Avis sur Red Roof Inn Edgewood
Red Roof Inn Edgewood
2116 Emmorton Park Road, I-95 & MD #24 Exit 77A, Edgewood, MD
Avis
7,2
Bien
7,4/10
Propreté
7,8/10
Personnel et service
7,4/10
Équipements
7,0/10
Infrastructures et conditions de l’hébergement
7,4/10
Écoresponsabilité
Avis
25 avr. 2022
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2022
Réponse de Jackie le 25 avr. 2022
Merci Mme Carol d'avoir pris le temps de laisser un commentaire sur votre séjour. Bien que nous ne voulions jamais décevoir un client, nous apprécions d'apprendre que nous avons fait une erreur et nous apprenons de nos erreurs. Je peux vous assurer que des oublis comme celui-ci ne sont pas notre norme et je les porterai à l'attention de notre service d'entretien ménager. J'espère que vous envisagerez de nous rendre visite à nouveau et que vous nous donnerez l'occasion de mieux vous servir. Nous apprécions votre entreprise.
8/10 Bien
Voyageur vérifié
Voyage en famille, Voyage avec des animaux de compagnie
29 janv. 2020
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en janvier 2020
Réponse de Jackie le 1 févr. 2020
Merci d'avoir commenté votre séjour chez nous. Nous sommes heureux que vous ayez apprécié votre séjour et nous nous réjouissons de votre prochaine visite.
6/10 Satisfaisant
Micheline
26 juin 2019
Les points forts : Propreté
Micheline
Séjour de 1 nuit en juin 2019
Réponse de Jackie le 26 juin 2019
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
8/10 Bien
Xavier
5 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Xavier
Réponse de Jackie le 5 mai 2018
Thank you for choosing to stay at our Red Roof Inn in Edgewood, Maryland. We are pleased that we were able to meet your needs and hope that you visit again soon.
8/10 Bien
Florian N.
20 juin 2015
Les points forts : Propreté, personnel et service, confort de la chambre
Good stay for a couple of days
Florian N.
8/10 Bien
Élisabeth, Québec
1 juin 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait pour une escale!
Élisabeth
8/10 Bien
Anonyme
16 mars 2014
Les points forts : Propreté et confort de la chambre
Anonyme
10/10 Excellent
David, Silver Spring
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en mai 2024
Réponse de Linton RediResponse Specialist le 14 mai 2024
Dear David,Thank you for telling us about your recent visit at RED ROOF INN EDGEWOOD. I was delighted to read that you were fond of our recent improvements. Please know feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist
10/10 Excellent
David, Silver Spring
Voyage en couple
22 avr. 2024
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en avril 2024
Réponse de LaTunde RediResponse Specialist le 23 avr. 2024
Dear David,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN EDGEWOOD. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we are happy to know that you made us your choice of stay. However, regarding your comment of the outdoor carpet, burnt holes on bedspreads and all the other concerns mentioned. These will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
10/10 Excellent
David, Silver Spring
Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en avril 2024
Réponse de Oshane RediResponse Specialist le 18 avr. 2024
Dear David, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN EDGEWOOD. We sincerely appreciate your comments and are happy to hear you had a great experience with us. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Oshane Red Roof Management RediResponse Specialist
2/10 Horrible
Ryneasha
7 avr. 2024
Ryneasha
Séjour de 1 nuit en avril 2024
Réponse de Oniel Rediresponse Specialist le 8 avr. 2024
Hi Ryneasha,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Edgewood. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. Please accept our apologies for all the inconvenience. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist
8/10 Bien
Roseanne
Voyage d’affaires
24 mars 2024
Roseanne
Séjour de 4 nuits en mars 2024
Réponse de Recordo, Rediresponse Specialist le 26 mars 2024
Hey Roseanne,Thank you for taking the time to complete our guest survey. We appreciate your 4/5 score and comments regarding your recent stay at the RED ROOF INN MERIDEN. I'm happy that the friendly accommodation our staff extended met your expectations. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
10/10 Excellent
Terri-Ann
Voyage en famille
10 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Terri-Ann
Réponse de Gabrielle RediResponse Specialist le 11 janv. 2024
Thank you for taking a moment to leave a review, Terri-Ann. The staff and I at the Red Roof Inn Edgewood appreciate your 5/5 score following your stay. I am thrilled that our very friendly staff ensured that you had a wonderful stay, and you were able to retrieve the tablet you left in the room. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management
10/10 Excellent
Terri-Ann
Voyage en famille
10 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Terri-Ann
Réponse de Gabrielle RediResponse Specialist le 11 janv. 2024
Thank you for taking a moment to leave a review, Terri-Ann. The staff and I at the Red Roof Inn Edgewood appreciate your 5/5 score following your stay. I am thrilled that our very friendly staff ensured that you had a wonderful stay, and you were able to retrieve the tablet you left in the room. At Red Roof, great customer service is a valuable part of our goal that we strive to fulfil and we’re happy that we achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management
10/10 Excellent
Tyisha
25 déc. 2023
Les points forts : Personnel et service
Tyisha
Réponse de Sharma RediResponse Specialist le 7 févr. 2024
Hello Tyisha, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN EDGEWOOD and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management
2/10 Horrible
natalia
Voyage en famille
20 nov. 2023
Les points faibles : Propreté, personnel et service, confort de la chambre
natalia
Séjour de 1 nuit en novembre 2023
Réponse de Carla Red Roof Management le 22 nov. 2023
Hello Natalia, Thank you for taking a moment to complete our survey. At the Red Roof Inn Edgewood we strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist
10/10 Excellent
Danni
Voyage en famille
18 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Danni
Séjour de 1 nuit en novembre 2023
Réponse de Sharma RediResponse Specialist le 19 nov. 2023
Thank you for taking the time to write about experience at the RED ROOF INN EDGEWOOD. Danni, it is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks regarding you were pleased with our easy check-in and accessibility on and off the highway, our pet-friendly policy, and our friendly front desk staff resulting in a 5/5 score. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Danni, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price!Sincerely,SharmaRed Roof ManagementRediResponse Specialist
10/10 Excellent
Jordan
6 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jordan
Séjour de 1 nuit en novembre 2023
Réponse de Gabrielle RediResponse Specialist le 9 nov. 2023
Thank you for taking a moment to leave a review, Jordan. The staff and I at the Red Roof Inn Edgewood appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
10/10 Excellent
Keith
4 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Keith
Séjour de 1 nuit en novembre 2023
Réponse de Gabrielle RediResponse Specialist le 7 nov. 2023
Thank you for taking a moment to leave a review, Keith. The staff and I at the Red Roof Inn Edgewood appreciate your 5/5 score following your stay. I am thrilled that our clean and neat hotel pleased you. At Red Roof, our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
10/10 Excellent
Emmanuel
27 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Emmanuel
Séjour de 1 nuit en octobre 2023
Réponse de Gabrielle RediResponse Specialist le 29 oct. 2023
Thank you for taking a moment to leave a review, Emmanuel. The staff and I at the Red Roof Inn Edgewood appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
10/10 Excellent
James, New York
21 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en octobre 2023
Réponse de Gabrielle RediResponse Specialist le 23 oct. 2023
Thank you for taking a moment to leave a review, James. The staff and I at the Red Roof Inn Edgewood appreciate your 5/5 score following your stay. I am thrilled that our clean rooms and easy check-in pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit.Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another 5-star experience. Sincerely, GabrielleRed Roof ManagementRediResponse Specialist
8/10 Bien
Catherine
14 oct. 2023
Catherine
Séjour de 6 nuits en octobre 2023
Réponse de Toni-Ann RediResponse Specialist le 5 nov. 2023
Hello Catherine,Thank you for choosing to stay at our Red Roof. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
8/10 Bien
Kenneth
14 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelkent rapport qualité prix
Kenneth
Séjour de 1 nuit en octobre 2023
Réponse de Devorine Red Roof Management le 16 oct. 2023
Hello Kenneth,Thank you for your kind comments. I am so delighted that you were pleased with our exterior and interior also found our accommodations clean and comfortable. Red Roof's aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Your feedback is critical as Red Roof strives to continuously deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing Red Roof Inn Edgewood. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist
10/10 Excellent
Siretta
9 oct. 2023
Siretta
Séjour de 3 nuits en octobre 2023
Réponse de Gabrielle RediResponse Specialist le 29 oct. 2023
Thank you for taking a moment to leave a review, Siretta. The staff and I at the Red Roof Inn Edgewood appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
8/10 Bien
Marcus
Voyage en groupe
3 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marcus
Séjour de 1 nuit en septembre 2023
Réponse de Sharma RediResponse Specialist le 3 oct. 2023
Dear Marcus,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN EDGEWOOD. We sincerely appreciate your comments and are happy to hear you had a great experience regarding all in all your visit was ok resulting in a 4/5 score.Thank you again for your review. Red Roof hope to continue to provide great experiences for you. Sincerely,SharmaRed Roof Management RediResponse Specialist
10/10 Excellent
John
30 sept. 2023
Les points forts : Propreté et personnel et service
John
Séjour de 1 nuit en septembre 2023
Réponse de OnielRediresponse Specialist le 1 oct. 2023
Hi John,Thank you for taking the time to write a review of your stay at the Red Roof Inn Edgewood. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist
8/10 Bien
Bennie
27 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bennie
Séjour de 1 nuit en septembre 2023
Réponse de Kerry-Lee RediResponse Specialist le 28 sept. 2023
Hello Bennie, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN EDGEWOOD. It’s great to see you enjoyed your stay, resulting in a 4/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. It was good to learn you were pleased with our clean rooms. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee RedRoof ManagementRediResponse Specialist
10/10 Excellent
Rosalind
Voyage en famille
25 sept. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Rosalind
Séjour de 5 nuits en septembre 2023
Réponse de Xao Red Roof Management RediResponse Specialist le 25 sept. 2023
Thank you for sharing your perfect rating with us, Rosalind. Our staff at the Red Roof Inn Edgewood was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,XaoRed Roof ManagementRediResponse Specialist
2/10 Horrible
Ron
8 août 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ron
Séjour de 3 nuits en août 2023
Réponse de Oshane RediResponse Specialist le 10 août 2023
Hello Ron, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN EDGEWOOD and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
10/10 Excellent
Mary
24 juil. 2023
Mary
Séjour de 1 nuit en juillet 2023
Réponse de Oniel Rediresponse Specialist le 25 juil. 2023
Hi Mary,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Edgewood. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRediresponse Specialist
8/10 Bien
Allison
Voyage en famille
23 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Allison
Séjour de 1 nuit en juillet 2023
Réponse de Oniel Rediresponse Specialist le 25 juil. 2023
Hello Allison,Thank you for taking the time to write a review of your stay at the Red Roof Inn Edgewood. I'm really glad to read that you found our hotel to be clean and staff friendly. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRediresponse Specialist
10/10 Excellent
William
Voyage en famille
23 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value
William
Séjour de 1 nuit en juillet 2023
Réponse de Oniel Rediresponse Specialist le 25 juil. 2023
Hi William,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Edgewood. It is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about our hotel's prices and rooms decor. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.We appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,OnielRediresponse Specialist
6/10 Satisfaisant
Tim
Voyage en famille
10 juil. 2023
Les points faibles : Infrastructures et conditions de l’hébergement
Tim
Séjour de 2 nuits en juillet 2023
Réponse de Recordo Rediresponse Specialist le 12 juil. 2023
Hello Tim,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN EDGEWOOD. I'm happy you were pleased with the cleanliness of our rooms, however, the property rounds seems to be the opposite, based on the indicated encounter. It's truly disheartening to hear that your experience didn't meet your expectations due to the noise and disturbance from other guest. Please accept our sincerest apologies.We do value your business and would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,Recordo Rediresponse Specialist
10/10 Excellent
Markee
8 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Markee
Séjour de 1 nuit en juillet 2023
Réponse de Tianna RediResponse Specialist le 9 juil. 2023
Hello Markee,Thank you for taking a moment to leave a review. Myself and the staff at the Red Roof Inn Edgewood appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRediResponse Specialist
10/10 Excellent
Terrence
11 juin 2023
Terrence
Séjour de 1 nuit en juin 2023
10/10 Excellent
Steven
10 juin 2023
Steven
Séjour de 1 nuit en juin 2023
Réponse de Gabrielle RediResponse Specialist le 2 juil. 2023
Thank you for taking a moment to leave a review, Steven. Myself and the staff at the Red Roof Inn Edgewood appreciate your 5/5 score following your stay. We aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,GabrielleRediResponse Specialist
10/10 Excellent
Mary
9 juin 2023
Mary
Séjour de 1 nuit en juin 2023
Réponse de Toni-Ann RediResponse Specialist le 12 juin 2023
Thank you for taking a moment to complete our survey, Mary. Myself and the staff appreciate this perfect score following your stay. We aim to deliver a positive experience for all our guests and we’re happy that was achieved for you. We would love for you to consider adding comments to your survey in the future, to let us know what we’re doing well and where we can improve.Thanks again, we do hope you will choose to stay with us again so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRediResponse SpecialistRed Roof Inn - Redroof
8/10 Bien
Voyageur vérifié
Voyage en famille
4 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Choice at a Good Price
Voyageur vérifié
Séjour de 1 nuit en juin 2023
Réponse de Chevanese RediResponse Specialist le 6 juin 2023
Dear Valued Guest,Thank you for taking the time to write a review of your stay at the Red Roof Inn Edgewood. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness of our hotel nd that your check-in process was efficient. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.We appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price.Sincerely, Chevanese RediResponse Specialist
10/10 Excellent
Anita
Voyage en famille
20 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anita
Séjour de 1 nuit en mai 2023
Réponse de Adraine Red Roof Management le 21 mai 2023
Hello Anita, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Edgewood and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine Red Roof Management RediResponse Specialist
8/10 Bien
Ronald
Voyage en famille
15 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ronald
Séjour de 4 nuits en mai 2023
Réponse de Sashauna Red Roof Management le 17 mai 2023
Hello Ronald,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Edgewood and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist
6/10 Satisfaisant
francis
12 mai 2023
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
francis
Séjour de 2 nuits en mai 2023
Réponse de Toni-Ann RediResponse Specialist le 13 mai 2023
Hello Francis,Thank you for leaving a review of your stay with us. We are disappointed that your stay was less than satisfactory due to the issues you described regarding a leaking roof, broken refrigerator and having to change rooms. This is not the experience our guests usually have with us and for that we apologize. We appreciate you bringing this to our attention however, as we strive to continuously improve the quality of our services. Thank you for choosing Red Roof Inn Edgewood. We hope you have a good day. Very truly yours, Toni-Ann Red Roof Management RediResponse Specialist
10/10 Excellent
Paul
7 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Paul
Séjour de 1 nuit en mai 2023
Réponse de Adraine Red Roof Management le 8 mai 2023
Hello Paul, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Edgewood and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine Red Roof Management RediResponse Specialist
10/10 Excellent
Jerome
1 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jerome
Séjour de 1 nuit en mars 2023
Réponse de Adraine RediResponse Specialist le 3 mai 2023
Hello Jerome,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Edgewood and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine Red Roof Management RediResponse Specialist
10/10 Excellent
Mary
29 avr. 2023
Mary
Séjour de 1 nuit en avril 2023
Réponse de Adraine RediResponse Specialist le 1 mai 2023
Hello Mary, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Edgewood and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine Red Roof Management RediResponse Specialist
10/10 Excellent
Tiauna
29 avr. 2023
Tiauna
Séjour de 1 nuit en avril 2023
Réponse de Oshane RediResponse Specialist le 30 avr. 2023
Hello Tiauna, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN EDGEWOOD and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
10/10 Excellent
Titus
29 avr. 2023
Titus
Séjour de 1 nuit en avril 2023
Réponse de Oshane RediResponse Specialist le 30 avr. 2023
Hello Titus,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN EDGEWOOD and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OshaneRed Roof ManagementRediResponse Specialist
10/10 Excellent
Don
20 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Don
Séjour de 1 nuit en avril 2023
Réponse de Oshane RediResponse Specialist le 30 avr. 2023
Dear Don,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN EDGEWOOD. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the friendly and helpful staff. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visitThank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,OshaneRed Roof ManagementRediResponse Specialist
10/10 Excellent
Mary
14 avr. 2023
Mary
Séjour de 1 nuit en avril 2023
Réponse de Oshane RediResponse Specialist le 15 avr. 2023
Hello Mary,Thank you for taking a moment to complete our survey. Myself and the staff at the RED ROOF INN EDGEWOOD appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane RediResponse Specialist Red Roof Inn - RedRoof
10/10 Excellent
Matt
8 avr. 2023
Matt
Séjour de 1 nuit en avril 2023
Réponse de Adraine RediResponse Specialist le 1 mai 2023
Hello Matt, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Edgewood and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine Red Roof Management RediResponse Specialist
8/10 Bien
Sarena
5 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great service
Sarena
Séjour de 1 nuit en avril 2023
Réponse de Xao RediResponse Specialist le 6 avr. 2023
Thanks for sharing your feedback with us, Sarena. The staff at the Red Roof Inn Edgewood were pleased to see that our amazing hospitality earned your 8/10 score. Our goal is to provide a great stay for all our guests and we're proud to have achieved that with your visit. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,XaoRediResponse Specialist