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Avis sur The Plough Inn

3.5 out of 5
The Plough Inn
Coldharbour, Dorking, England

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 80 avis sur 121." "
Note des voyageurs de 8 (Bien), d’après 30 avis sur 121." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 121." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 121." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 121." "

9,2/10

Propreté

9,4/10

Personnel et service

8,6/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

10/10 Excellent

HELENE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

6/10 Satisfaisant

Gillian

Les points forts : Personnel et service
Could have been cleaner (check toilet bowl), no t bags or spoon, kettle too big to fit under bathroom tap. A bright light outside the window on all night and a compressor noise all night. The worst thing was the outside metal stairs to get to the bedrooms, had it been raining I wouldn't have stayed. Food limited to what is offered on certain nights. The host was brilliant but his wife really shouldn't serve breakfast in her 'nightie'. Amazing location for walking and cycling.
Séjour de 1 nuit en mai 2024

8/10 Bien

Karen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were exceptionally nice and friendly. The property was a 20min walk from Leith Hill. Food was excellent, room comfortable.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Geoffrey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We booked at The Plough for a night while exploring the Surrey Hills. The welcome was warm and the staff super helpful and nice to talk to! The room was nicely decorated with good bed linens and high quality amenities. There was a little noise from the pub below during the evening but nothing to worry about and that stopped at closing time. This is a village pub but NOT a rowdy one! We dined in the restaurant on the evening and had breakfast the next day. All food was super tasty and good value. Do eat there if you're staying there as you will certainly enjoy the food! All in all a lovely stay and we would certainly consider visiting again.
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Andrew, Redmond

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
This was a mixed bag of a stay. The staff is very pleasant and the food at the inn really was excellent. The room itself seemed to have rather less attention to details. The entryway to the rooms was rather cluttered with linens laundry bags which remained throughout our stay, and only about half of the lights in the room worked, leaving it quite dim at all times. The staff noted to us the problem with the lights as we checked in but they seemed strangely uninterested in doing anything about it and this remained unaddressed. We also noted a bit of mold in the shower and ceiling in the bathroom which shouldn’t be tolerated. All in all this wasn’t a terrible stay, but if you have other options I would suggest considering those instead.
Séjour de 2 nuits en février 2024

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Needs an upgrade
The hotel was very shabby but not chic. Initially I was given a small room at the rear of the hotel. Wardrobe non functioning, door wedged closed with a coffee table. Inside very dusty with someone else’s clothes in a carrier bag. Shower room cramped and grubby with mould around the ceiling. Bed was clean and comfortable. Water hot but not draining properly. After complaining I was given a larger better room but lights didn’t work over the bathroom mirror. Paint peeling off the ceiling. Bed very comfortable. Management apologised for the state of the rooms and said they were waiting a refurbishment. Breakfasts were well prepared and tasty. I was given a 30% reduction on my bill. I don’t recommend this hotel until it is given a full renovation both inside and outside. Not appropriate for the elderly or disabled because all bedrooms are accessed up an outside metal fire staircase. It was a pity because the village of cold harbour was very pretty.
Séjour de 2 nuits en février 2024

10/10 Excellent

Glen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A lovely place to get away, We only overnighted here, but we will be back. Very professional and friendly staff. Close to Gatwick but felt as if it was in some quite haven.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Alana

Les points forts : Propreté
Wonderful staff and amazing food
Séjour de 2 nuits en décembre 2023

2/10 Horrible

richard

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2023

8/10 Bien

Paul

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a lovely Inn, very pleasant and helpful staff, we arrived at midday and was able to check in straight way as rooms were ready, normal check in 3pm. The rooms were a little on the small side but adequate. The curtains in our room were hanging off the rail just needed some hooks. The wardrobe door did not stay shut but a convenient side table was placed there to keep it shut. The towel rail in the bathroom was not working, and when we had a shower it was not draining away so overflowed out onto the bathroom floor. The outside of the property looks a little tired, in need of a lick of paint. We had dinner there but 4 of the mains were unavailable as sold out earlier in the day, there was also no cheese for the cheeseboard option in desserts, but what we had very was very good. Steaks were cooked just as requested. overall we had a pleasant stay.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Donna

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Foreign solo travelers beware, unhelpful staff
First off, this Inn is NOT in Dorking as it states on the address, (as I based my decision to stay here) it is miles outside of the village. The buses that supposedly run through the area do not exist and I was basically laughed at by the staff when I asked about them. Without a car, you have to order a taxi hours in advance and it is about 30 pounds to go anywhere, even a few miles. The staff was not helpful or friendly when I told them of my predicament. There was also a lack of basic amenities (hair dryer, iron), the WIFI was spotty and the power went out multiples times. All and all, a very unfortunate and expensive experience for a solo traveler without a car. NOTE: I have requested hotels.com to update the information to reflect the true location and they still have not done so.
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

10/10 Excellent

ELAINE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful, rural setting with friendly helpful hosts.
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Ron

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023

6/10 Satisfaisant

fran

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Very expensive for what it was
Séjour de 1 nuit en août 2023

10/10 Excellent

Richard

Séjour de 1 nuit en août 2023

10/10 Excellent

Sharon

Séjour de 1 nuit en juillet 2023

10/10 Excellent

Paul

Les points forts : Propreté et personnel et service
Really a cool place to stay .... excellent location and a vast variety of hiking/biking trails. Excellent pub and pleasant hand helpful staff. Plus ... they brewed their own on site real ale.
Séjour de 1 nuit en mai 2023

8/10 Bien

Colin

Séjour de 2 nuits en mai 2023

6/10 Satisfaisant

Mei

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2023

8/10 Bien

William

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en mai 2023

8/10 Bien

Tom

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely pub
Séjour de 1 nuit en mars 2023

8/10 Bien

Paul

Séjour de 1 nuit en mars 2023

10/10 Excellent

Dennis

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2022

10/10 Excellent

Phil

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2022

10/10 Excellent

Brian

Voyage en groupe, Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Great atmosphere, excellent service from the manager.
Séjour de 3 nuits en septembre 2022

10/10 Excellent

Peter

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
As advertised
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Jay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cute and comfy
Lovely little Inn/Pub. Delicious dinner and breakfast. It's not right in Dorking, but area is beautiful. We took a nice 1.25-mile walk to the Leith Tower.
Séjour de 1 nuit en septembre 2022

8/10 Bien

Selden

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
A quaint and charming inn in a small village setting, a 4 mile drive south of Dorking (on a *very* narrow country lane in a dark forest setting). The room was small and tidy, but had unbearably slow internet, or none at all. Had to go to the pub to get a signal. Pub food was excellent, and the free breakfast outstanding. All in all a very nice place with a few shortcomings.
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Phillip

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 1 nuit en juillet 2022

6/10 Satisfaisant

Simon

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
If you're looking for a quirky chilled stay in the middle of nowhere, The Plough is the place for you. Unfortunately not what I was looking for on this trip. The positives - the food was excellent, the room was clean and quiet, and there's a micro-brewery on site. The negatives - the dinner service was chaotic, there was a drain smell in our bathroom and in the morning front-of-house was conducted by a woman on maternity leave carrying a baby! It was all a bit surreal for us!
Séjour de 1 nuit en juillet 2022

4/10 Médiocre

Debit

Séjour de 1 nuit en juillet 2022

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Charming staff and good food. Nice friendly English pub atmosphere. A little find.
Séjour de 1 nuit en juin 2022

10/10 Excellent

Thomas

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent food and craft beer selection. Family and dog friendly, staff are awesome, very friendly and welcoming. Very good bed and breakfast rates.
Séjour de 1 nuit en juin 2022

10/10 Excellent

Mary

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing experience and an unexpected wonderful location. The staff was extremely helpful and nice. Our room was very clean and quiet, and the meals were 5 star. Thank you for a wonderful experience.
Séjour de 1 nuit en mai 2022

10/10 Excellent

Byron

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2022

10/10 Excellent

Wolfgang

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wish I would have stayed longer!
This was an amazing stay. The countryside is incredible and the location is ideal. Our room was above the pub and it seemed to be just recently renovated--everything seemed brand new. The owner was super and the diner and breakfast was also very well done.
Séjour de 1 nuit en mai 2022

10/10 Excellent

Jeremy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great and an amazing pub.
Séjour de 2 nuits en décembre 2021
Réponse de The plough inn team le 21 déc. 2021
Thank you for your review, we look forward to seeing you soon!

10/10 Excellent

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely position near to beautiful scenery. The accomodation was attractive and welcoming. The staff were very helpful and friendly, and breakfast was very appetising. The room was compact, and the paintwork was peeling in places and needed an overhaul. Otherwise it was comfortable and pleasant. Probably a larger room would be better next time. We would recommend this Inn and love to return.
Séjour de 2 nuits en octobre 2021

10/10 Excellent

Thomas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic 16th century pub with awesome character. The food is exceptionally good, evening meal was delicious and the full english breakfast was fantastic. Very good cask ales in the pub and the staff were very friendly and helpful. The room was very quaint and comfortable. Will definitely stay here again on our next visit to the UK, only 30 minutes easy drive to Gatwick Airport. Well done to everyone at the Plough, first class service.
Séjour de 1 nuit en septembre 2021
Réponse de The Plough inn le 17 sept. 2021
Dear Thomas, Thank you for your wonderful feedback. We are so pleased you enjoyed your stay and look forward to welcoming you back. Kind regards, The plough inn

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Friendly chilled atmosphere
Séjour de 1 nuit en juin 2021

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en mai 2021

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable room - good food and friendly service
Séjour de 1 nuit en septembre 2020

10/10 Excellent

Rosemary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One night stay
Olde worlde pub very good food very good service. Only problem is going upstairs to your room outside if you had walking difficulties then it would be hard. But had a wonderful night their 😀
Casper being nosy
Séjour de 1 nuit en août 2020

10/10 Excellent

Alex

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2020

10/10 Excellent

Denise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great for overnight stay in the Downs
Lovely over night trip after a walk on the North Downs. Would recommend
Séjour de 1 nuit en août 2020

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful stay at the inn
Lovely escape in beautiful countryside, very comfortable bedroom. Great to have meals inside and outside
Séjour de 3 nuits en juillet 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2020