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Avis sur Solymar Reef Marsa - All inclusive

4 out of 5
Solymar Reef Marsa - All inclusive
KM 65 Quseir-Marsa Alam Road, El Quseir, Red Sea Governorate

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 19 avis sur 28." "
Note des voyageurs de 8 (Bien), d’après 8 avis sur 28." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 28." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 28." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 28." "

9,6/10

Propreté

9,6/10

Personnel et service

8,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Bof
L’hôtel nous à proposé un taxi pour l’aéroport hors de prix .25€ pour 6km , c’est le taxi le plus cher d’Égypte . Hôtel de confort moyen , chambres vieillissantes. Personnel sympa
Séjour de 1 nuit en août 2023
Réponse de Abdelazim MohamedHotel Manager le 29 août 2023
Dear Our valued guest,Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again.Best regards,Abdelazim MohamedHotel Manager

10/10 Excellent

Voyageur vérifié

Voyage en famille
Great stay
Great stay, wonderful staff and quality food and diving center
Séjour de 7 nuits en juillet 2022
Réponse de Abdelazim Mohamed le 7 août 2022
Dear Our valued guest Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Abdelazim Mohamed Hotel Manager

10/10 Excellent

Karim

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Yasser Safwat Hotel Manager le 28 avr. 2024
Dear Mr. Karim,Thank you for sharing your experience at Solymar Reef Marsa.We are very proud of the positive rating of our hotel and are pleased that we have fully met your expectations.We would also like to thank you for your helpful comment. The satisfaction of our guests is our first priority and it is so meaningful and motivating for our team to know when they have succeeded.It was a pleasure serving you and we hope to see you again at Solymar Reef Marsa.Best regardsYasser SafwatHotel Manager

8/10 Bien

Andre

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Leider sind die Zimmer, für ägytische Verhältnisse sehr klein und in einem schlechten Zustand. Keine 4 Sterne. Das Essen war sehr eintönig.
Séjour de 11 nuits en septembre 2023
Réponse de Abdelazim MohamedHotel Manager le 17 oct. 2023
Dear Our valued guest,Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again.Best regards,Abdelazim MohamedHotel Manager

10/10 Excellent

Martin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wir haben uns glücklicherweise für das Solymar und nicht für eines der Schwesterhotels entschieden. Die Anlage ist verhältnismäßig klein, was sie sehr angenehm und familiär macht. Das Essen ist anständig und lecker, auch wenn die ägyptische Küche sicher mehr hergibt. Das Hausriff ist gut zum schnorcheln, allerdings gibt es keinen Badestrand und bei Wind bzw. Wellen kann man nur knietief ins Wasser. Wir haben uns sehr gut erholt und würden wieder kommen. Die einzige Enttäuschung waren die Cocktails- es gibt fast 20 Cocktails zur Auswahl und auch die Zutaten sind alle vorhanden. Leider wird an der Bar einfach ohne abzumessen zusammengeschüttet und da Alkohol - auch nie selbst probiert. Hier könnte das Management ohne viel Aufwand seine Gäste zufriedener machen.
Séjour de 8 nuits en septembre 2023
Réponse de Abdelazim MohamedHotel Manager le 9 oct. 2023
Dear Our valued guest,Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again .Best regards ,Abdelazim Mohamed Hotel Manager

10/10 Excellent

erika

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Struttura ristrutturata qualche anno fa anche se in alcune parti la pavimentazione andrebbe sistemata. Reception bar e ristorante sono direttamente sulla spiaggia. Pontile con facile accesso in mare. Andrebbe cambiato il mini bar in camera davvero rumoroso. Per il resto tutto bene
Séjour de 7 nuits en septembre 2023
Réponse de Abdelazim Mohamed le 14 sept. 2023
Dear Our valued guest,Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again .Best regards ,Abdelazim Mohamed Hotel Manager

8/10 Bien

mattia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stuttura molto carina, animazione wuasi assente ed è stato un bene. Cibo va bene, nulla di eccellente ma ci si arrangia bene.
Séjour de 7 nuits en août 2023
Réponse de Abdelazim Mohamed le 5 sept. 2023
Dear Our valued guest,Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again.Best regards,Abdelazim MohamedHotel Manager

10/10 Excellent

Warren

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic hotel.
Such a lovely clean and friendly hotel. The staff are amazing The facilities are brilliant. The marine life is brilliant. The rooms are clean and comfy.
Séjour de 14 nuits en mars 2023
Réponse de Abdelazim le 4 avr. 2023
Dear Our valued guest,Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again.Best regards,Abdelazim MohamedHotel Manager

10/10 Excellent

Marco

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was perfect. Very recommended
Séjour de 7 nuits en mars 2023
Réponse de Abdelazim le 20 mars 2023
Dear Our valued guest,Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again.Best regards,Abdelazim MohamedHotel Manager

10/10 Excellent

Barbara

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kleine, persönlich gehaltene Hotelanlage, in der man sich auch als Frau relativ sicher fühlen kann. Sehr zuvorkommendes Personal. Danke für diesen schönen Aufenthalt. Barbara Herrmann
Séjour de 7 nuits en janvier 2023
Réponse de Abdelazim le 10 févr. 2023
Dear Our valued guest,Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again.Best regards,Abdelazim MohamedHotel Manager

10/10 Excellent

Volker

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Auch wenn das Hotel überwiegend von älteren Gästen bewohnt wird, waren die Mitarbeiter und die Hotelgestaltung sehr kinder- und familienfreundlich! Wir haben uns vom 1.Augenblick sehr wohl gefühlt.
Séjour de 7 nuits en janvier 2023
Réponse de Abdelazim le 6 févr. 2023
Dear Our valued guest,Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again.Best regards,Abdelazim MohamedHotel Manager

10/10 Excellent

Gerda

Séjour de 1 nuit en janvier 2023
Réponse de Abdelazim le 15 janv. 2023
Dear Our valued guest,Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again.Best regards,Abdelazim MohamedHotel Manager

8/10 Bien

Tomasz

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

8/10 Bien

Michela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ottimo rapporto qualità prezzo vicino all aeroport
Soggiorno piacevole, all'insegna del relax. Attenzione al cliente eccellente personale gentile e sempre disponibile. Ottima la pulizia delle aree comuni e delle camere. La struttura è abbastanza moderna e funzionale. Direttamente sul mare con spiaggia privata pontile e tre piscine riscaldate. L animazione è presente ma molto discreta. Unica nota stonata, ma forse perché abituati male in Italia, è il cibo e le bevande offerti in buona quantità ma di qualità medio bassa e cucinati così così. Fanno eccezione i dolci locali. Inoltre la Spa e il centro fitness, soprattutto quest' ultimo, hanno un orario di apertura che non ottimizza l' utilizzo del cliente : gym chiusura alle 18, troppo presto se si considera che siamo al mare e almeno fino al tramonto i clienti preferiscono stare in spiaggia.
Séjour de 7 nuits en décembre 2022
Réponse de Abdelazim le 20 déc. 2022
Dear Our valued guest,Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again.Best regardsAbdelazim Mohamed Hotel Manager

10/10 Excellent

Hazem

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
You couldn't ask for more
Seven stars and not only five. A perfect getaway. The check-in was a breeze. The staff knows you by name, as if you're the only guest. The staff try their best to make your stay an unforgettable one. The staff are always smiling and greeting. The all inclusive package is very rewarding. The rooms are neat and room service is optimal. A special thanks to Mr. Ahmed Youssef at the front desk. He upgraded our booking and gave us a royal treatment during our stay. The house reef is perfect for avid snorkelers. You book at this hotel and you have access to the beaches and facilities of 7 other hotels and resorts. Mr. Samy at the restaurant is very helpful and courteous.Mohamed at the splash bar, Amr at the sand bar, Aly at the beach bar and Kerollos at the lobby bar are very friendly and accommodating to all your requests. Landscaping is breathtaking. Animation team are doing their best to make you busy throughout the day. Every night there's a different entertainment program after dinner . Children are very well taken care of in terms of food and entertainment. A dedicated kids club, mini disco and face painting among other activities. Kate from the animation team made sure that our child was having much fun every night. Thanks Kate. Room service at building 21 was outstanding. A big thank you to the staff and management of Solymar reef marsa.
Séjour de 7 nuits en novembre 2022
Réponse de Abdelazim le 18 nov. 2022
Dear Our valued guest,Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again.Best regardsAbdelazim Mohamed Hotel Manager

10/10 Excellent

Christine

Séjour de 2 nuits en novembre 2022
Réponse de Abdelazim le 15 nov. 2022
Dear Our valued guest Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Abdelazim Mohamed Hotel Manager

10/10 Excellent

Craig

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic all inclusive small hotel
Fantastic stay yet again at the solymar, we were the only english people there as i dont think brits know they can still stay there as there are no direct flights to marsa alam but we travelled down from hurghda which takes about 2 hours and is so worth the trip! Small and friendly hotel, personal service great animation team. Food is excellent afternoon vodka slushies are a must! House reef onsite and a shallow part of sea great for kids. Overall a fantastic stay with brilliant people 💕
Séjour de 11 nuits en octobre 2022
Réponse de Abdelazim le 12 nov. 2022
Dear Our valued guest Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Abdelazim Mohamed Hotel Manager

8/10 Bien

marco

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 8 nuits en octobre 2022
Réponse de Abdelazim le 6 févr. 2023
Dear Our valued guest,Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again.Best regards,Abdelazim MohamedHotel Manager

10/10 Excellent

Mohamed

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
سوليمار الساحر
تجربه جميله في سوليمار مرسي علم .طعام لذيد خدمه عاليه .اكوبارك مسليه .حفلات اجواء اكثر من رائعة. شكرا اداره سوايمار
Séjour de 7 nuits en septembre 2022
Réponse de Abdelazim Mohamed le 12 sept. 2022
Dear Our valued guest Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Abdelazim Mohamed Hotel Manager

10/10 Excellent

DANIELE

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rapporto qualità-prezzo ottimo. Le stanze e la struttura in generale sono molto pulite e il personale è cortese e disponibile. Molto bella la barriera corallina. Cucina internazionale con ampia scelta, ma non del tutto soddisfacente se comparata con gli standard italiani di un 4 stelle. Ci è molto piaciuto il sand bar, dove è possibile mangiare hamburger e pizza express. Completano la struttura anche due piscine, una delle quali munita di bar, da cui ci si può servire comodamente restando in acqua. Infine, c’è una lunga passeggiata che collega il resort con le altre strutture limitrofe della catena Jaz. Unico neo: la connessione Wi-Fi decisamente scarsa, anche se abbiamo appreso che la struttura sta già lavorando per rendere anche questo servizio all’altezza.
Séjour de 7 nuits en août 2022
Réponse de Abdelazim Mohamed le 8 sept. 2022
Dear Our valued guest Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Abdelazim Mohamed Hotel Manager

8/10 Bien

Matteo

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We spent 2 weeks in Solymar. The resort is very quiet and we were freely moved from our room to a room in the best compound close to the beach. The room was very quiet and clean. The beds are really super comfortable. The resort is 15min by car close to the Airport and it is the only one in the area with a bridge close to the reef (very safe and amazing fishes, we are skilled swimmer). The food is ok for European people, mainly from Germany and Czech republic. Unfortunately I had stomach issues for 1 week and It was terrible, probably due to cold drink or vegetables not perfectly clean. Overall suggested resort for the perfect ratio price/quality in Marsa Alam We did also an extra massage in the SPA: amazing
Séjour de 14 nuits en juillet 2022
Réponse de Abdelazim Mohamed le 15 août 2022
Dear Our valued guest Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Abdelazim Mohamed Hotel Manager

10/10 Excellent

iryna

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing and wonderful stay in Solymar
This is our second time visiting this hotel and we have pleasant experience from our trip and vacation. Hospitality is on the high level, professional workers and service, everyone are friendly and doing all their best for you to have a comfortable stay in the hotel. Reception: very professional and always ready to help you. Food and cuisine: magnificent chefs, varied menu, everything is very tasty, desserts deserve special attention, so delicious, respect to all the workers of the restaurant. Housekeeping is taking care of rooms, clean and comfortable accommodation. Great and amazing animation team, interesting shows and activities which could raise your mood. The beach bar and cafe could make you happy with the taste of different variety of pizza, burgers, sandwiches and drinks according to your taste, professional service. The sea is perfect, the beach is wonderful, hope the administration would fix the situation with the beach chairs to increase their numbers on the beach, but still give it 10 out of 10, cause everything else is great. We would like definitely to come back.
Séjour de 15 nuits en juillet 2022
Réponse de Abdelazim Mohamed le 7 août 2022
Dear Our valued guest Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Abdelazim Mohamed Hotel Manager

10/10 Excellent

Moataz

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is just great like all jaz resorts. The staff is very friendly, welcoming & professional. The resort is very clean and the rooms are very nice. The pools are nice but the pool bar are located at the smallest pool, which is hard to find place to sit at, while the big pool doesn’t have a bar. The beach is rocky but you can find fish literally 2 meters away from the shore. If you want to be picky the variety of the food isn’t the largest. However, you will always find something to eat and it will be delicious. If you prefer quality over quantity like I do you will love the food. The evening shows are very good and entertaining but you need to go early or you will not find a place to sit. The only downside for me was the misinformation about access to the aqua park and that we didn’t have free access. Overall, a great place to stay and enjoy your vacation. great value for money. highly recommend.
Séjour de 7 nuits en juin 2022
Réponse de Abdelazim Mohamed le 7 août 2022
Dear Our valued guest Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Abdelazim Mohamed Hotel Manager

6/10 Satisfaisant

Mohammed Said Abdelrahman

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mai 2022
Réponse de Abdelazim le 6 févr. 2023
Dear Our valued guest,Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again.Best regards,Abdelazim MohamedHotel Manager

8/10 Bien

Amir

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I was with my wife and my little girl having a trip, The place was Great and clean place Very comfortable room, land scape is great The pool and service was very good Lot of food choices, good taste The only tow things that was not good is the blackout on the room, the curtains was very light The room as lighted from 6 am every day The beach was rooks - good for snorkelling only
Séjour de 3 nuits en septembre 2021
Réponse de Abdelazim Mohamed le 7 août 2022
Dear Our valued guest Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Abdelazim Mohamed Hotel Manager

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property is very clean and cozy and the location is fantastic. The staf there. Mr Saad and everyone are simply amazing. Very high standard of customer service. I’ve never seen this anywhere else. The chef comes and asks us everyday about our needs and what we think. The beach is full of beautiful corals. My stay there was perfect
Séjour de 3 nuits en juillet 2021
Réponse de Abdelazim Mohamed le 7 août 2022
Dear Our valued guest Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Abdelazim Mohamed Hotel Manager

10/10 Excellent

oleksandr

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Понравилось ОЧЕНЬ.
Понравилось очень. Живем в Египте, были в многих отелях, есть с чем сравнивать. Если действительно хотите спокойно отдохнуть вам этот отель понравится. И море и обслуживание и питание, все на хорошем уровне. Отдыхали 28 дней и каждый день только положительные эмоции. Если будет возможнось посетить этот отель еще раз, без всяких сомнений ДА.
Séjour de 28 nuits en juillet 2019
Réponse de Abdelazim Mohamed le 7 août 2022
Dear Our valued guest Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Abdelazim Mohamed Hotel Manager