Avis
6,4
8,8/10
Propreté
7,4/10
Personnel et service
10/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
6,8/10
Écoresponsabilité
Avis
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2024
Réponse de Khalid MAWLOUD / D.G le 23 mai 2024
Dear Customer,We would like to express our sincere gratitude to you for taking the time to share your recent experience at Kenzi Rissani Hotel. Your feedback is valuable to us.Thank you again for your trust, and we hope to have the pleasure of welcoming you again.Kindest regards.
6/10 Satisfaisant
Charles
18 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Charles
Séjour de 2 nuits en avril 2024
Réponse de Khalid MAWLOUD / D.G le 23 mai 2024
Dear Customer,We would like to express our sincere gratitude to you for taking the time to share your recent experience at Kenzi Rissani Hotel.We apologize for any inconvenience you experienced during your visit. We'll certainly take your comments into consideration as we strive to improve our services and offerings.Thank you again for your trust, and we hope to have the pleasure of welcoming you again.Kindest regards.
10/10 Excellent
Pit
29 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pit
Séjour de 1 nuit en mars 2024
Réponse de Khalid Mouloud / D.G le 21 avr. 2024
Dear Customer, We would like to express our sincere gratitude to you for taking the time to share your recent experience at Kenzi Rissani Hotel.Thank you again for your trust, to give us a good rank and we hope to have the pleasure of welcoming you again.
2/10 Horrible
Nabeel
Voyage en famille
18 févr. 2024
Les points faibles : Personnel et service
The worst
Nabeel
Séjour de 1 nuit en février 2024
Réponse de Khalid MAWLOUD / D.G le 29 févr. 2024
Dear M. Nabeel,We would like to express our sincere gratitude to you for taking the time to share your recent experience at the Kenzi Rissani Hotel. Your feedback is valuable to us and we have made the necessary arrangements for those affected.Thank you.
2/10 Horrible
Nabeel
Voyage en famille
15 févr. 2024
Les points faibles : Personnel et service
A nightmare
Nabeel
Séjour de 2 nuits en février 2024
Réponse de Khalid MAWLOUD / D.G le 17 févr. 2024
Dear M. Nabeel,We would like to express our sincere gratitude to you for taking the time to share your recent experience at the Kenzi Rissani Hotel. Your feedback is valuable to us and we have made the necessary arrangements for those affected.Thank you.
10/10 Excellent
Dr. JR
8 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dr. JR
Séjour de 1 nuit en janvier 2024
Réponse de Benjelloun Khalid / Directeur Général. le 8 janv. 2024
Dear Customer,We are delighted to learn that you were satisfied with our services and that we met your expectations. We strive to make every pillow comfortable, and every guest feel welcomed and appreciated.We have different sizes of pillows , next time please ask the front desk to bring you a suitable pillow for you.Kindest regards.