District de Knowsley : Locations de vacances privées

« The booking process was easy so we assumed this would be a good stay. This was not so. We didn't hear from the owner on how to gain entry to the property until we were travelling there (6 hour drive away) to wish the keys were left for anyone to gain access and available after the check in time of 3pm, good job we weren't on time. It looked like the place hadn't been cleaned in weeks with hair and stains all over the floor downstairs. Two of the three bed linens had stains on the them! It stated...

« It's a great place to stay! We've stayed a few times, when working in the area. Highly recommended. »

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« **Hidden fees** (compulsory deposit after paying/booking)**wrong address****leaky toilet****broken TV****no toilet roll**() Very communicative throughout the booking process, nice house and rooms, parking/wifi. (-) paid extra for early check in, only to find the cleaner still there and we were unable to use any facilities until 4pm anyway. I also had to clean some of downstairs kitchen myself. I did the dishes and relined the bin, which I didn’t mind as the cleaner needed help however this is...