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Avis sur Somerset West Bay Doha

5 out of 5
Somerset West Bay Doha
Doha West Bay Area Al Qassar, Doha

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 3 avis sur 7." "
Note des voyageurs de 8 (Bien), d’après 3 avis sur 7." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 7." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 7." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 7." "

8,6/10

Propreté

8,0/10

Personnel et service

10/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

10/10

Écoresponsabilité

Avis

10/10 Excellent

Saleem

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

8/10 Bien

maher

Voyage en famille
Les points forts : Propreté et confort de la chambre
Family trip to Doha
Excellent location , friendly staff. It would have been perfect if they offered breakfast buffet .
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Management le 3 janv. 2024
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en octobre 2022

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2018
Réponse de Katrina Santos le 19 juin 2018
Thank you for your feedback. We are pleased to know that you enjoyed your stay with us and that we have met your expectations of service and quality at the same time. To receive such positive feedback from our customers makes us continue to improve our services. Your comments have been reviewed and will be processed by the hotel management. Once again, thank you for your care and very much thanks from all the staff of Somerset West Bay Hotel in Doha. We look forward to welcoming you again. Yours sincerely Hotel management

10/10 Excellent

Fahad, Dearborn, MI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Staff
All staff and administration in this hotel are exceptional. Communcate well, understanding, and always willing to help.
Séjour de 3 nuits en novembre 2017
Réponse de Somerset West Bay Team le 30 nov. 2017
Dear Mr. Fahad, Thank you for your good feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. We look forward to welcoming you again at our serviced residences. Yours sincerely,

6/10 Satisfaisant

IBRAHIM

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre

8/10 Bien

Abdullah, Cambridge, MA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Fix the Internet, and I'll give it a 5 stars
Apartment was new and clean, everything was good and service was attentive, with one catch. The Internet was very unstable. In this age and time, all apartments should have WiFi by default, but this residence has only ethernet ports (it's 2015..), and WiFi only by request. However, the routers do not seem to work properly, and the support team can't fix a router to save their lives! I wasted two days of work because I was not able to connect seamlessly to the internet (my company VPN did not work because of the residence's firewall settings). If they fix their Internet problems, I would give them 5 stars.