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Avis sur Woodbury Park Hotel and Golf Club

4 out of 5
Woodbury Park Hotel and Golf Club
Woodbury Castle, Exeter, England

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 357 avis sur 720." "
Note des voyageurs de 8 (Bien), d’après 226 avis sur 720." "
Note des voyageurs de 6 (Satisfaisant), d’après 83 avis sur 720." "
Note des voyageurs de 4 (Médiocre), d’après 40 avis sur 720." "
Note des voyageurs de 2 (Horrible), d’après 14 avis sur 720." "

9,0/10

Propreté

8,6/10

Personnel et service

8,8/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

Valerie

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Receptionist brilliant ! We got lost sat nav took us down a dirt track , very helpful! Food awful, fish had been cooked twice tough, ribs hadn’t been cooked properly so mainly fat. Rooms spotless and very reasonably pruced
Séjour de 1 nuit en mai 2024
Réponse de Phoebe le 19 mai 2024
Thank you for taking the time to leave a review! I am pleased to hear you enjoyed your stay with us and hope we can welcome you again in the near future. I am sorry to hear of your negative dining experience, please be assured we will take all of this feedback into account.

10/10 Excellent

Jean Claude

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely location, quiet, staff very nice. Early morning or late evening walk (before or after golfing time) absolutely marvelous!
Séjour de 2 nuits en mai 2024
Réponse de Phoebe le 19 mai 2024
Thank you for taking the time to leave a review! I am pleased to hear you enjoyed your stay with us and hope we can welcome you again in the near future.

10/10 Excellent

Amy

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wow wow wow, I have so much to say about this fantastic hotel but I’ll keep it short. The staff are so friendly, welcoming and warm. The room was stunning, giant comfy beds, sparking clean through out. The facilities were amazing! A beautiful large pool, a hot tub with the most beautiful view! Along with another wet spa room with a hydro pool, sauna and steam room. Stunning stunning stunning. 2 restaurants on site with a bar open until 11pm. I can not wait to go back! Amazing!!!!
Séjour de 1 nuit en mai 2024
Réponse de Phoebe le 19 mai 2024
Thank you for taking the time to leave a review! I am pleased to hear you enjoyed your stay with us and hope we can welcome you again in the near future.

10/10 Excellent

Frances

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely clean and quiet room with lovely view over the golf course. Reception staff were so friendly and welcoming. Can’t fault and would definitely return and recommend.
Séjour de 1 nuit en mai 2024
Réponse de Phoebe le 19 mai 2024
Thank you for taking the time to leave a review! I am pleased to hear you enjoyed your stay with us and hope we can welcome you again in the near future.

10/10 Excellent

Bryony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Absolutely fabulous stay, spa included which we used twice. Dinner was delicious and excellent friendly staff. Thankyou. We will be back!!
Séjour de 1 nuit en mai 2024
Réponse de Phoebe le 19 mai 2024
Thank you for taking the time to leave a review! I am pleased to hear you enjoyed your stay with us and hope we can welcome you again in the near future.

10/10 Excellent

Ian

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything about our our stay was first class from booking on line to our departure. All the staff helpful , friendly and professional, especially the receptionists at the pool.A great golf venue and the view from the pool , sauna , steam room and gym all top class. Everything well managed. Thank you.
Séjour de 2 nuits en avril 2024
Réponse de Phoebe le 19 mai 2024
Thank you for taking the time to leave a review! I am pleased to hear you enjoyed your stay with us and hope we can welcome you again in the near future.

10/10 Excellent

Rebecca

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff and quality clean stay
Séjour de 1 nuit en avril 2024
Réponse de Pricilia le 21 avr. 2024
Thank you for taking the time to leave a review! I am pleased to hear you enjoyed your stay with us and hope we can welcome you again in the near future!

8/10 Bien

Mark

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely stay. Friendly staff and great lodge and pool
Séjour de 3 nuits en avril 2024
Réponse de Jessica le 14 avr. 2024
Thank you for taking the time to leave a review! I am pleased to hear you enjoyed your stay with us and hope we can welcome you again in the near future.

10/10 Excellent

HIMANSHU

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Jessica le 14 avr. 2024
Thank you for taking the time to leave a score! I am pleased to hear you enjoyed your stay with us and hope we can welcome you again in the near future.

6/10 Satisfaisant

Pete

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Everything was really nice, except the shocking dinner time service, would of been the perfect stay
Séjour de 1 nuit en avril 2024
Réponse de Jessica le 14 avr. 2024
Thank you for taking the time to leave a review! I am pleased to hear you enjoyed your stay with us and hope we can welcome you again in the near future. I am sorry to hear of your negative dining experience, please be assured we will take all of this feedback into account.

10/10 Excellent

Mrs Tracey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Pricilia le 6 avr. 2024
Thank you for taking the time to leave a score! I am pleased to hear you enjoyed your stay with us and hope to welcome you again soon :)

10/10 Excellent

Chloe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Pricilia le 1 avr. 2024
Thank you for taking the time to leave a score! I am pleased to hear you enjoyed your stay with us and hope to welcome you again soon :)

10/10 Excellent

Cathryn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely & peaceful. Just what was needed
Séjour de 1 nuit en mars 2024
Réponse de Pricilia le 20 mars 2024
Thank you for taking the time to leave a score! I am pleased to hear you enjoyed your stay with us and hope we can welcome you again soon!

6/10 Satisfaisant

Virginie

Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
General cleanliness has gone downhill in the past few weeks. Shampoo/shower gel was empty. Staff super friendly as always, just feels like it's not what as good as it used to be.
Séjour de 1 nuit en mars 2024
Réponse de Jessica le 13 mars 2024
Thank you for taking the time to leave a review. I am sorry to hear that we were unable to meet our usually high standards on this occasion, and will endeavour to bring these back up again. I do hope we can welcome you again in the future to restore your faith in Woodbury Park.

10/10 Excellent

Raenette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The Swiss Lodge was perfect for our stay. A country getaway was what we were looking forward to and got exactly this. The rooms were comfortable and had individual temperature controls. The kitchen and living room was spacious and ideal for our group. The bathrooms were clean and well maintained. I will definitely visit here again
Séjour de 2 nuits en mars 2024
Réponse de Jessica le 13 mars 2024
Thank you for taking the time to leave a score! I am pleased to hear you enjoyed your stay with us and hope we can welcome you again soon!

8/10 Bien

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A busy spa hotel , nice and clean.
Although a little out the way , the hotel was comfortable and affordable. A little disappointed that we couldn’t use the spa treatments. I would strongly advise booking well before trip. We also had trouble trying to get a taxi , and was told that it would cost around £20 each way. If you want to visit Exeter or Exmouth I would suggest staying closer to town.
Séjour de 1 nuit en février 2024
Réponse de Pricilia le 26 févr. 2024
Thank you for taking the time to leave a review. I am pleased to hear you enjoyed your stay. We appreciate all your feedback and will certainly take this into account.

8/10 Bien

patrick

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All ok
Séjour de 1 nuit en février 2024
Réponse de Pricilia le 26 févr. 2024
Thank you for taking the time to leave a review! I am so pleased to hear you enjoyed your stay with us and hope we can welcome you again in the future!

8/10 Bien

James

Séjour de 1 nuit en février 2024
Réponse de Pricilia le 21 févr. 2024
Thank you for taking the time to leave a score! I am pleased to hear you enjoyed your stay with us and hope we can welcome you soon.

10/10 Excellent

T

Séjour de 1 nuit en février 2024
Réponse de Pricilia le 18 févr. 2024
Thank you for taking the time to leave a review! I am so pleased to hear you enjoyed your stay with us and hope we can welcome you again in the future!

10/10 Excellent

Kate

Séjour de 1 nuit en février 2024
Réponse de Pricilia le 18 févr. 2024
Thank you for taking the time to leave a review! I am so pleased to hear you enjoyed your stay with us and hope we can welcome you again in the future!

10/10 Excellent

Andreea

Séjour de 3 nuits en février 2024
Réponse de Pricilia le 18 févr. 2024
Thank you for taking the time to leave a review! I am so pleased to hear you enjoyed your stay with us and hope we can welcome you again in the future!

10/10 Excellent

Victoria

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed in a lodge and it was fantastic! The rooms and also spa facilities were great. Thank you!
Séjour de 1 nuit en février 2024
Réponse de Pricilia le 18 févr. 2024
Thank you for taking the time to leave a review. I am pleased to hear you enjoyed your stay with us and hope we can welcome you again soon!

10/10 Excellent

Sherjane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Pricilia le 18 févr. 2024
Thank you for taking the time to leave a review! I am so pleased to hear you enjoyed your stay with us and hope we can welcome you again in the future!

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Pricilia le 18 févr. 2024
Thank you for taking the time to leave a review! I am so pleased to hear you enjoyed your stay with us and hope we can welcome you again in the future!

10/10 Excellent

Sharon

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Easy check in, good facilities, staff service excellent
Séjour de 2 nuits en février 2024
Réponse de Jessica le 8 févr. 2024
Thank you for taking the time to leave a review! I am so pleased to hear you enjoyed your stay with us and hope we can welcome you again in the future.

10/10 Excellent

Jelena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing
Staff was very kind, amazing, beautiful people. Food was the most delicious and hotel room very clean and tidy.
Séjour de 1 nuit en février 2024
Réponse de Jessica le 8 févr. 2024
Thank you for taking the time to leave a review! I am so pleased to hear you enjoyed your time with us and hope we can welcome you again soon.

10/10 Excellent

Adrian

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Pricilia le 1 févr. 2024
Thank you for taking the time to leave a score! I am pleased to hear you enjoyed your stay with us and hope we can welcome you soon.

8/10 Bien

Adrian, Salisbury

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a very enjoyable stay here. The bed was very comfortable (6ft) and the staff were always very helpful. The breakfast was buffet style and perfectly acceptable. We didn't take up dinner as being inside the middle of the building maybe not the best eating environment. The club house was another option but wasn't advertised as such. The surrounding area is beautiful and there are certainly lovely walks together with other eating options close by in Exmouth, Topsham and Buddly salterton etc. Would certainly stay here again.
Séjour de 3 nuits en janvier 2024
Réponse de Pricilia le 1 févr. 2024
Thank you for taking the time to leave a review! I am pleased to hear you had such a nice stay with us and I hope we can welcome you again in the future!

8/10 Bien

Andy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff very helpful and friendly, good location.
Séjour de 3 nuits en janvier 2024
Réponse de Pricilia le 1 févr. 2024
Thank you for taking the time to leave a review! I am pleased to hear you had such a nice stay with us and I hope we can welcome you again in the future!

4/10 Médiocre

Steve

Séjour de 1 nuit en janvier 2024
Réponse de Pricilia le 1 févr. 2024
Thank you for taking the time to leave a score! We hope to welcome you back for a future stay!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent room and a fantastic pool and spa. Superb value.
Séjour de 1 nuit en janvier 2024
Réponse de Jessica le 19 janv. 2024
Thank you for taking the time to leave a review! I am pleased to hear you had such a nice stay with us and I hope we can welcome you again in the future!

10/10 Excellent

sally

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were fabulous here. Also the gym, sauna, etc v good. Theres also some great walks around the area too. We got a free room upgrade plus staff put up the birthday banner and balloons for my daughter 20th x
Séjour de 2 nuits en janvier 2024
Réponse de Jess le 19 janv. 2024
Thank you for taking the time to leave a review. I am so pleased you had a nice stay with us for your daughters birthday! I hope we can welcome you again in the future.

10/10 Excellent

Arthur, Grand Bend

Voyage en couple
Les points forts : Équipements
Lovely place!
Séjour de 3 nuits en janvier 2024
Réponse de Jessica le 19 janv. 2024
Thank you for taking the time to leave a score and such lovely feedback! I have shared these words with the team and hope to welcome you again in the future.

6/10 Satisfaisant

Pavatharini

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Very thin walls so you hear everything your neighbours are doing from talking to flushing the toilet. We spent one night here, although enjoyed the use of their health club, won’t be rushing back for the bedrooms.
Séjour de 1 nuit en janvier 2024
Réponse de Pricilia le 1 févr. 2024
Thank you for taking the time to leave a review. We appreciate your feedback and take all of this into account. Please be assured I have passed this on to the relevent departmental managers who will address this accordingly.

8/10 Bien

Paula

Voyage en groupe
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
We stayed in one of the lodges very nice and comfortable, paintwork was a little tired. Used the swimming pool, again very nice.
Séjour de 1 nuit en janvier 2024
Réponse de Jessica le 19 janv. 2024
Thank you for taking the time to leave a review! I am so pleased to hear you enjoyed your stay with us and managed to make use of our leisure facilties. I hope we can welcome you again in the near future.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
I wanted to have a great time because I had been before and had a great time but certain things let it down this time for me. Booking said breakfast was included but when I got there I was told it wasn’t. Little details in the room like the hand soap was empty and the toilet roll had nearly run out. It was quite noisy in the room I was in from the atrium and I think the stairs. The room service was great though and the room was clean.
Séjour de 1 nuit en janvier 2024
Réponse de Jessica le 22 janv. 2024
Thank you for taking the time to leave a review. I am sorry to hear that your stay didnt go as well as you had anticipated. Please be assured I have passed this feedback on to the relevent departmental managers who will address this accordingly. I do hope this doesnt deter you from visiting us again in the future.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay. Loved the spa and pool. Dinner in the Pulse bar was disappointing and expensive for what it was. Otherwise lovely stay.
Séjour de 1 nuit en janvier 2024
Réponse de Jessica le 19 janv. 2024
Thank you for taking the time to leave a review. I am so pleased you enjoyed your stay and made use of our leisure facilities, and appreciate all of your feedback regarding your dinner experience, this will all be taken into account for the future.

10/10 Excellent

D

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A fab 2 days
Absolutely! Just what I needed! Relaxing, no pressure, happy, friendly and just plain good for me. Staff lovely, pool cool, massage muscle de-stressing, jaccuzu hot and bubbly, food tasty. All in all 2 days of relaxation without the fuss...
Séjour de 2 nuits en décembre 2023
Réponse de Jessica le 1 janv. 2024
Thank you for taking the time to leave a review. I am thrilled to hear you enjoyed your stay with us and I hope we can welcome you again in the future! Contact us directly for our best rates:)

8/10 Bien

Clive

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Short twixmas break
On the whole the hotel is very good. However the service at the evening meal was very slow. We had an issue with one of the meals but that was dealt with to our satisfaction. Room was spacious and well equipped. The hotel is well situated for exploring the surrounding area.
Séjour de 2 nuits en décembre 2023
Réponse de Jess le 1 janv. 2024
Thank you for taking the time to leave a review. I am pleased to hear you enjoyed your stay with us and I hope we can welcome you again in the future. We appreciate all of your feedback and will certainly be taking this into account.

8/10 Bien

Victoria, Knighton

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly helpful staff. Some aspects of property a little worn. Good pool/sauna/steam room and jacuzzi. Good value for money. Comfortable bed.
Réponse de Jessica le 28 déc. 2023
Thank you for taking the time to leave a review. I am so pleased to hear you enjoyed your stay with us and hope to welcome you again soon!

10/10 Excellent

Shazmeen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We really enjoyed our stay. The hotel offered excellent facilities and we would highly recommend this hotel to others. The staff are very polite and helpful.
Séjour de 1 nuit en décembre 2023
Réponse de Jess le 28 déc. 2023
Thank you for taking the time to leave a review! I am so pleased to hear you enjoyed your stay with us and hope to welcome you again soon!

10/10 Excellent

Virginie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay as always, with friendly staff happy to go above and beyond during this stressful holiday season. Check in is prompt and helpful, breakfast is generous and plentiful, and management was all "hands on deck", present and caring with guests and staff alike. It's by far my favourite place in the area, and I keep coming once a month and am never disappointed. A haven of peace and quiet with outstanding staff, stay after stay.
Séjour de 1 nuit en décembre 2023
Réponse de Jessica le 27 déc. 2023
Thank you so much for leaving such a wonderful review! I am so pleased to hear you had another great stay with us and we hope to welcome you again soon in the near future!:)

8/10 Bien

Simon

Séjour de 2 nuits en décembre 2023
Réponse de Jessica le 23 déc. 2023
Thank you for taking the time to leave a score! I am pleased to hear you enjoyed your stay with us and hope we can welcome you soon.

8/10 Bien

Tim

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Jessica le 22 déc. 2023
Thank you for taking the time to leave a score. I am pleased to hear you enjoyed your stay with us and hope we can welcome you again soon!

10/10 Excellent

Leon

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice secluded location
Nice secluded location, excellent service. A little dated, spacious rooms. Comfortable and clean, excellent value for money
Séjour de 1 nuit en décembre 2023
Réponse de Jessica le 22 déc. 2023
Thank you for taking the time to leave a review. I am pleased to hear you enjoyed your stay with us and found your room to be comfortable, we hope we can welcome you again in the near future!

8/10 Bien

Matthew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were very friendly. Great customer service. Rooms was ok.
Séjour de 1 nuit en décembre 2023
Réponse de Jessica le 22 déc. 2023
Thank you for taking the time to leave a review! I am pleased to hear you enjoyed your stay with us and hope we can welcome you again in the future.

10/10 Excellent

Paul

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent!
Amazing staff, nothing was to much trouble.
Séjour de 1 nuit en décembre 2023
Réponse de Jessica le 22 déc. 2023
Thank you for taking the time to leave a review. I am pleased to hear you enjoyed your stay with us and hope we can welcome you again soon!

10/10 Excellent

Victoria

Voyage en groupe
Les points forts : Propreté et équipements
Séjour de 1 nuit en décembre 2023
Réponse de Jessica le 23 déc. 2023
Thank you for taking the time to leave a score! I am pleased to hear you enjoyed your stay with us and hope we can welcome you soon.

2/10 Horrible

Carla

Voyage en famille, Voyage avec des animaux de compagnie
Les points faibles : Propreté et personnel et service
Stayed in the lodge and although it needed paint touchups in certain areas (dog scratches on the doors etc) it would have been acceptable except that it was dirty. Grime in the shower/bath, cobwebs above the light fittings, drink spills on walls and grime on the radiators. Oven door was full of grease as well as the window handle in the kitchen. Window smears and food crumbs in the cutlery drawers…. Needs a thorough deep clean all over.
Séjour de 2 nuits en novembre 2023
Réponse de Reception team le 3 déc. 2023
Thank you for taking the time to leave a review. We appreciate your feedback and take all of this into account. Please be assured I have passed this on to the relevent departmental managers who will address this accordingly.

8/10 Bien

Jon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable and enjoyable stay, disappointing (slow) meal service.
Séjour de 1 nuit en novembre 2023
Réponse de Jessica le 29 nov. 2023
Thank you for taking the time to leave a review. I am pleased to hear you found your stay to be comfortable, and I hope we can welcome you again in the future! We appreciate all of your feedback regarding the resteraunt, this will all be taken into account.