Avis
8,4
Très bien
8,8/10
Propreté
8,8/10
Personnel et service
8,0/10
Équipements
7,8/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
Voyage en couple
3 mai 2024
Les points forts : Propreté
Séjour de 3 nuits en avril 2024
Réponse de Marketing, The Edinburgh Collection. le 15 mai 2024
Dear Albane,Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
6/10 Satisfaisant
Voyageur vérifié
16 févr. 2024
Les points forts : Propreté
Voyageur vérifié
Séjour de 3 nuits en février 2024
Réponse de Marketing, The Edinburgh Collection. le 22 févr. 2024
Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We do hope to see you again soon.
8/10 Bien
Pellet
12 févr. 2024
Pellet
Séjour de 2 nuits en février 2024
Réponse de Marketing, The Edinburgh Collection. le 22 févr. 2024
Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
8/10 Bien
Francois
8 oct. 2023
Francois
Séjour de 2 nuits en octobre 2023
Réponse de AH-Res le 12 oct. 2023
Thank you for the very positive reveiew on your time with us.
10/10 Excellent
Pierre
27 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pierre
Séjour de 4 nuits en mai 2023
Réponse de AH-Res le 7 juin 2023
Thank you for taking the time to give us feedback on you stay with us.We are glad you found our staff helpful.
8/10 Bien
Nicole
17 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent emplacement .arrêt bus aéroport à 100m
Nicole
Séjour de 3 nuits en décembre 2022
Réponse de Daniel, Marketing, The Edinburgh Collection. le 21 mars 2023
Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
8/10 Bien
JEAN MARC
9 janv. 2023
JEAN MARC
Séjour de 1 nuit en janvier 2023
Réponse de AH-RES le 13 janv. 2023
Thank you for taking the time to offer us feedback on you stay.
8/10 Bien
Voyageur vérifié
Voyage en groupe
6 janv. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Excellent emplacement
Voyageur vérifié
Séjour de 3 nuits en décembre 2022
Réponse de Daniel le 2 févr. 2023
Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
10/10 Excellent
fabien
Voyage en famille
28 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
fabien
Réponse de Daniel le 2 févr. 2023
Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
10/10 Excellent
Lydia
Voyage en famille
5 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lydia
Réponse de Daniel le 2 févr. 2023
Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
10/10 Excellent
Ismael
29 mai 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ismael
Séjour de 2 nuits en mai 2022
Réponse de AH-RES le 13 juin 2022
Thank you for taking the time to offer us such positive feedback on your stay.
8/10 Bien
Caroline
8 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Caroline
Séjour de 1 nuit en mai 2022
Réponse de Ksenija le 10 mai 2022
Thank you for taking the time to give us such a positive feedback on your stay.
10/10 Excellent
Sandrine
21 févr. 2022
Sandrine
Séjour de 3 nuits en février 2022
Réponse de Daniel le 23 févr. 2022
Thank you for taking the time to review your stay with us. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
8/10 Bien
JEAN MARC
21 janv. 2022
JEAN MARC
Séjour de 1 nuit en janvier 2022
Réponse de Kamil le 23 janv. 2022
Jean Marc,
Thank you for staying with us.
6/10 Satisfaisant
Voyageur vérifié
29 août 2021
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
Cinq jours à Édimbourg
Voyageur vérifié
Séjour de 5 nuits en août 2021
Réponse de Daniel le 21 oct. 2021
Thank you for taking the time to review us. We appreciate your feedback and always look to improve our guests’ experiences. We hope to see you again soon.
10/10 Excellent
antoine
12 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
antoine
Séjour de 1 nuit en février 2020
Réponse de Daniel le 17 févr. 2020
Thank you for taking the time to review your stay with us. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
8/10 Bien
Voyageur vérifié
7 janv. 2020
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 10 nuits en décembre 2019
Réponse de Daniel le 8 janv. 2020
Thank you for taking the time to review your stay with us. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
8/10 Bien
Margaret
Voyage en famille
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Margaret
Séjour de 5 nuits en mai 2024
10/10 Excellent
Elizabeth, Moreno Valley
Voyage en famille
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 3 nuits en mai 2024
10/10 Excellent
Mandy
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mandy
Séjour de 3 nuits en février 2024
10/10 Excellent
Jami
Voyage en groupe
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jami
Séjour de 5 nuits en mai 2024
Réponse de Marketing, The Edinburgh Collection. le 15 mai 2024
Dear Jami,Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
8/10 Bien
Craig
13 mai 2024
Les points forts : Propreté et personnel et service
Craig
Séjour de 2 nuits en mai 2024
Réponse de AH-Res le 14 mai 2024
Thank you for the feed back on your stay.
8/10 Bien
Margaret
Voyage en famille
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Margaret
Séjour de 2 nuits en mai 2024
Réponse de AH-Res le 14 mai 2024
Thank you for reviewing your time with us, we do have a great location.
10/10 Excellent
Rob
Voyage en groupe
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rob
Séjour de 3 nuits en avril 2024
Réponse de Marketing, The Edinburgh Collection. le 15 mai 2024
Dear Rob,Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
6/10 Satisfaisant
Becky
Voyage en couple
5 mai 2024
Les points forts : Personnel et service
Becky
Séjour de 3 nuits en mai 2024
Réponse de Marketing, The Edinburgh Collection. le 15 mai 2024
Dear Becky,Thank you for taking the time to review us. We appreciate your feedback and always look to improve our guests’ experiences. We understand that the Wi-Fi can be temperamental in certain areas of the hotel. We are currently looking at how we can improve this, during ongoing renovations to the property. We understand that it can be noisy at times as the hotel is located in Edinburgh's prime commercial thoroughfare. We are currently looking into better soundproofing the hotel, as part of the ongoing renovations to the building. We do hope to see you again soon.
6/10 Satisfaisant
Ricky
Voyage en couple
5 mai 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Ricky
Séjour de 4 nuits en avril 2024
Réponse de Marketing, The Edinburgh Collection. le 15 mai 2024
Dear Ricky,Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We understand that the Wi-Fi can be temperamental in certain areas of the hotel. We are currently looking at how we can improve this, during ongoing renovations to the property. We can only apologise for any inconvenience this must have caused you.We are glad to hear that you still a pleasant time with us, despite this issue, and we do hope to welcome you back soon.
10/10 Excellent
Marsha, Woodstock
Voyage en famille
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marsha
Séjour de 3 nuits en avril 2024
Réponse de Marketing, The Edinburgh Collection. le 15 mai 2024
Dear Marsha,Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
10/10 Excellent
rachel
Voyage en groupe
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
rachel
Séjour de 6 nuits en avril 2024
Réponse de Marketing, The Edinburgh Collection. le 15 mai 2024
Dear Rachel,Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
10/10 Excellent
Laurel, Baker City
Voyage en famille, Voyage d’affaires
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laurel
Séjour de 3 nuits en avril 2024
Réponse de Marketing, The Edinburgh Collection. le 15 mai 2024
Dear Laurel,Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
10/10 Excellent
Jonathan, Kuna
Voyage en famille
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jonathan
Séjour de 3 nuits en avril 2024
Réponse de Marketing, The Edinburgh Collection. le 15 mai 2024
Dear Jonathan,Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
8/10 Bien
Sharon
Voyage en famille
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sharon
Séjour de 2 nuits en avril 2024
Réponse de Marketing, The Edinburgh Collection. le 15 mai 2024
Dear Sharon,Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We do appreciate your kind comments about our staff, location and facilities. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
10/10 Excellent
Elsa
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Elsa
Séjour de 2 nuits en mars 2024
Réponse de Marketing, The Edinburgh Collection. le 15 mai 2024
Dear Elsa,Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
4/10 Médiocre
Gordon
25 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Gordon
Séjour de 4 nuits en avril 2024
Réponse de Marketing, The Edinburgh Collection. le 15 mai 2024
Dear Gordon,Thank you for taking the time to review us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We understand that there are some areas of disrepair and damage throughout the property and we are continuously carrying out refurbishments. We are currently in the process of renovating all rooms and public areas of the hotel, and regret to hear that you did not experience one of these updated rooms. We do hope to see you again soon.
10/10 Excellent
Janice
Voyage en famille
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Janice
Séjour de 3 nuits en avril 2024
Réponse de Marketing, The Edinburgh Collection. le 15 mai 2024
Dear Janice,Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
10/10 Excellent
SACHIKO
20 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
SACHIKO
Séjour de 1 nuit en avril 2024
Réponse de Marketing, The Edinburgh Collection. le 15 mai 2024
Dear Saciko,Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
10/10 Excellent
Karen
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karen
Séjour de 2 nuits en avril 2024
Réponse de Marketing, The Edinburgh Collection. le 16 avr. 2024
Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
8/10 Bien
Fraser
Voyage en couple
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fraser
Séjour de 2 nuits en avril 2024
Réponse de Marketing, The Edinburgh Collection. le 16 avr. 2024
Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
6/10 Satisfaisant
Johanna
Voyage en couple
12 avr. 2024
Johanna
Séjour de 2 nuits en avril 2024
Réponse de Marketing, The Edinburgh Collection. le 16 avr. 2024
Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
10/10 Excellent
Christine
Voyage en couple
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christine
Séjour de 6 nuits en avril 2024
Réponse de Marketing, The Edinburgh Collection. le 16 avr. 2024
Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
8/10 Bien
Charise
Voyage en couple
4 avr. 2024
Les points forts : Propreté et personnel et service
Charise
Séjour de 4 nuits en mars 2024
Réponse de Marketing, The Edinburgh Collection. le 16 avr. 2024
Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon - on which occasion you should request a room with a Castle View, for the ultimate Old Waverley experience.
6/10 Satisfaisant
David
Voyage en couple
4 avr. 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en mars 2024
Réponse de Marketing, The Edinburgh Collection. le 16 avr. 2024
Dear David, Thank you for taking the time to review us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We understand that there are some areas of disrepair and damage throughout the property and we are continuously carrying out refurbishments. We are currently in the process of renovating all rooms and public areas of the hotel, which includes replacing all of the carpeting in bedrooms, and regret to hear that you did not experience one of these updated rooms. We can only apologise again for any confusion regarding stored luggage. We are glad that this was quickly rectified for you. We do hope to see you again soon.
10/10 Excellent
Barbara
3 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Barbara
Séjour de 3 nuits en janvier 2024
Réponse de Marketing, The Edinburgh Collection. le 16 avr. 2024
Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
10/10 Excellent
Kayleigh
Voyage en famille
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kayleigh
Séjour de 2 nuits en mars 2024
Réponse de Marketing, The Edinburgh Collection. le 16 avr. 2024
Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
6/10 Satisfaisant
Bo
26 mars 2024
Les points forts : Propreté et personnel et service
Bo
Séjour de 7 nuits en mars 2024
Réponse de Marketing, The Edinburgh Collection. le 16 avr. 2024
Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We do hope to see you again soon.
10/10 Excellent
Maida
Voyage en couple
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maida
Séjour de 3 nuits en mars 2024
Réponse de AH-Res le 15 avr. 2024
Thank you for takeing the time to give us such postive feed back on your time with us,
8/10 Bien
Colleen
Voyage en famille
21 mars 2024
Les points forts : Propreté et personnel et service
Colleen
Séjour de 4 nuits en mars 2024
Réponse de Marketing, The Edinburgh Collection. le 16 avr. 2024
Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
10/10 Excellent
Viraj
Voyage en famille
20 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Viraj
Séjour de 2 nuits en mars 2024
Réponse de Marketing, The Edinburgh Collection. le 16 avr. 2024
Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
8/10 Bien
Ross
18 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ross
Séjour de 1 nuit en mars 2024
Réponse de Marketing, The Edinburgh Collection. le 16 avr. 2024
Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We understand that the stairs leading to the reception are not ideal - especially for elderly guests and those with mobility issues or heavy luggage. As is stated on our website and all of our booking partners’, the Old Waverley Hotel is a listed building, meaning it is of 'special' architectural or historic interest, which enriches Scotland's landscape. Sadly, this means we cannot have a lift from the ground floor, due to the age and characteristics of the building, but we do offer a concierge service. We are glad to hear that you had such a pleasant time with us, despite this issue, and we can’t wait to welcome you back soon.
10/10 Excellent
Alexia
Voyage en famille
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alexia
Séjour de 6 nuits en mars 2024
Réponse de Marketing, The Edinburgh Collection. le 16 avr. 2024
Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.
8/10 Bien
melissa
14 mars 2024
Les points forts : Propreté
melissa
Séjour de 3 nuits en mars 2024
Réponse de Marketing, The Edinburgh Collection. le 16 avr. 2024
Thank you for taking the time to review your stay with us. We always value our guests’ feedback, as we are continually looking to improve the experiences we can provide. We are glad to hear that you had such a pleasant time with us, and we can’t wait to welcome you back soon.