Avis
6,8
7,0/10
Propreté
7,8/10
Personnel et service
5,8/10
Équipements
6,6/10
Infrastructures et conditions de l’hébergement
7,6/10
Écoresponsabilité
Avis
8 mai 2024
Les points forts : Équipements
Séjour de 1 nuit en mai 2024
Réponse de Guest Relation Management le 9 mai 2024
Hi Victoria,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed the view during your stay. Providing a pleasant and memorable experience for our guests is our goal, and we're thrilled that you appreciated the beautiful scenery. We look forward to welcoming you back for another enjoyable stay with a great view!
10/10 Excellent
Victoria
21 avr. 2024
Les points forts : Propreté
Victoria
Séjour de 2 nuits en avril 2024
Réponse de Guest Relation Management le 10 mai 2024
Hi Victoria,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
8/10 Bien
howard
19 avr. 2024
howard
Séjour de 1 nuit en avril 2024
Réponse de Guest Relation Management le 9 mai 2024
Hi Howard,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
6/10 Satisfaisant
Tracy
23 mars 2024
Les points forts : Personnel et service
Tracy
Séjour de 1 nuit en mars 2024
Réponse de Manager le 24 mars 2024
Hello Tracy,We appreciate your feedback regarding your recent stay. Our team will address the reported issue to ensure all rooms meet our high standards. Your input is valuable to us as we strive to continuously improve our guest experience.
6/10 Satisfaisant
Morgan
Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie, Voyage d’affaires
20 févr. 2024
Morgan
Séjour de 1 nuit en février 2024
Réponse de Guest Relation Management le 20 févr. 2024
Hi Morgan,Thank you for sharing your feedback with us. We're glad to hear that our hotel met your needs during your stay and that you appreciated our pet-friendly policy. We're also pleased to hear that you found our ongoing remodeling efforts to be a positive aspect of your stay. We strive to provide an updated and comfortable environment for our guests, and we're glad that you noticed and appreciated our efforts in this regard. We value your input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
10/10 Excellent
Henry, Orlando
18 févr. 2024
Henry
Séjour de 2 nuits en février 2024
Réponse de Guest Relation Management le 20 févr. 2024
Hi Henry,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.
8/10 Bien
Cassandra
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage avec des animaux de compagnie
8 févr. 2024
Les points forts : Propreté et personnel et service
Cassandra
Séjour de 2 nuits en janvier 2024
Réponse de Guest Relation Management le 9 févr. 2024
Hi Cassandra,Thank you for sharing your feedback with us. We're glad to hear that your stay was okay overall. Your satisfaction is important to us, and we're always striving to improve. We value your input and hope to have the opportunity to welcome you back in the future for an even more enjoyable experience.
6/10 Satisfaisant
Voyageur vérifié
7 févr. 2024
Voyageur vérifié
Séjour de 6 nuits en février 2024
Réponse de Guest Relation Management le 9 févr. 2024
Hello Guest,We greatly appreciate you sharing your thoughts about your recent stay with us. We're glad to know that most aspects of your stay were enjoyable. We value your input and welcome any suggestions you may have to enhance your future visits. Your feedback plays a crucial role in helping us understand both our strengths and areas for improvement. Thank you once more, and we look forward to your next visit!
10/10 Excellent
Amos
Voyage en famille
3 févr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Amos
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 3 févr. 2024
Hello Amos,Thank you for your kind feedback! We appreciate your positive comments about your stay at our hotel. We are delighted to hear that everything was to your satisfaction. Your satisfaction is our top priority and we always strive to provide an excellent experience for all our guests. We hope to welcome you back in the future for another enjoyable stay.
8/10 Bien
martel
31 janv. 2024
martel
Séjour de 2 nuits en décembre 2023
Réponse de Guest Relation Management le 1 févr. 2024
Hi Martel,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.
8/10 Bien
martel
31 janv. 2024
Les points forts : Équipements
martel
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relation Management le 1 févr. 2024
Hi Martel,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.
8/10 Bien
martel
31 janv. 2024
martel
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relation Management le 1 févr. 2024
Hi Martel,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We are delighted to hear that you had a good stay with us! Ensuring our guests' satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. It is our pleasure to have you and we hope to see you again soon!
10/10 Excellent
Vincent
11 janv. 2024
Vincent
Séjour de 7 nuits en janvier 2024
Réponse de Manager le 14 janv. 2024
Hello Vincent, We are delighted to hear that you had a fantastic experience during your stay with us! It was a pleasure being able to provide you with excellent service. Should you have any further feedback or require any future assistance, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the near future.
10/10 Excellent
Robin
Voyage en famille
30 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worth it
Robin
Séjour de 3 nuits en décembre 2023
Réponse de Manager le 31 déc. 2023
Hello Robin,Thank you for choosing to stay with us and for taking the time to share your positive experience! We're thrilled to hear that you found our hotel clean, quiet, comfortable, and reasonably priced. It's great to know that our concierge provided excellent service and made your stay even more enjoyable. We appreciate your kind words and look forward to welcoming you back to Super 6 in the future!
2/10 Horrible
Melissa
Voyage en famille
27 déc. 2023
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Melissa
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relation Management le 28 déc. 2023
Hi Melissa,Thank you for your feedback regarding your recent stay at our hotel. The presence of water under the flooring in the bathroom and a hard bed are certainly not the standard of comfort and quality we aim to provide. We take this matter seriously, and we will promptly investigate and address the issues to ensure a more satisfactory experience for our guests in the future. We hope to have the opportunity to welcome you back for an improved and more comfortable stay.
2/10 Horrible
Elizabeth
26 déc. 2023
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Personnel et service
Elizabeth
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relation Management le 28 déc. 2023
Hi Elizabeth,Thank you for your feedback regarding your recent stay at our hotel. Please be assured that we take this matter very seriously. We will investigate the incident thoroughly and take appropriate measures to address the conduct of the housekeeper involved. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
2/10 Horrible
James
Voyage d’affaires
22 déc. 2023
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
James
Réponse de Manager le 23 déc. 2023
Hello James,Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We are committed to ensuring a clean and comfortable environment for all our guests and will address your concerns with our housekeeping team. Your satisfaction is important to us and we appreciate your valuable input as it helps us to continuously improve our services.
2/10 Horrible
Sandra
Voyage en famille avec de jeunes enfants
14 déc. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sandra
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 14 déc. 2023
I apologize for your bad experience. I will be investigating this allegation. Motel 6 Studio 6 is a drugfree workplace and do not condone this behavior.
10/10 Excellent
Stephanie
Voyage en famille
9 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephanie
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 10 déc. 2023
Hello Stephanie,We're thrilled to hear that you had an excellent stay with us! We strive to provide the best experience for all our guests. If you have any further comments or if there is anything else we can assist you with, please feel free to reach out to us. We look forward to welcoming you back in the future!
10/10 Excellent
Danny
Voyage en groupe
8 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Danny
Séjour de 7 nuits en décembre 2023
Réponse de Manager le 10 déc. 2023
Hello Danny,Gracias por compartir tus comentarios positivos sobre nuestras habitaciones limpias y espaciosas. Nos enorgullece brindar un excelente servicio a nuestros huéspedes. Esperamos poder recibirte de nuevo en el futuro.
10/10 Excellent
Jonathan
7 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jonathan
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 9 déc. 2023
Hello Jonathan,Thank you for bringing this to our attention. We apologize for the inconvenience caused during your stay. We always strive to provide a pleasant and smoke-free environment for our guests. We have shared your feedback with our housekeeping team to ensure that this doesn't happen again in the future. If you have any further concerns, please contact our management directly.
6/10 Satisfaisant
Melinda
Voyage d’affaires
7 déc. 2023
Les points faibles : Personnel et service
Melinda
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relation Management le 7 déc. 2023
Hi Melinda,We take such matters seriously, and I assure you that we are actively addressing this issue to prevent a recurrence. Our team will be implementing additional measures to monitor and manage noise levels to ensure a more serene environment for all our guests. Thank you for bringing this matter to our attention, and we hope to have the opportunity to provide you with a more peaceful experience on your next visit.
8/10 Bien
Kathern
5 déc. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Kathern
Séjour de 4 nuits en novembre 2023
Réponse de Guest Relation Management le 6 déc. 2023
Hi Kathern,Thank you for taking the time to share your positive feedback! We're thrilled to hear that you enjoyed your stay at our hotel. Providing a comfortable and enjoyable experience for our guests is our top priority, and it's great to know that we met your expectations. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
8/10 Bien
Kathern
28 nov. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Kathern
Séjour de 2 nuits en novembre 2023
Réponse de Guest Relation Management le 29 nov. 2023
Hi Kathern,Thank you for your positive feedback! We're delighted to hear that you found great value for the price during your stay with us. Providing excellent value and a memorable experience for our guests are top priorities, and we're thrilled that we met your expectations. We appreciate your business and look forward to the opportunity to welcome you back on your future visits.
4/10 Médiocre
Amanda
Voyage en famille, Voyage d’affaires
24 nov. 2023
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Amanda
Séjour de 2 nuits en novembre 2023
Réponse de Manager le 26 nov. 2023
Hello Amanda,We apologize for any inconvenience you experienced during your recent visit. Our team takes pest control seriously, and it seems that our commitment to maintaining a high standard fell short on this occasion. We appreciate your understanding and encourage you to reach out to our management directly to discuss your concerns further.
10/10 Excellent
Russell
Voyage en couple
21 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Russell
Séjour de 1 nuit en novembre 2023
Réponse de Guest Relation Management le 22 nov. 2023
Hi Russell,Thank you for taking the time to provide feedback about your recent stay with us. We are pleased to hear that everything was to your satisfaction. Our team works hard to ensure a comfortable and enjoyable experience for all our guests, and it's rewarding to know that our efforts contributed to a positive stay for you. We look forward to the opportunity to welcome you back for another pleasant stay.
8/10 Bien
Vicky
13 nov. 2023
Les points forts : Personnel et service
Vicky
Séjour de 1 nuit en novembre 2023
Réponse de Guest Relation Management le 14 nov. 2023
Hi Vicky,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our staff friendly and our beds comfortable. Providing a welcoming and comfortable environment for our guests is our top priority, and we're glad we met those expectations. Your concern has been forwarded to our maintenance team for immediate attention. We will ensure that the issue is addressed promptly to enhance the overall experience for our guests. We look forward to the opportunity to host you again and provide you with an even more enjoyable stay.
10/10 Excellent
Jeffrey
12 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jeffrey
Séjour de 2 nuits en novembre 2023
Réponse de Guest Relation Management le 13 nov. 2023
Hi Jeffrey,Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon.
2/10 Horrible
RACHEL
5 nov. 2023
RACHEL
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 29 nov. 2023
Hello RACHEL, We apologize for any inconveniences you may have experienced during your stay. We encourage you to reach out to our hotel directly so we can address any specific concerns or feedback you may have. We value our guests' opinions and strive to provide excellent service.
2/10 Horrible
Michael
3 nov. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 4 nov. 2023
Hello Michael,Thank you for bringing this to our attention. We sincerely apologize for the inconveniences you encountered during your stay. We value cleanliness and guest satisfaction, and we are disappointed to hear about the issues you experienced. We encourage you to reach out to our management team directly with any further details or concerns regarding your stay.
8/10 Bien
Johnny
29 oct. 2023
Les points forts : Propreté
Johnny
Séjour de 2 nuits en octobre 2023
Réponse de Guest Relation Management le 30 oct. 2023
Hi Johnny,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We are delighted to hear that you had a good stay with us! Ensuring our guests' satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. It is our pleasure to have you and we hope to see you again soon!
8/10 Bien
Johnny
26 oct. 2023
Les points forts : Propreté
Johnny
Séjour de 3 nuits en octobre 2023
Réponse de Guest Relation Management le 1 nov. 2023
Hi Johnny,Thank you for your feedback regarding your recent stay at our hotel. We're delighted to hear that you found your room to be comfortable during your stay with us. Ensuring our guests have a relaxing and enjoyable experience is our top priority, and we're pleased to know that we met your expectations in terms of comfort. We hope to have the pleasure of welcoming you back to our hotel in the future.
2/10 Horrible
Maurice
23 oct. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Maurice
Séjour de 1 nuit en octobre 2023
Réponse de Guest Relation Management le 24 oct. 2023
Hi Maurice,Your feedback is incredibly valuable, and we take these matters seriously. We will immediately address the maintenance and repair issues you mentioned, including the missing panel on the air conditioning unit, wall plugs, non-functioning light switches, and any other maintenance concerns to ensure that our rooms are in excellent condition. The cleanliness and maintenance of our property is of utmost importance to us, and we are committed to making the necessary improvements to prevent such issues from occurring in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back and provide you with a vastly improved experience in the future.
4/10 Médiocre
Andrew
15 oct. 2023
Andrew
Séjour de 1 nuit en octobre 2023
Réponse de Guest Relation Management le 17 oct. 2023
Hi Andrew,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
6/10 Satisfaisant
Ed
Voyage en famille
14 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ed
Séjour de 1 nuit en octobre 2023
Réponse de Guest Relation Management le 16 oct. 2023
Hi Ed,We appreciate your feedback and are delighted to hear that you found our hotel to be convenient and offered good value. Your satisfaction and positive comments are important to us, and we're pleased that we could meet your expectations. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.
10/10 Excellent
MICHEAL, Savannah
Voyage en couple
8 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
MICHEAL
Séjour de 1 nuit en octobre 2023
Réponse de Guest Relation Management le 9 oct. 2023
Hi Micheal,Thank you for taking the time to share your feedback about your recent stay at our hotel. We're pleased to hear that you found our prices to be reasonable and that our front desk staff provided great service. Providing value and excellent customer service are important to us, and we're delighted that you had a positive experience. Thank you for choosing our hotel, and we look forward to welcoming you back for more enjoyable stays in the future.
10/10 Excellent
Shunta
26 sept. 2023
Shunta
Séjour de 1 nuit en septembre 2023
Réponse de Guest Relation Management le 28 sept. 2023
Hi Shunta,Thank you so much for your perfect rating! Your satisfaction is of utmost importance to us, and we're thrilled to know that we were able to provide you with a flawless experience during your stay. Our team works diligently to ensure that all our guests feel welcome and have a wonderful time while staying with us. Once again, thank you for choosing to stay with us and for the perfect rating. We can't wait to have the pleasure of hosting you again in the future.
10/10 Excellent
Adam
26 sept. 2023
Les points forts : Propreté et personnel et service
Adam
Séjour de 4 nuits en septembre 2023
Réponse de Guest Relation Management le 27 sept. 2023
Hi Adam,Thank you for your positive feedback about our staff. We greatly appreciate your kind words and are delighted to hear that you had a great experience with our team during your stay. Providing excellent service and hospitality is a top priority for us, and it's always rewarding to know that our efforts are appreciated by our guests. We look forward to welcoming you back in the future for another wonderful stay.
4/10 Médiocre
Elizabeth
Voyage en groupe
25 sept. 2023
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 1 nuit en septembre 2023
Réponse de Guest Relation Management le 27 sept. 2023
Hi Elizabeth,Thank you for your feedback regarding your recent stay at our hotel. The presence of roaches is not in line with our cleanliness and hygiene standards, and we will take immediate action to address and rectify this issue. We will conduct a thorough inspection and implement necessary measures to prevent such incidents from happening in the future. Your feedback is invaluable, and we hope that you would reconsider giving us another opportunity to provide you with a much-improved experience in the future.
10/10 Excellent
shunta
Voyage en famille
25 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
shunta
Séjour de 1 nuit en septembre 2023
Réponse de Guest Relation Management le 27 sept. 2023
Hi Shunta,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your positive comments about the pricing but are concerned to hear about your experience with our housekeeping staff. This behavior is not in line with our service standards, and I want to assure you that we take your feedback seriously. We will address this matter with our housekeeping team to ensure it doesn't happen in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
10/10 Excellent
shunta
24 sept. 2023
shunta
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 28 oct. 2023
Hello shunta,Thank you for your amazing rating! We are thrilled to hear that you had such a wonderful experience at our hotel. We look forward to welcoming you back again soon!
8/10 Bien
Emily
12 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Emily
Séjour de 1 nuit en septembre 2023
Réponse de Guest Relation Management le 13 sept. 2023
Hi Emily,Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed our large, newly renovated rooms at a great price. Providing comfortable and updated accommodations is a priority, and we're delighted that it added to your overall satisfaction. Additionally, we appreciate your kind words about our friendly front desk staff, especially the woman who assisted you. We take pride in our team's dedication to providing excellent service, and it's wonderful to know that it made a positive impact on your stay. We look forward to welcoming you back to our hotel in the future.
8/10 Bien
Harrell
Voyage en famille
13 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Harrell
Séjour de 1 nuit en juillet 2023
Réponse de Guest Relation Management le 14 août 2023
Hi Harrell,Thank you for taking the time to share your feedback about your recent stay with us. We're pleased to learn that you enjoyed easy access to various amenities and that you found our environment to be peaceful and quiet. We take great pride in providing our guests with convenient access to everything they need, whether it's local attractions, dining options, or other services. We're glad you found this aspect of your stay satisfactory. Additionally, we understand the importance of a tranquil environment for our guests to relax and unwind. Your comments about the quietness of our premises are appreciated, and we'll continue to uphold our commitment to offering a serene atmosphere for our guests. Once again, thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again in the future.
10/10 Excellent
Darrick
9 juil. 2023
Darrick
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 30 juil. 2023
Hello Darrick,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
8/10 Bien
Cedric
4 juil. 2023
Cedric
Séjour de 1 nuit en juillet 2023
Réponse de Guest Relation Management le 7 juil. 2023
Hi Cedric,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.
8/10 Bien
Voyageur vérifié
23 juin 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Good for a motel
Voyageur vérifié
Séjour de 4 nuits en juin 2023
Réponse de Manager le 24 juin 2023
Dear Guest,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
10/10 Excellent
Steven
Voyage d’affaires
22 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Steven
Séjour de 1 nuit en juin 2023
Réponse de Manager le 24 juin 2023
Hello Steven,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.
2/10 Horrible
Tavares
Voyage en famille
18 juin 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tavares
Séjour de 1 nuit en juin 2023
Réponse de Guest Relation Management le 19 juin 2023
Hi Tavares,Thank you for sharing your feedback If there's anything specific you'd like to share or if there's anything we can do to address your concerns, please let us know. We strive to provide the best possible experience for our guests, and we appreciate your feedback as we work towards improvements. Thank you for choosing our hotel, and we hope to have another opportunity to better serve you in the future.
2/10 Horrible
Cynthia
Voyage en couple
11 juin 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Cynthia
Séjour de 1 nuit en juin 2023
Réponse de Guest Relation Management le 14 juin 2023
Hi Cynthia,We understand how frustrating it can be when expectations are not met, and we appreciate you bringing this matter to our attention. We will investigate this issue with our front desk staff and ensure that our policies and procedures are followed consistently. Thank you for your understanding, and we hope to have the opportunity to regain your trust and provide you with an improved experience in the future.
2/10 Horrible
Carmen
30 mai 2023
Carmen
Séjour de 2 nuits en mai 2023
Réponse de Guest Relation Management le 20 juin 2023
Hi Carmen,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.