Extérieur

Avis sur Red Roof Inn Dothan

2 out of 5
Red Roof Inn Dothan
3285 Montgomery Hwy, Dothan, AL

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 304 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 314 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 152 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 110 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 121 avis sur 1001." "

7,2/10

Propreté

8,0/10

Personnel et service

7,0/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

6,6/10

Écoresponsabilité

Avis

2/10 Horrible

Dean

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Blood on the sheets molde on the roof ceiling in bathroom .
Séjour de 1 nuit en avril 2024
Réponse de Linton Rediresponse Specialist le 22 avr. 2024
Dear Dean,Thank you for telling us about your recent visit at RED ROOF INN DOTHAN. It's regrettable to read that the uncleanliness of the sheets and the condition of the ceiling hindered your experience. Please know guest feedback enlightens us in areas of opportunity so that we can make improvements. As such, we will be utilizing the information provided to limit such occurrences in the future.Thank you for sharing your concerns and our team at Red Roof wishes you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

10/10 Excellent

Emma

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Équipements
I liked the convenience of dining options located around the property. The staff was amazing!
Séjour de 1 nuit en avril 2024
Réponse de Linton RediResponse Specialist le 16 avr. 2024
Hi Emma,Thank you for telling us about your recent visit at RED ROOF INN DOTHAN. It's rewarding to read that our amazing staff and close proximity to eateries pleased you. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

8/10 Bien

Tiffany

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fast friendly check in staff attentive clean and quiet
Séjour de 2 nuits en mars 2024
Réponse de Sashauna RediResponse Specialist le 1 avr. 2024
Dear Tiffany,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN DOTHAN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our attentive staff, the quietness, the cleanliness and the fast friendly check in. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

8/10 Bien

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Toni-Ann RediResponse Specialist le 27 mars 2024
Hello Brian,Thank you for choosing to stay at our Red Roof Inn Dothan. I appreciate your 4/5 score following your stay but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 Excellent

Tammie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean rooms
Séjour de 3 nuits en mars 2024
Réponse de Linton RediResponse Specialist le 24 mars 2024
Hello Tammie,Thank you for telling us about your recent experience at RED ROOF INN DOTHAN. I was happy to read that our clean rooms met your expectations. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

8/10 Bien

Ralph

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Reasonable price
Séjour de 1 nuit en mars 2024
Réponse de Kerry-Lee RediResponse Specialist le 13 mars 2024
Dear Ralph,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN DOTHAN. I was happy you were pleased with our reasonable rates. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

10/10 Excellent

melanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This property is such a great idea lace to stay . The beds omg were amazing . I’ll be back in a few weeks 103 is the rm I want.
Séjour de 1 nuit en mars 2024
Réponse de Red Roof Management le 9 mars 2024
Dear Melanie,Thank you for telling us about your recent visit at RED ROOF INN DOTHAN. I was happy to read that our amazing bed met your expectations. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

10/10 Excellent

Ann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Sashauna RediResponse Specialist le 3 mars 2024
Hello Ann,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Dothan. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

2/10 Horrible

Towana

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room had a bad smell, no shower curtain, last day in the room we had more one staff employee open our door way before check out time. I really felt we was rush to check out so I never go back there nor recommend this place to another person. Very disappointed.
Séjour de 2 nuits en février 2024
Réponse de Recordo Rediresponse Specialist le 27 févr. 2024
Hello Towana,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Dothan. The foul odor and a missing shower curtain that you highlighted, isn't the level of service Red Roof aim to provide. It's saddening to hear that you were disappointed in the experience you had with us and felt like you were rushed to check out. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Sincerely,RecordoRed Roof Management Rediresponse Specialist

4/10 Médiocre

kyle

Voyage en groupe, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This is a $40/night hotel. It was nasty dirty.
Séjour de 1 nuit en février 2024
Réponse de Linton Rediresponse Specialist le 13 févr. 2024
Dear Kyle,Thank you for telling us about your recent visit to RED ROOF INN DOTHAN. I was disheartened to read that the uncleanliness concerns you mentioned hindered your experience. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,Red Roof Management

8/10 Bien

Charles

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en février 2024
Réponse de Linton RediResponse Specialist le 11 févr. 2024
Hello Charles, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DOTHAN and I welcome your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

4/10 Médiocre

Janis

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 1 nuit en février 2024
Réponse de Linton RediResponse Specialist le 11 févr. 2024
Hello Janis, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DOTHAN and I were disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Red Roof Management

8/10 Bien

Bill, Cohutta

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Convenient.
Séjour de 1 nuit en février 2024
Réponse de Sashauna RediResponse Specialist le 6 févr. 2024
Dear Bill,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Dothan. Our goal is to provide a clean and convenient stay for all our guests and we're proud to have achieved that with your visit. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

4/10 Médiocre

Johnny

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
They didnt clean very well dirt an trash behind night stand . Underneath Microwave dust bathroom were ditty
Séjour de 1 nuit en janvier 2024
Réponse de Nishaye RediResponse Specialist le 28 janv. 2024
Dear Johnny,Thank you for the feedback about your recent stay at our hotel Red Roof Inn Dothan. We are sorry you had a less than satisfactory experience, prompting your 2/5 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding the possible lack of cleanliness behind night stand and the microwave as mentioned. Your feedback is important to us and your comments will be shared with management in an effort to address your concerns. On your next stay should you need any assistance with our amenities, please speck with our front desk personnel immediately so we can take care of the issue to ensure your comfortable. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

4/10 Médiocre

Ken

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Took forever for them to find my booking at desk. Person said they didn’t have it and I showed him Expedia booking and he still couldn’t find it. Went out to car to contact Expedia and 10-15 minutes later he came out and said they found it. Took forever!! So if you’re in a hurry don’t book this one!
Séjour de 1 nuit en janvier 2024
Réponse de Sashauna RediResponse Specialist le 25 janv. 2024
Dear Ken,Thank you for taking the time to tell us about your stay at the Red Roof Inn Dothan. Please accept our sincerest apologies for the situation you described regarding the lengthy weight time you had at check in which hindered your stay. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

10/10 Excellent

Ladarius

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Linton RediResponse Specialist le 21 janv. 2024
Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DOTHAN and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 Excellent

Cathleen

Séjour de 1 nuit en janvier 2024
Réponse de Linton Rediresponse Specialist le 14 janv. 2024
Hello Cathleen,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DOTHAN and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Excellent

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay for the money
This property never disappoints. It is an older property but in great shape for the price. You will not find friendlier front desk staff.
Séjour de 1 nuit en janvier 2024
Réponse de Recordo Rediresponse Specialist le 11 janv. 2024
Hey Brian,Thank you for taking the time to complete our guest survey. We appreciate your 10/10 score and comments regarding your recent stay at the Red Roof Inn Dothan. Reading your wonderful highlights of how friendly our staff are, and the great service we provide at an affordable rates, was thrilling. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

6/10 Satisfaisant

Jerry

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Probably not.
The lobby area was good. Around the corners in bathroom was moldy and nasty. The walk outside our door was nasty with something spilt.price a little higher than what room should have charged. The to go breakfast was puny.
Séjour de 1 nuit en janvier 2024
Réponse de Recordo Rediresponse Specialist le 11 janv. 2024
Hello Jerry,Thank you for taking the time to complete our guest survey. We appreciate your 3/5 score and comments regarding your recent stay at the Red Roof Inn Dothan. I'm happy you were pleased with our lobby, however, you indicated you encountered possible mold, unclean conditions, and a breakfast that wasn't to your liking. Red Roof does value your business and will take your comment into consideration so that we may improve our quality.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

8/10 Bien

Kim

Séjour de 1 nuit en janvier 2024
Réponse de Xao RediResponse Specialist le 10 janv. 2024
Thank you for sharing your 4/5 rating with us, Kim. Our staff at the Red Roof Inn Dothan was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

4/10 Médiocre

Juanita

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Bad place to stay
Dogs in the rooms barking all night I could not sleep bathrooms dirty the beds sound like they was going to fall to the floor
Séjour de 1 nuit en décembre 2023
Réponse de Sashauna RediResponse Specialist le 4 janv. 2024
Dear Juanita,Thank you for taking the time to tell us about your stay at the Red Roof Inn Dothan. I am sorry that your experience did not meet your expectations, prompting your 4/10 score. The situation you described regarding the uncleanliness of the bathroom, the noise disturbance you encountered and the other concerns you mentioned which hindered your stay is truly regrettable. We are very sorry for your experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Our team is committed to satisfying our guests, so we are very thankful for your feedback.Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2023
Réponse de Sashauna RediResponse Specialist le 29 déc. 2023
Dear Valued Guest,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Dothan. I'm so glad we earned your 10/10 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

8/10 Bien

Lynne

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Didn't have high expectations at the price point but I was perfectly satisfied. Pet friendly and nice clean room with quality bedding. I'm not in need of lavish appointments so if that's you, come on! All the stuff is there for a quick overnight with the pup. Tons of walkable dining etc. from the location, another plus.
Séjour de 1 nuit en décembre 2023
Réponse de Sashauna RediResponse Specialist le 26 déc. 2023
Dear Lynne,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Dothan. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our clean rooms, the pet friendliness of the hotel and the other kind remarks you mentioned. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not So Good Overnight
The place was fairly rough and so were the guests. Walls were thin so one heard everything going on in next door rooms. The price was very good, but I wish I would have paid more and stayed at a better hotel.
Séjour de 1 nuit en décembre 2023
Réponse de LaTunde Murrant. Rediresponse Specialist le 22 déc. 2023
Dear Valued Guest,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN DOTHAN. I was disheartened to see your stay resulted in a 4/10 score. At Red Roof we are happy to know that you were pleased with our affordable rates. However, as it relates to your comment of the thin walls, the place which you stated was fairly rough and any other concerns that you mentioned. These will be taken into consideration as we seek to improve guest's experiences with us. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Karen

Séjour de 1 nuit en décembre 2023
Réponse de Gabrielle RediResponse Specialist le 11 janv. 2024
Thank you for taking a moment to leave a review, Karen. The staff and I at the Red Roof Inn Dothan appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

8/10 Bien

Tammie

Need a little more lighting
Séjour de 2 nuits en décembre 2023
Réponse de Sashauna RediResponse Specialist le 12 déc. 2023
Dear Tammie,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Dothan. I'm so glad we earned your 4/5 score. However, it's truly disheartening to see you highlight that the lighting was not to your liking. Nevertheless, at Red Roof feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Cicila

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff extremely nice room very clean
Séjour de 1 nuit en décembre 2023
Réponse de Chevanese RediResponse Specialist le 6 déc. 2023
Thank you, Cicila, for taking the time to tell us about your experience at the Red Roof Inn Dothan. It is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about our extremely nice staff and our very clean room. At Red Roof, our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! Sincerely,ChevaneseRed Roof Management RediResponse Specialist

8/10 Bien

Janet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Neighbors were a bit loud at 4 a.m.
Séjour de 1 nuit en décembre 2023
Réponse de Chevanese RediResponse Specialist le 6 déc. 2023
Thank you, Janet, for taking the time to write a review of your stay at the Red Roof Inn Dothan. We value you as a our guest and welcome your 4/5 rating. However, we regret the inconvenience you experienced as it relates to the noise disturbance form neighbors. Please accept our apologies.Thanks again for sharing your experience with us as we will continue to strive for excellence here at Red Roof. We would love to see you again, should your travels bring you back to our area.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

10/10 Excellent

Georgina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Sashauna Red Roof Management le 5 déc. 2023
Hello Georgina,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Dothan. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 Excellent

Carla

Les points forts : Équipements
Loved the service and room. Will definitely book again ❤️
Séjour de 1 nuit en novembre 2023
Réponse de Chevanese RediResponse Specialist le 28 nov. 2023
Thank you so much, Carla, for posting a review of at the Red Roof Inn Dothan. We are delighted to hear that you loved our service and room, prompting your 5/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 Excellent

Lori

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice,peaceful, friendly people. Very helpful.
Séjour de 3 nuits en novembre 2023
Réponse de Sashauna Red Roof Management le 22 nov. 2023
Dear Lori,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Dothan. I'm so glad you were pleased with our friendly and helpful staff, prompting your 5/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

2/10 Horrible

Ted

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The room had dirt and hair in the corners of the room. The underneath the toilet seat was dried diarrhea that had not been cleaned off.
Séjour de 1 nuit en novembre 2023
Réponse de LaTunde Murrant. Rewards Specialist le 21 nov. 2023
Dear Ted,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DOTHAN. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the cleanliness of the room, the toilet and all other concerns that mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 Excellent

Anthony

Séjour de 2 nuits en novembre 2023
Réponse de Sashauna Red Roof Management le 20 nov. 2023
Dear Anthony,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Dothan. I'm so glad we earned your 10/10 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 Excellent

Rebecca

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This hotel is centrally located and right next to our favorite coffee shop. Easy to come and go to the wedding and our family.
Séjour de 3 nuits en novembre 2023
Réponse de Abigail RediResponse Specialist le 14 nov. 2023
Hello Rebecca,Thank you for taking the time to tell us about your stay at the Red Roof Inn Dothan. It is rewarding to read that you found the location convenient. We aim to deliver a positive experience for all our guests and we are happy you were satisfied with your stay.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, Abigail RediResponse Specialist

2/10 Horrible

Elizabeth

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
SUCKED, DIRTY, DANGEROUS
I was scared to stay there with my 84-year-old mom dying of Cancer. dirty, stinky, great price but I will never stay there again. no one should
Séjour de 1 nuit en novembre 2023
Réponse de Sashauna Red Roof Management le 12 nov. 2023
Dear Elizabeth,Thank you for taking the time to tell us about your stay at the Red Roof Inn Dothan. I am sorry that your experience did not meet your expectations, prompting your 2/10 score. The situation you described regarding the lack of cleanliness, the stink smell you encountered and the other concerns you mentioned is truly regrettable. We are very sorry for your experience. At Red Roof, we appreciate your feedback as we strive to continuously improve the quality of our services. Nevertheless, I am happy you were pleased with the great price. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

10/10 Excellent

James E.

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is easy to get to from US 231 and is a reasonably priced stop on trips to and from Florida.
Séjour de 1 nuit en novembre 2023
Réponse de Sashauna Red Roof Management le 12 nov. 2023
Dear James,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Dothan. I'm so glad you were pleased with the hotel being easily accessible and our reasonable prices, prompting your 5/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

10/10 Excellent

John

Séjour de 1 nuit en novembre 2023
Réponse de Tianna RediResponse Specialist le 26 nov. 2023
Hello John,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Dothan appreciate your 5/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. The staff and I were happy to see we met your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof Management RediResponse Specialist

6/10 Satisfaisant

Linda

Les points forts : Personnel et service
Séjour de 1 nuit en octobre 2023
Réponse de Chevanese RediResponse Specialist le 3 nov. 2023
Thank you, Linda, for taking a moment to complete our survey. The staff at the Red Roof Inn Dothan and I value you as a our guest and welcome your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again, Linda, and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

6/10 Satisfaisant

Charnita

Séjour de 1 nuit en octobre 2023
Réponse de Abigail Red Roof Management RediResponse Special le 31 oct. 2023
Hello Charnita,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Dothan and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist

2/10 Horrible

jennifer

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Red Light District
Check in went okay. From there it was downhill. We get to our "king suite" only to walk into a disgusting, weed smelling room complete with bugs on the bed, stains on the sheets, rat poop in the corner. There were also several men crowded around different rooms, loud music, strange people walking all around and I felt extremely unsafe. My husband and I decided to go to another hotel for the night and upon check out, the female manager simply said "Your room was prepaid so you aren't getting a refund." I was so pissed at that point I didn't even care. This would be a great hotel if you are looking for some drugs and a good time with the girls of the night.
Séjour de 1 nuit en octobre 2023
Réponse de Sashauna Red Roof Management le 1 nov. 2023
Dear Jennifer,We are sorry to hear your recent experience at the Red Roof Inn Dothan did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. At Red Roof, we appreciate your business and truly value your feedback.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Linda

Séjour de 1 nuit en octobre 2023
Réponse de Abigail Red Roof Management RediResponse Special le 31 oct. 2023
Hello Linda,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Dothan and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist

8/10 Bien

Tammie

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Nice
Séjour de 2 nuits en octobre 2023
Réponse de Chevanese RediResponse Specialist le 25 oct. 2023
Hello Tammie,Thank you for taking the time to write a review of your stay at the Red Roof Inn Dothan. We sincerely appreciate your 4/5 rating and are happy to hear you had a nice stay with us. At Red Roof, we aim to deliver a positive experience for all out guests and we’re happy you were satisfied with your stay.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 Excellent

Charisse

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was quiet and my room was clean I've never had any problems while staying here front desk staff had always been friendly and helpful
Séjour de 1 nuit en octobre 2023
Réponse de Sashauna Red Roof Management le 23 oct. 2023
Dear Charisse,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Dothan. I'm so glad we earned your 5/5 score. Our goal is to provide a clean, staff friendly and comfortable stay for all our guests and we're proud to have achieved that with your visit. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

8/10 Bien

Ronda

Les points forts : Personnel et service
You get what you pay for
The location is great! The receptionist was friendly and easy to talk to. She has only been there a month. The room was not as clean as it could have been, but I survived! It was better than I expected!
Séjour de 1 nuit en octobre 2023
Réponse de Sashauna Red Roof Management le 17 oct. 2023
Dear Ronda,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Dothan. I'm so glad you were pleased with our location and the friendly receptionist, prompting your 8/10 score. However, it's truly disheartening to see you highlight that the cleanliness did not meet your expectations hindered your stay. Nevertheless, at Red Roof feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

6/10 Satisfaisant

Marla, Auckland

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The front desk lady was nice. The room was not as clean as it could be- mainly hair and dust. Work had been done on the adjoining door, and the rubbish from this was on the floor. The A/C unit was insanely loud even on low fan. The shower dripped. Overall a bargain hotel price wise, but we got zero sleep.
Séjour de 1 nuit en octobre 2023
Réponse de LaTunde Murrant. Rewards Specialist le 6 oct. 2023
Dear Marla,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN DOTHAN. Red Roof value you as our guest and welcome your 3/5 score. We are happy to know that you were pleased with the price and the front desk staff who was nice. However, regarding your comment of the cleanliness of the room, the shower and all the other concerns mentioned. These will be taken into consideration. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

8/10 Bien

John

Les points forts : Personnel et service
Ok for the money.
Séjour de 1 nuit en octobre 2023
Réponse de Abigail Red Roof Management RediResponse Speciali le 3 oct. 2023
Hello John,Thank you for taking the time to tell us about your stay at the Red Roof Inn Dothan. I'm glad you found your stay ok. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Abigail Red Roof ManagementRediResponse Specialist

2/10 Horrible

Dwayne

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Fault advertisers is what I am quite upset about. This site states that they offer breakfast. Yet they treat the customers like prisoners and dogs and give them bag treats.
Séjour de 1 nuit en septembre 2023
Réponse de Sashauna Red Roof Management le 2 oct. 2023
Dear Dwayne,Thank you for taking the time to tell us about your stay at the Red Roof Inn Dothan. I am sorry that your experience did not meet your expectations, prompting your 1/5 score. It's truly disheartening to see you highlight that the breakfast menu was not your liking. The breakfast is served 6 AM to 9AM offering Yogurt, Protein Bar, Pastry, Water, Coffee and Tea. Nevertheless, at Red Roof we appreciate your feedback as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

6/10 Satisfaisant

Cristian

Séjour de 1 nuit en septembre 2023
Réponse de Chevanese RediResponse Specialist le 22 oct. 2023
Hello Cristian,Thank you for being our guest at the Red Roof Inn Dothan. We appreciate your 3/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

6/10 Satisfaisant

Tammie

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Had roaches in the room but they moved me to another room
Séjour de 1 nuit en septembre 2023
Réponse de Nishaye RediResponse Specialist le 26 sept. 2023
Dear Tammie, I appreciate you sharing your feedback following your stay at the Red Roof Inn Dothan. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified our Red Roof team of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns, We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof Management RediResponse Specialist