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Avis sur Edmonton Inn and Conference Centre

3 out of 5
Edmonton Inn and Conference Centre
11834 Kingsway NW, Edmonton, AB

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 223 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 351 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 224 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 131 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 73 avis sur 1002." "

7,4/10

Propreté

8,0/10

Personnel et service

7,0/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

8/10 Bien

CHRISTIAN

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Endroit tranquille avec personnel accueillant mais les chambres auraient besoin de rafraîchissement.
Séjour de 1 nuit en juillet 2023
Réponse de Tina Tobin le 28 juil. 2023
Thank you for taking the time to review your stay. We are pleased you enjoyed the service and appreciate your comments regarding the facilityWishing you all the bestTina TobinGeneral Manager

10/10 Excellent

Juan

Séjour de 2 nuits en octobre 2022
Réponse de Tina Tobin le 11 oct. 2022
Thank you for the quick 10/10 review. We appreciate the feedback and look forward to seeing you again soon.Warm regardsTina TobinGeneral Manager

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bien placé personnel accueillant
Séjour de 1 nuit en juin 2021
Réponse de Tina Tobin le 9 juin 2021
Thank you for taking the time to review your stay with us. We appreciate your kind words about or staff. We look forward to seeing you again soon. Wishing you all the best Tina Tobin General Manager

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Séjour de 1 nuit en septembre 2020
Réponse de Tina Tobin le 24 sept. 2020
Thank you for taking the time to review your stay. We would certainly love to hear how we can improve upon that score. We do hope to see you again soon. Wishing you all the very best Tina Tobin General Manager

8/10 Bien

Veskudeparis, Paris

Les points forts : Propreté, personnel et service, équipements
En peut loin de centre. Pas loin de la gare "VIA rail."
Séjour de 3 nuits en septembre 2019
Réponse de Tina Tobin le 2 oct. 2019
Veskudeparis. Thank you for taking the time to review your stay with us. We are glad you stayed with us during your train trip. We look forward to seeing you again soon. Warm regards Tina Tobin General Manager

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Cette hôtel est du pour un bon face lift. Mais le service à la clientèle est très bien
Séjour de 1 nuit en décembre 2018
Réponse de Tina Tobin le 9 déc. 2018
Thank you for taking the time to review the hotel. We appreciate your comments. I am pleased you had great service. We do hope to see you again on a future visit to our area. Warm regards Tina Tobin General Manager

10/10 Excellent

Jean-Marc, Montreal

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
L'Edmonton Inn est situe au nord ouest du centre-ville sur le boulevard Kingsway. A distance de marche de la gare Via Rail et du terminus Greyhound. Pres du musee de l'aviation. Tres grand stationnement. L'autobus 12 vous apporte au centre-ville rapidement ou vous pouvez marcher jusqu'au NAIT (Northern Alberta Institute of Technology) et prendre le train leger, tres pratique pour vos deplacements au centre-ville. Rogers Center et Stade du Commonwealth egalement acurte distance en transport en commun. Vrai centre de conference avec multitude de chambres dans plusieurs batiments. Buffet dejeuner a 15$ qui comporte un grand choix d'aliments frais de tres haute qualite jamais vu ailleurs (fruits frais et secs). Chambres grandes mais ne ressemble pas a la photo incluse (plus veille et le bain montre son age). Bon choix pour la localisation mais ma chambre semblait desuete.
Séjour de 2 nuits en octobre 2018
Réponse de Tina Tobin le 29 oct. 2018
Jean Marc, Thank you for the detailed review of the hotel. We appreciate your comments. We are pleased you enjoyed your stay with us. Looking forward to seeing you again soon. Warm regards Tina Tobin General Manager

8/10 Bien

Bernadette Marie Jeanne

Voyage en couple
Les points forts : Propreté et personnel et service
Needs some updates done .
Séjour de 1 nuit en avril 2024
Réponse de Tina Tobin le 25 avr. 2024
Thank you for taking the time to review your stay. We appreciate the feedback and look forward to seeing you again soon! Wishing you all the bestTina Tobin General Manager

10/10 Excellent

Owen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en avril 2024
Réponse de Tina Tobin le 24 avr. 2024
Thank you for taking the time to review your stay. We are pleased you found everything good. We hope to see you again soon.Warm regardsTina Tobin General Manager

8/10 Bien

Jermaine

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Satisfactory
Séjour de 1 nuit en avril 2024
Réponse de Tina Tobin le 23 avr. 2024
Thank you for taking the time to review your stay we appreciate your time and feedback. We do hope to see you again. Wishing you all the bestTina Tobin General Manager

10/10 Excellent

Robin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was very affordable and a nice place to stay
Séjour de 1 nuit en avril 2024
Réponse de Tina Tobin le 22 avr. 2024
Thank you for taking the time to review your stay. We appreciate your kind comments and look forward to seeing you again soon.Wishing you all the bestTina TobinGeneral Manager

4/10 Médiocre

Brendan

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
While I was the only one checking in, the two staff at the front reception were sitting talking to each other discussing what time they expected to get off, stapling other paperwork, and didn’t seem focussed on checking me in. It took 25 minutes to get my room card. The hotel was older. The elevator button was coming off the wall, the bathroom had some weird mildew smell and the walls were paper thin, which didn’t bode well when the neighbouring unit got home from the bar at 2am. Good price, but I think I’ll pay extra next time not to stay here.
Séjour de 2 nuits en avril 2024
Réponse de Tina Tobin le 22 avr. 2024
Thank you for taking the time to review your stay. We appreciate your feedback and will review your concerns with our team. We apologize for the inconveniences you encounteredWishing you all the bestTina Tobin General Manager

8/10 Bien

Roxanne

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel rooms. Maybe a little up grade on the beds. Lol a bit hard to sleep on. Other then that all good 👍
Séjour de 2 nuits en avril 2024
Réponse de Tina Tobin le 22 avr. 2024
Thank you for taking the time to review your stay. We appreciate your time and appreciate the feedback. We look forward to seeing you again soon.Wishing you all the bestTina Tobin General Manager

8/10 Bien

Warren

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Tina Tobin le 22 avr. 2024
Thank you for taking the time to review your stay. We are pleased you enjoyed. Looking forward to seeing you again soon.Warm regardsTina TobinGeneral Manager

4/10 Médiocre

Joanie

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was unkempt, no fan in the bathroom, elevators were sketchy. Tripped getting into one as it didn’t meet level to the floor.
Séjour de 2 nuits en avril 2024
Réponse de Tina Tobin le 15 avr. 2024
Thank you for taking the time to review your stay. We appreciate you bringing the issues you had with the elevators to our attention. We have contacted our contractor. Wishing you all the bestTina TobinGeneral Manager

8/10 Bien

terry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
conveniet because we did collectors show in the building
Séjour de 2 nuits en avril 2024
Réponse de L.N. Guest Service Agent le 15 avr. 2024
Thank you for your review!Hope to see you again! :)

10/10 Excellent

Gerard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good location. Close to Downtown.
Séjour de 2 nuits en avril 2024
Réponse de Tina Tobin le 12 avr. 2024
Thank you for taking the time to review your stay with us. We appreciate your time and the 5 stars! We look forward to seeing you again soon.Warm regardsTina Tobin General Manager

8/10 Bien

OVIDIU

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Tina Tobin le 12 avr. 2024
Thank you for taking the time to review your stay with us. We are pleased you enjoyed. We hope to see you again soon!!Wishing you all the bestTina Tobin General Manager

6/10 Satisfaisant

Sara

Les points forts : Personnel et service
Needs renovated!
Séjour de 1 nuit en avril 2024
Réponse de Tina Tobin le 8 avr. 2024
Thank you for reviewing your stay, we appreciate the feedback. We do hope your stay was satisfactory. We are sorry for any inconvenience. Wishing you all the bestTina TobinGeneral Manager

10/10 Excellent

Alisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Tina Tobin le 8 avr. 2024
Thank you for the quick 5 star review. We look forward to seeing you again soon.Warm regardsTina TobinGeneral Manager

6/10 Satisfaisant

Li-Anne

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté
The bathroom was not properly cleaned. There were pee stains on the floor and the inside of the toilet. Called for housekeeping, although she was very nice and she thoroughly cleaned it for us, it took her about 15-20 minutes to get there which means we couldn't use the bathroom for that long.
Séjour de 2 nuits en mars 2024
Réponse de Tina Tobin le 3 avr. 2024
Thank you for taking the time to review your stay. We are very sorry for the inconvenience you encountered. We do hope to see you again on a future visit to our area. Wishing you all the bestTina Tobin General Manager

4/10 Médiocre

malkeet

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The rooms smell horrible. They are very old. Bed makes sounds, no proper lights in the room except for lamps. I called to change my room, put on hold for 20 minutes then asked to give a call back. Waiting for the call now.
Séjour de 1 nuit en mars 2024
Réponse de Tina Tobin le 2 avr. 2024
Thank you for taking the time to let us know of your issues with your stay. We apologize for the inconveniences Wishing all the very bestTina Tobin General Manager

4/10 Médiocre

Colin

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
floor and room reaked of cigarettes. Cigarette burn marks all over floors. Bathroom door would not close.
Séjour de 1 nuit en mars 2024
Réponse de Tina Tobin le 25 mars 2024
Thank you for taking the time to review your stay with us. We are very sorry for any inconveniences you encountered. We appreciate your comments as we work to improve our servicesWarm regardsTina TobinGeneral Manager

2/10 Horrible

Mickael

Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
It was 30 degrees in the room with the heat turned off and the window open.
Séjour de 1 nuit en mars 2024
Réponse de Tina Tobin le 20 mars 2024
Thank you for taking the time to review your stay. We are sorry for the inconvenience you encountered with the heat. We are working to correct the issue.Wishing you the bestTina Tobin General Manager

2/10 Horrible

Eric

Voyage en famille, Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was dirty and the staff did not seem to want to help when you requested it to be clean.
Séjour de 4 nuits en mars 2024
Réponse de Tina Tobin le 18 mars 2024
Thank you for taking the time to review your stay with us. We are reviewing your comments with our team and apologize for any inconveniences you encountered. We appreciate your time. Wishing you all the bestTina Tobin General Manager

10/10 Excellent

Joseph J

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I liked how clean and open it was. Lots of space to move around and friendly staff. Great stay, I will be back, Joseph.
Séjour de 1 nuit en mars 2024
Réponse de Tina Tobin le 18 mars 2024
Thank you for taking the time to review your stay with us. We are pleased you enjoyed and look forward to seeing you again soon.Warm regardsTina Tobin General Manager

4/10 Médiocre

Anita

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The pictures definitely differ from the room I got. I was put in an old, run down room with one double bed. The decor was outdated like something from the 80’s and the room smelled of cigarette smoke.
Séjour de 2 nuits en mars 2024
Réponse de Tina Tobin le 18 mars 2024
Thank you for taking the time to review your stay. We apologize for any inconveniences. We appreciate your feedback as we work to improve our services. Wishing you all the bestTina TobinGeneral Manager

4/10 Médiocre

Daniel

Voyage en couple
Really outdated and smelly rooms. Lots of “shady” characters both inside and outside of the hotel.
Séjour de 1 nuit en mars 2024
Réponse de Tina Tobin le 18 mars 2024
Thank you for taking the time to review your stay. We are sorry to see you didnt enjoy your stay. We apologize for any inconveniences you encountered.Wishing you all the bestTina TobinGeneral Manager

4/10 Médiocre

James

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
It just so dated. And feels bla.
Séjour de 1 nuit en mars 2024
Réponse de Tina Tobin le 18 mars 2024
Thank you for taking the time to review your stay. We appreciate the feedback. Wishing you all the bestTina Tobin General Manager

8/10 Bien

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Felt very comfortable as soon as you walk in
Séjour de 1 nuit en mars 2024
Réponse de Tina Tobin le 15 mars 2024
Thank you for taking the time to review your stay with us. We are pleased you enjoyed your stay. We look forward to seeing you again soon.Warm regardsTina Tobin General Manager

8/10 Bien

Brandon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Tina Tobin le 14 mars 2024
Thank you for taking the time to review your stay. We appreciate your time and look forward to seeing you again soon.Wishing you all the bestTina Tobin General Manager

4/10 Médiocre

Jesse

Séjour de 1 nuit en mars 2024
Réponse de Tina Tobin le 2 avr. 2024
Thank you for taking the time to review your stay. We are sorry to see you didnt have a good stay. We would love to hear more so we can improve.Warm regardsTina Tobin General Manager

8/10 Bien

Lorri

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet, clean and pleasant stay
Séjour de 2 nuits en mars 2024
Réponse de Tina Tobin le 11 mars 2024
Thank you for taking the time to review your stay. We appreciate the feedback and look forward to seeing you again soon.Warm regardsTina Tobin General Manager

8/10 Bien

Jane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location close to Canadian Tire, quiet soundproof room for sleeping. Small window slides open for ventilation.
Séjour de 1 nuit en mars 2024
Réponse de Tina Tobin le 11 mars 2024
Thank you for taking the time to review your stay with us. We appreciate the nice feedback and look forward to seeing you again soon.Wishing you all the bestTina Tobin General Manager

8/10 Bien

Bonnie

Séjour de 1 nuit en mars 2024
Réponse de Tina Tobin le 25 mars 2024
Thank you for taking the time to review your stay with us. We appreciate your time and look forward to seeing you again soon.Warm regardsTina Tobin General Manager

6/10 Satisfaisant

Amber

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Staff was friendly. Bed was comfortable. But very dated and banged up. Decent place for the price. Graze Restaurant breakfast was delicious and a great price.
Séjour de 1 nuit en mars 2024
Réponse de Tina Tobin le 6 mars 2024
Than you for taking the time to review your stay. We appreciate the feedback. We are pleased you enjoyed Graze! We look forward to seeing you again on a future visit to our area.Warm regardsTina Tobin General Manager

6/10 Satisfaisant

Chase

Les points forts : Propreté et personnel et service
The beds are uncomfortable as hell
Séjour de 1 nuit en février 2024
Réponse de Tina Tobin le 1 mars 2024
Thank you for taking the time to review your stay. We appreciate the feedback and apologize for any inconveniences you encountered. Wishing you all the very bestTina Tobin General Manager

2/10 Horrible

Curtis

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Sketchy and run down. Smelled of sewage and cigarettes
Séjour de 1 nuit en février 2024
Réponse de Tina Tobin le 1 mars 2024
Thank you for taking the time to review your stay. We are sorry to see you did not have a good stay. We appreciate your comments as we continue to improve. Wishing you all the best Tina TobinGeneral Manager

2/10 Horrible

Dara

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
So many issues with this stay! The TV did not work that night. In the morning I went to have a shower and there was not any hot water. After having a cold shower, I called down to let them know that there was no hot water. When I went to check out and asked for a refund due to the issues, staff were rude. The woman told me I should have called down and stated there wasn’t any hot water, to which I replied I had. She then informed me I should have waited for the hot water to work? I explained not everyone gets up an hour early in preparation of there being no hot water. When I tried to call the manager after he was on shift, I only got his answering machine to which I left a message. He never called me back. This was certainly not worth the money and there are many better places to stay in the city.
Séjour de 1 nuit en février 2024
Réponse de Tina Tobin le 28 févr. 2024
Thank you for taking the time to review your stay. We are very sorry for the inconveniences you encountered with your room. We are taking steps to ensure this does not happen in the future. Our Guest Services Manager, Brandon will be in contact to assist you. Once again we apologize for the issues. We do hope you will give us another try so we can show you a much more enjoyable stay. Wishing you all the bestTina Tobin General Manager

8/10 Bien

Michael

Les points forts : Propreté et personnel et service
All of the staff were exceptional ! Renee in maintenance was very helpful and professional. The front-end Staff were Amazing ! Had a Great 4 Day stay !Staff l
Séjour de 4 nuits en février 2024
Réponse de Tina Tobin le 27 févr. 2024
Thank you for taking the time to review your stay. We appreciate you kind words. We look forward to seeing you again soon. Wishing you all the bestTina Tobin General Manager

8/10 Bien

Randy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Tina Tobin le 27 févr. 2024
Thank you for taking the time to review your stay with us. We appreciate your time and look forward to seeing you again soon.Warm regardsTina Tobin General Manager

8/10 Bien

Chase

Les points forts : Personnel et service
Staff were so nice and caring.
Séjour de 2 nuits en février 2024
Réponse de Tina Tobin le 26 févr. 2024
Thank you for taking the time to review your stay. We are pleased you have great service. We look forward to seeing you again soon.Warm regardsTina TobinGeneral Manager

10/10 Excellent

Ronald

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It met and exceeded our expectations and we would recommend staying there to our friends and would stay there again should we require accommodation in the area.
Séjour de 1 nuit en janvier 2024
Réponse de Tina Tobin le 22 févr. 2024
Thank you for taking the time to review your stay. We appreciate your kind words. We hope to see you again soon.Wishing you all the bestTina Tobin General Manager

8/10 Bien

Sherman

Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Stayed twice in a 1 week stay in Edmonton/Red Deer. The hotel is dated but the rooms are large and clean. Very close to Norwood Seniors hospice. Needs better meal options but the free parking is nice too. Good stay in general.
Séjour de 2 nuits en février 2024
Réponse de Tina Tobin le 21 févr. 2024
Thank you for taking the time to review your stay. We appreciate all your feedback. We do hope to see you again soon. Wishing you all the bestTina Tobin General Manager

8/10 Bien

Bitaka

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Tina Tobin le 21 févr. 2024
Thank you for taking the time to review your stay. We appreciate your time and look forward to seeing you again soon.Warm regardsTina Tobin General Manager

6/10 Satisfaisant

Crystal, Lloydminster

Les points forts : Propreté et personnel et service
Rooms are clean but are very outdated. Toilet roll falling off, big burns and stains in the rug, loose carpet
Séjour de 1 nuit en février 2024
Réponse de Tina Tobin le 20 févr. 2024
Thank you for taking the tome to review your stay. We appreciate your feedback. We do hope to see you again on a future visit to our areaWarm regardsTina TobinGeneral Manager

6/10 Satisfaisant

Sherman

Voyage d’affaires
Les points forts : Propreté et personnel et service
Dated hotel that seems to host a lot of conferences and visitors of the hospital. Staff were very friendly and helpful. Room was large with large heavy furniture that was really comfortable and felt very spacious.
Séjour de 3 nuits en février 2024
Réponse de Tina Tobin le 20 févr. 2024
Thank you for taking the time to review your stay with us. We appreciate your kind comments about our staff. We do hope to see you again soon.Warm regardsTina Tobin General Manager

10/10 Excellent

Reacko

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front desk gentleman was polite and helpful, the room was well kept and everything works in order.
Séjour de 1 nuit en février 2024
Réponse de Tina Tobin le 16 févr. 2024
Thank you for taking the time to review your stay. We appreciate your kind words and look forward to seeing you again soon.Wishing you all the bestTina Tobin General Manager

10/10 Excellent

Ronald

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It suited our purpose for being in Edmonton, the staff were helpful and we enjoyed our stay.
Séjour de 2 nuits en janvier 2024
Réponse de Tina Tobin le 14 févr. 2024
Thank you for taking the time to review your stay. We are pleased you enjoyed and had great service. We look forward to seeing you again soon.Wishing you all the bestTina TobinGeneral Manager

8/10 Bien

Leora

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
proximity to RAH
Séjour de 2 nuits en février 2024
Réponse de Tina Tobin le 12 févr. 2024
Thank you for the quick 4 star review. We appreciate your time and look forward to seeing you again soon.Warm regardsTina Tobin General Manager