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Avis sur Hampton Inn Dubuque

2.5 out of 5
Hampton Inn Dubuque
3434 Dodge St, Dubuque, IA

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 548 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 310 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 78 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 43 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 22 avis sur 1001." "

9,0/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Gregory, APPLETON

Séjour de 2 nuits en avril 2024

8/10 Bien

Greg

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté
1.The mini fridge had an old, dried spill of something that hadn't been cleaned. I had to clean the mini fridge before I used it. 2. The shower and bathroom were so dirty that my wife was very upset. I had to clean them before she felt comfortable enough to use the bathroom. There was long, black hair dried onto the shower walls.There was medium length blonde hair and a barrette with blonde hair on the floor under the sink. There was black and blonde pubic hair on the floor by the toilet.
Séjour de 1 nuit en avril 2024
Réponse de GM le 13 avr. 2024
Thank you for staying with us, I am sorry to hear that you had cleaning issues with your room, I will pass this information on to my housekeeping dept to let them know of your concerns.

4/10 Médiocre

Dyon

Voyage en famille, Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Upon arrival the first light we turned on was burnt out, window shades did not work and when we asked the staff about it they knew the room before asking for it . Tells me that staff knew the shades didn't work and failed to fix before renting the room. Smoke alarm went off three times??? I will not be back.
Séjour de 2 nuits en mars 2024
Réponse de GM le 9 avr. 2024
Thank you for staying with us, I am sorry to hear about the issues you had with your room. the motor in the shades is non repairable but we are waiting on the new motors.

8/10 Bien

Elisabeth

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff and clean overall.
Séjour de 1 nuit en mars 2024
Réponse de GM le 31 mars 2024
Thank you for staying with us, we hope to see you again soon.

8/10 Bien

Stephen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The motel was clean and convient for our travel
Séjour de 1 nuit en mars 2024
Réponse de GM le 25 mars 2024
Thank you for staying with us. We hope to see you again soon.

8/10 Bien

Michele

Voyage en famille, Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Beds very comfy.
Séjour de 2 nuits en mars 2024
Réponse de GM le 25 mars 2024
Thank you for staying with us. We hope to see you again soon.

8/10 Bien

Gary

Séjour de 1 nuit en mars 2024
Réponse de GM le 31 mars 2024
Thank you for staying with us, we hope to see you again soon.

10/10 Excellent

DeAnn

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de gm le 12 mars 2024
Thank you for staying with us! Hope to have you back again soon.

8/10 Bien

Elisa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There was a track team there and the boys were very loud by the elevator. It only got quiet at 11pm. The breakfast bar was okay but a lot of the food was cold or gone because of the track team.
Séjour de 1 nuit en février 2024
Réponse de gm le 12 mars 2024
Thank you for staying with us! Hope to have you back again soon.

10/10 Excellent

jerrad

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff is great. Nice rooms. Good shower, and the bed was like a cloud. In my former job i slept in a ton of hotels. And the bed is everything!
Séjour de 1 nuit en février 2024
Réponse de gm le 12 mars 2024
Thank you for staying with us! Hope to have you back again soon.

6/10 Satisfaisant

Tim

Voyage en famille
Noisy
Séjour de 3 nuits en février 2024
Réponse de gm le 12 mars 2024
Thank you for staying with us! Hope to have you back again soon.

10/10 Excellent

Derek

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The people that designed or remodeled this hotel thought of many little things that other hotels did or do not. An automatic built in night light in the bathroom - genius. A coat rack on the wall - genius. The lamps with built in USB charger - brilliant. The multi position shower head - often installed but useless but not here - Awesome. The decor was modern yet comforting. The welcome on the TV screen was fantastic. The ability to log into MY streaming services was great, (you just need YouTube TV and not just YouTube). The mattresses were middle of the road. Not too firm and not too plush. Pillows are always a guest preference and we brought our own. Will be staying here again in December. See you then!
Séjour de 1 nuit en février 2024
Réponse de gm le 12 mars 2024
Thank you for staying with us! Hope to have you back again soon.

10/10 Excellent

Michael

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Staff was very accommodating, the facility was clean.
Séjour de 2 nuits en février 2024
Réponse de gm le 12 mars 2024
Thank you for staying with us! Hope to have you back again soon!

10/10 Excellent

Dawn

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location, pet friendly, nice updated rooms, good breakfast!
Séjour de 2 nuits en février 2024
Réponse de Carol le 7 févr. 2024
Thank you for staying with us. Hope to see you again soon.

10/10 Excellent

Jean

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Its around a bunch of stores
Séjour de 1 nuit en février 2024
Réponse de Carol le 7 févr. 2024
Thank you for staying with us. Hope to see you again soon.

10/10 Excellent

Joanne, Dubuque

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Carol le 7 févr. 2024
Thank you for staying with us. Hope to see you again soon.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Everything about our stay at the Hampton Inn was good except the breakfast wasn’t quite as good as it usually is
Séjour de 1 nuit en janvier 2024
Réponse de Carol le 23 janv. 2024
Thank you for staying with us. Hope to see you again soon.

10/10 Excellent

Deborah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Parking lot surrounds the hotel (unfortenately close spots are reserved for diamond memebership. Otherwise nice property. Well kept. Staff was very nice
Séjour de 1 nuit en janvier 2024
Réponse de Carol le 22 janv. 2024
Thank you for staying with us. Hope to see you again soon.

10/10 Excellent

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Carol le 17 janv. 2024
Thank you for staying with us. We hope to see you again soon.

8/10 Bien

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Carol le 15 janv. 2024
Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Jeff

Séjour de 1 nuit en janvier 2024
Réponse de Carol le 29 janv. 2024
Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Neema

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Carol le 10 janv. 2024
Thank you for staying with us, Hope to see you again soon.

6/10 Satisfaisant

Beth

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
The bathroom needed some attending too. The floor definitely needed swept. There was hair in the shower and on the drain. The conditioner was out in the shower. The rest of the hotel room was clean.
Séjour de 1 nuit en janvier 2024
Réponse de Carol le 10 janv. 2024
Thank you for staying with us, Hope to see you again soon. I will let housekeeping know of your concern.

10/10 Excellent

Laura

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Carol le 10 janv. 2024
Thank you for staying with us, Hope to see you again soon.

10/10 Excellent

Lynn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Carol le 5 janv. 2024
Thank you for staying with us. Hope to see you again soon.

10/10 Excellent

Cheryl

Séjour de 1 nuit en décembre 2023
Réponse de Carol le 22 janv. 2024
Thank you for staying with us, We hope to see you again soon.

10/10 Excellent

Cissa

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Carol le 19 déc. 2023
Thank you for staying with us, Hope you enjoyed your stay

4/10 Médiocre

Voyageur vérifié

Voyage en groupe
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Séjour de 1 nuit en décembre 2023
Réponse de Carol le 19 déc. 2023
Thank you for staying with us, Hope you enjoyed your stay

10/10 Excellent

Darrel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Carol le 19 déc. 2023
Thank you for staying with us, Hope to see ypou again soon

10/10 Excellent

James

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and clean
Séjour de 1 nuit en novembre 2023
Réponse de Carol le 4 déc. 2023
Thank you for staying with us. Hope to see you again soon.

8/10 Bien

Connie

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice hotel - bed needs replaced - hump in the middle. Kleenex and conditioner were empty.
Séjour de 1 nuit en novembre 2023
Réponse de Carol le 4 déc. 2023
Thank you for staying with us. Hope to see you again soon.

10/10 Excellent

KENNETH, Portage

Séjour de 1 nuit en novembre 2023
Réponse de Carol le 19 déc. 2023
Thank you for staying with us, Hope you enjoyed your stay

8/10 Bien

Nathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not much parking, but nice.
The hotel was located right in the middle of a shopping area, not a whole lot of parking. It's convenient for walking to get things nearby though. There were several restaurants, shops, and a Target nearby. The interior appears to have been newly redone. The room was nice, with a comfortable bed and large new TV with several options for streaming as well as live TV. The bathroom had soap/shampoo/conditioner in bottles attached to the wall, instead of individual disposable bottles. We didn't eat breakfast here, so can't comment on that.
Séjour de 1 nuit en novembre 2023
Réponse de Carol le 13 nov. 2023
Thank you for staying with us. Hope to see you again soon.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Really comfortable with some glitches
The rooms were clean, and in general we were very comfortable, but there were some problems When we got there, the receptionist was excellent but when we got to the second floor, they were piles of towels everywhere you had to walk around. I’ve never seen anything like it. We were literally stepping over things to get into our room. It was depressing for as much as we payed for the room. Once we got in the room everything was as expected, super clean and updated. There was a lightbulb out which animal itself is not a big deal. When we called to get a replacement lightbulb the front desk person walked into our room as we were leaving. I was horrified. I think she knocked but the door turns immediately. I don’t know what she was thinking, but we made the call from the room. I think she felt bad and apologized. The shampoo is out in the tub, but that’s about it. No biggie. You clearly need a different way to do things because this was a Saturday evening, prime time. Also, you should know they were scratches along the nice clean wall up and down the hallway that lined up with that housekeeping cart. There clearly needs to be a different system in place and some guidance. Not what I expect from a Hilton for what we paid. But again I was impressed with how nice the room was how comfortable we were.
Séjour de 1 nuit en novembre 2023
Réponse de Carol le 4 déc. 2023
Thank you for staying with us. Hope to see you again soon.

8/10 Bien

Nick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stay was pleasant. Only complaint being the bathroom door didn’t shut completely
Séjour de 1 nuit en novembre 2023
Réponse de Carol le 4 déc. 2023
Thank you for staying with us. Hope to see you again soon.

8/10 Bien

Miguel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Carol le 13 nov. 2023
Thank you for staying with us. Hope to see you again soon.

10/10 Excellent

Joseph A

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect location great service abd staff
Séjour de 1 nuit en novembre 2023
Réponse de Carol le 11 nov. 2023
Thank you for staying with us. Hope to see you again soon.

10/10 Excellent

Don

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Carol le 8 nov. 2023
Thank you for staying with us. Hope to see you again soon.

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Carol le 8 nov. 2023
Thank you for staying with us. Hope to see you again soon.

10/10 Excellent

Jane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Carol le 6 nov. 2023
Thank you for staying with us. Hope to see you again soon.

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement
Stayed here before for location and all the good aspects of a hotel but this breakfast was undercooked and inedible.
Séjour de 1 nuit en novembre 2023
Réponse de Carol le 4 nov. 2023
Thank you for staying with us. Hope to see you again soon.

10/10 Excellent

Terry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice room. Great breakfast.
Séjour de 2 nuits en octobre 2023
Réponse de Carol le 4 nov. 2023
Thank you for staying with us. Hope to see you again soon.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This is our second time staying at this Hampton Inn in Dubuque, and we were not disappointed. Very nice, quiet hotel. Staff are helpful and friendly, and the room is clean. Solid breakfast too!
Séjour de 1 nuit en octobre 2023
Réponse de Carol le 28 oct. 2023
Thank you for staying with us! Hope to have you back again soon,

10/10 Excellent

James

Séjour de 1 nuit en octobre 2023
Réponse de Carol le 4 déc. 2023
Thank you for staying with us. Hope to see you again soon.

8/10 Bien

Kirk

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
EV charging needed.
I have been staying at this hotel since it first opened and have stayed many times. What concerned me most was the cleanliness of the main areas such as the elevator, the steps, hallways, and piles of dirty linens left untouched in the hallways. The rooms themselves were clean but were only serviced every other day and I believe it was because of management issues and staff not able to keep up. Overall pleasant stay. I'll rebook in the future, but this was not the high Hampton Inn standards that I have known staying here and others throughout the country. I gave a low rating for environment because I would like to see electrical car chargers available. No other branded hotel in Dubuque, Iowa has one and would be most beneficial to guests and the Hampton Inn.
Séjour de 3 nuits en octobre 2023
Réponse de Carol le 23 oct. 2023
Thank you for staying with us. Hope to have you back soon.

10/10 Excellent

YOLANDA

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Carol le 23 oct. 2023
Thank you for staying with us. Hope to have you back soon.

10/10 Excellent

vanessa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were here for a 2 night stay. The hot breakfast and coffee bar were awesome to wake up to. I loved how clean the room looked. It was one of the reasons I picked this hotel, from their website pictures of the room. Exactly as pictured. Overall excellent experience
Séjour de 2 nuits en octobre 2023
Réponse de Carol le 23 oct. 2023
Thank you for staying with us. Hope to have you back soon.

2/10 Horrible

Lucrezia

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Carol le 16 oct. 2023
Thank you for staying with us! Hope to have you back again soon,

10/10 Excellent

Stan

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The dinning area works great for playing cards.
Séjour de 2 nuits en septembre 2023
Réponse de Carol le 14 oct. 2023
Thank you for staying with us. Hope to see you again soon.

8/10 Bien

Frederick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Carol le 28 oct. 2023
Thank you for staying with us! Hope to have you back again soon,