District de Gurugram - Nos maisons d'hôte de charme

« poor »

« Avoid this hotel. It appears to operate under another name, Hotel Dream View. The room and common areas were not clean, and the overall hygiene standards were poor. The staff was unhelpful and rude throughout the check-in process. Despite having a confirmed booking, I was asked to pay nearly twice the booked amount in cash, which was completely unacceptable. When I questioned the extra charge, the staff responded unprofessionally and were unwilling to assist. My experience was very...

« Property is nice with very supportive staff. »

« Stay away! Pathetic experience. Firstly the room was not ready, so they moved me to a building next to this booked residency. That building was literally a broken building with rooms. I had no choice, but to stay as already exhausted from travel. My room had no keys so then they again moved me to another "spare" room. In the evening the Room got locked out and the keys won't work. Even maintenance guy could not open it and I was left outside for 45mins. Maintenance guy they told me this...