Hall

Avis sur Best Western Markita Inn

2.5 out of 5
Best Western Markita Inn
2401 W Main St, Durant, OK

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 466 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 344 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 107 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 41 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 42 avis sur 1000." "

8,6/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Jocelyne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien pour une nuit
Très propre ! Nous avons pu profiter de la piscine ! Chambre spacieuse ! Restaurants et walmart à proximité
Séjour de 1 nuit en mai 2018

8/10 Bien

Lana

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was very clean in room and it was a convenant location to casino
Séjour de 1 nuit en mai 2024
Réponse de BK-GM le 21 mai 2024
Thank you Lana! We hope to see you again soon.

6/10 Satisfaisant

Terry, Springdale

Les points forts : Personnel et service
Rug was dirty walking left foot/socks black
Séjour de 1 nuit en mai 2024
Réponse de BK-GM le 11 mai 2024
We are working as diligently as possible to get them professionally cleaned. Our high occupancy as well as the rains has made it where we are unable to get to the rooms to take care of it as timely. I am so sorry. We do have a list of rooms scheduled, hopefully you'll give us another chance to make things great for you!

8/10 Bien

WS2005

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de BK-GM le 6 mai 2024
Thank you! Come see us again!

10/10 Excellent

Crystal

Voyage en couple
Absolutely the most comfortable beds and a great shower!
Séjour de 1 nuit en avril 2024
Réponse de BK-GM le 6 mai 2024
Thank you Crystal! We're happy to hear you enjoyed our amenities. Come see us gain should you travel back in our area.

10/10 Excellent

Mark

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable bed, lots of pillows, clean room
Séjour de 1 nuit en avril 2024
Réponse de BK-GM le 23 avr. 2024
Thank you for staying with us. I appreciate the comments! Hopefully this will become your place to come when traveling!

8/10 Bien

Nanetta, Tahlequah

Séjour de 1 nuit en avril 2024
Réponse de BK-GM le 6 mai 2024
We appreciate your business, come see us should your travels bring you back through.

10/10 Excellent

Samantha

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
We stayed for one night on our way home from a family trip. It was a great place to rest for the night! The staff was friendly. The beds were comfortable and the area was quiet. The breakfast was a nice bonus. Nothing extravagant but was a good time saver to fill up our bellies before we hit the road. Also very reasonably priced for how nice the rooms are.
Séjour de 1 nuit en avril 2024
Réponse de BK-GM le 18 avr. 2024
I appreciate your feedback! We'd love to see you again should your travels bring you back this way!

10/10 Excellent

Abby

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Workers are nice the room was so clean
Séjour de 1 nuit en avril 2024
Réponse de BK-GM le 23 avr. 2024
It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs.

10/10 Excellent

Barbara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Receptionist was helpful
Séjour de 1 nuit en avril 2024
Réponse de BK-GM le 6 mai 2024
I appreciate your comments. We feel truly blessed to have such a great team ourselves. We hope to see you again should you travel back through our area.

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very helpful staff
Séjour de 2 nuits en mars 2024
Réponse de BK-GM le 28 mars 2024
Thank you James! We look forward to seeing you again should your travels bring you back through.

8/10 Bien

Anita

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Resident of room upstairs stomped on floor and continued loud noise every night.
Séjour de 2 nuits en mars 2024
Réponse de BK-GM le 28 mars 2024
Thank you Anita, I am very sorry if they were noisy. Please call the desk any time you have that issue so we can resolve it. Our floors and ceilings are pretty sound proof so if you're hearing that there's definitely a problem. I do hope you'll come back to see us again so we can give you the excellence you deserve.

10/10 Excellent

Andrew

Nice place to stay
Séjour de 1 nuit en mars 2024
Réponse de BK-GM le 21 mars 2024
Thank you Andrew! We look forward to having you back!

8/10 Bien

gwenette green

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Clean
Séjour de 1 nuit en mars 2024
Réponse de BK-GM le 28 mars 2024
Thank you! We'd love to have you back if your travels bring you to our town again!

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good stay
Great location; plenty of conveniences including a lot of good food options. Just up the road from Choctaw. Basic motel accommodation, but well maintained, clean. Will stay here again
Séjour de 1 nuit en février 2024
Réponse de BK-GM le 22 févr. 2024
Thank you Michael! We truly appreciate your feedback and look forward to seeing you again soon!

8/10 Bien

LuAnn

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en février 2024

8/10 Bien

Kenneth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de BK-GM le 16 févr. 2024
Thank you Kenneth! We look forward to your next visit with us!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024

10/10 Excellent

Karen

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lots of light in parking area
Séjour de 1 nuit en février 2024
Réponse de BK-GM le 13 févr. 2024
Thank you Karen! We'd love to see you back soon.

4/10 Médiocre

William

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
They made improvements in bathroom, but they did it half—s with very poor quality. Carpet is very old and just laid on the floor. Ants were all around the sink, vanity was built at a child’s night. Ratings where higher than Holiday Inn & LaQuinta Inn which are much newer.
Séjour de 1 nuit en janvier 2024
Réponse de BK-GM le 6 févr. 2024
Thank you for the review. We take great pride in keeping things updated and refreshed, and as you might imagine, improvements are always ongoing with older properties. We are currently in the process of getting new carpet, however in the meantime we do our best to keep the carpets shampooed regularly. With all the rain we've had the pesky sugar ants manage to find a way inside on occasion. I'm so sorry this happened to you. We did contact Terminix to come out for a special treatment to hopefully deter them. I do hope you'll give us another chance to show we are the best and friendliest here!

8/10 Bien

J

Les points forts : Propreté et personnel et service
Location was convenient for my needs. The carpet in the rooms should be updated.
Séjour de 1 nuit en janvier 2024
Réponse de BK-GM le 6 févr. 2024
We are in the process of updating several rooms, however our occupancy has limited our capabilities to get good measurements for the ordering process. We do hope you'll consider staying with us again.

8/10 Bien

Denise

Voyage en groupe
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Needs a little updating inside the rooms and you really should get the hot water fixed, I personally do not like taking cold showers in a room I am paying for. Other than that is was a good stay with friendly staff.
Séjour de 2 nuits en janvier 2024
Réponse de BK-GM le 16 févr. 2024
Thank you for your comments. I hate the water was cold for you. My front desk did have to have maintenance out to look at the issue when you reported it. They did manage to find and fix the problem. I do hope you will give us another chance to give you the superior service you deserve!

6/10 Satisfaisant

Fred

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Get rid of the carpet in the rooms.
Séjour de 1 nuit en janvier 2024
Réponse de BK-GM le 22 févr. 2024
Thank you for your feedback. We are in the process of acquiring new carpeting, however we do try to keep a regular stringent routine of cleaning them. Occupancy has had a few of our rooms out of the schedule. I do hope you'll reconsider trying us again!

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de BK-GM le 13 févr. 2024
Thanks Jennifer! We're delighted to have you back soon!Safe Travels!

8/10 Bien

T

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Classic Best Western - Great Value
Classic Best Western: Clean room with door opening to the sidewalk. It's a working-man motel; if you can tolerate heavy-duty diesel pickups warming up in the parking lot at 6AM, this is for you. Classic Best Western breakfast: Cook a waffle and add eggs, sausage, biscuits & gravy, cereal or fruit. Thoroughly enjoyable! Great value.
Séjour de 1 nuit en janvier 2024
Réponse de BK-GM le 13 févr. 2024
Thank you T, we truly appreciate your kindness. We look forward to having you back to see us again!

10/10 Excellent

Amy

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
I have always enjoyed this quaint little motel. They do such a great job having the room prepared and the friendliest staff to welcome you. We will continue to stay here when we come to Durant.
Séjour de 2 nuits en janvier 2024
Réponse de BK-GM le 10 janv. 2024
We truly appreciate your loyalty to our little hotel. Thank you for the kind words, I'll be sure to pass along the comment to our owner and staff.

10/10 Excellent

Scott, Tulsa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The facility was very clean, parking was easy and the staff was friendly.
Séjour de 1 nuit en décembre 2023
Réponse de BK-GM le 10 janv. 2024
Thank you Scott! We appreciate the opportunity to have been of service to you. We hope to see you again soon in your travels!

10/10 Excellent

Brenda

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean room and smelled fresh also! Thank you!!!!
Séjour de 1 nuit en janvier 2024
Réponse de BK-GM le 10 janv. 2024
Thank you so much! Come stay again soon

10/10 Excellent

Larry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Kathy

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Confort de la chambre
Disappointed
Bed mattress had a huge dip. Very uncomfortable. Bathroom had a continuous odor. Bathroom wall above shower had mold. Room keys did not work after the first time.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

tamey

Séjour de 1 nuit en décembre 2023
Réponse de BK-GM le 5 janv. 2024
Thank you! Please come back and see us soon! Safe Travels..

10/10 Excellent

Patrick

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My wife and I have stayed in numerous hotels in our travels. We love this hotel. I did not believe employees like this were still out the supporting their customers and business in any market. As the business world is more interested in sending surveys than staffing with team members like this. 10 stars and scale of 1 to 5 For Marissa and her crew at Durant OK location we will be back.
Séjour de 1 nuit en décembre 2023
Réponse de BK-GM le 5 janv. 2024
Thank you so much! We are thrilled to know you enjoyed your stay with us! We feel very blessed to have such a great and caring team! We look forward to seeing you again soon.

6/10 Satisfaisant

Alma

Voyage en couple
Les points forts : Propreté et personnel et service
Staff that checked us in was vey friendly and got us checked in quickly. The tv did not work, the property was dated, and the bed was very uncomfortable. It was suitable for a last moment choice since the hotel we wanted to stay in was booked but I would not seek out this place to stay again.
Séjour de 1 nuit en décembre 2023
Réponse de BK-GM le 5 janv. 2024
Our property is an older facility with convenient exterior entrances that a lot of people prefer now days, however our furnishings, amenities, and features are as modern and fresh as any other typical Best Western. Our Serta sleepers are new mattresses which most people love, however some may prefer a softer type. It's definitely not like ours at home. I hope you were able to inform the desk to fix the tv. They are pros at resetting it as the remotes easily get it off the HDMI it should be on. We hope to earn another opportunity to be of service to you.

10/10 Excellent

Tim

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de BK-GM le 5 janv. 2024
Thank you Tim! Please come back soon to see us!

10/10 Excellent

Tien

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Jeffery

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I appreciated the two ladies at the front desk who were able to give me an earlier check in; they were friendly and professional and a definite asset to this property. My room was spotless. Will definitely stay again.
Séjour de 1 nuit en décembre 2023
Réponse de Coleen le 2 janv. 2024
Thank you for taking the time to review our property. I'm thrilled to learn you enjoyed all our amenities. I'll pass along the compliment to our team and owner.Come see us again soon!

8/10 Bien

charles

Voyage en famille
Les points forts : Personnel et service
Comfortable bed . Good for a quick over night stay .
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Kimberly

Séjour de 1 nuit en décembre 2023
Réponse de BK-GM le 13 févr. 2024
Thank you! Come back and visit us soon

10/10 Excellent

Erick

Séjour de 2 nuits en décembre 2023
Réponse de BK-GM le 13 févr. 2024
Thank you Erick! We appreciate your business and hope to see you again soon.

8/10 Bien

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

8/10 Bien

DAVID, Peoria

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
This is at the bottom end of Best Western properties and the inconsistency in quality is generally why I avoid Best Western
Séjour de 1 nuit en décembre 2023
Réponse de BK-GM le 16 déc. 2023
Best Western hotels is actually a membership organization of owners rather than a franchise. You will find many different types of hotels and brands in our system of properties, something for everyone's taste. It is a hotel group known for active individual ownership, all who take great pride in the facilities and services they offer. Perhaps strictly choosing one of the plus or premier locations would be more to your preferences. We work diligently to maintain our older property and keep it clean. Our furnishings, amenities, and features are as modern and fresh as any other typical Best Western. Of course, we work diligently to rise above those newer property comparisons by taking great pride in offering the the friendliest service in our community. I appreciate your feedback and hope you will reconsider staying again. Safe travels!

4/10 Médiocre

Beth

Séjour de 1 nuit en décembre 2023
Réponse de BK-GM le 2 janv. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us. Our service promise states: "If something is not meeting your expectations, please let us know. We want to make it right." Knowing specifically what we have done right and where we can improve, helps us to make things great for all guests in the future.

10/10 Excellent

Fabiola

Séjour de 1 nuit en décembre 2023
Réponse de B.K-GM le 12 déc. 2023
We loved having you! Please come see us again soon!

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
BW Markita is Always Pleasant
Another great stay at Best Western Markita! We can always count on friendly people and a comfortable room there.
Séjour de 1 nuit en décembre 2023
Réponse de BK-GM le 7 déc. 2023
Thank you for completing the survey regarding your recent stay at our property. I am happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property soon. Please let us know if we can do anything to improve your stay next time!

10/10 Excellent

Don, Argyle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was incredible
Séjour de 1 nuit en décembre 2023
Réponse de BK-GM le 5 déc. 2023
I am happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property soon. Please let us know if we can do anything to improve your stay next time!

10/10 Excellent

Diana, Frisco

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The office staff were very friendly and helpful. They will give you an extra towels, shampoo, conditioner and soap if you need it. The property has a laundry room and a soda machine next to the ice machine. Don't forget to get change for the washer and dryer. The laundry room needs a code to get in. It's nice to feel secure that way. They have a clean pool too. Walmart is just down the street. And the Casino is a couple minutes drive away. Waffle House is right next door and McDonald's and Long John Silvers is just a walkable minute away. I'm disabled so everything is so convenient and safe.
Séjour de 3 nuits en novembre 2023
Réponse de BK-GM le 5 déc. 2023
Thank you Diana! I am happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property soon. Please let us know if we can do anything to improve your stay next time!

6/10 Satisfaisant

carmen, CORPUS CHRISTI

Voyage en couple
Les points forts : Personnel et service et équipements
Hotel needs updating.
Séjour de 1 nuit en novembre 2023
Réponse de BK-GM le 20 déc. 2023
We are an older hotel but work diligently to keep it up to the highest standards including fresh, new linens, a full hot breakfast, as well as all the remodeling we are in process of completing. Hopefully you'll stop back by and we can accommodate you in one of the finished rooms.

8/10 Bien

Sally

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de BK-GM le 20 déc. 2023
Thank you Sally! We hope to see you again soon!

10/10 Excellent

Roger

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de BK-GM le 1 déc. 2023
Thank you for completing the survey regarding your recent stay at our property. I am happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property soon. Please let us know if we can do anything to improve your stay next time!