4/5 Bien
FRANCK
Voyage en couple
8 févr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’établissement
the w hotel is well located on jumeirah palm with a nice view on both side.
the staff is very friendly with always the wish to make your stay great.
the breakfast is fantastic
rooms are clean but needs much more attention and furniture are not always first hand (not 5* except great bed and shower / but only one handwash in the bathroom when most of 5* has 2 - one for each) - electronic equipment are top
great fitness center
beautiful swimming pool
beach is ok but not fabulous
terrasse is well equiped
to be improved/clarified and just a question of taste:
- the hotel is huge so a lot of people for breakfast and around
- we took a « fabulous room with ocean view » but the view was not exactly the photo (large terrasse located below everyroom above with at the end a very far view of the ocean). they did everything to satisfy us as we asked for a real view (thanks jo) and after several visits of rooms we changed to have a greater room for the same category, however view depends on the category you book so be careful if view is one of the reason you book in this hotel, ask them.
- 25min from dubai downtown, car /taxi needed (but we knew before coming so it was our choice to go at this place)
- price too high per night in our opinion
overall a nice stay (4days), we would recommend for the nice staff there.
Séjour de 4 nuits en février 2022