Comté de Gwinnett : recherchez des hôtels

« The Good: My wife and I stayed at Chateau Elan in September and thoroughly enjoyed our time there. We stayed overnight in a King Spa Suite, with a visit to the spa and breakfast the next morning. We had a fantastic dinner at the Marc Restaurant (the lamb chops are amazing). The property is great overall. The Bad: I reserved my room through Expedia and pre-paid without issue. After we arrived to check in, the front desk had a record of our stay and took my card for incidentals. This is where the...

« Lieu propre et petit déjeuner inclus »

« A notre arrivé (21h00) notre chambre n’était pas prête et ne pouvions pas avoir notre chambre RÉSERVÉ ET PAYÉ D’AVANCE… soit une chambre deluxe avec lit KING. Seul des chambres avec 2 lits queen étaient disponibles. Leurs excuses étaient qu’il y avait eue 300 checkouts cette journée là et que le personnel n’avaient pas eue le temps de nettoyer toutes les chambres… nous sommes arrivés quand même tard (21h00) et je ne comprends pas qu’ils ne se soient pas efforcés de préparé les chambres...

« Pas de personnel pour t'accompagner afin de te montrer ta chambre. »

« Breakfast Shoudl have more fruit offering and yogurt Coffee machine in room would be a nice touch Beds are comfy and clean Carpets dirty in room- my socks were the proof »

« Good restaurant »

« Really nice venue, modern. Airy. Staff was very polite and nice. Having a Starbucks onsite is a plus! Attended a concert so having the restaurant still open when we came back was a definite plus. Self Parking was only $20. »

« Very clean property »

« I liked the proximity to restaurants and shopping areas. Well located. I found my room clean. The housekeeper passed everyday to ask what needs to be replaced in the room. It's a pretty calm neighborhood. The breakfast is basic. The internet connection has trouble sometimes. Overall, it's a good ratio quality/price. One false note is that I needed help with my TV one day and it was not easy to get help. I called the front desk and I was told someone will come within minutes. No one came. My...

« Breakfast could be cheaper, especially because its pre-cooked. »

« Very family friendly 3 star , I wished the plates were not paper plates. Not seen that before »

« Tout est impeccable très propre bien situé déjeuner ok Personnel très présent à l’écoute de nos demandes. Je le recommande »

« Good »

« The only thing I don't like is customer service the staff the front desk they are very disrespectful when I ask her question about the room if they can change it because there was doing construction where I was for the floor the carpet wasn't clean she told me I can't leave very disrespectful full way and I told the manager I'm gonna extend give me a minute she keep coming in my room three times knocked the door I told her I booked here so many time I like the hotel give me time because I was...