Chère Faustine,Merci de partager votre avis avec nous.Nous sommes ravis de constater que vous avez apprécié la propreté de votre chambre. Cependant, nous sommes désolés d'apprendre que vous avez été dérangée par les travaux à l'extérieur de l'hôtel et la circulation. Nous comprenons que cela puisse être gênant et nous nous excusons pour les désagréments occasionnés. Concernant le parking, il est vrai qu'il est payant, comme mentionné dans nos informations. Nous sommes également navrés si vous avez trouvé notre hôtel bruyant et si le ménage n'était pas à la hauteur de vos attentes. Sachez que nous prenons vos remarques très au sérieux et nous travaillons constamment à améliorer nos services pour offrir une expérience agréable à nos clients.Nous espérons sincèrement que vous nous donnerez l'opportunité de regagner votre confiance par un séjour à la hauteur habituelle de nos prestations.Bien à vous,Guest Service Department

Cher Eric,Merci de nous faire part de votre retour d’expérience.Nous nous réjouissons que vous ayez passé un très bon séjour parmi nous et que vous ayez apprécié la qualité de nos prestations, la propreté des lieux ainsi que le bon petit déjeuner. Nous transmettons vos gentils mots à l'équipe.Nous espérons vous recevoir une nouvelle fois pour une expérience toujours de qualité. Cordialement,Guest Service Department

Hello Daniel, thank you for share your experience with us. We regret that the hotel failed to exceed your expectations. We hope you could come back to the hotel and give us a second chance. Regards from Customer Experience Team.

Hi Martine, Thank you very much for sharing with us your experience at the Hotel Palma Bellver. We are pleased to hear that you left the hotel happy. We hope to see you again soon. Greetings from the Customer Experience team

Good afternoon!! thank you very much for your excellent score. We hope to see you again at Palma Bellver Hotel. Best regards from Customer Experience Team.

Hi!! Thank you very much for share your experience with us at Palma Bellver Hotel. We are happy to see that you have had a good stay at the hotel. We hope to see you soon in our hotel. Our best wishes, Customer Experience Team.

Thank you for the feedback with us!! We apologize for the hotel has not meet your expectations. We take note of your opinion to pass to the appropriate department. We hope you come back to the hotel and you can give us a second chance. Have a wonderful day!! Our best wishes from Customer Experience Team

Dear Guest, First of all we would like to thank you for having taken the time to share your recent experience with us at Meliá Palma Bay. We really hope to welcoming you back soon. Best Regards, María José Guerra Guest Experience Manager

Dear Madam,Thank you for the time taken to share your experience of staying with us.We're thrilled to hear that the views and location met your expectations and contributed positively to your stay. It is rewarding to know that you found our breakfast selection to be excellent, as we take pride in offering a varied choice to start the day. Our team is also delighted that you appreciated the cleanliness of your room and the comfort it provided. We acknowledge the current road works and understand they may temporarily affect the tranquility of our surroundings, but rest assured, the beauty and charm of our location remain steadfast.We hope we may have the chance to welcome you back in the future. Kindest regards,Guest Service Department

Dear Madam,We thank you for taking the time to provide us with your feedback.We're thrilled to hear that the decor and amenities of our rooms, as well as the pool area, met your expectations. It's also gratifying that our team's efforts to make your husband's birthday special were appreciated. The views of the harbor and cathedral are indeed a highlight, and we're glad they added to the enjoyment of your stay. We apologize for any inconvenience regarding the tea and coffee replenishment in your room; however, we're pleased that our staff addressed it promptly upon your request.We hope to welcome you back. Best wishes,Guest Service Department

Sehr geehrte Dame, wir danken Ihnen herzlich für die Bewertung Ihres Aufenthalts in unserem Hotel.Es freut uns sehr, dass Sie unser Frühstück und den freundlichen, hilfsbereiten Service unseres Personals genossen haben. Ihr Feedback zu der Beleuchtung in der Dusche und zum Schallschutz der Fenster nehmen wir ernst. Wir entschuldigen uns für etwaige Unannehmlichkeiten, die diese Aspekte während Ihres Aufenthalts verursacht haben könnten. Unsere Gäste schätzen normalerweise die Ruhe und den Komfort unserer Zimmer, und wir bedauern, dass wir Ihre Erwartungen diesbezüglich nicht vollständig erfüllen konnten.Mit freundlichen Grüßen,Guest Service Department

Sehr geehrte Dame, wir bedanken uns für Ihre Bewertung.Wir freuen uns, dass Sie die Sauberkeit und den Zustand unseres Hotels sowie unseren Service und die Ausstattung der Zimmer positiv hervorgehoben haben.Es tut uns leid zu hören, dass Sie Schwierigkeiten mit der Parksituation hatten und sich abends vor dem Hotel nicht ganz sicher fühlten. Unsere Gäste schätzen normalerweise die Lage direkt am Paseo Marítimo und die Nähe zu vielen Sehenswürdigkeiten und Freizeitangeboten. Wir bedauern, dass dieser Aspekt Ihren Aufenthalt bei uns getrübt hat.Guest Service Department

We're delighted to hear you found our hotel clean and appreciated the overall condition of our property, reflecting our commitment to providing a well-maintained environment. We're also grateful for your positive remarks about our service, which our team strives to make exceptional. It's pleasing to know that our room amenities met most of your expectations, contributing to a comfortable stay. We do acknowledge the inconvenience caused by parking and the surrounding construction activity. While the parking situation is influenced by our central location, we continually seek ways to improve the experience, including offering a public parking option next to the hotel.Guest Service Department

Dear Sir, We'd like to thank you for this positive feedback about your stay in our hotel.We're delighted to hear that our staff made a great impression with their attentive service. It's also wonderful to know that our room facilities met your expectations and that the pool and bar area added to your enjoyment. Our team strives to maintain a high standard of cleanliness, and your acknowledgment of their efforts is greatly appreciated.We hope to see you again soon for another enjoyable experience.Best wishes,Guest Service Department

Estimada Mari,Estamos muy orgullosos de recibir tan positiva reseña.Nos complace saber que ha encontrado la limpieza de la habitación y el estado general del hotel a su entera satisfacción, así como el servicio brindado por nuestro equipo. Lamentamos cualquier inconveniente causado por obras en los accesos, y queremos asegurarle que trabajamos continuamente para mantener y mejorar nuestras instalaciones y servicios. Agradecemos su comprensión mientras mejoramos aspectos del hotel para el disfrute de nuestros huéspedes.Esperamos que tenga un buen día. Atentamente,Guest Service Department

Estimado Jorge,Nos alegra enormemente saber que la amabilidad de nuestro personal en recepción y cafetería ha sido destacable durante su estancia. Apreciamos sus comentarios sobre la limpieza de las habitaciones y nos complace que haya encontrado satisfactorio el servicio recibido. Es gratificante conocer que el confort de nuestras habitaciones ha contribuido a una estancia agradable para usted.Esperamos que nos visite muy pronto. Atentamente,Guest Service Department

Apreciada Maria Angeles, Nos sentimos muy honrados de la recomendación que ha dejado en esta plataforma.Nos complace saber que disfrutó de nuestro amplio y variado buffet, el cual es una de nuestras fortalezas, ofreciendo una amplia gama de opciones internacionales y regionales para todos los gustos. También es un placer escuchar que la amplitud de su habitación fue de su agrado, reflejando nuestro compromiso por ofrecer confort y espacio, con habitaciones diseñadas para proporcionar la mejor estancia posible.Ojalá pronto podamos ofrecerle nuestros mejores servicios y atenciones. Un afectuoso saludo,Guest Service Department

Sehr geehrter Nico,danke für Ihr Feedback zu unserem Hotel.Es freut uns zu hören, dass Sie unsere großzügigen Zimmer und die gute Lage des Hotels schätzen. Wir bedanken uns auch für das positive Feedback bezüglich des täglichen Bettenmachens und Handtuchwechsels.Wir bedauern jedoch, dass Sie während Ihres Aufenthalts von Lärm durch eine Baustelle in der Nähe betroffen waren. Wir möchten darauf hinweisen, dass solche Situationen leider außerhalb unserer Kontrolle liegen. Bezüglich der Sauberkeit und der etwas in die Jahre gekommenen Zimmer möchten wir uns entschuldigen und Ihnen versichern, dass wir stets bemüht sind, unseren Gästen den bestmöglichen Komfort zu bieten. Ihre Anmerkungen werden wir an unser Team weiterleiten, um unsere Dienstleistungen weiter zu verbessern.Wir hoffen, Sie eines Tages wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Guest Service Department

Dear Paul,Thank you for taking the time to share your feedback.We are delighted to hear that you appreciated our great location and very good breakfast. Our buffet offers a wide variety of options, including gluten-free choices, to ensure our guests have a pleasant start to their day.However, we are sorry to hear that you found our property to be run down and our staff apathetic. We acknowledge that some of our rooms and bathrooms may appear outdated, and we are continuously working on improvements to enhance our guests' experience. Regarding the noise, our hotel is located in a lively area, but we do offer rooms with different views to cater to our guests' preferences. We apologize for any inconvenience you may have experienced and appreciate your feedback as it helps us to improve our services.We look forward to welcoming you again. Best regards,Guest Service Department

Dear Keith,Thank you for taking the time to review your stay.We are glad to hear that you found our facilities to be good and appreciated the cleanliness and comfort of your room. Our team works hard to ensure our guests have a pleasant stay, so your positive feedback is much appreciated.We are sorry to hear that the quality of the food did not meet your expectations for a 4-star hotel. We strive to offer a wide variety of international and regional dishes at our Maritimo Restaurant, and we take your feedback seriously. We will share your comments with our culinary team to improve our offerings and ensure a better experience for our future guests.The whole team hopes to see you again in the future.Kind regards,Guest Service Department

Dear Elizabeth,Thank you for taking the time to share your feedback.We are delighted to hear that you found our rooms clean and well-equipped, as well as appreciated the overall condition of the hotel. Our team strives to provide a comfortable and enjoyable stay for all our guests.We apologize for the confusion regarding the breakfast charges during your stay. We understand how frustrating this must have been and we will look into this matter to ensure better communication between our staff and guests in the future. Your feedback is valuable to us as it helps us improve our services.All of the team hope that we may be able to see you again in the future. Kindest regards,Guest Service Department