Avis sur Trump International Golf Links And Hotel Doonbeg Ireland
Trump International Golf Links And Hotel Doonbeg Ireland
Doonbeg Golf Club, Doonbeg, Clare
Avis
9,6
Exceptionnel
9,8/10
Propreté
9,8/10
Personnel et service
9,4/10
Équipements
9,8/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
15 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de General Manager le 29 août 2016
Thank you Thierry for your rating and review. We do hope that we will have an opportunity to welcome you back again soon. Yours sincerely. Joe Russell. General Manager.
10/10 Excellent
Mary
Voyage en couple
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mary
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations Manager le 29 avr. 2024
Dear Mary, Your expression of satisfaction with our resort is deeply appreciated. We are pleased to learn that every aspect of your stay, from the golf facilities enjoyed by your husband to the spa treatments you indulged in, met your expectations impeccably. Your kind words regarding the comfort and luxury of our rooms, as well as the culinary experience, are truly gratifying to hear. It is regrettable that your stay was not longer, yet we are heartened to know that you plan to return in the future. We eagerly await the opportunity to welcome you back for another exceptional experience at our resort.With regards, Estefania Perogna Guest Relations Manager
10/10 Excellent
Steven
Voyage en famille
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steven
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations Manager le 17 avr. 2024
Dear Steve, Thank you for your positive review. We are delighted to hear that you found our staff and service to be exceptional. It is fantastic to know that you enjoyed your stay and had the opportunity to explore our golf course and dining options. Your feedback will be shared with our team, and we look forward to welcoming you back for another wonderful experience soon. With regards, Estefania Perogna Guest Relations Manager
10/10 Excellent
Ellen
Voyage en couple
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ellen
Séjour de 1 nuit en mars 2024
Réponse de Guest Relations Manager le 26 mars 2024
Dear Ellen,We extend our sincerest appreciation for your choice in selecting our establishment and for honouring us with a flawless rating. Your support is invaluable, and we are committed to maintaining the highest standards of service excellence.Looking forward to your return visit, and should you wish to share any additional insights, please do not hesitate to reach out.With regards, Estefania Perogna Guest Relations Manager
10/10 Excellent
Bryan
Voyage en couple
10 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bryan
Séjour de 1 nuit en février 2024
Réponse de Guest Relations Manager le 11 févr. 2024
Dear Bryan, Thank you for taking the time to share your experience with us. We are delighted to hear that you found our property exceptional, our service outstanding, and our location truly remarkable. Providing exceptional experiences is our top priority, and we are thrilled to have met your expectations. We look forward to welcoming you back soon for another memorable stay.Kind regards, Estefania Perogna
8/10 Bien
Moina
7 janv. 2024
Moina
Séjour de 2 nuits en décembre 2023
Réponse de russ le 10 janv. 2024
Thank you Moina for your review and rating. I will be pleased to share this with our team. Hopefully, we will have an opportunity to welcome you back at a future date soon.With regards.Joe Russell.General Manager.
10/10 Excellent
Anthony
31 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
AJ
Anthony
Séjour de 2 nuits en décembre 2023
Réponse de Guest Relations Manager le 6 janv. 2024
Dear AJ, We sincerely appreciate your positive feedback regarding your recent experience with us. It is gratifying to learn that you had an excellent time, and we are particularly pleased to hear of your commendation for our exceptional staff and the quality of our food.Your satisfaction is of the utmost importance to us, and we are honored to have had the opportunity to contribute to your positive experience. We look forward to the privilege of hosting you again in the future.Kind regards, Estefania Perogna
10/10 Excellent
Sarah
28 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sarah
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations Manager le 6 janv. 2024
Dear Sarah,Thank you sincerely for your perfect 10 out of 10 rating. We are honoured to have met your expectations and appreciate your support. If there is anything specific you would like to share or if you have additional feedback, we would be delighted to hear from you.Kind regards,Estefania Perogna
10/10 Excellent
Rob
5 nov. 2023
Rob
Séjour de 1 nuit en novembre 2023
Réponse de Guest Relations Manager le 29 nov. 2023
Dear Rob, Thank you so much for your glowing 5-star review! We are thrilled to hear that you had a positive experience with us. Your satisfaction is our priority, and we look forward to serving you again in the future. Kind regards, Estefania Perogna
10/10 Excellent
lee
10 oct. 2023
lee
Séjour de 1 nuit en octobre 2023
Réponse de Guest Relations Manager le 3 nov. 2023
Dear Lee, We sincerely appreciate your 5-star rating! It brings us great joy to know that your stay was nothing short of exceptional. Your generous rating is a true privilege, and we eagerly look forward to the opportunity to host you again soon. Kind regards, Estefania Perogna
10/10 Excellent
Kirsten
Voyage en couple
26 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kirsten
Séjour de 2 nuits en septembre 2023
Réponse de Guest Relations Manager le 27 sept. 2023
Dear Kirsten, We sincerely appreciate your thoughtful review. Our team works diligently to ensure our property is always in top-notch condition. It warms our hearts to know you found it gorgeous. We look forward to welcoming you back in the future.Kind regards, Estefania Perogna
10/10 Excellent
Chris
23 sept. 2023
Chris
Séjour de 2 nuits en septembre 2023
Réponse de Guest Relations Manager le 14 oct. 2023
Dear Chris,We greatly appreciate your glowing 5-star review. Your feedback is invaluable to us and fuels our commitment to excellence.Thank you for choosing us, and we eagerly anticipate the pleasure of serving you again.Kind regards,Estefania Perogna Guest Relations Manager
10/10 Excellent
Michele
Voyage en couple
21 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michele
Séjour de 1 nuit en septembre 2023
Réponse de Guest Relations Manager le 22 sept. 2023
Dear Michele, Thank you for your positive feedback regarding our car service and breakfast. We are delighted to hear that you enjoyed your experience with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future.Sincerely, Estefania PergonaGuest Relations Manager
10/10 Excellent
BECKY
Voyage en famille
21 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
BECKY
Séjour de 1 nuit en septembre 2023
Réponse de Guest Relations Manager le 22 sept. 2023
Dear Becky, We sincerely appreciate your glowing review of our hotel. Your compliments about the beauty of our property, the exceptional breakfast, and the amazing staff are truly motivating. It is our commitment to consistently provide outstanding experiences, and we are honored to have met your expectations. We eagerly anticipate the opportunity to welcome you back for another memorable stay. Thank you for sharing your feedback with us.Sincerely, Estefania Perogna. Guest Relations Manager
10/10 Excellent
Mark
20 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mark
Séjour de 1 nuit en septembre 2023
Réponse de Guest Relations Manager le 12 oct. 2023
Dear Mark,Thank you for your perfect 5-star rating! We are delighted to have provided you with a wonderful experience during your stay. Your high rating is a true honor, and we hope to have the pleasure of welcoming you back in the near future.Kind regards,Estefania Perogna Guest Relations Manager
10/10 Excellent
Johnathan
18 sept. 2023
Johnathan
Séjour de 2 nuits en septembre 2023
Réponse de Guest Relations Manager le 22 sept. 2023
Dear Johnathan, We are absolutely thrilled to receive your outstanding 5-star review! Thank you for taking the time to share your experience with us.Your feedback is invaluable, and we are delighted to hear that your stay met your expectations. Our team works tirelessly to provide exceptional service and create memorable experiences for our guests, and your glowing review is a testament to their dedication.We look forward to the pleasure of hosting you again in the future. Until then, safe travels and warm regards!Estefania Perogna.Guest Relations Manager
10/10 Excellent
James
Voyage en couple
17 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 3 nuits en septembre 2023
Réponse de Guest Relations Manager le 18 sept. 2023
Dear James,Thank you for your positive feedback. We are delighted to hear that your stay was exceptional, and we appreciate your recognition of our professional staff and well-maintained golf course. We look forward to welcoming you back for another outstanding experience in the future.Kind regards,Estefania Perogna Guest Relations Manager
10/10 Excellent
Juanita, Spring
Voyage en couple
17 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Juanita
Séjour de 1 nuit en septembre 2023
Réponse de Guest Relations Manager le 17 sept. 2023
Dear Juanita,We sincerely appreciate your thoughtful review of our hotel. Your kind words regarding our location, accommodations, and service are truly appreciated.We eagerly anticipate the opportunity to welcome you back during your future visits to Ireland, whether for leisure or golfing pursuits. Your satisfaction is our utmost priority, and we look forward to continuing to exceed your expectations.Thank you once again for choosing Trump International Golf Links & Hotel Doonbeg, and we wish you safe and pleasant travels ahead.Kind regards, Estefania PerognaGuest Relations Manager
10/10 Excellent
Marjorie
22 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marjorie
Séjour de 2 nuits en août 2023
Réponse de russ le 22 août 2023
Dear MarjorieThank you for your review and high rating. Hopefully, we will have an opportunity to welcome you at a future date soon.With regards.Joe Russell.General Manager.
10/10 Excellent
Kevin
Voyage en couple
17 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kevin
Séjour de 2 nuits en août 2023
Réponse de russ le 17 août 2023
Thank you Kevin for your review and high rating. Our team will be delighted to receive your very positive feedback. Hopefully, we will have an opportunity to welcome you again soon.With regards.Joe Russell.General Manager
10/10 Excellent
helen
Voyage en famille
15 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
helen
Séjour de 1 nuit en août 2023
Réponse de russ le 15 août 2023
Thank you Helen for your review and rating. Our team will be pleased to know how much you enjoyed your stay at Trump Doonbeg and hope that we will have an opportunity to welcome you again soon. With regards. Joe Russell.General Manager
10/10 Excellent
helen
13 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
helen
Séjour de 4 nuits en août 2023
Réponse de russ le 15 août 2023
Thank you Helen for your review and rating. Our team will be pleased to see how much you enjoyed your stay with us.We look forward to welcoming you again soon.With regards,Joe Russell.General Manager.
6/10 Satisfaisant
Arran
8 août 2023
Arran
Séjour de 1 nuit en août 2023
Réponse de russ le 9 août 2023
Dear Arran: Thank you for review and rating. If there is any further detail you can provide which would help us improve our service and offering, please let us know. We hope that we will have an opportunity to welcome you to Trump Doonbeg, again soon.With regards,Joe Russell.General Manager.
8/10 Bien
Kurt, Boca Raton
30 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kurt
Séjour de 1 nuit en juillet 2023
Réponse de russ le 31 juil. 2023
Dear Kurt:Thank you for your review and perspective on both our resort and refund policy. While Estefania dealt with your query, please know that she did so in line with our company policy. I regret that you decided to finish your round after 5 holes on the day in question but seek your understanding that our course was prepared and presented by our green-keeping team that day. 153 players completed their round, embracing the conditions, that the west of Ireland and links golf is renowned where all golfers enjoy the challenge and opportunity to develop their skill and shot selection.Having also played internationally, I am aware that policies vary worldwide, depending on location, and in this regard, if we are to refund our green fees for every windy day on the west coast of Ireland, we would be unable to run our business. In the interests of good relations, if you are returning to Ireland and to Trump Doonbeg, a property you enjoyed, please contact me in advance, and I will make an appropriate gesture of goodwill towards you at that time.Yours sincerely.Joe Russell.General Manager.
10/10 Excellent
Rachael
26 juil. 2023
Rachael
Séjour de 1 nuit en juillet 2023
Réponse de russ le 27 juil. 2023
Dear Rachael;Thank you for your ranking and high rating.Hopefully, we will have an opportunity to welcome you again soon.With regards,Joe Russell.General Manager
10/10 Excellent
Liam
11 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Liam
Séjour de 1 nuit en juillet 2023
Réponse de russ le 11 juil. 2023
Thank you Liam for your review and high rating. I am pleased to see how much you enjoyed your stay and hope that we will have an opportunity to welcome you again soon.With regards.Joe Russell.General Manager.
10/10 Excellent
Carol
Voyage en famille
11 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carol
Séjour de 2 nuits en juillet 2023
Réponse de russ le 15 juil. 2023
Thank you Carol for your incredible feedback and our team members, many of whom you have mentioned will be thrilled to see how much you enjoyed your stay with us. Hopefully, we will have an opportunity to welcome you again soon.With regards.Joe Russell.General Manager
10/10 Excellent
Loretta
10 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loretta
Séjour de 1 nuit en juillet 2023
Réponse de russ le 11 juil. 2023
Thank you Loretta for your review and high rating. I am pleased to see how much you enjoyed your stay and hope that we will have an opportunity to welcome you again soon.With regards.Joe Russell.General Manager.
10/10 Excellent
Kelly
9 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kelly
Séjour de 1 nuit en juillet 2023
Réponse de russ le 10 juil. 2023
Thank you Kelly for your review and kind remarks which the team will enjoy reading. Hopefully, we will have an opportunity to welcome you again soon.With regards,Joe Russell.General Manager.
10/10 Excellent
Eileen
9 juil. 2023
Eileen
Séjour de 2 nuits en juillet 2023
Réponse de russ le 10 juil. 2023
Thank you Kelly for your review and high rating. Hopefully, we will have an opportunity to welcome you again soon.With regards,Joe Russell.General Manager.
8/10 Bien
Robert
Voyage en couple
4 juil. 2023
Robert
Séjour de 2 nuits en juillet 2023
Réponse de russ le 5 juil. 2023
Thank you Robert for your review and feedback, which we noted also following your conversation with our Front Office Manager. Together with my apologies for these matters, we will, of course, take your constructive feedback 'on board', with a view to improvement where appropriate.Thank you once again and I hope that we will have an opportunity to welcome you at a future date soon.With regards.Joe Russell.General Manager.
10/10 Excellent
Souhel
24 juin 2023
Souhel
Séjour de 1 nuit en juin 2023
Réponse de russ le 26 juin 2023
Thank you Souhel for your feedback and high rating.Our team will be delighted to read your feedback and hope that we will have an opportunity to welcome you again soon.With regards.Joe Russell.General Manager.
10/10 Excellent
Thomas
23 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thomas
Séjour de 1 nuit en juin 2023
Réponse de russ le 23 juin 2023
Dear Thomas,Thank you for your kind review and rating. The ladies and gentlemen on staff will be delighted. Hopefully, we will have an opportunity to welcome you back again soon.With regards,Joe Russell.General Manager
6/10 Satisfaisant
shkedy
21 juin 2023
shkedy
Séjour de 3 nuits en juin 2023
Réponse de russ le 11 juil. 2023
Thank you shkedy for your review and rating. Hopefully we will have an opportunity to welcome you again soon.With regards.Joe Russell.General Manager.
10/10 Excellent
Inna
20 juin 2023
Inna
Séjour de 1 nuit en juin 2023
Réponse de russ le 10 juil. 2023
Thank you Inna for your review and high rating. Hopefully, we will have an opportunity to welcome you again soon.With regards,Joe Russell.General Manager.
10/10 Excellent
Jerry
7 juin 2023
Jerry
Séjour de 1 nuit en juin 2023
Réponse de russ le 2 juil. 2023
Thank you Jerry for your review and high rating.Hopefully, we will have an opportunity to welcome you back again soon.With regards.Joe Russell.General Manager.
8/10 Bien
mark
2 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
mark
Séjour de 1 nuit en mai 2023
Réponse de russ le 5 juin 2023
Thank you Mark for your high rating and feedback. Hopefully, we will have an opportunity to welcome you again soon.With regards,Joe russell.General Manager
10/10 Excellent
Laurene
Voyage en famille, Voyage en groupe
26 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Laurene
Séjour de 1 nuit en mai 2023
Réponse de russ le 26 mai 2023
Thank you Laurene for your very kind review and high rating. I am pleased to note how much you enjoyed Trump Doonbeg and will be pleased to pass your feedback to our team. Hopefully, we will have an opportunity to welcome you again soon.With regards,Joe Russell.General Manager.
8/10 Bien
Cristina
16 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good but not Great
Cristina
Séjour de 1 nuit en mai 2023
Réponse de russ le 16 mai 2023
Thank you Cristina for your review and feedback. While I appreciate your kind remarks regarding our service, bed, and amenities, I regret that some of our interior features did not meet your satisfaction. We are currently conducting a suite refurbishment program and will have completed most of our room stock in 2023. Hopefully, we will have an opportunity to welcome you back then.With regards,Joe Russell.General Manager.
10/10 Excellent
Rochelle, Prescott
Voyage en couple
14 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rochelle
Séjour de 1 nuit en mai 2023
Réponse de russ le 14 mai 2023
Thank you Rochelle for your high rating and complimentary feedback. I am pleased to see how much you enjoyed your stay with us. Hopefully, we will have an opportunity to welcome you again soon.With regards.Joe Russell.General Manager.
10/10 Excellent
Chuck
Voyage en groupe
12 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chuck
Séjour de 1 nuit en mai 2023
Réponse de russ le 13 mai 2023
Dear Chuck:Thank you for your review and rating. Hopefully, we will have an opportunity to welcome you again soon.Very best regards,Joe
10/10 Excellent
Jack
2 mai 2023
Jack
Séjour de 2 nuits en avril 2023
Réponse de Linda Coleman le 3 mai 2023
Dear Jack, many thanks for your high rating. I am pleased that you had an enjoyable stay with us. Hopefully, we will have an opportunity to welcome you again soon. With regards, Linda Coleman, Digital Marketing Manager
10/10 Excellent
Voyageur vérifié
28 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Voyageur vérifié
Séjour de 2 nuits en avril 2023
Réponse de russ le 1 mai 2023
Thank you for your very kind review and recommendation regarding our resort and amenities overall. Our ladies and gentlemen on staff will be delighted to read how much you enjoyed your stay with us. We look forward to welcoming you again at a future date soon.With regards.Joe Russell.General Manager
10/10 Excellent
Sarah
27 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sarah
Séjour de 1 nuit en février 2023
Réponse de russ le 1 mars 2023
Thank you Sarah for your response and high rating. Hopefully, we will ave an opportunity to welcome you again soon. With regards. Joe Russell.General Manager.
6/10 Satisfaisant
SIOBHAN
5 févr. 2023
SIOBHAN
Séjour de 1 nuit en février 2023
Réponse de russ le 7 févr. 2023
Dear Siobhan:Thank you for your rating and review. Please know that I am available to discuss any opportunities for improvement that you might suggest for our property and I hope that we will be able to welcome you again soon.With regards.Joe Russell.General Manager.
10/10 Excellent
Genevieve
5 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Genevieve
Séjour de 1 nuit en décembre 2022
Réponse de russ le 5 déc. 2022
Thank you Genevieve for your very kind review and rating. I am pleased to see how much you enjoyed your visit and hope that we will have an opportunity to welcome you again soon.With regards.Joe Russell.General Manager.
8/10 Bien
Tomas
2 déc. 2022
Tomas
4/10 Médiocre
Marta
1 déc. 2022
Les points forts : Propreté
Les points faibles : Personnel et service
Marta
Séjour de 1 nuit en novembre 2022
Réponse de russ le 4 déc. 2022
Dear Marta, I regret to read of your experience and rating following your experience at Trump Doonbeg. If I can assist in understanding those areas of service that did not meet your expectations, please let me know.Yours sincerely.Joe Russell.General Manager.
10/10 Excellent
Brian
Voyage en famille, Voyage en couple
10 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Brian
Réponse de russ le 10 nov. 2022
Thank you Brian for your review and high rating. I am pleased to note that you had an enjoyable stay with us. Hopefully, we will have an opportunity to welcome you again soon.With regards,Joe Russell.General Manager.
10/10 Excellent
Steven
1 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Steven
Séjour de 2 nuits en octobre 2022
Réponse de russ le 3 nov. 2022
Thank you Steven for your review and high rating. I hope we will have an opportunity to welcome you again soon.With regards,Joe Russell.General Manager.