I am confused as to who you have been trying to call for the refund without hearing a reply. Our phones have someone answering them 24 hours a day and we have not been receiving any calls in regard to this, as we've been handling several cancelation requests due to the Coronavirus. Instead of leaving a negative review for our hotel when you haven't reached out to us directly and when we don't have your funds either as you paid directly through a third party who has your money, we wish you had reached out to us directly to resolve the matter. For a refund you will need to contact the party you booked through directly as they are the ones you paid, not us. We regret that you are having issues with your cancelation but also regret the fact you opted to leave us a negative review when your issue is with another party and you never stayed here in order to be able to leave a review that accurately reflects our property.

Thank you for taking the time to leave us a positive review Carolyne. We are delighted to hear that you enjoyed your stay with us and hope to see you again. Thank you again for choosing to stay with us. We truly appreciate it.

Thank you for taking the time to leave us a review. We truly appreciate it and are happy to know you enjoyed your stay with us. We hope to see you again if your travels bring you our way. Thanks again for choosing to stay with us!

Thank you for taking the time to leave us a review. We truly appreciate it and are delighted to hear that you enjoyed your stay with us. We hope to see you again in the future!

Thank you for taking the time to leave us some feedback. I'm sorry to hear that your reception was not as warm as we strive for it to be for each and every one of our guests. That first impression means a lot and we want to have all of our guests know they are appreciated from the moment they first arrive. I'm sorry you did not feel that upon your arrival and we will strive to ensure that we do not fall short with future guests. Thank you for staying with us, and once again I"m sorry your reception was not what you wished for nor what we expect it to be.

Hello Rene, Thank you for choosing to stay with Baymont Inn&Suites. We hope to see you soon.

Thank you for choosing to stay with Baymont Inn & Suites by Wyndam we are so sorry that you had a problem with the heat in you room but so glad to hear that you had a wonderful stay and we hope to see you again.

Thank your for choosing to stay with us thank you for a great review and hope to see you again in the future

Thank you for your review. I'm not sure if you are mixing us up with another property but we don't serve lunch currently at our location. We have multiple restaurant choices with-in a 2 miles radius. We are known for our recommendations and get many positive reviews about the restaurant choices given. We hope to serve you in the future,

Thank you for the review. We are pleased that you enjoyed your stay. Please let us know how we can improve your stay for the future!

Thank you for your review! We apologize that your stay was not what you had hoped for. You may contact us directly and we would be happy to take any suggestions you may have for us to improve your future stay! Thank You.

Thank you for the excellent review. We are pleased that your stay was a great one. We look forward to serving you in the future!

Thank you for your review! Please let us know how we can improve your stay in the future!

Thanks for your feedback, Please reach out to us directly so we can address any concerns you had on your stay.

Thanks for your feedback. Please reach out to us so we can address the two items in that room.

Thanks for leaving us a review.

Thank you for staying with us! We appreciate your feedback and hope to have the opportunity to host you again in the future.

Thank you for staying with us! We appreciate your feedback and hope to have the opportunity to host you again in the future.

Merci de rester avec nous! Nous sommes heureux que vous ayez apprécié votre séjour et attendons avec impatience l’opportunité de vous accueillir à nouveau.

Thank you for staying with us! We appreciate your feedback around the breakfast and will work with our staff in that area. We hope we will have the opportunity to host you in the future.

Thank you for staying with us. We are sorry that the air conditioning was not working properly and hope you will give us the opportunity to host you again in the future with an excellent stay.

Thank you for staying with us! We appreciate your feedback and hope to have the opportunity to host you again in the future.

Thank you for staying with us. We are sorry that your stay did not meet your expectations. If you have specific areas for improvement, we invite you to contact the hotel directly so we can make positive changes for the future.

Merci beaucoup pour cette note impressionnante! Nous espérons vous revoir, vous et votre famille!

Muchas gracias por su calificación de 5 de 5 estrellas. ¡Estamos muy felices de que hayas pasado un gran momento aquí!

Cela nous rend si heureux que vous avez apprécié votre séjour ici, nous apprécions tous les 5 étoiles sur 5!

Thank you for taking the time to give us an outstanding review. We look forward to hosting you in a future stay.

Thank you for taking the time to leave us a review. We look forward to hosting you in a future stay.

Thank you for taking the time to leave us a review. We look forward to hosting you in a future stay.

Thank you for taking the time to leave us a review. We look forward to hosting you in a future stay.