Dear Guest, Thank you again for your feedback and we hope to serve you again whenever your travels bring you back to Edison. Sincerely, General Manager Red Roof Inn, Edison, NJ

Dear Guest, You indicated in your response that you were unsatisfied with our service. Please accept our sincere apologies for the inconvenience you may have experienced. Please take a note that we have base board heating system in all the rooms and the control/ Thermostat is on the bathroom wall right under the Smoke detector alarm in all the rooms. If you would have call the front desk agent, they would have helped you at the same moment. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance, please don’t hesitate to contact me. Red Roof Inn, Edison, NJ General Manager

Dear Guest, You indicated in your response that you were unsatisfied with our service. Please accept our sincere apologies for the inconvenience you may have experienced. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance, please don’t hesitate to contact me. Red Roof Inn, Edison, NJ General Manager

Dear Sir/Madam, We appreciate your comments regarding your recent stay at the Edison Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services Sincerely, Neil Naik (GM) Red Roof Inn

Hello Oscar, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN EDISON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Estimado Oscar,Gracias por contarnos sobre su reciente visita a RED ROOF INN EDISON. Es gratificante saber que nuestro amable personal le complació. Tenga en cuenta que los comentarios de nuestros huéspedes siempre son bienvenidos en Red Roof mientras nos esforzamos por mejorar continuamente la calidad de nuestros servicios.Gracias nuevamente por compartir su experiencia y esperamos verlo en sus futuros viajes.Atentamente,LintonRed Roof ManagementRediResponse Specialist

Hola Oscar,Gracias por tomarse el tiempo para completar nuestra encuesta para huéspedes. Agradecemos sus comentarios sobre su reciente estadía en el Red Roof Inn Edison. Es fantástico ver que disfrutó de su estadía, lo que resultó en una puntuación de 5/5. A Red Roof siempre le gusta escuchar las experiencias positivas que tienen nuestros huéspedes en nuestros hoteles.Gracias de nuevo por compartir tu experiencia. Esperamos verle en sus futuros viajes.Atentamente,recordoGestión del techo rojoEspecialista en redirección

Hello Corey, Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Edison. We sincerely appreciate your comments and are happy to hear you had a great encounter with us, prompting your 4/5 score. At Red Roof, we hope to continue to provide great experiences for you.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Rodney, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN EDISON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Thank you, Rodney, for the feedback about your stay at the Red Roof Inn Edison. We're delighted that you enjoyed your stay with us, prompting your 5/5 score. At Red Roof, we aim to deliver a positive experience for all out guests and we’re happy you were satisfied with your stay.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Rodney,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN EDISON. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had an amazing experience while with us. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay.We hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Rodney, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN EDISON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hi Sijie,I want to thank you for taking the time to post a review of your stay at the RED ROOF INN EDISON. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. Our apologies for any inconvenience.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Thank you Prudence, for describing to us your stay at the Red Roof Inn Edison. Please accept our apologies for any inconvenience during your visit, I so hope your stay wasn't too hindering for a goodnight's sleep. Here at RedRoof we really do try to prevent similar issues like those, I've shared your comments with our management team. I don't know when, but on another one of your travel dates to this area, please feel free to stop by so we can earn your, 5/5 satisfaction score mark!Sincerely,RedRoof Management

Hi Pedro,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Edison. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,RedRoof Management

Hello Raywatie,Thank you for choosing to stay at our Red Roof Inn Edison. I appreciate your 3/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management

Dear Guillermo,We are sorry to hear your recent stay at the RED ROOF INN EDISON was poor and did not meet your expectations. It's sad to see your poor scoring was due to the distasteful experiences you mentioned. I will certainly bring these to the property’s attention in an effort to address your concerns and make changes to improve guests' experiences. Feedback from our guest is always welcome as we strive to improve here at Red Roof.Thank you for sharing your concerns and all the best in your future travels.Sincerely,Red Roof Management

Hello Yugesh, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Edison and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

We appreciate your feedback on your recent stay at the RED ROOF INN EDISON. We regret that we did not meet your expectations and apologize for any inconvenience you faced. As a gesture of goodwill, we would like to offer you a superior room at the same rate as the deluxe one for the next visit.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

Thank you, Richard, for writing to us about your recent stay at the Red Roof Inn Edison. We're truly disappointed to learn that you encountered this distasteful situation during your recent visit. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring this matter to the property's attention for further review. Sincerely,ChevaneseRed Roof Management RediResponse Specialist

It is heartwarming to see such a wonderful rating, John. We truly appreciate you taking the time to rate your experience at the Red Roof Inn Edison. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We hope you will come back to see us again on your next trip to the area!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Swati,Thank you for taking the time to tell us about your experience at the RED ROOF INN EDISON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for what you described as not being please with the general accommodation.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

The staff and I read your review, and would like to thank you for writing such heart felt things about your experience with us here at Red Roof Inn Edison. I am delighted to hear you enjoyed your stay, you found our room clean, price good and our staff efficient. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,Devorine Red Roof Management RediResponse Specialist

Dear Henry,I appreciate you sharing your feedback following your stay at the Red Roof Inn Edison. The situation, you described regarding the pests is disheartening, and I sincerely apologize for your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Dear Chris,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN EDISON. It's great to hear that you found your stay to be good, our hotel to be clean, and staff to be nice. However, I am sorry the upkeep of our hotel was not being to your liking. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.Thank you for your review and Red Roof hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Claudia. The staff and I at the Red Roof Inn Edison appreciate your 3/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Keith. The staff and I at the Red Roof Inn Edison were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Tim. The staff and I at the Red Roof Inn Edison appreciate your 5/5 score following your stay. I am happy that our exceptional staff and easy to locate hotel pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Monika. The staff at the Red Roof Inn Edison and I were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello Robert, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN EDISON and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear SAMANTHA,Thank you for taking the time to tell us about your experience at the RED ROOF INN EDISON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the inconvenience during your recent stayI can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Daniel TabaresManager on DutyRed Roof Inn - Red Roof Inn Edison

Thank you for taking a moment to rate your experience, Lynette. The staff at the Red Roof Inn Edison and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Hello Sean,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN EDISON. We do appreciate your 3/5 rating following your stay. It's great to hear that you were pleased with our clean and comfortable rooms, however, no laptop outlets and poor Wi Fi hindered your stay. Please know that we do value your business and will take your concerns into consideration.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRediresponse Specialist

Hello Ann,Thank you for taking the time to tell us about your experience at the Red Roof Inn Edison. It's good to read that our location was convenient to your travels. You indicated that air conditioning unit and the bed was not to your liking. This was truly disheartening to hear and I am sorry we let you down. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Tianna,RediResponse Specialist

Thank you for taking a moment to leave a review, James. Myself and the staff at the Red Roof Inn Edison appreciate your 3/5 score following your stay. We aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely, Gabrielle RediResponse Specialist

Dear Ashlyn,We are sorry to hear your recent experience at the RED ROOF INN EDISON did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback.Sincerely,DannielleRed Roof Management

Dear Valued Guest,Thank you for taking the time to tell us about your stay at the Red Roof Inn Edison. I am sorry that your experience did not meet your expectations, prompting your 6/10 score. The situation you described regarding the lack of cleanliness, the door lock not working properly and the other concerns you highlighted is truly regrettable. We are very sorry for your experience. I can assure you that I have brought your feedback to management's attention in an effort to ensure your experience is not repeated.Our team is committed to satisfying our guests, so we are very thankful for your feedback. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Hello Kristianne, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN EDISON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

Hello Vidya,It's truly saddening to see that you were unable to check in due to payment issues. We strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention. Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely, Toni-Ann RediResponse Specialist Red Roof Inn - Redroof

Dear Evelyn,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Edison. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the incident that took place with the people occupying room 114 and the other concern you described. Please know that we value your feedback and your comments will be taken into consideration as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Adraine Red Roof Management RediResponse Specialist

Hello Edgardo,Thank you for taking a moment to complete our survey. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Toni-AnnRediResponse SpecialistRed Roof Inn - Redroof

Hello Avril, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Edison and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine Red Roof Management RediResponse Specialist

Dear Sahaja,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN EDISON. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding your stay and our housekeeping staff to be great. Feedback from our guest is always welcome as we strive to continuously improve the quality of our guest services. Please know that we value you as our guest and appreciate your business.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Kamaria RediResponse Specialist

Dear Sherilet, Thank you for taking the time to tell us about your experience at the Red Roof Inn Edison. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for your room which has strong smell of cigarette smoke. Please know that we value your feedback and your comments will be taken into consideration as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Adraine Red Roof Management RediResponse Specialist

Hi Andrew,Thank you for taking the time to write a review of your stay. I'm thrilled that our team at the Red Roof Inn Edison were able to earn your 4/5 score. We were elated to know that our nice front desk staff, along with our good prices and our clean and comfortable rooms were to your liking. However, it was saddening to read about the door situation and the insects reported that hindered your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. In an effort to address your concerns, I have shared your comments with the property.Guest feedback, like yours, aids in our growth, so we would like to extend our thanks for your feedback in the future. It would be our pleasure to provide you with improved stays going forward. Regards, XaoRediResponse Specialist

Thank you for taking a moment to leave a review, Michael. Myself and the staff at the Red Roof Inn Edison appreciate your 10/10 score following your stay. We aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,GabrielleRediResponse Specialist

Dear Melissa,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Edison. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our amazing customer service.We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,RecordoRediresponse Specialist

Hello Jennifer, Thank you for taking a moment to complete our survey. We strive to provide guests with all the comforts of home, so I am disappointed to see your 4/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Toni-Ann RediResponse Specialist

Dear María,Thank you for taking the time to complete our guest survey. It's great to see you enjoyed your stay, resulting in a 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you for choosing RED ROOF INN EDISON. We hope we have the opportunity to see you again in the future. Sincerely,LintonRediresponse Specialist