4/10
Very POOR. I stayed 4 nights and NOT ONCE was the bed made. NOT ONCE did my room receive clean towels. The garbage was never removed. On Monday and Tuesday mornings at 7:00, we made the coffee in the lobby since no staff had arrived. What's worse (if you can imagine this getting worse) -- We booked 5 rooms at the Boulder Creek Inn and each one of us received boorish and rude treatment by the managers and owners. In fact, when my other family members mentioned what I am now mentioning -- the managers and owners insulted my family members calling them rude and "entitled". Entitled? Yes, I do believe we 'are' entitled to receive proper cleaning service and being paid a level of respect. Especially when we all 'paid' up front. I am now bracing for the backlash from the managers and owners myself .. unfortunately.
Voyageur vƩrifiƩ
SĆ©jour de 4Ā nuits en juilletĀ 2019