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Avis sur The Edgartown Inn, The Edgartown Collection

3.5 out of 5
The Edgartown Inn, The Edgartown Collection
56 N Water St, Edgartown, MA

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 54 avis sur 64." "
Note des voyageurs de 8 (Bien), d’après 7 avis sur 64." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 64." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 64." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 64." "

10/10

Propreté

9,8/10

Personnel et service

9,2/10

Équipements

10/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

Idalia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Edgartown Inn was an absolute delight to stay at during our girls' short trip to Martha's Vineyard. The rooms are beautiful and have luxurious feel to them with all the amenities. The "included" breakfast was delicious with a variety of healthy options. Additionally, the mid-day cookies snacks were out of this world. But best of all was the staff, in particular Neusa. She was very professional, helpful and so accommodating which made our stay even better. I can't wait to visit again and stay at the Edgartown Inn.
Séjour de 2 nuits en mai 2024

10/10 Excellent

JON, Charleston

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What a spectacular place. October is a great month to be in Martha’s Vineyard and the Edgartown Inn is where you want to stay. Right in the middle of all the shops restaurants and the water. And Allison as our hostess couldn’t have been more awesome. Let her direct you to the Larsen Fish Market for your best meal on the island.
Séjour de 2 nuits en octobre 2023
Réponse de JK le 22 oct. 2023
Hi there Jon,Looks like you picked the perfect week to enjoy the end-of-season pleasures of the island. We thank you for staying with us and rewarding our efforts with your perfect score.We'll be back next season and hope you will be too.Don't be a stranger!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful Experience
It was lovely! The staff was so helpful and made such great recomendations.
Séjour de 1 nuit en octobre 2023
Réponse de JK le 22 oct. 2023
Greetings from Martha's Vineyard.It was our pleasure to welcome you to the inn and help you fully enjoy our historic hometown. We'd love to see you again soon.Stay in touch.

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en octobre 2023
Réponse de JK le 17 oct. 2023
Hey Michelle,That perfect score is a delight to behold! Thanks for making the trip out to Edgartown to enjoy a mid-fall getaway with us.We hope you've returned home well-rested and excited to return one day soon.See you again.

8/10 Bien

Rick

Séjour de 1 nuit en octobre 2023
Réponse de Edgartown Inn le 31 oct. 2023
Hi Rick,We appreciate your review.Come back soon!

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Can't wait to visit again!
Incredible staff, fully modern amenities and room, central air as well.
Séjour de 1 nuit en septembre 2023
Réponse de JK le 20 sept. 2023
Hey Steven,We're beaming from ear to ear as we note your stay was just perfect. With all the comforts of home and the warm hospitality offered by our team, we hope you'll keep that promise to return.All our best.

10/10 Excellent

george

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de JK le 15 sept. 2023
Hi there George,It was great to have you out to MV enjoying the delightful September weather.We hope you had a chance to bike the island and snap a few pics at the lighthouse while enjoying the ocean breeze. When you're ready to return, we're here!So long for now.

4/10 Médiocre

Jason

Séjour de 2 nuits en août 2023
Réponse de JK le 22 août 2023
Hi Jason,Good to have you out to MV and relaxing at the inn.We hope you rested well and if there's more feedback you'd like to share we'd love to hear from you.Stay well.

10/10 Excellent

Deborah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de JK le 8 août 2023
Hey there Deborah,Thanks for making the trip out to the Vineyard and joining us for some relaxing summer downtime.Your high marks are a treat to see. Please join us again just as soon as you can.All the best.

8/10 Bien

Eleanor

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, and close to the heart of Edgartown. The breakfast and communal areas were nice. Room comfy. Would be better if free bikes were available
Séjour de 2 nuits en juillet 2023
Réponse de JK le 4 août 2023
Hello there Eleanor,So good to have you with us for some time away in the historic village we call home.We're most grateful for your high marks and note that the hotel offered all the comforts of home. We'll look into the bike suggestion and hope to see you back with us very soon.Stay well!

10/10 Excellent

Tia

Séjour de 3 nuits en juin 2023
Réponse de JK le 20 juil. 2023
Hey Tia,Good to have you with us! Thanks for offering us a perfect score. We'd love to see you back on the island before summer slips away.Bye for now.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Highly recommended
A very pleasant weekend stay, made special by the Inn's friendly, attentive and customer-oriented staff.
Séjour de 1 nuit en juin 2023

10/10 Excellent

Barry

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Friendly service
Séjour de 1 nuit en juin 2023
Réponse de JK le 15 juin 2023
Hi Barry,Our team's going to love seeing your perfect score and knowing we made you feel right at home.Thanks for visiting and please make plans to get back out here again this summer.Stay well Barry.

10/10 Excellent

Martin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All great!
Séjour de 2 nuits en octobre 2022
Réponse de EI le 21 oct. 2022
Hey Martin,We loved sharing Edgartown with you! Thanks for letting us know you thoroughly enjoyed your visit. We look forward to hosting you again.Happy travels until then!

10/10 Excellent

Martin

Séjour de 1 nuit en octobre 2022
Réponse de EI le 21 oct. 2022
Hi Martin,Your perfect score means the world to us! We're elated that your time with us was wonderfully enjoyed, and we can't wait to host you again. Until your return!

10/10 Excellent

Kenneth

Séjour de 2 nuits en octobre 2022

10/10 Excellent

Ulrich, Hamburg

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr schöne Unterkunft in toller Lage in Egdartown. Super-freundliches Personal. Es war einfach nur richtig gut!
Séjour de 2 nuits en octobre 2022
Réponse de EI le 12 oct. 2022
Hi Ulrich,Welcoming you to Edgartown was a pleasure! We're thrilled that our central address served you well and that your time with us was wonderfully enjoyed. Join us again soon to experience more of our incredible community. Safe travels until then!

8/10 Bien

Ken

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location with friendly staff and updated accommodations. Nice continental breakfast and afternoon cookie!
Séjour de 3 nuits en septembre 2022
Réponse de EI le 29 sept. 2022
Hey Ken,It was a joy reading your review! Your comments warmed us, especially those about our fresh breakfast spread. Our warm afternoon cookies are a hit among guests, so we're thrilled you loved them too. Expect another incredible experience anytime you decide to rejoin us. Until your return!

6/10 Satisfaisant

Joe

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The good: The area and inn was quiet and peaceful and clean. The bad: the bed was too soft and lumpy, so we didn't get a good night's rest. Usually, hotel beds are firm. The breakfast was laughable and paltry for the price of the room.
Séjour de 2 nuits en septembre 2022
Réponse de EI le 9 sept. 2022
Hey Joe,Thank you for spending time with us and noting your experience! While we're glad you enjoyed a peaceful stay, we're sorry to hear that other aspects of your visit fell short. Your candid feedback is appreciated as it helps us learn how to elevate our guests' stays further, so we'll be sure to discuss your comments in our next team meeting. Again, it was a pleasure hosting you, and we'd love to get another chance to win your heart in full. Take care!

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en août 2022

10/10 Excellent

Josephine, FPO

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice, comfortable property. Great breakfast - close to everything in Edgartown. Friendly, helpful staff.
Séjour de 3 nuits en juillet 2022
Réponse de EI le 9 août 2022
Hi Josephine, Thank you for your glowing accolades! It's incredible to see that your stay was thoroughly enjoyed, and we look forward to sharing Edgartown with you again. Come back soon!

10/10 Excellent

James

Séjour de 1 nuit en août 2022
Réponse de EI le 10 août 2022
Hey James, Your perfect score humbles us! It looks like your time in Edgartown was wonderfully enjoyed, so please join us again soon to experience more of the fun. Cheers!

10/10 Excellent

Paul

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2022

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2022

10/10 Excellent

Grant

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super place
Hotel is excellent and decor lovely. Staff very helpful and continental breakfast adequate. Lovely courtyard to sit in too. Great location near ferry dock and close to shops and restaurants.
Séjour de 2 nuits en juin 2022

10/10 Excellent

Rose

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en juin 2022

10/10 Excellent

JEFFERY, CULLAN

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really enjoyed the Edgartown Inn. Would stay there again!
Séjour de 1 nuit en mai 2022

10/10 Excellent

Mary, Amelia Island

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location in Edgartown, recently renovated, helpful staff.
Séjour de 3 nuits en octobre 2021
Réponse de TEC le 20 oct. 2021
Hi Mary, We love knowing what our visitors love most about The Edgartown Collection, and we appreciate you sharing the highlights of your recent stay. Let’s do this again soon!

10/10 Excellent

Neil

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very helpful team and beautiful rooms
Séjour de 2 nuits en octobre 2021
Réponse de TEC le 13 oct. 2021
Hi Neil, We’re so happy you found us! Thank you for making yourself at home with us at The Edgartown Inn and for recommending us to others. Can’t wait to have you back!

10/10 Excellent

Melinda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2021

10/10 Excellent

Deirdre Demakis, Fairfield

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2021

2/10 Horrible

K

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Pretty but abysmal service and no parking
I cannot in good conscience recommend this hotel. It is pretty - you see the pictures online - but the parking situation was highly problematic and the customer service was abysmal. The hotel does admit on this site that they lack parking, which they justify by saying you don’t need it, you can take the bus. It is true the island has a bus, but during Covid times I am trying to avoid public transportation and anyway how is waiting at a bus stop part of a luxury vacation? So you bring the car. From 6 AM to 11 PM you have to move the car every two hours, and that’s if you can get a spot. There are small squares nearby where you could leave your car from 11 PM to 6 AM if you can find a spot, but how is waking up early to move the car before you’re towed part of a luxury vacation? So you have to leave the car at this lot at the edge of town where the tourist buses park and walk back one full mile to the hotel, through poorly lit streets. Then there’s the customer service problem. This hotel is staffed only during business and they will not offer any assistance before 8 AM or after 6 PM. I wanted to check out early to catch an early ferry and wanted to know if they wanted me to just leave the room unlocked with the key on the table or did they have a drop box. They do not answer phone or text after bankers hours. One number they give is out of service, and the other goes straight to a machine they never check. I checked out early to stay at a legitimate hotel instead.
Séjour de 3 nuits en septembre 2021
Réponse de TEC le 21 sept. 2021
Hi K, We want all of our guests to feel relaxed and well-looked-after here at The Edgartown Collection, and we’re sorry that we fell short of that goal during your stay. We do our best to communicate our parking situation on our website, and we apologize that it came as a surprise to you. Thank you for sharing your point of view so that we can use your comments to further elevate the visitor experience. We’d love another chance to welcome you and win you over. Our doors are always open for you!

10/10 Excellent

monica, Franklin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en septembre 2021
Réponse de TEC le 9 sept. 2021
Thanks, Monica, for making yourself at home with us in Edgartown and for awarding us your perfect rating. The pleasure was ours!

10/10 Excellent

Deborah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was excellent. It’s a very nice boutique hotel. I would definitely go back.
Séjour de 1 nuit en août 2021
Réponse de TEC le 31 août 2021
Hi Deborah, We love hearing from our guests, and we truly appreciate the perfect rating! Come back anytime!

10/10 Excellent

April

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff are absolutely amazing and so engaged. They appear to genuinely enjoy providing care and assistance and it makes the experience so relaxing and inviting. I can’t wait until next year! Katie was the best!
Séjour de 3 nuits en août 2021
Réponse de TEC le 25 août 2021
Hi April, We loved having you as a guest, and we’re happy to see that Katie and the crew made you feel right at home. We’re already looking forward to welcoming you back to Edgartown to relax in our gardens and explore Martha’s Vineyard. Happy travels!

8/10 Bien

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2021

10/10 Excellent

Justin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2021
Réponse de TEC le 6 août 2021
Hi Justin, It was a treat to host your Martha’s Vineyard escape, and we appreciate the perfect rating. Thank you! The pleasure was ours!

10/10 Excellent

Elizabeth

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2021

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Customer Service is excellent. Beautiful and clean hotel in the best area of Martha's Vineyard. Katie and all of the team provided me with the best vacation experience in Edgartown. Thanks for helping me celebrate my boyfriend's birthday. He had a memorable birthday!
Séjour de 3 nuits en juillet 2021
Réponse de TEC le 6 août 2021
Hi there, It was our pleasure to have you as a guest and to find your glowing review of The Edgartown Inn experience! We’ll be sure to share your great feedback with Katie and the team, and we hope you and your boyfriend will make us a part of your annual birthday tradition! Happy travels!

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was very friendly. The room was nicely decorated and welcoming. The complimentary breakfasts and snacks added a nice touch.
Séjour de 1 nuit en juillet 2021
Réponse de TEC le 3 août 2021
Thank you! Your gracious remarks made our day, and we’ll be sure to share them with the whole team at The Edgartown Collection. The pleasure was ours!

10/10 Excellent

Regina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A modern oasis of modern comfort
Beautiful modern room, extra large shower, comfortable bed and amazing staff.
Séjour de 3 nuits en juillet 2021
Réponse de TEC le 3 août 2021
Hi Regina, We loved having you here with us at The Edgartown Inn, and your positive review made our day. We’re already looking forward to your next visit! Hurry back!

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is well located. It’s very clean and comfortable. We stayed on room 12 which has a great view of the harbor.
Séjour de 1 nuit en juillet 2021
Réponse de TEC le 22 juil. 2021
Greetings from Martha’s Vineyard! It was our pleasure to host your Edgartown escape and to find your perfect rating. Thank you! Let’s do this again soon!

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2021
Réponse de TEC le 17 juil. 2021
Hi Michael! It was a pleasure to host your Edgartown getaway. Let’s do this again soon!

8/10 Bien

Robert

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overall Excellent
Lovely "chain boutique" hotel. I have also stayed at lark sister hotels, The Sydney and The Richard. They are all very well done. The only short-coming at my recent stay at the Edgartown Inn was that on one of the two mornings they ran out of several breakfast items (no juice, only one food item available). On the other day the display area was full, with 3 food items and juice available.
Séjour de 2 nuits en juillet 2021
Réponse de TEC le 14 juil. 2021
Hi Robert, We love welcoming our returning Lark guests, and we appreciate you spreading the word about us. Thank you for letting us know how we can make your next visit perfect; we’re looking forward to it! See you on your next lark!

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Katie was wonderful and all who worked at this location. Friendly, personal service. Comfortable rooms with modern amenities.
Séjour de 1 nuit en juillet 2021

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en juillet 2021

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
5 star
Séjour de 1 nuit en juillet 2021
Réponse de TEC le 17 juil. 2021
We loved having you as a guest, and we’re happy to see that our crew made you feel right at home. See you on your next adventure!

10/10 Excellent

Kyle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Hotel!
Amazing stay. Would definitely come back!
Séjour de 1 nuit en juin 2021
Réponse de TEC le 1 juil. 2021
Thank you, Kyle, for recommending The Edgartown Collection to your fellow travelers. Let’s do this again soon!

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A+ Experience.
We had an amazing stay and will definitely stay again. The entire Inn was recently renovated and it is beautiful. But what really made the experience was the staff. It felt like you were staying with a friend. Special shout out to Katie who really took care of us from the second we arrived. Can’t wait to come back.
Séjour de 2 nuits en juin 2021
Réponse de TEC le 28 juin 2021
Hi Matthew, We want all of our visitors to feel right at home here at The Edgartown Inn, and your review made our day! We’ll be sure that Katie and the crew see your gracious remarks, as we await your next visit. The pleasure was ours!

10/10 Excellent

KURT

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome Stay
The Staff was awesome..accommodations superb. So glad we stayed here for it made our stay at MV perfect!
Séjour de 2 nuits en juin 2021
Réponse de TEC le 23 juin 2021
We loved having you here with us, Kurt, and we’re thrilled that the feeling was mutual. Let’s do this again soon!