This was our fourth stay at the Fairmont. Although the hotel is a superb property, it has declined each time we have gone back (the first time we went was in April 2016). They have reduced the number of dishes they offer - especially for Indian and Asian cuisine, and replaced them with more dumb down and tasteless European cuisine.
The original staff (team) that the hotel started out with has all but gone. The people that have replaced them have little training, are not as friendly, and are more geared to just getting the job done. They also favor Russian tourists (some 80% to 90% of guests), so much so that Fairmont has resorted to hiring staff that is Russian speaking, but does not articulate English so well.
Many of the services we had grown to love at the hotel, like an attentive chef, reception staff you could actually talk to before arriving at the hotel, fish night at Spectrum (the main hotel restaurant), have all vanished. Before arriving at the hotel, we called to ask for the same room in which we stayed last times this was not possible - although it had been possible before.
In terms of dishes in the restaurant, you had better like chicken, because there is no other type of meat. I remember when they were serving lamb, and beef and fish as well, but that is now over.
Overall, the hotel is gearing towards optimizing costs at the price of sacrificing quality of service, and this is sad to see.