Réception

Avis sur Lonestar Inn & Suites, Erick OK – Hwy 40 BY OYO

2.5 out of 5
Lonestar Inn & Suites, Erick OK – Hwy 40 BY OYO
1115 North Sheb Wooley Ave, Erick, OK

Avis

5,4
Note des voyageurs de 10 (Excellent), d’après 7 avis sur 43." "
Note des voyageurs de 8 (Bien), d’après 8 avis sur 43." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 43." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 43." "
Note des voyageurs de 2 (Horrible), d’après 16 avis sur 43." "

5,0/10

Propreté

6,0/10

Personnel et service

4,4/10

Équipements

4,6/10

Infrastructures et conditions de l’hébergement

4,8/10

Écoresponsabilité

Avis

2/10 Horrible

Mary

Voyage avec des animaux de compagnie, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is currently closed. December 2023. DO NOT RENT IT AT THIS TIME. You are charged and then need to get a refund.
Séjour de 1 nuit en novembre 2023
Réponse de Ammy le 7 mai 2024
Hi, Mary! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Motel for the price paid
Room had everything only more expensive motels have.
Séjour de 1 nuit en octobre 2023
Réponse de Tim le 5 déc. 2023
Hi, Christopher! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Tim

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
There’s no reason to choose this hotel.
I would not recommend this place to anyone. Family, couple or solo travelers. The attendant at the front desk was very nice but had a child sitting at her feet playing a tablet loudly. The front reception area looked completely out of shape and there was a bad of flea and tick killer sitting on the counter where coffee and other items were. Our room was very out-dated. Hard to find any plug ins around the room. The room smelled like it had been smoked it for the entirety of its existence. Seemed clean enough other than the cigarette smell. It is apparently under new management so maybe in the future it will be better.
Séjour de 1 nuit en octobre 2023
Réponse de Barbara le 5 déc. 2023
Sorry for the hassle you faced! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Barbara

10/10 Excellent

Rebecca

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great room, spacious
Séjour de 1 nuit en août 2023
Réponse de Dewi le 12 sept. 2023
Thanks for rating us superbly, Rebecca! Glad to know that you loved our services. Regards, Dewi

8/10 Bien

Benedikt

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room clean, Staff did a lot to satisfy the guest, very silent location. A pleasant stay.
Séjour de 1 nuit en août 2023
Réponse de Ava le 13 sept. 2023
Thanks for rating us superbly, Benedikt! Glad to know that you loved our services :) Regards, Ava

8/10 Bien

Ryan

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Dewi le 12 sept. 2023
Hi, Ryan! Thank you very much for your wonderful rating. When we see visitors enjoying our services, it gives us tremendous satisfaction. Keep allowing us to host you and we will make every effort to keep this smile forever. Regards, Dewi

8/10 Bien

Jeannie

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en juillet 2023
Réponse de Ava le 12 sept. 2023
Hi, Jeannie! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Ava

8/10 Bien

Martin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Everything was great until about 530 in the morning. A group of truck drivers were having a meeting outside our door. I guess the room next door was a independent company working out of the hotel room. Very loud.
Séjour de 1 nuit en juillet 2023
Réponse de Eva le 20 juil. 2023
Thank you for rating us positively, Martin! It is so disheartening to see our valued guest unsatisfied with our services. We will surely work upon the shared feedback to improvise our services in the future. Have a nice day ahead :) Regards, Eva

8/10 Bien

Gary

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de Barbara le 5 juil. 2023
Hi, Gary! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Barbara

10/10 Excellent

Dennis

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was under renovation - but new management went out of their way to accommodate a traditional experience. The room itself was incredibly large, clean, and functional for the price. The new luxurious mattress was just what we needed after a long day of driving the Interstate. Highly recommended.
Séjour de 1 nuit en juin 2023
Réponse de Barbara le 26 juin 2023
Hi, Dennis! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Barbara

4/10 Médiocre

Lindsey

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not a great stay.
Exposed wires, no fire alarm, the room smelled like cigarette smoke.
Séjour de 1 nuit en mai 2023
Réponse de Lisa le 3 juin 2023
Hi, Lindsey! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Lisa

10/10 Excellent

Rusty

Les points forts : Propreté et personnel et service
The property is right off the Interstate. Very convenient for travelers. Attendant was very nice and helpful. Property is in the midst of remodeling. I believe it will be very nice when it’s complete.
Séjour de 1 nuit en avril 2023
Réponse de Barbara le 12 avr. 2023
Pleased to hear your kind words of gratitude, Rusty! We are going to do our best to never fail to impress you every time. Regards, Barbara

8/10 Bien

michael, Rockford

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Night clerk was very helpful. Nice to see it being redone and not smell like a camel like most cheep places do.
Séjour de 1 nuit en février 2023
Réponse de Ammy le 14 févr. 2023
Hi, Michael! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.

2/10 Horrible

Tim

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I did not even stay after seeing room.
Séjour de 1 nuit en juillet 2022
Réponse de jan le 24 juil. 2022
Hi, Tim! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you with an amazing stay ahead. Regards, Jane!

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
DO NOT BOOK HERE-DISGUSTING-PICTURES INCLUDED
Looked at what I thought were recent reviews and went clean, comfortable, affordable for one night perfect. Pulled into the parking lot and wasn’t what the pictures showed. Noticed swallow nests all over the eves and dirty walls. Went into the tiny check-in area, it was very hot, humid and dark. The man checking us in said they didn’t have any single king size rooms (what I booked and paid for in advance) and only had two queens. Just need a bed, since we’ve been on the road for 9 hours. Drive around to our non-smoking room and open the door. A strong smell of cigarettes wafts from the room. Look around the room and it doesn’t look clean. Walk into the room and notice cigarette ashes on the table between the beds. The pillows and bedding look as if it was just pulled up and not neatly made, flies everywhere. Went into the bathroom and the toilet was dirty (rings, like it hadn’t been cleaned in a while), no water in there either. In the bathtub there was a used washcloth hanging. The bottom of the tub was disgusting. The floor was sticky and had something on it. Looked at the sink, it was also dirty. Had another used washcloth hanging from the bar, no clean towels or new soaps anywhere to be found. Fridge was also dirty and opened the microwave and roaches were running in it. I told my husband that nope, not staying here. I’ll eat the cost of the room. We booked another room at a nearby hotel and stayed there. Not worth even considering. Do not recommend this hotel at all.
Séjour de 1 nuit en juillet 2022
Réponse de Ammy le 23 juil. 2022
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

4/10 Médiocre

Matt

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is the poorest quality hotel I have ever stayed in. I chose it because of location and price. I would pay $30 more to stay across I-40 or drive another 15 miles to Sayre, OM and pay another $20-40 dollars. The room appeared clean but there were a lot of flies in the room, the room was hot when we arrived,, the shower was difficult to turn on and off, the check in was in a reception area that was very hot with no ventilation.
Séjour de 1 nuit en juillet 2022
Réponse de Ammy le 31 juil. 2022
Apologies for the problems you had faced, Matt! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

2/10 Horrible

Oona

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
There was feces in the toilet and roaches under the mattress and the sheets had hair and body fluids on them. The manager refused to compensate me because I complained too late and didn’t offer to give me a different room.
Séjour de 1 nuit en mai 2022
Réponse de Simon le 29 juin 2022
Hi, thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Simon

2/10 Horrible

leeann

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is filthy, it has huge spiders, mice and mice droppings left in the room, they dont clean the rooms there is dead bugs on the floor, roaches on walls and furniture, bedbugs the bathrooms are disgusting and the manager did come kill a spider but said we were good and left no refund or anything beyond disgusting
Séjour de 1 nuit en mai 2022
Réponse de Simon le 29 juin 2022
Hi, thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Simon

8/10 Bien

Ben

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en avril 2022
Réponse de Joey le 2 mai 2022
Hi, Ben! Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you again with a pleasant experience. Regards, Joey

2/10 Horrible

Ruben, Houston

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Asco
Séjour de 1 nuit en avril 2022
Réponse de Joey le 3 mai 2022
Hi, Ruben! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Joey

6/10 Satisfaisant

John

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lonestar review
Checking into my room, the floor was littered with debris on the carpet. A used bath towel was also noted under the sink. No wash clothes or bath towels were present in the room, so i had asked one of the employees if i could receive such. The florescent lights above the sink were inoperable, and it appeared that the ballast needed changed. I had an issue come up at home to depart two days earlier than anticipated. I inquired with the manager about possibly receiving a refund and he advised that since i made the reservation online, he could not do so. Overall the experience was less than expected given the above reasons. For $40 a night, it could be worth such if just a little effort was put into cleanliness and some general maintenance repairs. Ive been visiting this town for 12 years and will go back to the other hotel option 200 yards away.
Séjour de 4 nuits en avril 2022
Réponse de Jason le 12 avr. 2022
Hi John, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback. Regards, Jason

6/10 Satisfaisant

Glenda

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I needed a place to lay my head for one night. Didn't see any bugs. Staff was friendly. It must be at least a month since the carpet has been vacuumed, the shower still had the soap from a previous guest, the 3 legged microwave was filthy, and the outside has so many weeds at first I thought it might be abandoned. I could go on, but no need.
Séjour de 1 nuit en mars 2022
Réponse de Jane le 25 mars 2022
Hi, Glenda! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!

2/10 Horrible

Chadius

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It cost 44 bucks for 2 queens. Everything else was bad. Cars with wheels missing in the parking lot. Roaches. Mattress that almost collapses when you sit on it. Long dark black hairs all over the tub. Really dirty toilet. And much more. No office chair for the desk. Just bad. Should be condemned. But it won't be, because I am sure people live in the 2nd story long term. I won't day why or how I know.
Séjour de 1 nuit en février 2022
Réponse de Cheshta le 22 févr. 2022
Hi, Chadius! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Check in was relatively easy. Had to call to get someone to come to the desk. The bed had one pillow and there was only one towel. I had to go ask for more since there wasn’t a phone in the room. Desk clerk said there were plenty of pillows but could only give me one more towel since they didn’t have anymore. Bugs crawling on the wall and floors were dirty. It was really noisy so sleeping wasn’t easy. I will not be returning.
Séjour de 2 nuits en janvier 2022
Réponse de Jane le 25 janv. 2022
Sorry for the hassle you faced, We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

2/10 Horrible

Hung

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Was dirty
Séjour de 2 nuits en janvier 2022

8/10 Bien

SILAS

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good
Good
Séjour de 1 nuit en août 2021
Réponse de Cheshta le 24 août 2021
Hi, Silas! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Ivy

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The rooms were musty and wet. Air quality was horrible. There was trash left in the room and the smoke detector was removed with wires hanging from the cieling. No one was available for check out at 9 AM and the "continental free breakfast" was nowhere to be seen.
Séjour de 1 nuit en août 2021
Réponse de Noah le 17 août 2021
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia.

4/10 Médiocre

Gary

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay away.... Stay far, far away.
My wife had to kill the roach in the tub soon as we got there and downhill from there. Got there around 9pm and had to call the employee's cellphone to have him come to check us in. This used to be where we shot for when traveling as it was the right distance from home. No more.
Séjour de 1 nuit en août 2021
Réponse de Tim le 21 août 2021
Apologies for the problems you had faced, Gary! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Primero decía un precio , me cobraron más después de los días , luego habían animales dentro de la habitación insectos , luego el baño en mal estado
Séjour de 1 nuit en juillet 2021
Réponse de Jane le 3 août 2021
Hola, En primer lugar, queremos agradecerte que hayas compartido tu experiencia con nosotros. Lamentamos profundamente los inconvenientes que se ha encontrado. Desde OYO creemos que la prioridad es la satisfacción plena de nuestros clientes y todo lo que no cumpla con sus expectativas no es aceptable para nosotros. Procedo a informar de tu opinión al hotel y tomaremos acciones encaminadas a evitar estas incidencias en el futuro. ¡Estaremos encantados de atenderle nuevamente en cualquiera de nuestros hoteles OYO! Un saludo. Janet.

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
We needed a place to stay and all of the reasonably priced places in Amarillo were full, so we looked further down our trip path and found this place. There were crickets in the bathroom, and what looked like cigarette ash on the side of the tub. (This was a non-smoking room, but it smelled of smoke.) A lot of the furniture was pretty beat up, and in general the room didn't feel like it had been cleaned well. There were small pieces of visual trash and other debris on the floor. There was also no trash can in the room we stayed in. The bed was okay, but the pillows were terrible, somehow both lumpy and flat. As a warning, after midnight you will have to call a posted number to receive service.
Séjour de 1 nuit en juillet 2021
Réponse de Jane le 2 août 2021
Sorry for the hassle you faced, We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

2/10 Horrible

Derek

Voyage en famille
Séjour de 1 nuit en juillet 2021
Réponse de Noah le 25 juil. 2021
Hi, Derek! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Noah

6/10 Satisfaisant

Mary

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2021

2/10 Horrible

Belinda

Les points faibles : Confort de la chambre
Just dont.
I got there at 9 pm at night to a pitch black street and abandoned field. There was no lighting whatsoever and I have no idea if the hotel even exists anymore. Based on previous reviews, I wouldnt be surprised if it was torn down. The Hotel Townhouse in Shamrock, TX, however is excellent if you dont mind driving a few miles west.
Séjour de 1 nuit en juillet 2021
Réponse de Noah le 14 juil. 2021
Hi, Belinda! We never want any of our guests to face this kind of problem. Since we understand the kind of hassle faced by our guests, we are apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Noah

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Look elsewhere. Trust
Disgusting. Dead roaches in the bathroom, dirty sheets with obvious body fluids. Rude service, gross lot. Hotels.com was no help either.
Séjour de 1 nuit en juillet 2021
Réponse de Cheshta le 6 juil. 2021
We never expect any of our guests to face this kind of problem. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Jacob

2/10 Horrible

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
THIS PLACE WAS A FILTHY HELL HOLE. The property was disgusting and I DID NOT end up staying here. I had to find other accommodations and would like my money back. The place was filthy dirty. There were flies on the bed and disgusting spots all over the blanket, pillow cases wrinkled and looked unwashed, the carpeting was sticky, not to mention that the property had a horrendous odor and the room smelled like URINE. The outside was trashed ...the room was absolutely unlivable.
Séjour de 1 nuit en juin 2021
Réponse de Leo le 1 juil. 2021
Hi, we never want any of our guests to face this kind of problem. Since we understand the kind of hassle faced by our guests, we are apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Alex

4/10 Médiocre

Cris

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thankful it was only a quick overnight UGG
Called ahead to advise late check in as we were driving across country and heavy rain. Got there to find door locked with a note to call if arriving Ayer midnight. Reservation was for two queens, as I was traveling with my adult son, however, advised sold out and only king room available. Paint bubbling and big section peeling off the ceiling. Yellow stains on bath towel. No pillow case on pillow. Breakfast was advised at 7a. At 7:15 a the lobby door was still locked and all dark inside. Called the overnight number and the person answering was inaudible and clearly I had just woke him.
Séjour de 1 nuit en juin 2021
Réponse de Gabi le 5 juil. 2021
Sincere apologies, Cris! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Gabriel!

10/10 Excellent

Duke

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2021
Réponse de Steve le 25 juin 2021
Hi, Duke! Thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Steve

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Never again EVER
Séjour de 1 nuit en juin 2021
Réponse de Leo le 24 juin 2021
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Alex

2/10 Horrible

James

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
STAY AWAY
This place is a complete DUMP. Property is so deteriorated that it looks like an abandoned building from the outside. Some basic room features (e.g. bathroom fan, wall-mounted hair dryer) had been removed or rendered inoperable. Toiletries were provided, but of such astoundingly low quality that you would not want to use them.
Séjour de 1 nuit en mai 2021
Réponse de Leo le 24 mai 2021
Hi, James! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex

10/10 Excellent

Voyageur vérifié

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They are very friendly, and will work with you and they will help you as much as you can, it’s not a hotel it’s like home
Séjour de 1 nuit en mai 2021
Réponse de Cheshta le 18 mai 2021
We are glad to see that you liked our services. Regards, Jacob

4/10 Médiocre

Elliot

Les points faibles : Propreté et personnel et service
Needs work
Key dispensed by maintenance, no hello. Sent around back to room. No mention of wi fi or breakfast. Standards dropping. Lobby locked.
Séjour de 1 nuit en mai 2021

10/10 Excellent

Jared

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay!
Very very nice and cheap!
Séjour de 1 nuit en avril 2021
Réponse de Bruce le 10 avr. 2021
Thank you so much for the charming rating Jared. Your review made our day. Have a great day ahead. Regards, Bruce

2/10 Horrible

Voyageur vérifié

Séjour de 1 nuit en avril 2021
Réponse de Leo le 14 avr. 2021
Hi, we regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Alex