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Avis sur Crossroads Motel

2 out of 5
Crossroads Motel
N6476 HWY 12 & 67, Elkhorn, WI

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 38 avis sur 146." "
Note des voyageurs de 8 (Bien), d’après 54 avis sur 146." "
Note des voyageurs de 6 (Satisfaisant), d’après 32 avis sur 146." "
Note des voyageurs de 4 (Médiocre), d’après 13 avis sur 146." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 146." "

8,0/10

Propreté

8,0/10

Personnel et service

7,0/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Paulette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Kp le 15 avr. 2024
Thank you for your feedback

6/10 Satisfaisant

Travis

Voyage en groupe
For the price isnt a bad place to stay older hotel so walls are not insulated well so it is very easy to hear the other guests I had a room on the end of the building so parking us a bit awkward but I would stay there again
Séjour de 1 nuit en mars 2024
Réponse de Kp le 11 avr. 2024
Dear guest, Thanks for sharing your feedback! We appreciate your understanding that our hotel is an older establishment. We apologize for any inconvenience caused by the lack of insulation in the walls, which may have made it easy to hear other guests. We'll definitely take your comments into consideration as we continue to improve our facilities. We're sorry that parking was a bit awkward for you due to the location of your room. We value your loyalty and are glad to hear that you would stay with us again. We look forward to welcoming you back in the future. Have a great day!

8/10 Bien

todd

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 5 nuits en janvier 2024

4/10 Médiocre

Jake

Voyage d’affaires, Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
They didn’t use the price quated on our reservation they charged us $13 dollars more. The room was ice cold and it took several hours for the room to heat up. We had stayed there before and it was pleasent but this stay was very unpleasant
Séjour de 1 nuit en décembre 2023
Réponse de Kevin le 11 avr. 2024
Dear Guest, I'm sorry to hear about the issues you experienced during your recent stay. We apologize for the discrepancy in the price quoted on your reservation. That's definitely not the level of service we aim to provide. We'll look into this matter and make sure it doesn't happen again in the future.We're also sorry to hear that your room was cold and took a while to heat up. We understand how important it is to have a comfortable and cozy room. We'll address this with our maintenance team to ensure that the heating system is functioning properly.We appreciate your loyalty as a returning guest and we're disappointed to hear that this stay was unpleasant for you. We value your feedback and will use it to improve our services. We hope to have the opportunity to make it up to you in the future. Thank you for bringing these issues to our attention. Have a great day!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean, quiet, and decent beds
Séjour de 3 nuits en janvier 2024

2/10 Horrible

Abigail

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Dan

Voyage d’affaires
Séjour de 5 nuits en novembre 2023

8/10 Bien

Caryn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
I loved the quaint old school motel feel. They could use a few upgrades like better bed linens and towels.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Deirdre

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All was fine. Thank you.

10/10 Excellent

Deborah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good experience
Friendly staff and rooms are clean. We would stay here again.
Séjour de 2 nuits en octobre 2023
Réponse de Kp le 11 avr. 2024
Dear Guest,Thanks so much for your kind words! We're thrilled to hear that our staff was friendly and that you found the rooms to be clean. Providing excellent service and maintaining a clean environment are top priorities for us, so we're delighted that we hit the mark with you. We appreciate your loyalty and we'd be more than happy to welcome you back for another stay in the future. If you have any other feedback or questions, feel free to let us know. Have a fantastic day!

10/10 Excellent

Lena

Séjour de 1 nuit en octobre 2023

8/10 Bien

heidi

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en septembre 2023
Réponse de Kevin le 27 sept. 2023
We are very happy to hear positive words from you. Thank you so much for posting positive feed back. Looking forward to see you back soon.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Kp le 27 sept. 2023
Thank you so much for taking survey and going us a rating. we really appreciate your feedback and business.

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hidden Gem
Folks, if you’re looking to head up to Lake Geneva area for a concert or to go skiing or just to get away from Chicago for a while, this is the place to stay. You can’t beat the price. It’s quiet, clean, and in a safe area, the owner and his family take great care and are extremely amiable.
Séjour de 1 nuit en septembre 2023
Réponse de Kevin le 27 sept. 2023
We are very happy to hear positive words from you. Thank you so much for posting positive feed back. Looking forward to see you back soon.

10/10 Excellent

Francis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was clean, had the darkest curtains,at 8 am was dark in the room and for that we had a good night's rest.
Séjour de 1 nuit en septembre 2023
Réponse de Kp le 27 sept. 2023
We are happy to hear that your stay was joyful. We really appreciate your feedback. Can't wait to see you back.

6/10 Satisfaisant

Stephen

Les points forts : Propreté et personnel et service
Fair for a motel. For the money, you can’t expect luxury.
Séjour de 2 nuits en août 2023
Réponse de Kp le 27 sept. 2023
Thank you so much for taking survey and going us a rating. we really appreciate your feedback and business.

10/10 Excellent

Aaron

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Polite staff during check-in. Great room that was clean and full of perfect "throwback charm". Definitely will return!
Séjour de 1 nuit en août 2023
Réponse de Kp le 27 sept. 2023
We are happy to hear that your stay was joyful. We really appreciate your feedback. Can't wait to see you back.

2/10 Horrible

Sharon

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Only worth $49.99 NOT $199.98 a night. No breakfast, no coffee and very , very outdated. Dead bat outside hanging from roof. I’m 69 years old and have never felt so ripped off. I travel lots and if it wasn’t for a wedding next door would have walked right out. Sorry I’m just being honest.
Séjour de 1 nuit en août 2023
Réponse de Kevin le 11 avr. 2024
Dear Guest I'm really sorry to hear that you were disappointed with your recent stay. We understand that value for money is important, and we apologize if you felt that the price didn't match the experience. We'll take your feedback into consideration as we continue to evaluate our pricing.We're also sorry to hear that you found the hotel outdated and that there were issues with breakfast and coffee availability. We strive to provide a comfortable and convenient experience for our guests, and we apologize if we fell short in these areas. We'll definitely look into these concerns and make improvements where necessary.Regarding the bat outside, we apologize for any discomfort or concern it may have caused. We'll address this issue promptly to ensure the comfort and safety of our guests.We appreciate your honesty and feedback. We're constantly working to improve our services, and we hope to have the opportunity to provide you with a better experience in the future. If there's anything else you'd like to discuss or if you have any further feedback, please let us know. Thank you for bringing these concerns to our attention. Have a great day!

2/10 Horrible

Ashley

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
1. No pool, but had a sign where you check-in about the pool area. 2. Feet stuck to carpet when shoes were taken off. 3. Had a strong chemical cleaning smell when we walked in the room 4. Bathroom tub bottom looked like it had mildew growing on the anti-slip tape pieces that were left in the tub. 5. When we came down & told them politely we didn’t feel safe staying the night or room was clean. The man told us someone spilled coffee in the room and they tried to clean it up so maybe that was the smell and wetness in the carpet. We asked for our money back and was told no. When we walked out, he threw the key behind the area he was standing. 6. DONT STAY HERE - lost $200 and didn’t even end up staying the night in town. Drove home.
Séjour de 1 nuit en août 2023

4/10 Médiocre

Sharon

Voyage en couple
Les points faibles : Équipements
This property is worth maybe $49.99 a night definitely NOT $199.99 a night. No breakfast or anything but a dive. Sorry I feel so bad that I feel this way. I’m always trying to see the good. Not this time.
Séjour de 1 nuit en août 2023

10/10 Excellent

Timothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice little hidden gem. Great place. Very clean and staff was nice. Close to Lake Geneva, and close to a great little pub down the street. I plan on staying here again.
Séjour de 1 nuit en juillet 2023
Réponse de Kp le 27 sept. 2023
We are happy to hear that your stay was joyful. We really appreciate your feedback. Can't wait to see you back.

8/10 Bien

Deanna

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were in the area for a concert festival and needed something so we didn’t have to travel back and forth every day. Was perfect for what we needed it for
Séjour de 2 nuits en juillet 2023
Réponse de Kp le 27 sept. 2023
We are happy to hear that your stay was joyful. We really appreciate your feedback. Can't wait to see you back.

2/10 Horrible

Sam

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I booked online for one of my employees an they did not let him use that booking They made him pay for another room
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Dev

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Charming place with a cabin feel. Super friendly staff was helpful and the room we got was big with parking close so loading in/out of the room was a breeze. Nora's diner a few steps away was great too!
Séjour de 1 nuit en juillet 2023

8/10 Bien

Donna

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en juin 2023

8/10 Bien

Robert

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room little musty. One light not working. Mattress comfortable, Good hot water. Overall good.
Séjour de 2 nuits en juin 2023

6/10 Satisfaisant

Brandon

Voyage en couple
Les points faibles : Propreté
They need to do a better job with keeping their rooms and tubs in windows clean
Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

Jennie

Voyage en couple
Les points forts : Propreté et personnel et service
It was fine. Nothing fancy
Séjour de 1 nuit en juin 2023

8/10 Bien

Natalie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was fine, except for a strange smell near the fridge, even though everything looks clean.
Séjour de 1 nuit en mai 2023

4/10 Médiocre

Robert

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Birds nesting in the ceiling, lack of electrical outlets and a loose toilet.
Séjour de 3 nuits en mai 2023

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hidden Gem
The owner, Kevin, is an extremely kind and courteous individual. He takes great care in keeping his motel clean and in good working order. This is the place to be if you’re making a quick trip up to Wisconsin for a concert, skiing at Alpine or visiting Lake Geneva you can’t go wrong with the Crossroads Motel. Excellent place.
Séjour de 1 nuit en mars 2023

8/10 Bien

Sheila

Séjour de 1 nuit en février 2023
Réponse de Kp le 23 févr. 2023
Thank you so much for taking time to share your experience at our accommodation, it means a lot to our staff. We are looking forward to see you back soon.

6/10 Satisfaisant

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place to stay
Nice place to stay, Clean and comfortable room..Great Price...
Séjour de 1 nuit en décembre 2022
Réponse de Kp le 23 févr. 2023
Thank you so much for taking time to share your experience at our accommodation, it means a lot to our staff. We are looking forward to see you back soon.

8/10 Bien

gail

Les points forts : Propreté
Good night's sleep. Slight Sulphur smell in the water - not harmful, but not "inviting" either. Inadequate temperature consistency in shower - it vacillated between a bit too cool and a tad hotter than desired. Friendly staff at check-in. No staff was available at check out.
Séjour de 1 nuit en octobre 2022

8/10 Bien

Aubrey

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good place for the area
Last minute booking and they where able to accommodate me and 4 others with 2 separate rooms, very polite, helpful and price is right Beds where a little hard but meh
Séjour de 1 nuit en octobre 2022

8/10 Bien

Robert

Séjour de 1 nuit en septembre 2022

10/10 Excellent

Aquila

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to Alpine Valley, had a fridge and microwave.
Séjour de 2 nuits en septembre 2022

10/10 Excellent

Eric

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Its a very unique place, clean. Staff are very gracious as well We will be back to stay again
Séjour de 2 nuits en août 2022
Réponse de Kp le 24 août 2022
Thanks for the nice rating! It was a delight having you stay with us. We look forward to welcoming you back again soon! Best Wishes, Kevin

10/10 Excellent

Harper

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice staff and very nice rooms with a beautiful country view!
Séjour de 1 nuit en août 2022
Réponse de Kp le 24 août 2022
Thanks for the nice rating! It was a delight having you stay with us. We look forward to welcoming you back again soon! Best Wishes, Kevin

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, confort de la chambre
This is the place to stay when visiting Wisconsin
Crossroads is the best kept secret in Wisconsin. You don’t have to stay in Lake Geneva in those overprice hotels stay a few miles out enjoy clean and comfortable motel. I shouldn’t be saying this because I’d like to keep this place all to myself. It’s wonderful! Five stars
Séjour de 1 nuit en août 2022
Réponse de kevin le 12 août 2022
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A great place to stay
This is my favorite place to stay. The owner is a very nice man and it’s quiet, peaceful and a hidden gem. I absolutely love going to this place and will continue to do so. If you’re looking for a quick getaway up to Wisconsin this is the place for you.
Séjour de 1 nuit en août 2022
Réponse de kp le 12 août 2022
Thank you so much for taking time to share your experience at our accommodation, it means a lot to our staff. We are looking forward to see you back soon.

2/10 Horrible

Christopher

Voyage d’affaires
Les points faibles : Personnel et service
this place has rude staff and I refused to stay there I want a refund
Séjour de 1 nuit en juillet 2022

8/10 Bien

M

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff. Quick in and out. No hassles
Séjour de 1 nuit en juillet 2022
Réponse de Kp le 15 juil. 2022
Thank you so much for taking time to share your experience at our accommodation, it means a lot to our staff. We are looking forward to see you back soon.

8/10 Bien

Sal

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed at the crossroads motel after seeing a concert at Alpine Valley,was a 10 min ride to the venue.Overall was a nice and convenient place to staff.Would stay there again..
Séjour de 1 nuit en juillet 2022
Réponse de Kp le 15 juil. 2022
Thank you so much for taking time to share your experience at our accommodation, it means a lot to our staff. We are looking forward to see you back soon.

10/10 Excellent

Julie

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nicely decorated room with great amenities!
Séjour de 2 nuits en juillet 2022
Réponse de Kp le 14 juil. 2022
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We were frustrated initially when we discovered the ice machine was not functional, then finding the remote would not work with the TV. After manually turning on the TV, we were eventually able to navigate channels. In each case, the manager was most responsive & accommodating, going out for ice, & explaining the difficult transition to smart TVs with problems that entailed. We’ve stayed here many times & will certainly return... just frustrating after a long day to have the annoyance of expected & assumed services unavailable.
Séjour de 1 nuit en juin 2022
Réponse de Kp le 14 juil. 2022
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

8/10 Bien

Brian

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the location. Its a great place for anyone traveling with pets. Would stay here again
Séjour de 1 nuit en juin 2022
Réponse de Kp le 22 juin 2022
Thanks for the nice rating! It was a delight having you stay with us. We look forward to welcoming you back again soon! Best Wishes, Kevin

8/10 Bien

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Secret gem!
At first glance Crossroads appeared to be an older, single story, no frills, drive up to your door kinda place. I was looking for a more budget friendly stay so I took a chance. I was pleasantly surprised when I opened the door to my room and found a VERY clean and spacious room (two queens, a table and chairs, tv, fridge, microwave, mini closet, soft lounge type chair, nightstand) No, there were no plugs in the bathroom (we ladies like a mirror to blow dry and curl our hair, but I made it work), two of the pillows were too thick (found the two on the other bed were perfect) and yes, it was older, but it was comfortable and quiet. And CLEAN! The staff member that checked me in was kind, welcoming, and helpful when I asked about local restaurants. I’ve paid more for much worse. I’ll definitely come back if in the area!
Séjour de 3 nuits en juin 2022
Réponse de Kp le 22 juin 2022
Thank you so much for taking time to share your experience at our accommodation, it means a lot to our staff. We are looking forward to see you back soon.

10/10 Excellent

Margoth

Séjour de 1 nuit en mai 2022
Réponse de Kp le 27 août 2022
Hello,It was our privilege to earn your business and we hope to host you again on your next trip

10/10 Excellent

Jeanne

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
There is a unique feature in every room I have been in. From dual entrance to furniture. Comfortable beds.
Séjour de 1 nuit en mai 2022