Oblast de Smolyan : recherchez des hôtels

« Parfait »

« The hotel wasn’t acting like a 5* hotel. The facilities are good but the staff was extremely rude and incompetent. We were welcomed with no toilet paper in our room (like none) and no hair conditioner. The biggest shock for me was the receptionist who supposed to receive a package which I phoned earlier about and it was rejected 3 times with no phone call to me. I was advised to pay a taxi from Smolyan (€20) to return it back to the hotel. We also tried to order from reception cutlery to our...

« Oda temizdi. Personeller çok kibardı. Tavsiye ederim. Odaların mtfağı var. Erzağınızı alıp gidin, kendi yemeğinizi yapın. Ekipmanlr çok yeterli »

« Evet »

« Hepsi diye biliriz,ofa konforundan çalışan personeline kadar herşey çok güzeldi. »

« Alt var perfekt »

« The apartment was very clean, well stocked and great location for our winter needs. Communication with Dimitar was very easy, prompt and helpful. Thank you »