the ceiling in the shower had some black mold.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 1 avr. 2024
Dear Graeme,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

4/10 Médiocre

Espedito

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mattress and bedding is soiled. Hallways need vacuuming Grounds are unkept and property is tired looking on the inside and gardens unkept. Bathroom sink would not drain.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 31 mars 2024
Dear Espedito,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

8/10 Bien

James

Séjour de 1 nuit en mars 2024
Réponse de General Manager le 18 avr. 2024
Dear James,Thank you for choosing us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 Bien

Patrice

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were happy with our stay and appreciated the help from the hotel manager when we left something behind.
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 28 mars 2024
Dear Patrice,Thank you for choosing us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

6/10 Satisfaisant

Mindie

Voyage en couple
Les points forts : Personnel et service
The floors were super loud and it just seems like a property they are doing their best with. It was not bad, it wasn't great. It was just a place to sleep that was lackluster. The night clerk was super sweet and helpful. That was the only staff we encountered
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 25 mars 2024
Dear Mindie,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excellent

kendra

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Sink had the paint peeling off of it, the paint on the doors in our room was coming off. The worst thing was our neighbors DOGS that BARKED for 2 hours before i complained. After that they would bark for long period of times throughout our stay.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 22 mars 2024
Dear Kendra,We are delighted that you decided to stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Excellent

Sherry

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Everything was great, except they didn't clean my room. I had to ask for clean towels & asked for my room to cleaned. When I got my clean towels, they didn't give me wash cloths.
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 19 mars 2024
Dear Sherry,We loved having you stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 Bien

Trasi

Voyage en famille
Les points forts : Propreté et personnel et service
It was nice.
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 18 mars 2024
Dear Trasi,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

2/10 Horrible

Carey, Hopkins

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They gave me a room without a working toilet. When I asked for a different room they could not offer one handed me a plunger and said they had no maintenance people. When I said this was unacceptable and I would need a refund they said the only one who could give it was the manager who when speaking to Expedia refused and hung up on them. DO NOT STAY HERE unless you just want to donate your money to an unethical business..I am still waiting for a refund.
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 18 mars 2024
Dear Carey,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 Satisfaisant

Alexa

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Pretty dirty but staff was nice
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 17 mars 2024
Dear Alexa,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

10/10 Excellent

Cathi

Voyage en couple
Les points forts : Propreté
Was an older property but looked clean.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 17 mars 2024
Dear Cathi,We loved having you stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

4/10 Médiocre

Justin

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service
One of the staff woke everyone up at 8am screaming at his manager on the phone, while walking up and down the hallway.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 17 mars 2024
Dear Justin,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

2/10 Horrible

Colleen

Séjour de 1 nuit en mars 2024
Réponse de General Manager le 5 avr. 2024
Dear Colleen,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 Horrible

Ashley

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 17 mars 2024
Dear Ashley,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

4/10 Médiocre

Kimberly

Voyage en famille, Voyage avec des animaux de compagnie
Les points faibles : Personnel et service
Rude
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 15 mars 2024
Dear Kimberly,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

6/10 Satisfaisant

Erin

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Réponse de General Manager le 18 mars 2024
Dear Erin,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Bien

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 20 avr. 2024
Dear Robert,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

Alma

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
But the pool was not heated
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 20 avr. 2024
Dear Alma,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

2/10 Horrible

Aldreonna

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The room was not clean and had bugs.
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 22 avr. 2024
Dear Aldreonna,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

4/10 Médiocre

Aldreonna

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The room needed more cleaning. My toilet was disgusting. It looked like someone just used it. It was a bug on the pillow dead. A moving bug on the bed. Other dead bugs around the room. I would never go back to the hotel. The staff was very polite!! However, the rooms need a lot more cleaning and something has to be done about the bugs.