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Avis sur Resort at Eagle Point

3.5 out of 5
Resort at Eagle Point
100 Eagle Point Dr, Eagle Point, OR

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 144 avis sur 194." "
Note des voyageurs de 8 (Bien), d’après 33 avis sur 194." "
Note des voyageurs de 6 (Satisfaisant), d’après 13 avis sur 194." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 194." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 194." "

9,8/10

Propreté

9,4/10

Personnel et service

9,4/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

elisabeth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super séjour (2 nuits) au calme et au vert. Appartement spacieux. Vue sur le golf où passent des biches le soir. Bonnes literies. Accueil bienveillant et amical au bar comme au desk.
Séjour de 2 nuits en août 2022

10/10 Excellent

frederic

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top niveau
Seulement 3 chalets de 4 appartements au pied du parcours, exceptionnel
Séjour de 2 nuits en août 2022

10/10 Excellent

JEAN E

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bonne expérience
Très bon choix.
Séjour de 2 nuits en juillet 2018
Réponse de TLC le 8 août 2018
Thank You Jean!

10/10 Excellent

Angelia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Had a really great time at this hotel. Love the rooms and the environment. It’s beautiful!
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Jaclyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023

10/10 Excellent

Cindy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
They need to mow around the chalets and water. The grass was dead in large spots and it was not even edged.
Séjour de 1 nuit en juillet 2023
Réponse de Terri Steinhorst, Operations Manager, The Chalets le 1 août 2023
Thank you for staying with us. We are aware of the current grass problem. We had a temporary issue with the sprinkler system around the Chalet buildings, and it is now fixed. With the weather being so hot in the summer, we water daily. Unfortunately, when the sprinkler breaks, the lawns quickly turn brown. I do hope the rest of your stay was enjoyable and relaxing.

10/10 Excellent

Christian

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Schöne Anlage
Hotel direkt neben dem Golfplatz. Zimmer in Bungalows. Sehr gute Ausstattung, grosse gut eingerichtete Zimmer. Gutes Preis-/Leistungsverhalten Sehr freundliches und hilfsbereites Personal. Restaurant war ebenfalls sehr gut. Toller Aufenthalt, nur zu empfehlen.
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Jeff

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We loved everything about our stay, great communication from Terri and beautiful surroundings at the chalets. It was really nice having the restaurant on site too, after a long day of travel that was perfect for us. Fantastic place to stay!
Séjour de 1 nuit en juillet 2023

10/10 Excellent

George

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our new place in Oregon.
Loved the place. First time there but this is now our first choice as our stay over between CA and WA. Clean, quiet, safe. Restaurant was great.
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Robert L

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This resort sits on a golf course. The Chalets were very very clean. Managers met us on arrival. The restaurant food was excellent for Dinner & Breakfast. Cost for meals were what is the norm these days. View, beautiful. People very friendly.
Séjour de 1 nuit en juin 2023

10/10 Excellent

Brittani

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Next time we decide to visit crater lake when there isn’t a bunch of snow we will most definitely be staying at this resort again!! It was so beautiful and clean. Perfect location as well
Séjour de 1 nuit en mai 2023
Réponse de Terri Steinhorst, Operations Manager, The Chalets le 17 juil. 2023
Thank you, Brittani. We are thrilled that you enjoyed your time at the Resort. Thank you for staying with us, and for such a glowing review.

10/10 Excellent

Satishwar

Séjour de 2 nuits en avril 2023

10/10 Excellent

gina

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We have stayed here several times over the last few years. The staff from check in to the restaurant are the BEST of the BEST, fun, happy, full of personality and welcome you with so much kindness. The rooms are always perfect upon arrival and the grounds are beautiful. This is our go to place in Medford area.
Séjour de 1 nuit en avril 2023
Réponse de Terri Steinhorst, Operations Manager, The Chalets le 20 mai 2023
Thank you for such a glowing review! I am so very glad you enjoyed your stay.

10/10 Excellent

Gowri Kumar

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and neatly maintained.
Séjour de 1 nuit en février 2023
Réponse de Terri Steinhorst, Operations Manager, The Chalets le 17 févr. 2023
Thank you. It was a pleasure to host you and your family. My staff takes great pride in the cleanliness of the rooms. I will pass your compliment on to them.

10/10 Excellent

Gary

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gray spot to stay when you’re in the Medford, OR area.
Séjour de 2 nuits en septembre 2022
Réponse de Terri Steinhorst, Operations Manager, The Chalets le 20 nov. 2022
Thank you for your review. We are so glad you enjoyed your stay.

10/10 Excellent

David

Séjour de 1 nuit en octobre 2022

10/10 Excellent

Justine

Voyage en famille
Les points forts : Propreté et personnel et service
Enjoyed our stay. Suite was nice and clean. Beautiful grounds and outdoor seating.
Séjour de 1 nuit en octobre 2022
Réponse de Terri Steinhorst, Operations Manager, The Chalets le 15 oct. 2022
Thank you for the kind words. We are thrilled you enjoyed your stay.

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Melinda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Jeffrey

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The place is nice quite and reasonably close to alot of winery's in the area.
Séjour de 2 nuits en août 2022

6/10 Satisfaisant

Alvin

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Terrible food and service
Room is very spacious and clean! Golf course view is great too! Restaurant is terrible . There were only 4 tables at the time and it took over an hour for food to be ready. When we finally got the good, it tasted like salt and salt only. We were unable to eat the food because it was just too salty. We ended up throwing away food worth $68. Never experienced that before. We booked a double Queen suits. The bathroom only had one set of shampoo, conditioner, and shower gel (15ml). I texted to request more, the response was quick and polite. 10 mins later another lady was knocking on our door distributing the shampoo. I told her I needed three extra for everything because we had four ppl in total. The lady tried to ration me telling me that two ppl can share one. Again, never experienced this before. Overall, good space, clean room, comfortable bed and sheets! Only thing you can do is have a good night sleep because everything else is unacceptably disappointing.
Séjour de 1 nuit en juillet 2022

6/10 Satisfaisant

Travis

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Road trip
Units should come with a microwave and a desk with chair to work from. These were missing and not available so unless all you do is golf I would give it a miss.
Séjour de 1 nuit en juillet 2022
Réponse de Terri Steinhorst, Lodging Operations Manager le 13 août 2022
Thank you for the review. I am sorry that we did not exceed your expectations. All of our suites do have separate living room with a microwaves, couch, coffee table and armchair. You had reserved a luxury king room which does not have those items. You can take a virtual walk through of both of our rooms at www.resortateaglepoint.com/lodging. The Luxury King video is near the top of the page, and the Suite is near the bottom.

10/10 Excellent

Richard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great launching pad for Crater Lake as well as a golf resort
Séjour de 2 nuits en juillet 2022

6/10 Satisfaisant

Steve

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
It was very disappointing that the restaurant was closed all but two days a week. Hardly a “resort”. Golf course was very nice and employee was fantastic.
Séjour de 1 nuit en juin 2022
Réponse de Terri Steinhorst, Operations Manager, The Chalets le 29 juin 2022
We are very sorry to hear that your experience was less than wonderful. There does seems to be some sort of miscommunication. Our restaurant is open every day except Mondays and Tuesdays, from 8 am to 8 pm, serving breakfast, lunch and dinner. We are hiring new staff, and anticipate being open 7 days a week very soon. Your review are very important to us. I trust that you found the lodging and other aspects of your stay enjoyable. We make every endeavor to

8/10 Bien

Christopher

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not pet friendly, Hotels.com error
Hotels.com let me down. I chose pet friendly hotel, but this hotel does not allow pets. The hotel made accommodations, but the experience was frustrating.
Séjour de 2 nuits en juin 2022

10/10 Excellent

Jeannine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect
Everything was perfect. Beautiful room, easy, fast check in, clean and updated room, lovely grounds. Very comfortable bed. Couldn’t have been better.
Séjour de 2 nuits en mai 2022
Réponse de Terri Steinhorst, Operations Manager, The Chalets le 6 juil. 2022
Thank you for your kind review. We are so very glad you enjoyed your stay.

10/10 Excellent

mary

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly and accomodating staff, very clean and well appointed room with patio, lovely landscape, quiet and relaxing!
Séjour de 2 nuits en avril 2022

10/10 Excellent

Heather

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loved our chalet and patio!!
Beautiful chalets! Very clean. Staff is very friendly. Units even have an extra touch of a little snack basket. Loved the outdoor patio too. Will definitely stay again!
Séjour de 2 nuits en avril 2022

10/10 Excellent

Tim

Les points forts : Personnel et service
Séjour de 2 nuits en novembre 2021
Réponse de Terri Steinhorst, Lodging Operations le 20 nov. 2021
Tim, Glad you enjoyed your stay at The Chalets. Hope to see you again.

10/10 Excellent

Sharon M.

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice stay at a nice property.
Séjour de 2 nuits en septembre 2021
Réponse de Terri Steinhorst, Lodging Operations le 4 oct. 2021
Sharon, we are happy your stay at The Chalets was a pleasant experience. We always enjoy hearing that our guests find the grounds and golf course add to their pleasure. We hope you will join us again.

10/10 Excellent

William

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The place was very clean and comfortable. We felt secure in the neighborhood. We had breakfast in a very nice restaurant “Cracking and Stacking”
Séjour de 2 nuits en août 2021
Réponse de Terri Steinhorst, Lodging Operations le 3 sept. 2021
Dear William, Thank you for staying with us at The Chalets. Since COVID and staffing problems prevent us from having Talon Restaurant open for breakfast, it is our good fortune to have "Crackin' and Stackin' right down the road. Please join us again the next time you visit the Rogue Valley.

10/10 Excellent

Tina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Above outstanding
So awesome hate to share it because I want to stay there a lot! Best customer service in a long time! Restaurant was great as well.
Séjour de 2 nuits en août 2021
Réponse de Terri le 30 août 2021
We are thrilled that you enjoyed your stay. Thank you for taking the time to post a review. We truly appreciate it.

10/10 Excellent

Richard S

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is a high class, well maintained and exhibits great service. Great place to stay.
Séjour de 2 nuits en août 2021
Réponse de Terri Steinhorst, Lodging Operations le 3 sept. 2021
Dear Richard, Thank you for staying at The Chalets and for letting us know the service met or exceeded your expectations. I shall pass your compliment on to the staff. We hope to see you again the next time you are in Southern Oregon.

10/10 Excellent

Sigalit

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2021

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were greeted outside by the property manager, Terri. She was a great host and totally accommodating. The rooms are just fantastic. A small Living room with fireplace ad. A big bedroom. It appears they are all very new and decorated tastefully. We unfortunately hit a period of bad smoke and could not play golf. As we planned so we ended up leaving early. Terri also gave us great Resteraunt recommendations and both were top notch! We will be back.
Séjour de 3 nuits en août 2021
Réponse de Terri Steinhorst le 19 août 2021
We are so glad to hear that your stay at the Resort was a good one. Thank you so much for the glowing review. We hope to see you again soon!

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I enjoyed staying there, the suite is spacious with fridge and microwave. The balcony facing the golf course is a bonus. I liked that compared to a hotel, the rooms have their own entrance, no elevator needed. It was quiet. The only small negative thing i could think of is that the trash cans had no liner. Also easy checking in and check out. I also appreciated the info about local sight seeing places and restaurants that was provided when checking in. Next time i am in the area, will definitely stay there again.
Séjour de 4 nuits en août 2021
Réponse de Terri S. le 8 août 2021
Thank you for your review. We so appreciate guests that take the time to give us feedback. Glad you had a good stay. The trash can liner was an oversight. We usually do line the cans, but always thoroughly wash them out between guests. We hope to see you again soon!

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place was great!! The grounds are well kept, the inside of the room was clean and tidy. I will definitely stay again when I’m in the area.
Séjour de 2 nuits en juillet 2021
Réponse de Terri le 4 août 2021
We are so very glad you enjoyed your stay. Thank you for your feedback.

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect to stay and play. The resort has just been sold and there are plans for better dining and more accommodations. I'll be back.
Séjour de 3 nuits en juillet 2021
Réponse de Terri S. le 31 juil. 2021
Thank you for your review! We so appreciate our guests and are glad that you enjoyed your stay.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The grounds were lovely
Séjour de 3 nuits en juillet 2021
Réponse de Terri Steinhorst, Lodging Operations le 3 sept. 2021
Dear Guest, Thank you for staying at the Resort at Eagle Point Golf Course. We appreciate hearing how each of our guests enjoy their stay, but it is particularly nice to hear that they also enjoy our grounds and gardens. We hope to see you again the next time you are in the Rogue Valley.

8/10 Bien

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2021

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful location
Séjour de 2 nuits en juillet 2021
Réponse de Terri Steinhorst, Lodging Operations le 3 sept. 2021
Dear Guest, Thank you for staying with us at the Resort at Eagle Point Golf Course. We, too, feel that the location of The Chalets is beautiful. The golf course, the gardens, the mountains are all there for our guests to enjoy from their patio or balcony. We hope you will stay at with us again the next time you are in the Rogue Valley.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful back patio overlooking the driving range.
Séjour de 3 nuits en juin 2021

10/10 Excellent

Corey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Highly recommend
I loved this hotel. Beautiful setting...right on a golf course. Very comfortable rooms. Great breakfast. Peaceful, clean... I highly recommend this hotel to anyone planning a stay in the area.
Séjour de 2 nuits en mars 2021
Réponse de Bob and Chana le 28 mars 2021
Thank you for the great review! It was our pleasure to have you stay with us. We appreciate your patronage.

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Propreté et personnel et service
Beautiful resort, but they still refuse to provide any cleaning service which is unacceptable given the full rate they continue to charge. They can hire a maid who has been vaccinated or use gloves, to resupply, provide clean towels snd take out trash.
Séjour de 3 nuits en mars 2021
Réponse de Bob and Chana le 28 mars 2021
We appreciate your review and understand your desire to have service the way we used to be able to do.. Unfortunately Covid 19 has changed the Lodging business and the world. We never refused to provide the service but needed to keep our staff safe during these trying times. Most of our guests preferred it also, but we appreciate your comments and hope to get back to normal.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel! Comfortable, great service.
Séjour de 2 nuits en novembre 2020
Réponse de Bob and Chana le 9 nov. 2020
Thank you for your great review. It was our pleasure to have you stay with us.

10/10 Excellent

Lynn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful and Comfortable!
We love staying here. It is always excellent and beautiful. Everyone is so friendly!
Séjour de 2 nuits en septembre 2020
Réponse de Bob and Chana le 27 sept. 2020
It was our pleasure to have you stay with us. Thank you for your wonderful review. We look forward to having you come back.

10/10 Excellent

Sara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2020
Réponse de Bob and Chana le 12 août 2020
Thank you for your 10 out of 10 Review. We appreciate it and glad you enjoyed your stay.

10/10 Excellent

Donna, Carnation, Washington

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property, very friendly service, clean and comfortable. Would come and stay here again!
Séjour de 2 nuits en août 2020
Réponse de Bob and Chana le 4 août 2020
Thank you for the great review. It was our pleasure to have you stay with us. We look forward to having you come back.