Avis sur Wyndham Reef Resort Grand Cayman
Wyndham Reef Resort Grand Cayman
2221 Queens Highway, Collier's Bay, East End, Grand Cayman
Avis
8,4
Très bien
8,8/10
Propreté
8,8/10
Personnel et service
8,0/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
4 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en novembre 2018
Réponse de Michelle F le 6 déc. 2018
Merci!
8/10 Bien
Robert, Cessy
28 janv. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Robert
8/10 Bien
Mathieu, Montréal, QC, Canada
6 mai 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pour la tranquillité et la vue sur mer
Mathieu
8/10 Bien
Voyageur vérifié
15 déc. 2012
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
loin de tout
Voyageur vérifié
10/10 Excellent
Michael
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 5 nuits en avril 2024
Réponse de kjohnson le 8 mai 2024
Dear Michael,Thank you taking the time to leave a review about your stay at the Wyndham Reef Resort! We hope that you choose to visit our beautiful island again. In the meantime, we wish you safe and happy travels.
10/10 Excellent
Hubert
Voyage en couple
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hubert
Séjour de 6 nuits en avril 2024
Réponse de kjohnson le 8 mai 2024
Dear Hubert,Thank you for taking the time to leave a review about your recent stay with the Wyndham Reef Resort. We are most definitely on the serene and peaceful side of Grand Cayman and even when we are full to the brim it will still seem as if there is plenty of space to spread out and relax. We also hope that you will come back and see us again. In the meantime, we wish you happy travels.
10/10 Excellent
christine
1 mai 2024
Les points forts : Propreté
christine
Séjour de 4 nuits en avril 2024
Réponse de kjohnson le 8 mai 2024
Dear Christine,Thank you for taking the time to leave a review about your recent stay with us, we really appreciate it.
10/10 Excellent
brian
Voyage en couple
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
brian
Séjour de 8 nuits en avril 2024
Réponse de Kjohnson le 1 mai 2024
Dear Brian,We are grateful for your valuable feedback regarding your stay at Wyndham Reef resort. We hope to welcome you back to our stunning island soon. Until then, we wish you a safe and pleasant journey.
2/10 Horrible
Simona
Voyage en groupe
28 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
Simona
Séjour de 6 nuits en avril 2024
Réponse de Kjohnson le 1 mai 2024
Dear Simona,Thank you for taking the time to leave a review about your recent stay at our resort. Our resort is located in East End. We do our best to ensure our guests understand where we are and many prefer our location.There are times in the hospitality industry where a guest and a resort are just not a right fit and that appears to be the case here. We do appreciate all of your comments and you can be assured that our entire management team is reviewing them. We wish you happy travels in the future.
8/10 Bien
Timothy
Voyage en couple
26 avr. 2024
Les points forts : Propreté
Timothy
Séjour de 7 nuits en avril 2024
Réponse de Kjohnson le 1 mai 2024
Dear Timothy,Thank you for taking the time to leave a review about your recent stay with us, we really appreciate it.
10/10 Excellent
Janet
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Janet
Séjour de 4 nuits en avril 2024
Réponse de Kjohnson le 1 mai 2024
Dear Janet,Thank you for taking the time to leave a review about your recent stay with us at The Wyndham Reef Resort. Our associates work very hard to help our guests have a great vacation experience and we will be sure to pass your compliments on to the team. We hope that you choose to visit our beautiful island again. In the meantime, we wish you safe and happy travels.
4/10 Médiocre
Kathleen
18 avr. 2024
Kathleen
Séjour de 6 nuits en avril 2024
Réponse de kjohnson le 8 mai 2024
Dear Kathleen,Thank you for leaving a review about your recent stay at our resort.We appreciate all comments, whether good or otherwise; and encourage all of our guests to reach out to us during their stay, whether it is to compliment us or more importantly to let us know if there is any issue that is not satisfactory so that we may try to address the situation.We wish you safe and happy travels.
10/10 Excellent
Douglas
Voyage en couple
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Douglas
Séjour de 5 nuits en mars 2024
Réponse de KJohnson le 18 avr. 2024
We are grateful for Your Feedback and appreciate the time you took to leave us a review and share your experience on Your Stay at Wyndham Reef Resort! Our beautiful island welcomes you back anytime, and we hope to see you soon. Until then, have a safe and pleasant journey!
8/10 Bien
Joshua
17 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joshua
Séjour de 7 nuits en février 2024
Réponse de Kjohnson le 1 mai 2024
Dear Joshua,Thank you taking the time to leave a review about your stay at the Wyndham Reef Resort! We hope that you choose to visit our beautiful island again. In the meantime, we wish you safe and happy travels.
10/10 Excellent
Terra
25 mars 2024
Terra
Séjour de 4 nuits en mars 2024
Réponse de KJOHNSON le 18 avr. 2024
Thank you for taking the time to leave a review about your recent stay with us, we really appreciate it.
8/10 Bien
david paul
Voyage en couple
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
david paul
Séjour de 5 nuits en mars 2024
Réponse de Johnson le 5 avr. 2024
Dear David Paul,We regret that your check-in did not meet your expectations regarding the wait time. However, cleanliness and the health and safety of our guests are our top priorities. Rest assured, we strive to have guests settled in their rooms by 4 pm on the day of arrival. Thank you for your feedback, and we wish you safe and pleasant travels.
10/10 Excellent
Roman G, Rochester
Voyage en couple
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Roman G
Séjour de 7 nuits en février 2024
Réponse de Kjohnson le 19 mars 2024
Dear Roman G,Thank you for taking the time to leave a review about your recent stay with us, we really appreciate it.
10/10 Excellent
Joelyn
Voyage en couple
13 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joelyn
Séjour de 7 nuits en mars 2024
Réponse de Kjohnson le 15 mars 2024
Dear Joelyn,Thank you for taking the time to leave a review about your recent stay with us at The Wyndham Reef Resort. Our associates work very hard to help our guests have a great vacation experience and we will be sure to pass your compliments on to the team. We hope that you choose to visit our beautiful island again. In the meantime, we wish you safe and happy travels.
10/10 Excellent
Glenn Lee, Chesapeake
3 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Glenn Lee
Séjour de 7 nuits en février 2024
Réponse de Johnson le 9 mars 2024
Dear Glenn Lee,Thank you for taking the time to leave a review about your recent stay with us, we really appreciate it.
10/10 Excellent
MELVIN
3 mars 2024
MELVIN
Séjour de 7 nuits en février 2024
Réponse de Kjohnson le 23 mars 2024
We are grateful for your valuable feedback regarding your stay at Wyndham Reef resort. We hope to welcome you back to our stunning island soon. Until then, we wish you a safe and pleasant journey.
10/10 Excellent
Gail
Voyage en couple
29 févr. 2024
Gail
Séjour de 8 nuits en février 2024
Réponse de KJohnson le 2 mars 2024
Dear Gail,Thank you taking the time to leave a review about your stay at the Wyndham Reef Resort! We hope that you choose to visit our beautiful island again. In the meantime, we wish you safe and happy travels.
6/10 Satisfaisant
terry
22 févr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
terry
Séjour de 7 nuits en février 2024
Réponse de Johnson le 22 févr. 2024
Dear Terry,Thank you for taking the time to share your feedback with us. We are truly sorry to hear that our hotel's location did not meet your expectations during your recent stay. Your satisfaction is our top priority, and we regret any inconvenience this may have caused you.While we understand that the location may not have been ideal for your needs, we would like to highlight the many positive aspects of our hotel, such as all rooms are beach front, our friendly staff, and excellent food. We are constantly striving to improve our guests' experiences, and your feedback will help us in this endeavor.We wish you safe travels in the future.
8/10 Bien
TIMOTHY
Voyage en couple
16 févr. 2024
Les points forts : Propreté et personnel et service
TIMOTHY
Séjour de 7 nuits en février 2024
Réponse de Johnson le 22 févr. 2024
Dear Timothy,We would like to thank you for taking the time to leave a review about your stay with our resort.We appreciate all comments, whether good or otherwise as our guests' opinions and experiences are what guide us to be the best resort that we can be. We wish you safe and happy travels.
8/10 Bien
Joanne
Voyage en couple
15 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joanne
Séjour de 5 nuits en février 2024
Réponse de Johnson le 22 févr. 2024
Dear Joanne,Thank you for taking the time to leave a review about your recent stay at our resort.We appreciate all comments, both positive and constructive as our guests' opinions and experiences are what guide us to be the best resort we can be. We wish you happy travels
10/10 Excellent
Steven Blaine
Voyage en couple
12 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steven Blaine
Séjour de 8 nuits en février 2024
Réponse de Johnson le 22 févr. 2024
Dear Steven Blaine,Thank you for taking the time to leave a review about your recent stay with us, we really appreciate it.
8/10 Bien
Madeline
Voyage en couple
12 févr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Madeline
Séjour de 4 nuits en février 2024
Réponse de Johnson le 22 févr. 2024
Dear Madeline,Thank you for taking the time to provide feedback on your recent experience at our resort. We value all feedback, positive or constructive, and we urge our guests to communicate with us throughout their stay. Whether offering praise or highlighting areas for improvement, guest input is vital for us to address any issues promptly. Regrettably, it appears that your concerns were not raised during your stay, depriving us of the chance to rectify any shortcomings. We extend our best wishes for safe travels ahead.
10/10 Excellent
Diana
Voyage en famille
10 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Diana
Séjour de 6 nuits en janvier 2024
Réponse de KJohnson le 11 févr. 2024
Dear Diana,We are grateful for your valuable feedback regarding your stay at Wyndham Reef resort. We hope to welcome you back to our stunning island soon. Until then, we wish you a safe and pleasant journey.
4/10 Médiocre
Sashi
9 févr. 2024
Les points forts : Propreté et personnel et service
Sashi
Réponse de KJohnson le 11 févr. 2024
Dear Sashi,We would like to express our gratitude for selecting our Resort for your recent vacation.We encourage our guests to provide feedback on their experiences during their stay. This way, we can continually improve our services and property to provide our guests with exceptional experiences.In the meantime, we wish you safe and pleasant travels.
10/10 Excellent
Jonathan
Voyage en couple
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jonathan
Séjour de 5 nuits en janvier 2024
Réponse de KJohnson le 11 févr. 2024
Dear Jonathan,We are grateful for your feedback and appreciate the time you took to leave us a review and share your experience on your stay at Wyndham Reef Resort! Our beautiful island welcomes you back anytime, and we hope to see you soon. Until then, have a safe and pleasant journey!
10/10 Excellent
Melanie
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Melanie
Séjour de 4 nuits en janvier 2024
Réponse de KJohnson le 8 févr. 2024
Dear Melanie,Thank you taking the time to leave a review about your stay at the Wyndham Reef Resort! We hope that you choose to visit our beautiful island again. In the meantime, we wish you safe and happy travels.
10/10 Excellent
Scott
19 janv. 2024
Scott
Séjour de 4 nuits en janvier 2024
Réponse de KJohnson le 8 févr. 2024
Dear Scott,Thank you for taking the time to leave a review about your recent stay with us, we really appreciate it.
8/10 Bien
James
14 janv. 2024
James
Séjour de 7 nuits en janvier 2024
Réponse de KJohnson le 8 févr. 2024
Dear JamesWe are grateful for your valuable feedback regarding your stay at Wyndham Reef resort. We hope to welcome you back to our stunning island soon. Until then, we wish you a safe and pleasant journey.
6/10 Satisfaisant
Claudia
9 janv. 2024
Les points forts : Propreté et personnel et service
Claudia
Séjour de 5 nuits en janvier 2024
Réponse de KJohnson le 10 janv. 2024
Dear Claudia,Thank you for taking the time to leave a review about your recent stay at our resort.We appreciate all comments, both positive and constructive as our guests' opinions and experiences are what guide us to be the best resort we can be.Again, we want to thank you for taking the time to leave a review. We wish you happy travels.
8/10 Bien
Paul
Voyage en famille
8 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 5 nuits en janvier 2024
Réponse de KJohnson le 9 janv. 2024
Dear Paul,We would like to express our gratitude for selecting the Wyndham Reef Resort for your recent vacation.At our resort, we encourage our guests to provide feedback on their experiences during their stay. This way, we can continually improve our services and property to provide our guests with exceptional experiences.We hope that you will give us another opportunity to serve you on your next visit to Grand Cayman. In the meantime, we wish you safe and pleasant travels.
10/10 Excellent
Ashish
Voyage en famille
7 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ashish
Séjour de 4 nuits en janvier 2024
Réponse de K.Johnson le 9 janv. 2024
Dear Ashish,Thank you for your review of your recent stay at the Wyndham Reef Resort. Our secluded location on the tranquil side of Grand Cayman provides ample space for guests to unwind and recharge. We look forward to the opportunity to welcome you back in the future. In the meantime, we wish you happy travels.
6/10 Satisfaisant
manohar
Voyage en famille
4 janv. 2024
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
manohar
Séjour de 4 nuits en décembre 2023
Réponse de KJohnson le 9 janv. 2024
Dear Manohar,Thank you for taking the time to leave a review about your recent stay with us. We apologize for any inconvience and wish you all the best in your future travels.
8/10 Bien
Augusto
Voyage en couple
28 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Augusto
Séjour de 5 nuits en décembre 2023
Réponse de KJohnson le 4 janv. 2024
Dear Augusto,We would like to thank you for taking the time to leave a review about your recent stay with our resort. Our housekeeping personnel have a limited time frame to prepare rooms for new guests to guarantee on-time check-ins as you experienced upon arrival. Therefore, with the high rate of occupancy during this period, we were unable to accommodate a late checkout.
6/10 Satisfaisant
stefan
22 déc. 2023
stefan
Séjour de 6 nuits en décembre 2023
Réponse de KJohnson le 24 déc. 2023
Dear Stefan,Thank you for leaving a review about your recent stay at our resort.We appreciate all comments, whether good or otherwise; and encourage all of our guests to reach out to us during their stay, whether it is to compliment us or more importantly to let us know if there is any issue that is not satisfactory so that we may try to address the situation.We wish you safe and happy travels.
10/10 Excellent
David
Voyage en famille
20 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 9 nuits en décembre 2023
Réponse de KJohnson le 24 déc. 2023
Dear David,Thank you for taking the time to leave a review about your recent stay with the Wyndham Reef Resort. We are most definitely on the serene and peaceful side of Grand Cayman with plenty of space to spread out and relax. We cant wait to welcome you back. In the meantime, we wish you happy travels.
8/10 Bien
JACK
19 déc. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
JACK
Séjour de 5 nuits en décembre 2023
Réponse de Kjohnson le 24 déc. 2023
Dear Jack,Thank you for taking the time to leave a review about your recent stay with us, we really appreciate it.
8/10 Bien
Karen
16 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karen
Séjour de 6 nuits en décembre 2023
Réponse de KJohnson le 19 déc. 2023
Dear Karen,We are grateful for Your Feedback on Your Stay at Wyndham Reef Resort! We appreciate the time you took to leave us a review and share your experience. Our beautiful island welcomes you back anytime, and we hope to see you soon. Until then, have a safe and pleasant journey!
10/10 Excellent
Jennifer Marie
10 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jennifer Marie
Séjour de 7 nuits en décembre 2023
Réponse de KJohnson le 10 déc. 2023
Dear Jennifer Marie,We are grateful for Your Feedback on Your Stay at Wyndham Reef Resort! We appreciate the time you took to leave us a review and share your experience. Our beautiful island welcomes you back anytime, and we hope to see you soon. Until then, have a safe and pleasant journey!
10/10 Excellent
Gary
Voyage en famille
10 déc. 2023
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Gary
Séjour de 5 nuits en novembre 2023
Réponse de KJohnson le 10 déc. 2023
Thank you for taking the time to leave a review about your recent stay with us, we really appreciate it.
10/10 Excellent
Anita
Voyage en famille
3 déc. 2023
Les points forts : Propreté et personnel et service
Anita
Séjour de 4 nuits en novembre 2023
Réponse de KJohnson le 10 déc. 2023
Dear Anita,We are grateful for your valuable feedback regarding your stay at Wyndham Reef resort. We hope to welcome you back to our stunning island soon. Until then, we wish you a safe and pleasant journey.
8/10 Bien
Eric, LAS VEGAS
Voyage en famille
26 nov. 2023
Les points forts : Propreté et personnel et service
Eric
Séjour de 3 nuits en novembre 2023
Réponse de KJohnson le 10 déc. 2023
Dear Eric,Thank you for taking the time to leave a review about your recent stay at our resort.We appreciate all comments, both positive and constructive as our guests' opinions and experiences are what guide us to be the best resort we can be.Again, we want to thank you for taking the time to leave a review. We wish you happy travels
10/10 Excellent
john
18 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cayman Islands getaway!
john
Séjour de 5 nuits en novembre 2023
Réponse de KJohnson le 25 nov. 2023
Dear John,Thank you for taking the time to leave a review about your recent stay with the Wyndham Reef Resort. We are most definitely on the serene and peaceful side of Grand Cayman with plenty of space to spread out and relax. We cant wait to welcome you back. In the meantime, we wish you happy travels.
10/10 Excellent
Wanda M
Voyage en famille
9 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wanda M
Séjour de 7 nuits en octobre 2023
Réponse de KJohnson le 15 nov. 2023
Dear Wanda M,Thank you for choosing the Wyndham Reef Resort for your recent vacation and for taking the time to leave a review about your recent stay. We were delighted to read your comment "the food was very good and the drinks were excellent". We look forward to welcoming you back again the next time your travels bring you to Grand Cayman. In the meantime, we wish you safe and happy travels.
10/10 Excellent
Ramie
6 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ramie
Séjour de 7 nuits en octobre 2023
Réponse de KJohnson le 7 nov. 2023
Thank you for taking the time to leave a review about your stay at the Wyndham Reef Resort! We hope that you choose to visit our beautiful island again. In the meantime, we wish you safe and happy travels.
8/10 Bien
Denise
Voyage en famille
4 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Denise
Séjour de 6 nuits en octobre 2023
Réponse de KJohnson le 5 nov. 2023
Dear DeniseThank you for leaving a review about your stay with us at the Wyndham Reef Resort Grand Cayman. We delighted that you "enjoyed the resort". We will be sure to pass your compliments along to the staff as well! We look forward to welcoming you back in the near future. In the meantime, we wish you safe and happy travels.
6/10 Satisfaisant
April Angela
Voyage en famille
1 nov. 2023
Les points faibles : Équipements
April Angela
Séjour de 3 nuits en octobre 2023
Réponse de KJohnson le 9 nov. 2023
Dear April Angela,We appreciate you taking the time to provide feedback regarding your recent stay at our resort located in East End. We make every effort to convey our location on the island and the uniqueness of our resort and beach offering as we are 19 miles from the famed Seven Mile Beach. While our side of the island is lovely in its own right and is considered the country-side of Cayman, the experience and product offerings are different and there are many guests that enjoy the quiet, the ability to explore and remote location of East End.With respect to our beach, we do not often see complaints about the cleanliness of the beach unless weather plays a part in ushering in ocean debris to the shoreline, which sounds like that was the case during your visit. While these incidents are not the norm, they do create a challenge. However, irrespective of weather conditions, the resort’s beach is cleaned every morning and we do our best to do so early enough that there is as little disruption to our guests as possible.We realize that we are not a fit for every visitor. Nevertheless, we value you sharing your stay experience and we wish you safe travels.