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Avis sur NYX Hotel Dublin Portobello

4 out of 5
NYX Hotel Dublin Portobello
Portobello Harbour, Dublin 8, Dublin, Dublin

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 57 avis sur 87." "
Note des voyageurs de 8 (Bien), d’après 15 avis sur 87." "
Note des voyageurs de 6 (Satisfaisant), d’après 12 avis sur 87." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 87." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 87." "

9,2/10

Propreté

8,8/10

Personnel et service

8,8/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

MOGOLLON

Voyage en couple
Les points forts : Personnel et service
habición muy pequeña, estrecha, no pasan muy seguido el aspirador. el resto del hotel muy agradable, el ambiente. alguna sillas en el comedor son muy estrechas.
Séjour de 3 nuits en février 2024
Réponse de Team NYX le 2 mars 2024
Muchas gracias Mogollon

10/10 Excellent

Darren

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice Hotel - good location
Séjour de 1 nuit en mai 2024
Réponse de Megan le 16 mai 2024
Hi Darren,Thank you for taking the time to review our hotel! We hope to welcome you back soon!Kind regards,MeganGuest relations manager

8/10 Bien

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Megan le 16 mai 2024
Hi Paul,Thank you for taking the time to review our hotel! We hope to welcome you back soon!Kind regards,MeganGuest relations manager

10/10 Excellent

justin, Maple Ridge

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location in Rathmines. Plus the Lower Deck pub is a must !
Séjour de 1 nuit en mai 2024
Réponse de Megan le 13 mai 2024
Hi Justin,Thank you for taking the time to review our hotel! We are delighted you enjoyed your stay here with us! We hope to welcome you back soon!Kind regards,MeganGuest relations manager

10/10 Excellent

Daniel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Came to Ireland for part of our Honeymoon, we were so pleased with this hotel! A wonderful surprise. Starting from the easy check in! They also gave us welcome candy & a welcome drink. Nicholas the Bar Manager was super welcoming. We enjoyed drinks at the bar but did find that the main courses were not great as they lacked in flavor & freshness. Go for the appetizers. Overall a pleasant stay and would visit again & recommend to others.
Séjour de 2 nuits en mai 2024
Réponse de Megan le 12 mai 2024
Hi Daniel,Wow! Thank you so much for your amazing review! We are so happy you enjoyed your stay here with us! We will be sure to pass on your lovely comments to all departments. We hope to welcome you back soon!Kind regards,MeganGuest relations manager

10/10 Excellent

Joe

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, very comfortable room, very quiet.
Séjour de 1 nuit en mai 2024
Réponse de Megan le 8 mai 2024
Hi Joe,Thank you for taking the time to review our hotel! We glad to see you enjoyed your time here with us and we hope you'll come back soon!Kind regards,MeganGuest Relations Manager

8/10 Bien

James

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Megan le 8 mai 2024
Hi James,Thank you for taking the time to review our hotel! We hope to welcome you back soon!Kind regards,MeganGuest Relations Manager

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff is the best in the world
Séjour de 2 nuits en avril 2024
Réponse de Megan le 8 mai 2024
Hi Mark!Thank you for taking the time to review our hotel! We are so glad you enjoyed your stay and that our staff here had such a positive impact on your stay!Kind regards,MeganGuest Relations Manager

6/10 Satisfaisant

Bernadette

Voyage en groupe, Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service
The property looks amazing and is clean however the rooms are small. There is hardly any space between the bed and the wall. Also, if you do stay, make sure you get a room with a view as some rooms are on the ground floor and you cannot see out of the windows because they are frosted so people passing by cannot see in. Breakfast wasn't great if you have coeliac/ gluten intolerance. The food wasn't labelled well. Also, the scrambled eggs was overcooked and you could cut it in slices. Empty food trays were not refilled quickly so we had to wait around or go without some food. Some staff were very helpful whilst others appeared not to make the customer a priority. Pricewise, i booked/ paid through Expedia and when I checked the price the following day for the same rooms/ dates for some friends to join us, I was surprised to see it was over £100 cheaper. Expedia say they offer a price match however, even though it was on their website for cheaper than i paid them, they have refused to refund the difference. Expedia are saying this is because the hotel won't refund the difference. This is unacceptable as my contract was with Expedia therefore on the prise match promise, I believe they should pay the difference. We had communication with a lovely manager on Weds 1st May in the evening. She was very helpful and tried to resolve some issues. Unfortunately I didn't get her name but she was very professional. Personally I won't be staying in the hotel again.
Séjour de 3 nuits en avril 2024
Réponse de Megan le 3 mai 2024
Hi Bernadette,We are so disappointed to see you did not enjoy your time here at NYX. Guest experience is our number 1 priority here and we can see we have failed on this occasion. I have reached out to you personally, so we can discuss the issues raised.Kind regards,MeganGuest Relations Manager

10/10 Excellent

Janset

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the Hotel, beautiful and arty decor / interior. Breakfast was so yummy,, healthy vegetarian options. My room was so beautiful decorated, very comfortable bed and cool bathrooom. Oh and the view, with the water. Loved it. Also very central located. Alos bver
Séjour de 3 nuits en avril 2024
Réponse de Megan le 2 mai 2024
Hi!Thank you for taking the time to review our hotel! We are delighted you enjoyed all aspects of our hotel and we hope to welcome you back soon!Kind regards,MeganGuest Relations Manager

8/10 Bien

Noemi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Megan le 28 avr. 2024
Hi Noemi,Thank you for your feedback on your stay with us at NYX Dublin!Kind regards,MeganGuest Relations Manager

10/10 Excellent

Cameron

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel
Séjour de 1 nuit en avril 2024
Réponse de Megan le 28 avr. 2024
Hi Cameron,Thank you for taking the time to review your stay with us at NYX Dublin! We hope to see you back soon!Kind regards,MeganGuest Relations Manager

10/10 Excellent

Mark

Séjour de 1 nuit en avril 2024
Réponse de Megan le 28 avr. 2024
Hi Mark!Thank you for taking the time to review your stay with us here at NYX Dublin! We hope to welcome you back soon!Kind regards,MeganGuest Relations Manager

8/10 Bien

Mark

Séjour de 2 nuits en avril 2024
Réponse de Megan le 16 mai 2024
Hi Mark,Thank you for taking the time to review our hotel! We hope to welcome you back in the near future.Kind regards,MeganGuest relations manager

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Megan le 22 avr. 2024
Hi Mark, Thank you for your review!Kind regards,MeganGuest Relations Manager

10/10 Excellent

Daryl

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What a lovely hotel, staff excellent. Made my birthday weekend in Dublin that little bit special with a request from my partner & even got a little gift!
Séjour de 1 nuit en avril 2024
Réponse de Team NYX le 16 avr. 2024
Dear Daryl,Thank you so much for this lovely review.We look forward to welcoming you back soon.

10/10 Excellent

Eric, Washington

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Boutique hotel in nice area, modern facilities funky decor, very friendly staff, great breakfast, tiny room but not a deal breaker …
Séjour de 2 nuits en avril 2024
Réponse de Megan le 15 avr. 2024
Hi Eric!Thank you for taking the time to review our hotel! We are delighted you enjoyed all aspects of our hotel :) We hope to welcome you back soon! Kind regards,MeganGuest Relations Manager

8/10 Bien

Monica

Les points forts : Propreté et personnel et service
Séjour de 5 nuits en avril 2024
Réponse de Team NYX le 13 avr. 2024
Thank you Monica for this great review

8/10 Bien

A

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice stay. Very different but we loved the feel and vibe. Rooms are very small. Not much room for luggage and hard to get around with two people as only one person can squeeze past the bed at one time. Bathrooms are great. The two shower heads are super nice. Food was good and staff was very personable. We had issues with our room getting cleaned. Was super frustrating being gone literally ALL day only to come back to an untouched room. Thought they were going to clean it since they were finishing up the room next to ours so went to the lobby for over an hour and it still wasn’t done. No excuse for that in my opinion!!
Séjour de 3 nuits en mars 2024
Réponse de Team NYX le 1 avr. 2024
Dear A,Thank you so much for taking the time to review your stay at NYX Hotel Dublin.

8/10 Bien

Peter

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et infrastructures et conditions de l’hébergement
No space to drop off luggage - then a long walk to find a meter for parking Please review this as there’s loads of space at the front door of NYX
Séjour de 1 nuit en mars 2024
Réponse de Team NYX le 1 avr. 2024
Thank you so much Peter for reviewing your stay at NYX Hotel Dublin. We do offer a few parking options in the area all within walking distance.

10/10 Excellent

Anne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Accommodating staff. Allowed an early checkin which was a game changer.
Séjour de 4 nuits en mars 2024
Réponse de Team NYX le 1 avr. 2024
Thank you so much Anne for reviewing your stay at NYX Hotel Dublin.

8/10 Bien

Edward

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We enjoyed our stay at the NYX. The room was comfortable and the staff friendly. The only complaint we had was that whilst towels were replaced our bathroom was not cleaned whilst we were there (3 nights).
Séjour de 3 nuits en mars 2024
Réponse de Team NYX le 1 avr. 2024
Thank you so much Edward for reviewing your stay at NYX Hotel Dublin. We have addressed your concerns.

6/10 Satisfaisant

MARICAR

Voyage en famille
The rooms are smaller than published. Some bathroom facilties is slightly falling apart. No parking.
Séjour de 4 nuits en mars 2024
Réponse de Team NYX le 1 avr. 2024
Thank you so much Maricar for reviewing your stay at NYX Hotel Dublin.

10/10 Excellent

Zoe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I had the best time here! As a solo traveler I was very looked after by the bar staff. Food was lovely nothing to complain about really.
Séjour de 2 nuits en mars 2024
Réponse de Team NYX le 1 avr. 2024
Thank you so much Zoe for reviewing your stay at NYX Hotel Dublin.

10/10 Excellent

Neil, Dunstable

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Team NYX le 1 avr. 2024
Thank you so much Neilfor reviewing your stay at NYX Hotel Dublin.

8/10 Bien

Kinga

Séjour de 3 nuits en mars 2024
Réponse de Team NYX le 1 avr. 2024
Thank you so much Kinga for reviewing your stay at NYX Hotel Dublin.

10/10 Excellent

Melissa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked this property. The beds were great…though not king size as claimed (they were queens). The staff were very helpful and efficient. I loved that there were plenty of glasses and coffee in the room. The only off putting thing was the strange artwork. They were large canvases of sci-fi models in strange poses that hinted at porn. The area was convenient and pleasant.
Séjour de 1 nuit en février 2024
Réponse de The NYX Hotel Dublin le 4 mars 2024
Dear Guest,Thank you so much for your feedback! we are so delighted to see you like our hotel supplies and staff. Is our pleasure to provide the best products to our guest. About the artwork is a creation of a Famous interior designer Suzanne Garuda of Garuda Design, the portray models represent NYX goddess of the night in the Greek Mythology. We look forward to welcoming you back for another experience in the future!Reception TeamThe NYX Hotel Dublin

6/10 Satisfaisant

hyunjoo helena

Voyage en famille, Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
Front desk manager was very rude.
Séjour de 3 nuits en février 2024
Réponse de Team NYX le 3 mars 2024
Dear Hyunjoo,We would like to gather more info about you review, so we can understand better what and how went wrong. can you please let us know?

10/10 Excellent

Rosie Louise

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The whole hotel was lovely and staff were amazing!!!!
Séjour de 3 nuits en février 2024
Réponse de Team NYX le 27 févr. 2024
Thank you so much Rosie for this lovely review.

6/10 Satisfaisant

Vincent

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Team NYX le 16 févr. 2024
Thank you so much Vincent for reviewing your stay at NYX Hotel Dublin.

10/10 Excellent

Estela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel nuevo ubicado en un área tranquila. Staff atento y muy cordial.
Séjour de 14 nuits en janvier 2024
Réponse de Team NYX le 14 févr. 2024
Thank you for reviewing your stay at NYX Hotel Dublin.

10/10 Excellent

Samantha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Team NYX le 14 févr. 2024
Thank you for reviewing your stay at NYX Hotel Dublin.

10/10 Excellent

Joe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Team NYX le 11 févr. 2024
Thank you so much Joe for reviewing your stay.

6/10 Satisfaisant

Dave

Voyage en groupe
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de Team NYX le 7 févr. 2024
Thank you so much Dave for reviewing your stay.

10/10 Excellent

Sharon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel! Clean, new, chic. Friendly staff. Upscale, modern. Gym facilities were nice with new equipment, but there were no towels or spray cleaners to clean equipment after use. Other than that, nothing to improve.
Séjour de 3 nuits en février 2024
Réponse de Simone le 6 févr. 2024
Thank you so much Sharon for reviewing your stay at NYX Hotel Dublin. Hope we get to see you again next time you are in Dublin.

8/10 Bien

Candida

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Simone le 4 févr. 2024
Thank you so much Candida for giving us such a good score, hope we can welcome you back soon!

10/10 Excellent

Sérgio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Simone le 4 févr. 2024
Thank you so much Sergio for scoring us 10 out of 10, we so hope we can welcome you back any time soon!

10/10 Excellent

Chriona

Séjour de 1 nuit en janvier 2024
Réponse de Simone le 2 févr. 2024
Thank you so much Chriona for reviewing your stay at NYX Hotel Dublin

8/10 Bien

Alexander

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Helt nybyggt hotell! Allt var toppenfint och fräscht. Rent och fint. Trevlig personal. Dock en del hantverksjobb kvar så det borrades och hamrades en del. Vi saknade även en fungerande tv och eftersom ingen kunde koppla in den så fick vi byta rum inför sista natten. Så tre dagar/nätter utan tv var irriterande.
Séjour de 4 nuits en janvier 2024
Réponse de Team NYX le 30 janv. 2024
Thank you so much Alexander for reviewing your stay at NYX Hotel Dublin.

6/10 Satisfaisant

Shelly

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
We booked a brand new hotel for our stay in Dublin because it was a good deal. I think it is an OK place if the price is good and your usual place is higher but the lobby makes you think the room will be a bit nicer than it is. To be fair the bed was comfy which is not always the case. We had an important event to get ready for which was timely and they were running behind with room cleaning so we had to wait an extra two hours to check in which made things pretty stressful for us. It might have been a longer wait, but I had them give me a room that wasn't as nice as the one we had booked. The room had no window that you could open or see out of which made the room very airless and too dry and I kept waking up with throat and eye issues but that maybe I am more sensitive to that. A few strange design flaws, very compact and no lights next to the bed, only lots of overhead lighting. To be honest it probably wouldn't be too bad if it wasn't for the wait and the windowless room. Maybe some of these things will be fixed after it is open a bit longer. The staff was very nice though.
Séjour de 1 nuit en janvier 2024
Réponse de Team NYX le 30 janv. 2024
Dear Shelly,Thank you for reviewing your stay. We are sorry we did not get it right for you on this occasion, I hope we can gain back your trust soon.

2/10 Horrible

Annie

Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 2 nuits en janvier 2024
Réponse de Team NYX le 30 janv. 2024
Thank you so much Annie for reviewing your stay at NYX Hotel Dublin. We apologise we did not get this right for you on this occasion, we hope we can gain your trust again soon,

6/10 Satisfaisant

Laura

Check in is at 3pm but room was not ready when we arrived at 6pm. Offered complimentary drinks while waiting which didn’t arrive. We were then given a voucher for 2 drinks when we asked again about our room. We also had to ask for bath towels as there wasn’t any in the bathroom. Quiet room though.
Séjour de 1 nuit en janvier 2024
Réponse de Team NYX le 29 janv. 2024
Thank you Laura for reviewing your stay at NYX Hotel Dublin. We apologise for the delay in getting your room ready - please trust this is not our standard and would love to recover this for you on your next visit.

10/10 Excellent

Tine

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastisk hotell, helt nytt, veldig rent og stilfullt! Meget imponert!
Séjour de 3 nuits en janvier 2024
Réponse de Team NYX le 29 janv. 2024
Thank you Tine for reviewing your stay at NYX Hotel Dublin.

10/10 Excellent

Aaron

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Team NYX le 30 janv. 2024
Thank you so much Aaron for reviewing your stay at NYX Hotel Dublin.

6/10 Satisfaisant

Sean

Séjour de 1 nuit en janvier 2024
Réponse de Team NYX le 29 janv. 2024
Thank you Sean for reviewing your stay at NYX Hotel Dublin.

10/10 Excellent

Jamie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Team NYX le 24 janv. 2024
Thank you so much Jamie for staying at NYX Hotel Dublin

10/10 Excellent

Gideon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
NYX is a YES
The location is great. The hotel has a great vibe. Staff are friendly and attentive.
Séjour de 5 nuits en janvier 2024
Réponse de Team NYX le 24 janv. 2024
Thank you so much Gideon for this lovely review!

10/10 Excellent

Joseph

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel was great, very clean and comfortable. The staff were very accommodating, particularly when discussing leaving baggage and facilitating a late check out. Would recommend the hotel to anyone visiting Dublin, particularly anyone who needs access to Dublin City South.
Séjour de 1 nuit en janvier 2024
Réponse de Team NYX le 23 janv. 2024
Thank you so much Joseph for staying at NYX Hotel Dublin and for sharing this outstanding review. We really appreciate it.

10/10 Excellent

Victor

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Simone le 22 janv. 2024
Thank you Victor for staying at NYX Hotel Dublin and for reviewing your stay. We really hope we can welcome you back soon.

10/10 Excellent

Hilary

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Simone le 21 janv. 2024
Thank you Hilary for staying at NYX Hotel Dublin and giving us such a great score.