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Avis sur Mount Blue View Guest Inn Ella

2.5 out of 5
Mount Blue View Guest Inn Ella
Waterfall Road, Ella, Uva

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 14 avis sur 58." "
Note des voyageurs de 8 (Bien), d’après 30 avis sur 58." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 58." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 58." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 58." "

7,6/10

Propreté

8,2/10

Personnel et service

7,0/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

fatiha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tb séjour à 5mn à pied du centre personnel très acceuillante superbe vue sur la montagne avec petit déjeuner servie sur la terrasse donnant sur la montagne. Je recommande !
Séjour de 2 nuits en février 2019

8/10 Bien

arnaud

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent rapport qualité prix
Guest house bien placée mais encore en travaux. Rapport qualité prix excellent. Vue exceptionnelle sur ella rock et proche du centre d ella. Le tout st assez simple mais authentique et pratique. Petit déjeuner correct, dommage qu'il n y ait pas une piscine car il fait chaud malgré l altitude. Bonne experience
Séjour de 3 nuits en août 2018

10/10 Excellent

Jonathan

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Very good
Very nice hotel with kind and caring people. The location guided us to a wrong place the day we arrived so you should look on the signs hanging on the road. Overall a beautiful hotel with nice views and kind people.
Séjour de 2 nuits en juillet 2023
Réponse de Owner le 31 juil. 2023
Dear Jonathan,We're thrilled to hear that you enjoyed your stay at Mount Blue View Guest Inn! Thank you for the glowing review and for choosing us. Looking forward to welcoming you back soon!Best regards,Mount Blue View Guest Inn.

10/10 Excellent

Charlotte Tove

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
fremragende
Super sted-venligt personale-serveret morgenmad på terrassen. Tæt på Main Street men ingen trafikstøj derfra. 300 meter nedad (stejlt) til Main Street. Fantastisk udsigt og rolig beliggende. Varmt vand uden problemer. Vi rejser som par og søger basic rooms - så dette sted er lige os. 5 stjerner
Séjour de 1 nuit en janvier 2020

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2019

8/10 Bien

Christine

Les points forts : Propreté et personnel et service
Quiet hotel that felt a bit more like a homestay! The room was basic but clean – no A/C and only a wall mounted fan (which was good enough – in Ella you’re quite high up so the nights are cooler than elsewhere, so we coped well with the fan). The doors didn’t completely close so we were grateful for the mosquito net hung around the bed. The room had no safe or minifridge either, but for the price we paid, we really couldn’t complain. The hotel is about 5 min walk to the main street of Kandy where there are several restaurants and shops. The toad is very steep and not lit up at night so do make sure your phone battery is charged so you can use the torch! Think there must have been about 7 rooms, all with a huge balcony terrace overlooking a wonderful view of the Ella Gap. I got up early to sit out on the terrace and watch the scenery slowly lighten and the train go from Ella to Kandy (you can see the train go quite close to the hotel, and then reappear several minutes later going over a bridge – it gives you an iconic photo of the greenery of Ella, complete with Ella gap and one of Sri Lankan’s iconic blue trains! Check the train times first and remember that the trains in the area are often late). Breakfast was provided to us on the terrace; fresh fruit, omelette, toast and tea! More than adequate for a day’s exploring.
Séjour de 1 nuit en septembre 2019

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté et personnel et service
Stunning views, friendly staff and clean enough rooms.
Séjour de 2 nuits en avril 2019

8/10 Bien

Brian

Les points forts : Propreté, personnel et service, confort de la chambre
Incredible view, great location, basic, very clean
The best thing about Blue View Guest house is the amazing view from your room (apart from when it's misty or raining). It's a short walk or Tuk Tuk from the main town of Ella and around 30 steep steps down to the hotel from the parking area on the roof. The room was very clean but also very basic ie. no wardrobe/hairdryer/shampoos etc but that's what you pay for and it was still very good value. Breakfast was simple but more than adequate with fresh fruit, tea/coffee, omelette and a mound of toast and jams, and the staff were as pleasant and polite as any of the luxury hotels we had stayed previously. It's a great location for exploring and we had a guide (Hashan) with our driver (Hansa) one day to do Little Adam's Peak, (a bit difficult to do the last bit) Nine Arch Bridge (check out the incredible fruit juices in the café above the viaduct), Ruwana Falls, Ella Walla Falls (just as storm came in great walk for 2km including a boulder path in the forest and on a nice day the pool below the fall is great for a swim) finished off with a cookery class with Prya at the Elephant Hotel nearby.
Séjour de 2 nuits en avril 2019

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
Das Guesthouse in Ella ist auf jeden Fall sehr schön. Der Blick ist toll. Insgesamt ist alles sehr einfach. Die beiden Herren, die das Guesthouse leiten aber sehr bemüht und freundlich. Für uns hat alles gepasst!
Séjour de 1 nuit en avril 2019

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
BEDBUGS! Awful customer service, stay away!
Séjour de 2 nuits en février 2019

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service
The staff was very friendly and the view is Great. We thought that value for money was ok but not great.
Séjour de 1 nuit en mars 2019

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Basic old rooms. Great view and good proximity to town although a 3 minute very steep walk up a hill - you wouldn’t want to do it with bags. Didn’t want to give breakfast before 8am and no offer of a packed breakfast like other places do so not ideal if you want to head off early up Ella Rock or Little Adams Peak. No a/c which didn’t bother me but it was 30 during the day so may bother others. No top sheet was provided so I asked for one and they gave it to me but it was like it was an odd request! Rainhead showers seem to be on the must-have list for every Sri Lankan accom now - there was a shiny new one here, only problem it wasn’t properly affixed to the wall so fell off on me and also wasn’t plumbed correctly so the mixer gave you either scolding hot or freezing cold water and often just a trickle. Overall it was fine but I’d say over-priced for what it is.
Séjour de 3 nuits en mars 2019

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super freundliches Personal, uns wurde sogar ein Roller organisiert. Frühstück mit der Aussicht war Mega.
Séjour de 2 nuits en mars 2019

6/10 Satisfaisant

Claire

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Room was okay but no service to be found
The view from the hotel is fantastic. The room was very basic with a double bed, mosquito net, and a lockable safe and wardrobe. The bathroom was very new and clean. The room I had was okay for the one night I was there. What was not so good was the service - there wasn’t much at all! It took my driver 10 minutes to locate someone when I wanted to check in, I was taken to the room and given the key and this is all the service I had for the whole stay. I wasn’t given any info about breakfast and the gate was locked at night. I had to climb over (double my height) to get out for a hike I was taking. I don’t think the room was worth the money and there are many other options in the same street.
Séjour de 1 nuit en février 2019

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The view is really great. Room is a little bit dirty, but we enjoyed our stay in this beautiful scenery.
Séjour de 2 nuits en février 2019

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2019

10/10 Excellent

Jesse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
What a View!
Comfortable accommodation a short walk away from the main street, with a fantastic view to admire over breakfast.
Séjour de 2 nuits en décembre 2018

4/10 Médiocre

Martin

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nicht zu empfehlen
Es fällt uns nicht leicht eine so negative Bewertung abgeben zu müssen. Die Beherbergung hat uns in allen Hinsichten nicht befriedigt. Nicht mal eine Reception ist vorhanden, Kakalaken, Ameisen und ein nicht sehr gereinigtes Zimmer hat uns erwartet. Das Internet funktioniert auch nicht im Zimmer. Der Eingang des Hotels ist gar nicht sichtbar, eine bestehende Baustelle und wird als Kehre für Tuc Tucs verwendet. Das Frühstück haben wir aus hygienischen Gründen gar nicht in Anspruch genommen. Das Personal bemüht sich herzlichst, beherrscht aber die englische Sorache nicht. Somit wird auch die Bitte um ein Toilettenpapier zu einem Problem. Ella selbst zu besuchen ist auch nicht gerade ein Freudensschrei, die Teeplantage ist aber top.
Séjour de 2 nuits en novembre 2018

8/10 Bien

Chrissi, Potsdam

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Toller Ausblick, Moskitonetz vorhanden, große Terrasse, ruhug gelegen, in 3 Minuten an der Hauptstraße, freundlicher Rezeptionist Frühstück wie immer mit Omelett und deshalb eintönig aber ok, im Bad waren noch Haare im Abfluss und die Handtücher haben sich schon fast aufgelöst
Séjour de 3 nuits en novembre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2018

6/10 Satisfaisant

Deano, UK

Les points forts : Propreté et confort de la chambre
Nice views & secure. Biggest issue is that currently a lot of construction going on which does detract from the experience. Staff friendly and try but disorganised e.g. room was still being cleaned at check in, internet kept going down, no welcome drink (despite being advertised) on arrival and no one around when checking out. Breakfast was OK but I had better in the town on my last day when leaving at the same price. I think there are better value guest inns available in Ella.
Séjour de 2 nuits en octobre 2018

8/10 Bien

Maren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful views
Basic but clean and comfortable rooms. Amazing view from the balcony where breakfast is served. Little walk from town but definitely worth it.
Séjour de 1 nuit en octobre 2018

4/10 Médiocre

Carsten

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Besser nicht...
Der Aufenthalt im touristischen Ella war leider eine Enttäuschung. Lediglich der Ausblick und die Lage sind gut, der Rest nicht. Der Sevice hatte es schwer, da Sprachkenntnisse fehlen, die Zimmer (auch wenn das Hotel noch eine Baustelle ist) sind sehr verwohnt. Die Badezimmereinrichtung rostet oder ist nicht mehr vorhanden. Achtung: Warmes Wasser erst ab Nachmittag. Vormittags nur kaltes Wasser. Das Frühstück wird auf dem Balkon/im Eingang serviert, dabei kann man zumindest den schönen Ausblick genießen, wenn das Essen schon nicht gut ist. Die Auswahl beschränkt sich auf Toast mit Marmelade, wenige Früchte und etwas was nach Ei aussah. Das WiFi steht zwischen 23 und 6 Uhr zur Verfügung, in den anderen Zeiten nicht nutzbar.
Séjour de 2 nuits en août 2018

8/10 Bien

Louise

Beautiful view
This guest inn has an amazing view of Ella Rock and the mountains! The room was clean and the bathroom was excellent with a great shower! The breakfast was nice however we would have loved to have been offered a Sri Lankan style breakfast as they only offered western. A short walk down the hill to the main town also!
Séjour de 2 nuits en août 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
A nice guest house. Located up a very steep hill which gives it great views. Basic facilities but clean and comfortable
Séjour de 2 nuits en août 2018

4/10 Médiocre

Jon Magne

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Not recommended
When arriving at the hotel one of our three rooms was not delivered. The hotel offered us 1/2 refund of the price for the missing hotel room. After discussion we were promised full refund for the missing room. Extra beds was installed in only one of the rooms so we had to sleep 5 people in a small room. We left the hotel in the morning for the train to Ella 06:39. We only got 1/2 refund and no breakfast. You can not trust the booking/hotel
Séjour de 1 nuit en août 2018

10/10 Excellent

Kendra, Markdale, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent location, room and bathroom were simple but good, friendly and helpful staff, excellent view of Ella rock!!! Breakfast was delicious, great location and very central for the little Adams peak hike and walk to the nine arches bridge. Lots of restaurants close by too.
Séjour de 1 nuit en juillet 2018

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Great staff and great location
The staff are so helpful and friendly here. When I arrived they saw I had a walking cast on one foot and have helped me everyday manage the steps and make my stay more comfortable. They changed our room so I had easier access and I can't say enough about the kindness of the staff. I would stay here again if I come back. I loved the view and the breakfast.😁
Séjour de 2 nuits en juin 2018
Réponse de Dulana le 29 juil. 2018
Dear Guest, Thank you for taking your valuable time to write a good review for us. It was our great pleasure to host you. Looking forward to seeing you once again in Sri Lanka. Thank you. Best regards, Mount Blue View Guest Inn.

10/10 Excellent

Monika

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Traumblick
Sehr schöne Atmosphäre, herzlicher Empfang und Betreuung.Tolle Aussicht auf den Wasserfall und die Berge.Wandermöglichkeiten. Ruhige Lage, großes Zimmer und Bad. Steile Anfahrt, Tuk Tuk schafft das, einige Stufen zum Hotel. Jeder Zeit wieder einen Aufenthalt wert.
Séjour de 1 nuit en juin 2018
Réponse de Manager le 29 juil. 2018
Dear Monika, Thank you for taking your valuable time to write a good review for us. We are very happy to read that you enjoyed your stay with us. If you visit Ella again we are very happy to host you. Thank you. Best regards, Mount Blue View Guest Inn.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Good views and pleasant staff
This Guest Inn benefits from beautiful views over Ella’s rock and the owner was very welcoming offering drinks on arrival and was happy to help us when requested. However, the rooms were not cleaned during our stay and towels were not changed which was a little disappointing. Also the WiFi only worked intermittently which made it tricky for us to plan the rest of our trip.
Séjour de 2 nuits en juin 2018
Réponse de Manager le 29 juil. 2018
Dear Guest. Thank you for taking your valuable time to write a good review for us. If you informed, we could clean your room. because we don't clean rooms without the guest's permission.Looking forward to seeing you once again in the future. Thank you.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Second visit, a great place to stay.
Second time to stay there. Can't beat the location for the view. Yummy breakfast overlooking the view.
Séjour de 1 nuit en juin 2018
Réponse de Dulana le 29 juil. 2018
Dear Guest, Thank you for taking your valuable time to write a good review for us. It was our great pleasure to host you. Looking forward to seeing you once again in the future. Thank you. Best regards, Mount Blue View Guest Inn.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay
Hard to find a better view. This hotel sits uphill (really uphill) from the main road and around the backside of the hill. The view of Ella Rock and the Kital Ella waterfalls can't be beat. Friendly staff who are helpful. Room was nice and comfy. Big patio area on the balcony.
Séjour de 2 nuits en juin 2018
Réponse de Dulana le 20 juin 2018
Dear Guest, Thank you for taking your valuable time to write a good review for us. If you visit Ella again, we are very happy to host you. Looking forward to seeing you once again in Sri Lanka. Thank you. Best regards, Mount Blue View Guest Inn.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Séjour de 2 nuits en mai 2018
Réponse de Dulana le 20 juin 2018
Dear Guest, Thank you for taking your valuable time to rate our hotel. If you visit Ella again we are very happy to host you. Looking forward to seeing you once again in Sri Lanka. Thank you. Best regards, Mount Blue View Guest Inn.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good location, great view.
Close to downtown Ella with fantastic views from the large balcony. Accommodation is basic but aĺl we needed. Staff were very obliging.
Séjour de 2 nuits en mai 2018
Réponse de Dulana le 20 juin 2018
Dear Guest, Thank you for taking your valuable time to write a good review for us. If you visit Ella again, we are very happy to host you. Looking forward to seeing you once again in Sri Lanka. Thank you. Best regards, Mount Blue View Guest Inn.

8/10 Bien

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice hotel with great views
The hotel was comfortable. The view from the hotel was great. It was in walking distance to most everything however it is a big uphill to get back to the hotel from everything. The rooftop deck is still under construction but will be a great addition when it is done.
Réponse de Dulana le 10 mai 2018
Dear Lisa, Thank you for choosing Mount Blue View Guest Inn for your stay in Ella. Thank you for taking your valuable time to write a good review for us. Looking forward to seeing you once again in Ella. Thank you.

8/10 Bien

Michael, UK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stunning views
Nice place to stay with stunning views over the valley. Lovely to have breakfast in the morning with this view. Staff were friendly & helpful. Room was spotlessly clean. Only slight problem was contacting them prior to visiting (no email contact).
Séjour de 2 nuits en mars 2018
Réponse de Dulana le 10 mai 2018
Dear Michael, Thank you for choosing Mount Blue View Guest Inn for your stay in Ella. We are very happy to read that you enjoyed your vacation with us. We have already mentioned our contact details in the property description.Looking forward to see you once again in our hotel. Thank you.

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Good
Great view from the room, very basic hotel hence the price, short walk to city where shops and restaurants are. Overall does its job.
Séjour de 1 nuit en mars 2018
Réponse de Dulana le 10 mai 2018
Dear Guest, Thank you for taking your valuable time to write a good review for us. I am very happy to read that you enjoyed your staying with us. Looking forward to see you once again in Ella. Thank you.

8/10 Bien

Johanna

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
Séjour de 2 nuits en février 2018

10/10 Excellent

Ida

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel is located outside the city but the view was worth it. Incredibly beautiful! Great breakfast that we enjoyed on the balcony.
Séjour de 1 nuit en février 2018
Réponse de Manager le 8 mars 2018
Dear Ida, Thank you for taking your valuable time to write a review for us.We are very happy to read that you enjoyed your vacation.If you are coming again to Ella, we are very happy to host you again. Thank you. Best regards, Mount Blue View Guest Inn

8/10 Bien

Voyageur vérifié

Les points forts : Confort de la chambre
Les points faibles : Propreté
Séjour de 3 nuits en janvier 2018

6/10 Satisfaisant

Kristy

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
wonderful views
this place is cheap and has amazing views over ella rock. the room is clean and bathroom is big. wifi isn't the best unfortunately. we got up super early to go climb ella rock and realised we were locked into the hotel so if you want to leave early go tell them the day before so you don't have to jump the high fence. it is up a very steep hill so just be wary of that also but at the bottom of the hill are all the bars and restaurants.
Séjour de 2 nuits en septembre 2017

10/10 Excellent

Claire

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean, comfortable & good location = perfect stay!
We stayed at Blue Moon Guesthouse for 2 nights in October and are very happy that we chose this Guesthouse. (We paid 500 rupees for a taxi from the train station to the Guesthouse) Check-in was easy and the host was very hospitable and friendly, giving us recommendations on things to do and places to eat in the local area. Breakfast was offered but we had declined due to our plans. The room was very clean, had a TV and a lovely big blanket which kept us plenty warm enough in the night. The shower was pleasant and had hot water (you have to switch the heater on 20 minutes before -not a problem at all). The location was great, situated between the the lake, town and horse racing ground. There are currently some building works happening at the front of the building which may look a little offputting on arrival, however this did not impact on our stay at all and we didn't noticed any noise at all. I would definitely stay here again and recommend this Guesthouse to anyone looking for clean budget accommodation within a great location in Nawara Eliya
Séjour de 3 nuits en octobre 2017

8/10 Bien

Francisco

Les points forts : Propreté
Les points faibles : Personnel et service
La habitación bien, pero carece de muchos servicios. No tuvimos agua caliente ni tampoco luz, no hay nevera ni agua embotellada, ni artículos de higiene. Buen hotel, buenas vistas, buena gente, pero sin ningún tipo de servicios. Desayuno bien
Séjour de 1 nuit en août 2017

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfectly acceptable guesthouse.
This is a clean, basic guesthouse with a great view of Ella Rock. Breakfast was pretty good for Sri Lanka too.
Séjour de 3 nuits en août 2017

8/10 Bien

ismet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel with a view
Good location and excellent view of Ella Rock and greeneries from our room. Comfortable and clean rooms.
Séjour de 1 nuit en juillet 2017

8/10 Bien

Vain

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2017

4/10 Médiocre

Howard

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Duped by this listing.
I am loathed to write a poor review on this property because the place is run by some very pleasant people. However, there is a serious disconnect between the property and what is listed on hotels.com. I booked a room with breakfast included but upon arrival was informed that this was not the case. I checked my booking and it clearly indicated that breakfast was included. Starting a four day stay with a dispute with the owners was unfortunate, to say the least. After some negotiation, the situation was resolved to my satisfaction. I referred this issue to hotels.com who sent me another copy of my booking confirmation, telling me that breakfast was not included despite the fact that "Free breakfast" was clearly written on that very conformation document. In that same response, I was told that the property offered two rates, one with breakfast and the other without. Again, I went back to the listing and could not find examples of the listing without breakfast! It also troubled me that the listing for this property was completely inaccurate. The following were listed but did not exist: free bottled water, separate living area, daily house-keeping, an in-room safe and desk. I felt that I had purchased a product from hotels.com that had been totally misrepresented. As for the property, as I stated the owners were very pleasant despite our disagreement regarding the provision of breakfast. The view from the room is quite stunning.

10/10 Excellent

JAMES

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Raffles without the waffle.
Fantastic staff and oozing real old world style in a very unpretentious way. Highly recommended. Ticked all the boxes.

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Great views and hospitality
The two reasons to stay here - magnificent views and hospitality. The terrace in front of the rooms looks out to Ella Rock - undisturbed beautiful views. Hospitality is fantastic, they really try hard to make your stay as comfortable as possible. Because of this, staying here for a couple of nights is ok. I have to mention the cleanliness issue which totally let's this place down. It is a guest house so yes it is basic but the bed sheets had disgusting huge yellow/brown stains as did the towels. We struggled with getting hot water on the second day. This place is still relatively new so possible teething issues. It could be fab because it's location is second to none and only a short 5 mins walk to the main strip (down a very steep slope!). Beware, although the Hotels.com reservation confirms that breakfast is included, they did try and charge us for breakfast on check out - we resolved it in the end but apparently the booking confirmation that they receive specifies room only whereas the one we got said breakfast was free...all in all we had a lovely two days here and they even arranged a taxi for us at a decent price. Thank you Mount Blue View.

8/10 Bien

M, UK

Les points forts : Propreté et personnel et service
Stay in Ella
Had a lovely stay in Ella. Gorgeous scenery and lovely walks.