Piscine extérieure, parasols de plage, chaises longues

Avis sur Royal Beach Eilat by Isrotel exclusive

5 out of 5

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 118 avis sur 218." "
Note des voyageurs de 8 (Bien), d’après 58 avis sur 218." "
Note des voyageurs de 6 (Satisfaisant), d’après 21 avis sur 218." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 218." "
Note des voyageurs de 2 (Horrible), d’après 14 avis sur 218." "

8,8/10

Propreté

8,4/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Marc

Séjour de 7 nuits en mars 2024
Réponse de Dorinm le 14 avr. 2024
Dear Marc,Thank you for taking the time to share your experience during your recent stay at Royal Beach Eilat Hotel and thank you for your wonderful review.We were happy to read that you enjoyed our hotel.We will be happy to see you again in the futureBest RegardsDorin

10/10 Excellent

Sarah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All is good The best hotel in eilat
Séjour de 5 nuits en mars 2024
Réponse de Dorinm le 11 mars 2024
Dear Sarah,It was a pleasure to read of your satisfaction regarding your recent stay in the Royal Beach Eilat Hotel and that the service lived up to your expectations.We will be happy to welcome you again during your next stay in Eilat.Best RegardsDorin

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Dorinm le 6 mars 2024
Dear Guest,Thank you for taking the time to share your experience during your recent stay at Royal Beach Eilat Hotel and thank you for your wonderful review.We were happy to read that you enjoyed our hotel.We will be happy to welcome you again during your next stay in Eilat.Best RegardsDorin

8/10 Bien

Marc

Les points forts : Propreté et équipements
Les points faibles : Personnel et service
Séjour de 7 nuits en avril 2023
Réponse de Dorinm le 21 mai 2023
Dear Marc,It was a pleasure to see that your recent stay in the Isrotel Royal Beach Eilat Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best Regards,Dorin

4/10 Médiocre

keren

Les points faibles : Propreté et personnel et service
Séjour de 7 nuits en mars 2023
Réponse de Dorinm le 26 mars 2023
Dear keren,I was sorry to read that your last vacation at our hotel did not match your expectations.We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.Best RegardsDorin

4/10 Médiocre

Herve

Séjour de 3 nuits en mars 2023
Réponse de Dorinm le 12 mars 2023
Dear Herve,Thank you for taking the time to share your experiences following your recent stay with us.Hope to see you again in the future.Best RegardsDorin

10/10 Excellent

Pierre

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
5 étoiles ... de mer
excellent hotel 5 etoiles. installations vastes et boen decorees. petit déjeuner somptueux. directement situé sur la promenade et la plage avec entree privée. superbe salle de bain chambre de bonne taille beau balcon et superbe vue
Séjour de 3 nuits en janvier 2023
Réponse de Dorinm le 24 janv. 2023
Dear Pierre,It was a pleasure to read of your satisfaction with the swimming pool and the varied menus served in the Main Dining Room of the Isrotel Royal Beach Eilat Hotel.We also had the pleasure of forwarding your comments to the hotel’s Executive Chef. We look forward to hosting you again in the near futureBest RegardsDorin.

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en avril 2022
Réponse de Dorinm le 8 mai 2022
Dear William, It was a pleasure to see that your recent stay in the Isrotel Royal Beach Eilat Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future. Best Regards, Dorin

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2022
Réponse de Dorinm le 19 janv. 2022
Dear Michael, By the shores of the Red Sea and the majestic Edom Mountains stands the magnificent Royal Beach Eilat – Isrotel's flagship hotel in this sun-soaked southern resort, and part of the acclaimed Isrotel Exclusive Collection. Every guest who stays here is sure to enjoy an utterly luxurious, enriching, and memorable hospitality experience. Within the hotel, you will find the prestigious Carmel Forest Spa, where the finest therapists offer more than 70 body, health, and beauty treatments. After the treatment rooms, you can continue to indulge yourself in the Turkish bath, sauna, Jacuzzi, and pampering relaxation area – or get active in the fitness room, which is fully outfitted with the very latest workout technology. It was a pleasure to read that your recent stay in the Isrotel Royal Beach Eilat Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future. Best Regards Dorin

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2020
Réponse de Dorinm le 18 mars 2021
Dear Guest, It was a pleasure to see your review about your recent stay in the Isrotel Royal Beach Eilat Hotel. We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable. Best Regards, Dorin

10/10 Excellent

Jacques

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2020
Réponse de Dorinm le 18 mars 2021
Dear Jacques , Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Beach Eilat Hotel and thank you for your wonderful review. We were happy to see that you enjoyed our hotel. We shall look forward to welcoming you again in the future. Best Regards, Dorin

10/10 Excellent

Didier

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Valeur sûre
Excellent séjour dans chambres rénovées avec superbe vue sur mer. Magnifique piscine. Bon service en chambre. Manque quelques accessoires en chambre pour exceller.
Séjour de 4 nuits en décembre 2020
Réponse de Dorinm le 18 mars 2021
Dear Didier , By the shores of the Red Sea and the majestic Edom Mountains stands the magnificent Royal Beach Eilat – Isrotel's flagship hotel in this sun-soaked southern resort, and part of the acclaimed Isrotel Exclusive Collection. Every guest who stays here is sure to enjoy an utterly luxurious, enriching, and memorable hospitality experience. Within the hotel, you will find the prestigious Carmel Forest Spa, where the finest therapists offer more than 70 body, health, and beauty treatments. After the treatment rooms, you can continue to indulge yourself in the Turkish bath, sauna, Jacuzzi, and pampering relaxation area – or get active in the fitness room, which is fully outfitted with the very latest workout technology. The goal of the Isrotel Hotel chain is to provide for the comfort and enjoyment of its guests. It is, therefore, a great pleasure to read by how much we succeeded during your recent stay with us. Hope to see you again in the near future. Best Regards, Dorin

8/10 Bien

Jordana

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juin 2020
Réponse de Dorinm le 22 juin 2020
Dear Jordana , It was a real pleasure to see that your recent stay in the Isrotel Royal Beach Eilat Hotel lived up to all you hoped it would be. By the shores of the Red Sea and the majestic Edom Mountains stands the magnificent Royal Beach Eilat – Isrotel's flagship hotel in this sun-soaked southern resort, and part of the acclaimed Isrotel Exclusive Collection. Every guest who stays here is sure to enjoy an utterly luxurious, enriching, and memorable hospitality experience. Within the hotel, you will find the prestigious Carmel Forest Spa, where the finest therapists offer more than 70 body, health, and beauty treatments. After the treatment rooms, you can continue to indulge yourself in the Turkish bath, sauna, Jacuzzi, and pampering relaxation area – or get active in the fitness room, which is fully outfitted with the very latest workout technology. We look forward to hosting you again in the future. Best Regards Dorin

10/10 Excellent

Simon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2020
Réponse de Dorinm le 17 juin 2020
Dear Simon, It was a real pleasure to read that your recent stay in the Isrotel Royal Beach Eilat Hotel lived up to all you hoped it would be. We look forward to hosting you again in the future. Best Regards, Dorin

6/10 Satisfaisant

Frederic

Les points forts : Confort de la chambre
Séjour de 2 nuits en mars 2020
Réponse de Dorinm le 17 juin 2020
Dear Frederic , Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Beach Eilat Hotel and thank you for your review. We will be happy to see you again in the future Best Regards Dorin

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en février 2020
Réponse de Dorinm le 17 juin 2020
Dear Guest, By the shores of the Red Sea and the majestic Edom Mountains stands the magnificent Royal Beach Eilat – Isrotel's flagship hotel in this sun-soaked southern resort, and part of the acclaimed Isrotel Exclusive Collection. Every guest who stays here is sure to enjoy an utterly luxurious, enriching, and memorable hospitality experience. Within the hotel, you will find the prestigious Carmel Forest Spa, where the finest therapists offer more than 70 body, health, and beauty treatments. After the treatment rooms, you can continue to indulge yourself in the Turkish bath, sauna, Jacuzzi, and pampering relaxation area – or get active in the fitness room, which is fully outfitted with the very latest workout technology. It was a pleasure to read that your recent stay in the Isrotel Royal Beach Eilat Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future. Best Regards Dorin

2/10 Horrible

Voyageur vérifié

Séjour de 2 nuits en février 2020
Réponse de Dorinm le 1 mars 2020
Dear Guest, Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Beach Eilat Hotel and thank you for your review. By the shores of the Red Sea and the majestic Edom Mountains stands the magnificent Royal Beach Eilat – Isrotel's flagship hotel in this sun-soaked southern resort, and part of the acclaimed Isrotel Exclusive Collection. Every guest who stays here is sure to enjoy an utterly luxurious, enriching, and memorable hospitality experience. Within the hotel, you will find the prestigious Carmel Forest Spa, where the finest therapists offer more than 70 body, health, and beauty treatments. After the treatment rooms, you can continue to indulge yourself in the Turkish bath, sauna, Jacuzzi, and pampering relaxation area – or get active in the fitness room, which is fully outfitted with the very latest workout technology. I was sorry to read that your last vacation at our hotel did not match your expectations. We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable. Best Regards Dorin

2/10 Horrible

Voyageur vérifié

Les points forts : Propreté
Les points faibles : Personnel et service
20 minutes d’attente pour avoir une table au petit dejeuner , prestation differente du jour au lendemain. Restaurant de la piscine fermé , pour les enfants c’est pas pratique.
Séjour de 2 nuits en février 2020
Réponse de Dorinm le 26 févr. 2020
Dear Guest, The Isrotel Hotel chain is prepared every year, ahead of time, for the many guests who wish to relax in our hotels, and as a result, the skilled staff of the Isrotel Hotel chain is trained for special dates. Unfortunately, and despite our efforts, when most guests arrive at one specific hour, a slight load is created at the entrance to the complex and / or at the various stations. The hotel staff is doing everything it can to ensure that such delays do not last long and indeed after a few moments the above is taken care of and the activity returns to normal. We will be happy to see you again in the near future Best Regards Dorin

8/10 Bien

Irene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ensemble parfait
Hôtel très agréable par sa localisation et sa plage. Personnel accueillant un seul bémol le choix de la table du petit déjeuner: attente à prévoir pour une table sans courant d’air ou Clim...
Vue somptueuse
Séjour de 6 nuits en décembre 2019
Réponse de Dorinm le 8 janv. 2020
Dear Irene , It was a pleasure reading your warm words about your recent stay in the Isrotel Royal Beach Eilat Hotel. your comments have been taken on board for further attention by our GM and management. It is feedback like this that we learn from and use to improve. We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable. Best Regards Dorin

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La propreté l’acceuil Le personnel là direction la nourriture Tout est excellent rien à dire un très bel hôtel surtout les responsables et le General manager Mr HAIM cohen -Accad qui se dirige vers les clients pour les accueillir comme il le faut
Séjour de 4 nuits en novembre 2019
Réponse de revital le 22 nov. 2019
thank you, it is our pleasure to host you at our resort warm regrds revital cotter reception manager

10/10 Excellent

Berdaa, Paris

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tres propre et prestations de grande qualité Personnel tres a l ecoute et tres serviable
Séjour de 3 nuits en novembre 2019
Réponse de Dorinm le 11 nov. 2019
Dear Berdaa, It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Royal Beach Eilat Hotel and that the service lived up to your expectations. We shall be happy to see you again amongst our satisfied guests on your future stays with us. Best Regards Dorin

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en octobre 2019
Réponse de Dorinm le 3 nov. 2019
Dear Guest, By the shores of the Red Sea and the majestic Edom Mountains stands the magnificent Royal Beach Eilat – Isrotel's flagship hotel in this sun-soaked southern resort, and part of the acclaimed Isrotel Exclusive Collection. Every guest who stays here is sure to enjoy an utterly luxurious, enriching, and memorable hospitality experience. Within the hotel, you will find the prestigious Carmel Forest Spa, where the finest therapists offer more than 70 body, health, and beauty treatments. After the treatment rooms, you can continue to indulge yourself in the Turkish bath, sauna, Jacuzzi, and pampering relaxation area – or get active in the fitness room, which is fully outfitted with the very latest workout technology. For the culinary portion of your hotel experience, the Vista restaurant, Ranch House steakhouse, and gourmet Italian La Cuccina restaurant will tantalize your taste buds with sensational flavors from delicious Mediterranean and international cuisines. Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Beach Eilat Hotel and thank you for your wonderful review. We will be happy to see you again in the near future Best Regards Dorin

8/10 Bien

Norbert

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vacances réussies
Nous avons l habitude de résider au royal Beach Eilat. C est un sans fautes dommage hormis les promotions hotel .com cela reste cher mais ca vait la peine
Séjour de 5 nuits en octobre 2019
Réponse de Dorinm le 24 oct. 2019
Dear Norbert , Thank you for taking the trouble of writing to us and for being a regular and frequent guest of the Isrotel Royal Beach Eilat hotel. By the shores of the Red Sea and the majestic Edom Mountains stands the magnificent Royal Beach Eilat – Isrotel's flagship hotel in this sun-soaked southern resort, and part of the acclaimed Isrotel Exclusive Collection. Every guest who stays here is sure to enjoy an utterly luxurious, enriching, and memorable hospitality experience. Within the hotel, you will find the prestigious Carmel Forest Spa, where the finest therapists offer more than 70 body, health, and beauty treatments. After the treatment rooms, you can continue to indulge yourself in the Turkish bath, sauna, Jacuzzi, and pampering relaxation area – or get active in the fitness room, which is fully outfitted with the very latest workout technology. We shall continue do our utmost to make your future vacations enjoyable. Best Regards Dorin

10/10 Excellent

Amandine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 20 nuits en août 2019
Réponse de Dorinm le 27 août 2019
Dear Amandine, Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Beach Eilat Hotel and thank you for your wonderful review. By the shores of the Red Sea and the majestic Edom Mountains stands the magnificent Royal Beach Eilat – Isrotel's flagship hotel in this sun-soaked southern resort, and part of the acclaimed Isrotel Exclusive Collection. Every guest who stays here is sure to enjoy an utterly luxurious, enriching, and memorable hospitality experience. Within the hotel, you will find the prestigious Carmel Forest Spa, where the finest therapists offer more than 70 body, health, and beauty treatments. After the treatment rooms, you can continue to indulge yourself in the Turkish bath, sauna, Jacuzzi, and pampering relaxation area – or get active in the fitness room, which is fully outfitted with the very latest workout technology. For the culinary portion of your hotel experience, the Vista restaurant, Ranch House steakhouse, and gourmet Italian La Cuccina restaurant will tantalize your taste buds with sensational flavors from delicious Mediterranean and international cuisines. When evening falls, stroll along the bustling Royal Beach Promenade and spend some quality time in the Three Monkeys Pub, which has become an iconic landmark synonymous with Eilat's vibrant nightlife. The pub hosts live performances by top local and international bands nightly, and serves light meals alongside a varied menu of beers and alcoholic beverages. Simply soak in the atmosphere, and enjoy! We will be happy to see you again in the near future Best Regards

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tres bon m hotel et personnelle. Établissement très propre
Séjour de 7 nuits en août 2019
Réponse de Dorinm le 20 août 2019
Dear Guest, Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Beach Eilat Hotel and thank you for your wonderful review. By the shores of the Red Sea and the majestic Edom Mountains stands the magnificent Royal Beach Eilat – Isrotel's flagship hotel in this sun-soaked southern resort, and part of the acclaimed Isrotel Exclusive Collection. Every guest who stays here is sure to enjoy an utterly luxurious, enriching, and memorable hospitality experience. Within the hotel, you will find the prestigious Carmel Forest Spa, where the finest therapists offer more than 70 body, health, and beauty treatments. After the treatment rooms, you can continue to indulge yourself in the Turkish bath, sauna, Jacuzzi, and pampering relaxation area – or get active in the fitness room, which is fully outfitted with the very latest workout technology. We will be happy to see you again in the future Best Regards

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Meilleur hôtel de eilat bien placé, à l’écoute,luxueux
Séjour de 7 nuits en août 2019
Réponse de Dorinm le 15 août 2019
Dear Guest, Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Beach Eilat Hotel and thank you for your wonderful review. Part of the Isrotel Exclusive Collection; rated 5+ stars by the Israeli Ministry of Tourism Isrotel Royal Beach Eilat Private hotel beach and bustling promenade present a world of shopping, dining and entertainment options, including the celebrated Three Monkeys Pub. We will be happy to see you again in the near future Best Regards

10/10 Excellent

Jeremy

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en janvier 2019
Réponse de royal beach eilt le 26 mai 2019
thank you

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Parking pas acceuillant et petit dej vip moins copieux que le normal
Séjour de 3 nuits en mai 2019
Réponse de royal beach eilt le 22 mai 2019
Thanks for the feedback

10/10 Excellent

Gaël

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mai 2019
Réponse de royal beach eilt le 20 mai 2019
thank you

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Hotel merveilleux En revanche cette fois ci les lits ne sont pas faits tel que l’attend d’un 5*
Séjour de 6 nuits en février 2019
Réponse de royal beach eilt le 25 févr. 2019
thank you for your feedback

8/10 Bien

René

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Personnel et service
Séjour de 3 nuits en décembre 2018
Réponse de royal beach eilat le 21 janv. 2019
thank you

10/10 Excellent

zacko, paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Incroyable
Au petit soin tout le long du séjour . Super hotel
Séjour de 3 nuits en septembre 2018
Réponse de royal beach eilt le 26 sept. 2018
thank you

10/10 Excellent

FRANCK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Eilat est magnifique
Bel hôtel en bord de mer mais qui devrait être rénové pour être au top
Séjour de 1 nuit en décembre 2017
Réponse de * le 24 janv. 2018
thank you

10/10 Excellent

Andre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Repos intense dans un hôtel merveilleux
Tout était parfait
Séjour de 1 nuit en décembre 2017
Réponse de * le 24 janv. 2018
thank you

10/10 Excellent

Claude

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Depay sèment et détente totale .
Sejour paradisiaque. Bel hotel, repas variés et succulents , soleil permanent pour ce mois de décembre.. À recommander.
Séjour de 8 nuits en décembre 2017
Réponse de * le 24 janv. 2018
thank you

10/10 Excellent

Michel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sports nautiques plages et commerces à proximité

8/10 Bien

gerard, paris

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
il est préférable de prendre un chambre lion des ascenseurs. avec vue mer. et service VIP afin d'éviter les files d'attente.

10/10 Excellent

rudy, Tel aviv

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le top
Qd je vais a Eilat, je vais tjs ds cet hotel! C est le top.

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Personnel et service
Attention!!!!
Hôtel a éviter lors de mariages !!!!! La clientèle s est nettement degradee au fil des années!!! Hotel agréable mais clientèle desagreable!!!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Personnel et service

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tout étais parfait
Le service étais exeptionnelle , la chambre vu sur mer aussi , le petit déjeune , la proximité de l hôtel ausiq

10/10 Excellent

Stéphane, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
tres bon et beau
Hôtel très beau, belle situation Nourriture très bonne

6/10 Satisfaisant

Yael, Tel Aviv - Israel

Les points forts : Confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Ce n'est pas la premiere fois que je vais au royal beach, mais je pense sincerement que c'etait la derniere. le service a ete pittoyable et la quasi-totalite des employes, effrontes, indifferents et inneficaces! dommage. la nourriture reste delicieuse, la piscine tres sympa. trop cher pour un service mediocre, pas professionnel et trop souvent insolent.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Stanley

Séjour de 1 nuit en février 2024
Réponse de Dorinm le 6 mars 2024
Dear Stanley,Thank you for taking the time to share your experience during your recent stay at Royal Beach Eilat Hotel and thank you for your wonderful review.We were happy to read that you enjoyed our hotel.We will be happy to welcome you again during your next stay in Eilat.Best RegardsDorin

10/10 Excellent

Miriam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel and wonderfull service even during the war
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Andrew

Voyage en famille
Les points forts : Propreté
Mediocre hotel. Over priced. Over rated. Old and run down. Very Crowded and claustrophobic in the lobby, lounge areas and dining rooms.
Séjour de 2 nuits en octobre 2023

6/10 Satisfaisant

Renato Jose De

Voyage en famille
The staff has no experience how to treat a guest with respect. upon our arrive our room wasn’t clean and then on the next day I asked the housekeeper that was cleaning our room to take a better care on the cleaning and I give him a tip. definitely this hotel is not a four star maybe 3 star they only started treating us good once we started complaining definitely this is not professional. I wish that everyone that chose this hotel know what to expect!!!
Séjour de 3 nuits en septembre 2023
Réponse de Dorinm le 10 sept. 2023
Dear Renato De Jose,The Isrotel hotel chain places guests inquiries and matters in primary importance, learns from them and draws conclusions. I would like to stress how sorry I was to read about your remarks and feelings, as described in your words, regarding your recent stay at the hotel.We are devoted to ensuring the well-being of our guests and our main value is to provide them with an enjoyable and unforgettable vacation with courteous and professional service.All of your comments have been taken to our attention and brought to the attention of the parties concerned.We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.Best RegardsDorin

10/10 Excellent

Liran

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Dorinm le 23 août 2023
Dear Liran,Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Beach Tel Aviv Hotel and thank you for your wonderful review.We were happy to see that you enjoyed our hotel.We will be happy to see you again in the futureBest RegardsDorin

2/10 Horrible

Nick

Séjour de 2 nuits en juillet 2023
Réponse de Dorinm le 15 août 2023
Dear Nick,Thank you for taking the time to share your experiences following your recent stay with us.We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.Best RegardsDorin