3 piscines extérieures, chaises longues

Avis sur Jaz Grand Marsa - All inclusive

5 out of 5
Jaz Grand Marsa - All inclusive
Km 65, El Quseir- Marsa Alam Road, El Quseir, Red Sea Governorate

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 30 avis sur 46." "
Note des voyageurs de 8 (Bien), d’après 13 avis sur 46." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 46." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 46." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 46." "

9,4/10

Propreté

9,4/10

Personnel et service

9,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

claire

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L'amabilité du personnel, la propreté des locaux, la diversités du buffet, l'hôtel en lui même... On a TOUT aimé, et on reviendra. See you soon ✨
Séjour de 7 nuits en mars 2022
Réponse de Abdel Hamid Said le 22 mars 2022
Dear Our valued guest Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager

10/10 Excellent

Marine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en novembre 2021
Réponse de Abdel Hamid Said le 15 nov. 2021
Dear valued guest Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. You have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to seeing you again. Best regards Ashraf Ayed Resorts General Manager

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et personnel et service
Magnifiques jardins et piscines , chambres spacieuses mais nécessitant une sérieuse rénovation
Séjour de 14 nuits en novembre 2019
Réponse de Abdo le 1 déc. 2019
Dear Mr. Amr , Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager

8/10 Bien

MANILA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personale estremamente disponibile, pulizia curata, cucina varia ed abbondante, biancheria sempre pulita, ottimo servizio all inclusive, bella spiaggia anche se a gradoni.
Séjour de 9 nuits en avril 2024
Réponse de Abdel Hamid le 15 mai 2024
Dear Our Valued Guest Thank you for sharing your experience at Jaz Grand Marsa.We are very proud of the positive rating of our hotel and are pleased that we have fully met your expectations.We would also like to thank you for your helpful comment. The satisfaction of our guests is our first priority and it is so meaningful and motivating for our team to know when they have succeeded.It was a pleasure serving you and we hope to see you again at Jaz Grand Marsa.Best regardsAhmed Naiem Resorts General Manager

6/10 Satisfaisant

Max

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en avril 2024
Réponse de Abdel Hamid le 15 mai 2024
Dear Our Valued Guest Thank you for sharing your experience at Jaz Grand Marsa.We are very proud of the positive rating of our hotel and are pleased that we have fully met your expectations.We would also like to thank you for your helpful comment. The satisfaction of our guests is our first priority and it is so meaningful and motivating for our team to know when they have succeeded.It was a pleasure serving you and we hope to see you again at Jaz Grand Marsa.Best regardsAhmed Naiem Resorts General Manager

10/10 Excellent

Daniel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ottima struttura, a 5 minuti dall aeroporto. Giardini e aree comuni ottimamente tenute con continue manutenzioni. Varietà ampia di cibo nei diversi ristoranti. Ampie piscine con disponibilita di lettini. Reef accessibile da pontile
Séjour de 5 nuits en mars 2024
Réponse de Abdel Hamid le 15 mai 2024
Dear Our Valued Guest Thank you for sharing your experience at Jaz Grand Marsa.We are very proud of the positive rating of our hotel and are pleased that we have fully met your expectations.We would also like to thank you for your helpful comment. The satisfaction of our guests is our first priority and it is so meaningful and motivating for our team to know when they have succeeded.It was a pleasure serving you and we hope to see you again at Jaz Grand Marsa.Best regardsAhmed Naiem Resorts General Manager

8/10 Bien

MARIO LA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff were very helpful
Séjour de 7 nuits en mars 2024

10/10 Excellent

Mohamed

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place is perfect in every way, very friendly staff fantastic food and perfect shore line with tons of walking trails and snorkeling spots right on property.
Séjour de 3 nuits en février 2024

10/10 Excellent

Gian Luca, Buxtehude

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alles super Toll organisiert. Alle Details werden beachtet.
Séjour de 7 nuits en février 2024

10/10 Excellent

ALESSANDRA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 14 nuits en février 2024
Réponse de Waleed Samir le 24 févr. 2024
Dear Ms. Alessandra,Warm Greetings from Jaz Grand Marsa.Thank you for your positive comment with nice ranking.Hope to welcoming you soon again at Jaz Grand Marsa hotel.Once again, thank you for your time to leave great ranking regarding your stay .Thank You.

10/10 Excellent

SARAH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely trip
Good staff,lovely location,good food
Séjour de 2 nuits en novembre 2023
Réponse de Abdel Hamid le 15 nov. 2023
Dear MS Sarah Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager

10/10 Excellent

Raafat

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
An excellent property facility with an outstanding service
Séjour de 1 nuit en novembre 2023
Réponse de Abdel Hamid le 7 nov. 2023
Dear Mr. Raafat Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager

8/10 Bien

RADWA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A wonderful trip
Everything was wonderful..
Séjour de 1 nuit en novembre 2023
Réponse de Abdel Hamid le 6 nov. 2023
Dear Mrs. Radwa Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager

8/10 Bien

SARAH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The ultimate retreat
Amazing and all the working staff were very professional
Séjour de 2 nuits en novembre 2023
Réponse de Abdel Hamid le 6 nov. 2023
Dear Mrs. SarahThank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Personnel et service
Séjour de 7 nuits en juin 2023

8/10 Bien

pietro

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Resort in buone condizione, mobilio camera da cambiare, ottima animazione e serate sempre vive con spettacoli ed altro.
Séjour de 7 nuits en juin 2023
Réponse de Abdel Hamid Said le 21 juin 2023
Dear Mr. Pietro Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager

8/10 Bien

Rafael

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Sehr schöne Anlage, Essen war abwechslungsreich, auch nach 10 Tagen wurde es nicht langweilig. Management und Personal war mit dem Ansturm über Ostern überfordert. Es fehlte an allem, Gläser, Besteck, Liegen insbesondere am Meer, obwohl es mehr Sonnenschirme gab, da defekte nicht ersetzt wurden.
Séjour de 10 nuits en avril 2023
Réponse de Abdel Hamid Said le 23 avr. 2023
Dear Mr. RafaelThank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager

8/10 Bien

Stephan

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr schon verteilte einzelne Gebäude die sich gut in die Landschaft einfügen
Séjour de 10 nuits en avril 2023
Réponse de Ashraf Ayed Resorts General Manager le 17 avr. 2023
Dear Mr. Reichrath Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager

6/10 Satisfaisant

Nancy, Zevenbergen

Séjour de 9 nuits en février 2023
Réponse de Ashraf Ayed Resorts General Manager le 17 avr. 2023
Dear MS De Zeeuw Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager

10/10 Excellent

ALESSANDRA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tutto molto ordinato, pulizia ok sia aerea comune che in camera,cibo eccellente e molto vario. Reception tutti bravi e pronti ad aiutarti per qualsiasi problema ma sanno poco l'italiano. Animazione serale molto giovanile.
Séjour de 10 nuits en février 2023
Réponse de Abdel Hamid le 2 mars 2023
Dear Mrs. Alessandra Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager

10/10 Excellent

Martina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Servizio e pulizia top
Séjour de 7 nuits en février 2023
Réponse de Abdel Hamid Said le 23 févr. 2023
Dear Mrs. Martina Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager

10/10 Excellent

Lukasz

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en février 2023
Réponse de Abdel Hamid Said le 16 févr. 2023
Dear Mr. Lukasz Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager

10/10 Excellent

Ian

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a super relaxing stay in January at the Jaz Grand Marsa. The staff were courteous and always accommodating. Great value and highly recommended.
Séjour de 8 nuits en janvier 2023
Réponse de Abdel Hamid Said le 16 févr. 2023
Dear Mr. Ian Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager

10/10 Excellent

Roland Ernst, Wigoltingen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
W-lan muss verbessert werden! Ist heutzutage ein must have...
Réponse de Abdel Hamid Said le 20 janv. 2023
Dear Our valued guest Thank you for choosing Jaz Grand Marsa Stay to spend your holiday. My team and I would like to thank you for your critical and valued feedback. You have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager

10/10 Excellent

paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
holiday in the sun
stay was very pleasant and staff very friendly and helpful
Séjour de 9 nuits en novembre 2022
Réponse de Abdel Hamid Said le 10 déc. 2022
Dear Our valued guest Thank you for choosing Jaz Grand Marsa Stay to spend your holiday. My team and I would like to thank you for your critical and valued feedback. You have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager

10/10 Excellent

ahmed

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful vacation
Reference is made to my reservation at Jaz Grand Marsa Resort from November 13, 2022 to November 20, 2022 for two double rooms On behalf of my family, I would like to express my deep grateful for the kind concern during our stay at Jaz Grand Marsa Resort. I extremity appreciate the kind hospitality, helping, caring, and attention during that period specially from the front office especially Mr. Hosny and food & beverage departments Especially Mr. Tayeb and of course sales department (Mr. Badawy) Many thanks to Mr. Ashraf GM of the hotel, as I do believe that's the best performance. Consultant / Ahmed Shoukry
Celebration our anniversary
Séjour de 7 nuits en novembre 2022

10/10 Excellent

AHMED, Martinez

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel, enjoyed my stay there, I liked it and I recommend it to every one
Séjour de 7 nuits en novembre 2022
Réponse de Abdel Hamid Said le 15 nov. 2022
Dear Our valued guest Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager

8/10 Bien

Rahel

Les points forts : Propreté et personnel et service
Séjour de 7 nuits en octobre 2022
Réponse de Abdel Hamid Said le 21 juin 2023
Dear Mr. Rahel Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager

10/10 Excellent

Alberto

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Curata e pulita, servizio, manca il wifi
Séjour de 12 nuits en octobre 2022
Réponse de Abd El Hamed Saied le 15 nov. 2022
Dear Our valued guest Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager

8/10 Bien

ALESSANDRA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
la struttura è abbastanza bella e molto curata, con bella piscina centrale e vari punti bar. il pontile vi porta comodamente alla barriera corallina che è molto ricca e popolata. brilla il personale per cortesia e gentilezza e l'ottimo servizio. dagli animatori agli inservienti sono tutti indaffarati ma sempre pronti a farti un sorriso e scherzare coi bambini. palestra bella in foto ma molto piccola, a mio parere superflua in un posto del genere. consigliata la passeggiata lungomare di 2 km verso gli altri resort limitrofi, ideale per il jogging ed esplorare altri fondali. merita un plauso l'animazione, in una settimana ogni sera abbiamo visto di tutto: equilibristi, ballerini di salsa, argentini e brasiliani, acqua show, schiuma parti in piscina, mangiafuoco in spiaggia, babydance, discoteca e musica dal vivo. buffet accettabile ma vario, da rivedere i piatti di pesce. comodi i lettini imbottiti in spiaggia, ben attrezzata con docce, lavapiedi, bar e spogliatoi. molto apprezzato il ristorante vista mare.
Séjour de 7 nuits en octobre 2022
Réponse de Abdel Hamid Said le 28 oct. 2022
Dear Mrs. Alessandra Thank you for choosing Jaz Grand Marsa Stay to spend your holiday. My team and I would like to thank you for your critical and valued feedback. You have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager

10/10 Excellent

khaled

Les points forts : Propreté, personnel et service, confort de la chambre
Especial thanks to Mr.Sluma
Séjour de 7 nuits en octobre 2022
Réponse de Abdel Hamid Said le 24 oct. 2022
Dear Mr. Khaled Thank you for choosing Jaz Grand Marsa Stay to spend your holiday. My team and I would like to thank you for your critical and valued feedback. You have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, équipements
Séjour de 8 nuits en octobre 2022
Réponse de Abdel Hamid Said le 21 juin 2023
Dear Mr. Thomas Thank you for choosing Jaz Grand Marsa Stay to spend your holiday. My team and I would like to thank you for your critical and valued feedback. You have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager

8/10 Bien

Hikmat

Séjour de 7 nuits en octobre 2022
Réponse de Abdel Hamid Said le 18 oct. 2022
Dear Our valued guest Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to seeing you again. Best regards, Ashraf Ayed Resorts General Manager

8/10 Bien

Juan

Voyage en groupe
Les points forts : Propreté et personnel et service
Séjour de 8 nuits en septembre 2022
Réponse de Abdel Hamid Said le 19 sept. 2022
Dear Our valued guest Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to seeing you again.Best regards, Ashraf Ayed Resorts General Manager

10/10 Excellent

Claudia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ottimo cibo e personale. Animazione poco presente, soprattutto alla sera. Wi-fi spesso con problemi.
Séjour de 7 nuits en août 2022
Réponse de Abdel Hamid Said le 22 août 2022
Dear Our valued guest Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to seeing you again. Best regards Ashraf Ayed Resorts General Manager

10/10 Excellent

Mohamed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jaz grand
فندق جميل .اداره ممتازه .غرف واسعه نظيفه .مطعم البحر كستاف واكل فوق الممتاز .انيمشن نشيط طول اليوم .كوكتيلات رائعه شكرا اداره جاز جراند مرسي
Séjour de 7 nuits en mai 2022
Réponse de Abdel Hamid Said le 3 juin 2022
Dear Our valued guest Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to seeing you again. Best regards Ashraf Ayed Resorts General Manager

10/10 Excellent

Martina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mai 2022
Réponse de Abdel Hamid Said le 11 déc. 2022
Dear Our valued guest Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to seeing you again. Best regards Ashraf Ayed Resorts General Manager

10/10 Excellent

Andrea

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr schônes,ruhiges Hotel direkt am Strand.2 zusätzlich schöne Restaurants wo man einmalig a la carte essen gehen kann.Mitarbeiter sehr freundlich und zuvorkommend
Séjour de 7 nuits en avril 2022
Réponse de Abdel Hamid Said le 18 mai 2022
Sehr geehrter Gast, vielen Dank für Ihre motivierenden Kommentare, die wir über HolidayCheck bekommen haben. Diese sind für uns eine wichtige und positive Unterstützung, in unserem Bestreben, unseren Service für Sie noch weiter auszubauen und dauerhaft zu verbessern. Vielen Dank, dass Sie in unserem Hotel zu Gast waren und nochmals vielen Dank für das Feedback, das wir von Ihnen bekommen haben. Wir würden uns freuen, Sie bald wieder als Gast in unserem Hotel begrüssen zu dürfen. Mit freundlichen Grüßen Ashraf Ayed Resorts General Manager

10/10 Excellent

Alina

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
THE BEST HOTEL EVER
Séjour de 7 nuits en mars 2022
Réponse de Abdel Hamid Said le 11 avr. 2022
Dear Our valued guest Thank you for choosing Jaz Grand Marsa Stay to spend your holiday. My team and I would like to thank you for your critical and valued feedback. You have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager

10/10 Excellent

Mark

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great vacation
Jaz Grand Marsa was a good time. Stayed for 2 nights before and 2 nights after a 1 week liveaboard dive trip. The resort was great. Good food, good drinks, and nice rooms. Staff was super friendly and very good service. It was nice that everything was all inclusive. Would stay again for sure.
Séjour de 1 nuit en septembre 2021
Réponse de Abdel Hamid Said le 20 sept. 2021
Dear Our valued guest Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. You have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice property with nice beach and very large pool and great hideout for relaxation. Property was green and rooms were nice ,very spacious and well equipped. Food was nice and service was also good and friendly FBM Mr Altayeb was very welcoming and cheerful at all times.
Séjour de 1 nuit en avril 2021
Réponse de A.Said le 9 avr. 2021
Dear Our valued guest Thank you for choosing Jaz Grand Marsa Stay to spend your holiday. My team and I would like to thank you for your critical and valued feedback. You have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2020
Réponse de Abdel Hamid Said le 16 janv. 2020
Dear Our valued guest Thank you for choosing Jaz Grand Marsa Stay to spend your holiday. My team and I would like to thank you for your critical and valued feedback. You have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager

10/10 Excellent

Shahira, Cairo

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Every thing was perfect but we have a big problem to get our rooms with the rate we did the reservation at they wanted to charge us more as we are Egyptians and the rate at expedia site for foreigners although our reservation at Expedia was confirmed and non refundable
Séjour de 4 nuits en octobre 2019
Réponse de Abdo le 1 déc. 2019
Dear Mrs.Shahiera , Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager