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Avis sur The Maryborough Hotel and Spa

4 out of 5
The Maryborough Hotel and Spa
Maryborough Hill, Douglas, Cork

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 198 avis sur 356." "
Note des voyageurs de 8 (Bien), d’après 105 avis sur 356." "
Note des voyageurs de 6 (Satisfaisant), d’après 31 avis sur 356." "
Note des voyageurs de 4 (Médiocre), d’après 14 avis sur 356." "
Note des voyageurs de 2 (Horrible), d’après 8 avis sur 356." "

9,2/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 Bien

VALERIE

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en juillet 2023
Réponse de The Maryborough Team le 16 août 2023
Thank You for your review

10/10 Excellent

Yoann

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en février 2020
Réponse de The Maryborough Team le 10 juil. 2020
Thank you so much for your 10/10 review. We are thrilled to hear that you had an enjoyable stay with us recently. We look forward to welcoming you back again in the future. Kind regards, The Maryborough Team

10/10 Excellent

JEAN-LUC

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2019
Réponse de The Maryborough Team le 4 févr. 2019
Thank you for your 10/10

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un très bel hotel avec des équipements de très haute qualité. Une chambre magnifique et très spacieuce.
Séjour de 1 nuit en août 2018
Réponse de The Maryborough Team le 19 sept. 2018
Merci pour votre avis sur notre hôtel. nous sommes heureux que vous ayez apprécié votre séjour chez nous

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Chambre tranquille, lit confortable. Personnels très gentil, petit déjeuner excellent.

10/10 Excellent

Golfeuse101

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel Maryborough proche de Cork
Tres bel hotel bien restore avec une belle batisse ancienne en facade et un grand et magnifique park tout autour. l'hotel propose egalement des seances de relaxation, spa et autres massages. rien a dire si ce n'est, ne reflechissez pas, foncez!

10/10 Excellent

Virgilia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful and inviting. The food was amazing the staff was very friendly and polite
Séjour de 1 nuit en mars 2024
Réponse de The Maryborough Team le 3 avr. 2024
Thank you for your kind words! We're thrilled to hear that you found our hotel beautiful and inviting. It's wonderful to know that you enjoyed the amazing food and experienced friendly and polite service from our staff. We appreciate your feedback and hope to welcome you back soon for another delightful experience!

10/10 Excellent

Catherine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Maryborough review
Everything was great, especially the spa experience
Séjour de 1 nuit en février 2024
Réponse de The Maryborough Team le 13 févr. 2024
Thank you for your lovely review, we look forward to welcoming back soon for another Spa Experience

10/10 Excellent

Peter

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful and old fashioned
This is definitely a beautiful hotel. Staff is very friendly and down to earth, great welcoming when checking in. I forgot my tablet when checking out and it was easy and convenient to pick it back up after work. They were very tentative and reached out to me quickly in this matter. Rooms are old fashioned, but very nice and the beds are comfortable and you sleep great in them.
Séjour de 2 nuits en octobre 2023
Réponse de The Maryborough Team le 31 janv. 2024
Thank you for your recent stay at the Maryborough and for taking the time to share your feedback. We greatly appreciate your positive comments about our friendly and attentive staff, as well as the beauty of our hotel.We're delighted to hear that you found our rooms, while embracing an old-fashioned charm, to be comfortable and conducive to a great night's sleep. Your satisfaction is our priority.We'd also like to inform you that we are in the process of refurbishing our accommodations to enhance the overall guest experience. Your valuable feedback contributes to our continuous efforts to improve, and we thank you for your understanding.We look forward to welcoming you back in the future to showcase the updates and improvements we are implementing.

8/10 Bien

Susan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A lovely hotel. The staff were so friendly and helpful.
Séjour de 1 nuit en novembre 2023
Réponse de The Maryborough Team le 21 déc. 2023
Thank you for your lovely review.

10/10 Excellent

Joost

Séjour de 1 nuit en novembre 2023
Réponse de The Maryborough Team le 21 déc. 2023
Thank You for your 10 out of 10. we look forward to welcoming back soon

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We stayed in a Junior Suite which was fabulous. You’d want to be fit for the stairs but if you are it’s well worth it to stay in the old part of the hotel. Restaurant was fabulous too as was the bar food and friendly staff. Thermal suite was great
Séjour de 2 nuits en novembre 2023
Réponse de The Maryborough Team le 14 nov. 2023
It's fantastic to hear that you enjoyed your stay in the Junior Suite! The historic charm of the old part of the hotel often comes with stairs, but the experience sounds well worth it. Delighted that you had a great dining experience in the restaurant and enjoyed the quality of food and the amiable staff. The thermal suite's excellence added to your overall positive stay!

10/10 Excellent

Andrew, Daventry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet and relaxing with superb staff service. Our suite felt special and was aged nicely but with everything we needed. Good food and service in bars and breakfast as well.
Séjour de 2 nuits en octobre 2023
Réponse de The Maryborough Team le 2 nov. 2023
Thank you for sharing your feedback. We're delighted to hear that you had a quiet, relaxing stay and enjoyed the superb staff service. Your positive comments about the suite, dining, and breakfast are much appreciated. We look forward to welcoming you back in the future.

8/10 Bien

José

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice, clean, helpful staff got us off to the airport very early.
Réponse de The Maryborough Team le 17 oct. 2023
Thank you for your lovely review

10/10 Excellent

Jeff

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de The Maryborough Team le 2 nov. 2023
Thank You

10/10 Excellent

Debra

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de The Maryborough Team le 3 oct. 2023
Thank you for your 10 out of 10 review.

10/10 Excellent

Benita, Lakewood Ranch

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place to stay!
Séjour de 5 nuits en septembre 2023
Réponse de The Maryborough Team le 17 oct. 2023
Thank you on your 5 star review

10/10 Excellent

Evelyn

Séjour de 1 nuit en septembre 2023
Réponse de The Maryborough team le 19 sept. 2023
Thank You for your lovely review

8/10 Bien

June

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The hotel facilities were great the spa was amazing but the bedroom let the whole thing g down .. broken furniture, scratched furniture and dirty carpet … the whole room was a complete let down.. for such a lovely downstairs the room was a disgrace. It was worth a 1 star let alone a 4 star .. and was the most expensive room we had on our trip and it was the worst!! I would like to stay there again as our family lives in the area but unless the revamp not a hope. Shame cause I would recommend their spa to everyone.
Séjour de 1 nuit en août 2023
Réponse de The Maryborough Team le 12 sept. 2023
I'm sorry to hear about your disappointing experience with the hotel room, especially considering the great facilities and spa. It's important for hotels to maintain consistent quality throughout their offerings. Your feedback is valuable, and it's a shame that the room didn't meet your expectations.If you do decide to stay in the future, you might want to consider reaching out to the hotel in advance and expressing your concerns about the room quality. This way, they may be able to ensure you have a more pleasant experience next time.Thank you for sharing your feedback, and I hope your future stays in the area are more enjoyable. If you have any questions or need assistance with anything else, feel free to ask.

10/10 Excellent

Kenneth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is a beautiful hotel and the Spa services are amazing
Séjour de 2 nuits en septembre 2023
Réponse de The Maryborough Team le 12 sept. 2023
Thank you for your wonderful review

10/10 Excellent

Christian

Séjour de 1 nuit en août 2023
Réponse de The Maryborough Team le 31 août 2023
Thank You for your lovely review.

10/10 Excellent

Aine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We had lovely stay gorgeous hotel with lots of lovely extras and personal touches. Very good location easy to access and plenty of parking. Food was excellent.
Séjour de 1 nuit en août 2023
Réponse de The Maryborough Team le 31 août 2023
Thank you for your lovely review and we look forward to welcoming back again soon.

4/10 Médiocre

Yee L C

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Too Quiet and Too Outdated
We stayed one night here after arriving from Dublin. The room given was a spa room and it is old fashioned and outdated. It was far from any photos that was shown when I booked the room. Breakfast was thankfully a better one compared to the room we had. Located in the residential area and therefore is a quiet place away from the traffic noise. Did not take photos because we do not need any reminders of the room given to us that was supposedly going for renovations soon. Being a Gold member I was also not offered any room upgrade.
Séjour de 1 nuit en août 2023
Réponse de The Maryborough Team le 16 août 2023
Thank you for taking the time to share your feedback about your recent stay. We apologize that the room you received did not meet your expectations and appeared outdated. Your comments about the discrepancy from the photos and your experience are noted, and we regret any disappointment caused.We appreciate your understanding regarding the residential location and the quieter environment. Regarding your Gold membership, we apologize if you did not receive the expected room upgrade. Your feedback helps us improve, and we hope you might consider staying with us again in the future to experience the improvements and enhancements we're working on.

10/10 Excellent

Carrie

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely stay.
Séjour de 1 nuit en août 2023
Réponse de The Maryborough Team le 16 août 2023
Thank you

8/10 Bien

gail

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice stay- lovely staff, big room . Very good breakfast and excellent parking.
Séjour de 1 nuit en août 2023
Réponse de The Maryborough Team le 16 août 2023
Thank you for your lovely review

8/10 Bien

Mary

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Bedroom/en suite, no complaints. Man who checked us in at Reception was really efficient and so pleasant. Breakfast on Sunday morning, alas, was bedlam. Tables were not cleared off even though guests well gone. The entrance area to restaurant wasn’t manned all the time so some room numbers not taken. Guests had to call staff (limited numbers). to order hot food! A Supervisor needed - not rocket science. Glad we were only there for 1 night. Brother-in-law there 2 nights and said breakfast was more organized on the Saturday morning …..
Séjour de 1 nuit en août 2023
Réponse de The Maryborough Team le 16 août 2023
Thank you for your feedback regarding your recent stay. We're glad to hear that your bedroom and en-suite met your expectations. We appreciate your compliments about our efficient and pleasant reception staff.However, we apologize for the inconvenience you experienced during breakfast service. Your insights are important, and we'll take them into consideration as we work to enhance our service and guest experience. We hope you will consider giving us another chance in the future for a more seamless and enjoyable stay.

10/10 Excellent

Marius

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Een hotel om te relaxen
Hotel op een mooie plek buiten het centrum. een beperking is dat het ontbijt pas om 07.00 uur start. Dat zou wat eerder mogen.
Séjour de 2 nuits en août 2023
Réponse de The Maryborough Team le 16 août 2023
We appreciate your feedback! Thank you for highlighting the breakfast timing concern. We'll definitely take your suggestion into account as we continue to improve our services. We're pleased that you enjoyed our hotel's location and hope to welcome you back soon for an even more comfortable stay.

10/10 Excellent

Valerie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful room, wonderful setting, friendly and accommodating staff. Couldn’t ask for more.
Séjour de 1 nuit en juillet 2023
Réponse de The Maryborough Team le 16 août 2023
Thank You for your lovely review

8/10 Bien

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de The Maryborough Team le 16 août 2023
Thank You

10/10 Excellent

Steve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Keep coming back
We stay here every time we visit Cork. Just a lovely home away from home feel to it. Great staff, great food and lovely rooms. Then there’s the spa etc. What more would you want.
Séjour de 1 nuit en juillet 2023
Réponse de The Maryborough Team le 16 août 2023
Thank you for your loyalty and kind words! We're delighted to be your home away from home whenever you're in Cork. It's fantastic to hear that you appreciate our staff, food, rooms, and spa facilities. We look forward to many more visits and the pleasure of hosting you again in the future.

6/10 Satisfaisant

GARY

Voyage d’affaires
Les points forts : Propreté et personnel et service
It was 'fine'.............
The hotel is on some very nice stately grounds with a very nice Spa facility attached. The Bedroom I have to say was not great. The bath / shower area was awful with it almost impossible to stop the water going everywhere. Lighting really poor / bedding poor / temperature regulation poor and floors which seemed like freshly polished were lethal! Breakfast / dinner was good and grounds were lovely, but could do with some money being spent on the rooms.
Séjour de 2 nuits en juillet 2023
Réponse de The Maryborough Team le 16 août 2023
Thank you for sharing your feedback. We're glad you appreciated our spa, grounds, and dining experiences. We apologise for any inconveniences you faced with the room, including the bath/shower area and lighting. Your insights are valuable, and we'll take your comments into consideration as we aim to improve. We hope to have the opportunity to welcome you back in the future with an enhanced experience.

10/10 Excellent

Rachel

Séjour de 2 nuits en juillet 2023
Réponse de The Maryborough Team le 16 août 2023
Thank You for your review

10/10 Excellent

Barbara

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de The Maryborough Team le 16 août 2023
Thank You for your review

8/10 Bien

Steve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A gem of relaxation in Douglas
This is a fabulous resort and is run like clockwork. Friendly, personable and attentive staff are there to help as required. The food is very good in the dining room and bar. Spa facilities are really something.
Séjour de 1 nuit en juin 2023
Réponse de The Maryborough Team le 5 juil. 2023
Thank you for sharing your positive experience at the resort on Hotels.com. It's great to hear that the resort is well-managed and provides a relaxing atmosphere. The friendly and attentive staff, along with the delicious food in the dining room and bar, contribute to a pleasant stay. The outstanding spa facilities are an added bonus. Overall, it sounds like you had a wonderful time and would highly recommend the resort to others.

10/10 Excellent

Caitriona

Séjour de 1 nuit en juin 2023
Réponse de The Maryborough Team le 5 juil. 2023
Thank You for your response.

10/10 Excellent

Seosamh

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
True Cork Hospitality
This hotels never fails to delight. The staff are incredible ( and numerous! ) and the facilities are excellent. Cannot recommend highly enough...
Séjour de 1 nuit en juin 2023
Réponse de The Maryborough Team le 5 juil. 2023
Thank you for your review on Hotels.com! It's fantastic to hear that the hotel consistently exceeds expectations. The incredible and plentiful staff undoubtedly contribute to a memorable experience. Could you please provide additional details about your stay or any specific aspects that impressed you?

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely Hotel , Great Staff
Séjour de 3 nuits en juin 2023
Réponse de The Maryborough Team le 22 juin 2023
Thank you for your kind review. I will pass on the message to all stay.We hope to welcome you back again.

10/10 Excellent

Eric

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent service
Séjour de 1 nuit en mai 2023
Réponse de The Maryborough Team le 30 mai 2023
Thank You for your review, we look forward to welcoming you again shortly, The Maryborough Team

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2023
Réponse de The Maryborough Team le 30 mai 2023
Thank You for your review, we look forward to welcoming you again shortly. The Maryborough Team.

10/10 Excellent

Russell

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful building in fabulous grounds. Will benefit from a reno, however I have no hesitation in recommending it. We will come again.
Séjour de 2 nuits en mai 2023
Réponse de The Maryborough Team le 30 mai 2023
Thank you for your positive feedback! We're delighted to hear that you found our building beautiful and enjoyed the fabulous grounds. Your recommendation is greatly appreciated. We continuously strive to improve and your feedback is valuable to us. We look forward to welcoming you back again in the future.

10/10 Excellent

Kathy

Séjour de 2 nuits en mars 2023
Réponse de The Maryborough Team le 16 mai 2023
Thank you for your review

10/10 Excellent

Aaron

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic stay loved every moment will stay here again.
Séjour de 1 nuit en mai 2023
Réponse de The Maryborough Team le 16 mai 2023
We are delighted you enjoyed your stay

6/10 Satisfaisant

Tracey

Séjour de 1 nuit en mai 2023
Réponse de The Maryborough Team le 16 mai 2023
Thank You for your review

10/10 Excellent

jane

Séjour de 1 nuit en mai 2023
Réponse de The Maryborough Team le 11 mai 2023
Thank you for your review

8/10 Bien

Suzanne

Séjour de 3 nuits en mai 2023
Réponse de The Maryborough Team le 11 mai 2023
Thank you for your review

10/10 Excellent

Mark

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really enjoyed our stay at the Maryborough Hotel. Staff were so friendly and breakfast had an amazing selection. The room was clean and very comfortable. There was a slight issue with the shower mat which was actually slippery and would have been safer without. The hotel is in a beautiful setting and we had a relaxing stay before our onward journey.
Séjour de 1 nuit en avril 2023
Réponse de The Maryborough Team le 11 mai 2023
I'm glad to hear that you enjoyed your stay at the Maryborough Hotel! It's great to know that the staff were friendly and accommodating, and that you found the breakfast selection to be amazing. The cleanliness and comfort of your room are also important aspects of a pleasant stay, and I'm glad that you were satisfied with both. It's unfortunate that there was an issue with the shower mat, but I'm happy to hear that it didn't detract too much from your experience. The beautiful setting of the hotel is definitely a plus, and I'm glad that you were able to have a relaxing stay before continuing on with your journey. Thank you for sharing your feedback!

8/10 Bien

Alf

Séjour de 1 nuit en mai 2023
Réponse de The Maryborough Team le 11 mai 2023
Thank you for your review.

4/10 Médiocre

Shane

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en avril 2023
Réponse de The Maryborough Team le 3 mai 2023
Thank for you a review

4/10 Médiocre

Heather

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
We were pretty excited based on the pictures. Parking was easy and check-in quick. All was good up until we got to our room. The mattress was horrible, there were only two outlets that worked and they are tucked inside a cubbie. The bathroom was the worst. You have to be a very flexible person to get into the shower which was very hard for my 79 year old mother. Barely any lighting in the bathroom. Just a very awkward room especially for a 4 star hotel. Food was okay but overpriced for the quality.
Séjour de 1 nuit en avril 2023
Réponse de The Maryborough Team le 3 mai 2023
Dear Heather,Thank you for sharing your feedback about your recent stay with us. We're sorry to hear that your experience fell short of your expectations. We take all feedback seriously and will work to address the issues you raised regarding the mattress, electrical outlets, shower accessibility, and lighting in the bathroom. We appreciate your feedback regarding the food as well and will use it to improve our dining options. We apologize for any inconvenience caused and hope that you will consider giving us another chance to provide you with a better experience in the future.Best regards,