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Avis sur La Quinta Inn & Suites by Wyndham Elkhart

2.5 out of 5
La Quinta Inn & Suites by Wyndham Elkhart
330 Northpointe Blvd, Elkhart, IN

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 432 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 292 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 126 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 79 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 71 avis sur 1000." "

8,2/10

Propreté

8,4/10

Personnel et service

7,6/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Lisa

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is my second time in a week here - It's perfect for me and my dog - there's a lovely grass area for walking - the beds are comfortable - the man at the front desk is very kind, I feel comfortable. thank you.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Andrea

Voyage en famille
Les points forts : Propreté
I will choose another hotel if I stay in Elkhart again. The rooms were clean, but run down. Bathroom floor tiles were loose and most of the grout was missing. The breakfast options were poor and not fresh. A housekeeping employee walked right into my room without warning. Most disturbing to me was hearing 2 employees at the front desk loudly trashing another coworker during the breakfast time when all the guests there could hear. It didn't leave me with a good feeling about how things are run there.
Séjour de 2 nuits en mai 2024

4/10 Médiocre

John

The room was damp and stunk.
Séjour de 1 nuit en mai 2024

8/10 Bien

Arie

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The property was clean and very quiet. The staff was courteous.
Séjour de 2 nuits en mai 2024

4/10 Médiocre

William

Les points forts : Propreté
Séjour de 2 nuits en mai 2024

10/10 Excellent

Lisa

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I came from a motel around the corner I cancelled because I literally felt unsafe there. This La Quinta is like a luxury suite in comparison. It is comfortable, clean, and feels safe. It's dog friendly, and there's lots of lawn to walk my dog. The bed is so comfortable, the pillows are great, I am just so glad to be here. Thank you.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Barbara

Séjour de 1 nuit en avril 2024

2/10 Horrible

Nicole

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not happy at all with our hotel stay.... When we first got there no one was at the front desk to check me in and I could overhear the staff talking about customers until I had to get their attention. We received a hotel room that reeked like cigarettes (although theres no smoking allowed) so we had to go back down and get a new room. Although the pool was one of the main reasons we checked in early, we were told there was maintenance and we would not be able to swim until 7 or 8pm. When we got in our room it wasn't very clean the bathroom flooring was messed up where the flooring was like breaking off and it was like a rock/gravel material that hurt my 1 year old daughter's feet. The pool wasn't even open until close to 9pm and when we got in it, we realized how dirty it was where it even seemed like there was mold. The toilet in our room wasn't working properly and would not go down so I had to go and ask for a plunger and no one apologized or offered to help. Definitely not returning here ever again, maybe to any La Quinta hotel.
Séjour de 1 nuit en avril 2024

8/10 Bien

Walton

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024

10/10 Excellent

Austin

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All of the above
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Michael

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
We had a one night stay. First the good. The night manager was friendly and check-in was easy. The room was clean and the beds comfortable. Now the bad. The smoke alarm in our room was missing, it's wires hanging out of the ceiling. The tub was plastic with no grip pads on the bottom, so when soap got on it, it was very slippery. The room wasn't stocked well. One cup with the coffee service. Only one hand towel, one washcloth and two bath towels. We had three people so that was a problem. The "store" area in the lobby was nearly empty except for a few drinks and a few snacks. At that time of night, we didn't feel like going back out for what we wanted. Suggestions - keep the store stocked, keep the rooms stocked with supplies and towels, put some grip pads in the tubs and make sure all rooms have smoke detectors.
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Alexis

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Poor maintenance, dirty room and bathrooms, bad smell in the property. It needs to be remodeled and supervise the cleaning.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Jeff

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Noisy
Séjour de 1 nuit en avril 2024

2/10 Horrible

Elizabeth

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

justin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beds were grest
Séjour de 3 nuits en avril 2024

10/10 Excellent

Bradley

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy check in
Séjour de 1 nuit en mars 2024

2/10 Horrible

Jessica A.

Voyage en famille
Les points forts : Équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The room smelled like mildew and mold. The room was very dirty. The comforter was dirty.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Brittnay

Voyage en famille
Les points forts : Propreté et personnel et service
Stayed for a short night before checking in to our team hotel the next day. The beds were comfortable, the room was clean, and the location right off the highway was convenient. Breakfast in the morning was standard breakfast fare, my kiddo loved the waffle. All in all a good stay.
Séjour de 1 nuit en mars 2024

8/10 Bien

Kay

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a very pleasant stay. The staff was courteous and helpful and the breakfast offerings were excellent. I will patronize this hotel again if I return to the area.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Julia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

10/10 Excellent

Eric

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thanks for the hospitality
Séjour de 1 nuit en février 2024

2/10 Horrible

Andrea

Voyage en famille, Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Will not stay here again
Séjour de 2 nuits en février 2024

8/10 Bien

Hortensia

Voyage en famille, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I liked everything crew very polite ,rooms very clean.I would recommend it to a friend.
Séjour de 1 nuit en février 2024

10/10 Excellent

JOSÈ DAVID

Séjour de 2 nuits en février 2024

4/10 Médiocre

Chris

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Not the worst but definitely not the best
We reserved a handicapped room due to my wifes limited mobility. The first negative was is was right next to the pool so after checking in we couldn't relax with all of the noise coming through the wall from the pool area. Then when my wife went to take a shower she almost feel due to the fact that the accessible showers floor wasn't non slip and felt like it was coated in some sort of slime. Then when she went to get out of the shower the whole bathroom floor was flooded from improper drainage in the bathroom. Our room was right across from the breakfast area so we were woke up at 6 to the sound of microwaves and buzzers going off. The breakfast selection left a lot to be desired. We went to eat an hour before they were done serving only to not have any food and to have to ask for food to be made. The "scrambled" eggs were just cut up microwaved egg patties. They had no regular coffee. The bed in the room was comfortable. They did have plenty of seating in the dining area. The staff was polite. We will definitely be checking out some of the other hotels in the area for our next trip.
Séjour de 1 nuit en février 2024

8/10 Bien

mike

Voyage en famille avec de jeunes enfants
Les points forts : Équipements
WANTED TO SWIM SUNDAY MORNING BUT COULD'NT DUE TO THE CLOSING OF THE POOL.
Séjour de 1 nuit en février 2024

10/10 Excellent

Cherie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

8/10 Bien

Julie, Pleasant Grove

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property isn't the Ritz but the staff were amazing and incredibly helpful when we had a need. I've been to much more expensive hotels and gotten minimal customer service. This location wins for working hard for their customers
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Natasha

Quick and easy access from highway. Room was freezing when we checked in. Staff was quick to respond, but it took quite a while to get room comfortable. Breakfast was not appetizing.
Séjour de 1 nuit en février 2024

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Needs some tlc
The cleanliness level was subpar at best, but the friendliness level was top-notch. I would stay here again just for the experience. The woman who worked the evening I checked in was very personable and accommodating. She made the check-in process very quick and simple. The staff around other than the front desk clerk were not so approachable. They seemed like they were just there for a paycheck.The rooms are organized but could use some attention to detail. There were a lot of dirty spots all around the room and bathroom. The options were slim if you didn't make it to breakfast early. Options ran out quickly, nothing seemd fresh, and the eggs were premade and reheated in the microwave. I did enjoy the seating area though, it had a nice atmosphere and the person in charge of keeping it clean made sure to sanitize every table after every use. My kids enjoyed the pool, they said it was heated and nice to swim in, no complaints of burning eyes from chlorine. I wouldnt step foot in that pool though, the dirt ring around the edges was too much for me. I visited during a weekend and it seemed like there were a good amount of people visiting the pool, but we never had an issue getting enough personal time. We stayed on the second floor in a room with two queen beds and had no major issues. The beds seemed a little small but they were very comfortable. The rooms had all the amenities needed for a comfortable stay.
Séjour de 2 nuits en février 2024

6/10 Satisfaisant

Donald

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was clean and the staff was friendly. Breakfast left a little to be desired.
Séjour de 2 nuits en février 2024

10/10 Excellent

Almono

Séjour de 3 nuits en février 2024

10/10 Excellent

Karina

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en février 2024

4/10 Médiocre

Charles

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 4 nuits en février 2024

2/10 Horrible

Rebecca

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2024

8/10 Bien

lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024

10/10 Excellent

dave

Séjour de 1 nuit en février 2024

2/10 Horrible

Kem

Séjour de 2 nuits en février 2024

10/10 Excellent

Rene

Séjour de 1 nuit en janvier 2024

10/10 Excellent

jeff

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Kimberly

Voyage avec des animaux de compagnie, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Work on communication, maid services, warm fresh breakfast, and breakfast stocked up and don't discriminate towards service animals
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Amber

Voyage en famille
Les points forts : Personnel et service
Bathroom was not wiped down from previous stay. Other wise staff was friendly and quiet place to stay for a night.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Andrew

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024

4/10 Médiocre

Alexis

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Poor maintenance of the property, bad smell, mattresses in poor condition, no supervision in cleaning the rooms.
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Carlos

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was clean and nice
Séjour de 1 nuit en janvier 2024

8/10 Bien

Sandra

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Justin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful, as always
I have always had great experiences in La Quintas all over and this was no exception. We checked in later in the evening and the person at the desk was a delight! Our room was clean and comfortable and we're intending on staying again when we come up over Memorial Day weekend.
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Shane

Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The heater in the room would only work for about 5 minutes then it would blow cold air. The staff wanted me to get up through the night and turn the heater on and off manually as needed through the night.
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Gabrielle

Voyage en famille, Voyage d’affaires
Clean, front desk was super nice, the breakfast was very simple but good
Séjour de 1 nuit en janvier 2024

4/10 Médiocre

Sharon

Séjour de 3 nuits en décembre 2023