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Avis sur The Art Hotel Denver, Curio Collection by Hilton

4.5 out of 5
The Art Hotel Denver, Curio Collection by Hilton
1201 Broadway, Denver, CO

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 600 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 198 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 98 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 58 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 46 avis sur 1000." "

9,2/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Localisation, tranquillité, check-in rapide, prix abordable
Séjour de 4 nuits en janvier 2019
Réponse de The Art team le 6 févr. 2019
Dear Anonymous, Thank you for your positive feedback. We hope to see you again soon.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
L impression d être comme dans un musé est fort agréable.la localisation peut être pour certain formidable et pour d autre moyenne.je suggèrerais que les employés au front desk fassent une visite guidée de leur ville ce qui leur permettrait de nous aider un peu plus...😕
Séjour de 2 nuits en janvier 2019
Réponse de The Art team le 10 janv. 2019
Dear Anonymous guest, Thank you for your review and suggestions. We hope to see again soon.

10/10 Excellent

Kim

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Art is such a charming hotel, great service from the valet to the housekeeping department. The staff makes you feel welcome and is eager to make your stay the best it can be. The hotel is clean, and gorgeous with bits of art throughout. It's bright and beautiful and just a lovely place to stay. Walking distance from the Capitol and State buildings.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Holley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Diane

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel’s decor is unique and beautiful. The room was so comfortable!! The staff was consistently friendly and helpful. Would definitely stay with there again.
Séjour de 2 nuits en mai 2024
Réponse de Jonathan le 13 mai 2024
Thank you for your feedback! We hope to see you again soon!

10/10 Excellent

Barbara-Jane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Star Front Desk Supervisor le 14 mai 2024
Good morning, thank you for the honest feedback and taking the time to leave us a review. We look forward to seeing you again very soon!

10/10 Excellent

Teresa

Séjour de 1 nuit en mai 2024

10/10 Excellent

Daniel

Séjour de 1 nuit en mai 2024
Réponse de Jonathan le 6 mai 2024
Thank you so much for your response! we hope to see you again soon!

10/10 Excellent

Laurie, New York

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Star Front Desk Supervisor le 4 mai 2024
Good morning, thank you for the honest feedback! We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again very soon.

10/10 Excellent

Natalie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay!
Séjour de 2 nuits en avril 2024
Réponse de Star Front Desk Supervisor le 1 mai 2024
Good afternoon, thank you for your honest feedback and we are happy to hear that you enjoyed your stay with us. We look forward to seeing you again very soon.

2/10 Horrible

Adam

Séjour de 1 nuit en avril 2024
Réponse de Jonathan - Front Office Manager le 13 mai 2024
I am sorry we did not reach your expectations. Please reach out to me to see if i can make it right for you. (720)709-4429.

8/10 Bien

Julia, Bethesda

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location for fun art trip
Séjour de 2 nuits en mars 2024
Réponse de Star Front Desk Supervisor le 12 avr. 2024
Good afternoon, thank you for taking the time to leave us some honest feedback! We look forward to seeing you again very soon.

10/10 Excellent

Florian

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, very neat and nice facilities
Séjour de 1 nuit en mars 2024
Réponse de Star Front Desk Supervisor le 2 avr. 2024
Good morning,Thank you for leaving us some honest feedback. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again very soon.

10/10 Excellent

Emily

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I always come back to the art hotel every time I visit Denver after moving away a few years ago. It is in such a nice quiet area next to the art museum and has great quick food options nearby! Huge fan of the restaurant there as well.
Séjour de 4 nuits en mars 2024
Réponse de Star Front Desk Supervisor le 25 mars 2024
Good morning, thank you for choosing the Art Hotel to stay at every time! We are happy to hear you choose us and we continue to bring you back as welll. We look forward to seeing you again very soon.

10/10 Excellent

Parisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great customer service
Séjour de 1 nuit en mars 2024
Réponse de Star Front Desk Supervisor le 23 mars 2024
Good afternoon, thank you for the honest feedback! We appreciate it and look forward to seeing you again very soon!

8/10 Bien

TreeTop Child

Séjour de 1 nuit en mars 2024
Réponse de Star Front Desk Supervisor le 2 avr. 2024
Good morning,Thank you for leaving us some honest feedback. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again very soon.

10/10 Excellent

Kristopher

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Star Front Desk Supervisor le 23 mars 2024
Good afternoon, thank you for the honest feedback! We appreciate it and look forward to seeing you again very soon!

10/10 Excellent

Laurie, New York

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved the art. Room was very comfortable and clean. Great restaurant and bar.
Séjour de 1 nuit en février 2024
Réponse de Star Front Desk Supervisor le 23 mars 2024
Good afternoon, thank you for the honest feedback! We appreciate it and look forward to seeing you again very soon!

10/10 Excellent

Brent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024
Réponse de Star Front Desk Supervisor le 23 mars 2024
Good afternoon, thank you for the honest feedback! We appreciate it and look forward to seeing you again very soon!

10/10 Excellent

Mark and Jennifer

Séjour de 2 nuits en février 2024
Réponse de Star Front Desk Supervisor le 23 mars 2024
Good afternoon, thank you for the honest feedback! We appreciate it and look forward to seeing you again very soon!

10/10 Excellent

Jason

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Front Office Manager le 15 févr. 2024
Thank you for staying with us at The ART Hotel and for leaving a positive review. It was our pleasure to host you, Jason.

10/10 Excellent

Kate

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms were very big and in great shape. This is an excellent hotel and value.
Réponse de Front Office Manager le 15 févr. 2024
Thank you for staying with us at The ART Hotel, Kate. It was a pleasure to host you and we are glad to hear that you enjoyed your hotel room.

8/10 Bien

Sandra

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beware Resort Fees
Be warned! This hotel charges over $20 a day in resort fees that I was told cover the “complimentary” beverages in the room. Just wrong!
Séjour de 2 nuits en janvier 2024
Réponse de Front Office Manager le 15 févr. 2024
Our apologies that the 20 nightly urban amenity fee was not clear to you at the time of booking. I do want to assure you that it covers more than just the beverages in the room. This does provide you with transportation services, complimentary wifi, drinks and snacks in your room, and an equivalent food and beverage credit at our restaurant FIRE. We hope that if you return, you are able to take advantage of all of these benefits.

10/10 Excellent

Jesse

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was clean and nice
Séjour de 1 nuit en janvier 2024
Réponse de Front Office Manager le 18 janv. 2024
Thank you for staying with us at The ART Hotel, Jesse. Our housekeeping team takes pride in their work, and it is always great to hear positive feedback. Thank you for taking the time to leave a review for us.

10/10 Excellent

Mark, Louisville

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Front Office Manager le 18 janv. 2024
Thank you for staying with us at The ART Hotel, Mark. It was our pleasure to host you, and we hope to see you again in the future.

8/10 Bien

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Front Office Manager le 9 janv. 2024
Thank you for staying with us at The ART Hotel, Michael. It was our pleasure to host you, and we look forward to seeing you again in the future.

10/10 Excellent

Andrei, Hamilton

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautifully curated artwork that complements the property. Staff members are friendly and accommodating.
Séjour de 1 nuit en décembre 2023
Réponse de Front Office Manager le 4 janv. 2024
Thank you for staying at The ART Hotel, Andrei. It was our pleasure to have you and we are glad to hear you enjoyed your experience with the artwork and with the staff.

6/10 Satisfaisant

Kim

The shower only got to lukewarm. I was hoping for a hot shower. The blow dryer has a hard time turning on.
Séjour de 1 nuit en décembre 2023
Réponse de Front Office Manager le 4 janv. 2024
Thank you for staying with us at The ART Hotel, Kim. I am sorry to hear that you encountered some problems in your room during your stay. We hope that you chose to return in the future, and we would be happy to help resolve any problems that you may have during your future stays.

10/10 Excellent

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exceptional service, great staff, clean room, nice property. Beautiful art. Dog friendly
Séjour de 1 nuit en décembre 2023
Réponse de Front Office Manager le 4 janv. 2024
Thank you, Paul, for staying with us at The ART Hotel. It was our pleasure to host you and your dog, and we are glad to hear that you enjoyed the property.

10/10 Excellent

Jeanne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was like staying in an art gallery including the food presentation.
Séjour de 6 nuits en décembre 2023
Réponse de Front Office Manager le 1 janv. 2024
Thank you for staying with us at The ART Hotel, Jeanne. It was our pleasure to have you and we are glad to hear that you enjoyed the art and the presentation of your food at Fire Restaurant.

10/10 Excellent

Jessica

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was great. Thanks for a great visit
Séjour de 1 nuit en décembre 2023
Réponse de Front Office Manager le 21 déc. 2023
Thank you for staying with us at The ART Hotel. It was a pleasure to host you and we are happy to hear that you had a great experience with us.

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the novelty of having original art
Réponse de Front Office Manager le 15 févr. 2024
It was a pleasure to host you at The ART Hotel, Steven. We are glad to hear that you enjoyed the ART collection.

10/10 Excellent

Jodell

Séjour de 1 nuit en décembre 2023
Réponse de Front Office Manager le 17 déc. 2023
Thank you for staying with us at The ART Hotel. It was a pleasure to have you and give you a wonderful experience. We hope to see you again soon.

10/10 Excellent

Moyzes

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good overall place
Séjour de 1 nuit en décembre 2023
Réponse de Front Office Manager le 6 déc. 2023
Thank you Moyzes for staying with us at The ART Hotel. We are glad to hear that everything was good overall and we hope to see you again in the future.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Front Office Manager le 6 déc. 2023
Thank you for your positive review of your stay at The ART Hotel. We look forward to seeing you again in the future.

10/10 Excellent

Carlotta

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fun spot great restaurant
Séjour de 1 nuit en novembre 2023
Réponse de Front Office Manager le 1 déc. 2023
Thank you for staying with us at The ART Hotel, Carlotta. We would love to host you again at our hotel or restaurant.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel and staff were amazing. Only TV and phone did not work during our stay and our type of room was over booked. Ended up in with one bed instead of two.
Séjour de 1 nuit en novembre 2023
Réponse de Front Office Manager le 22 nov. 2023
Thank you for your understanding regarding the problems that you experienced during your stay. We are glad to hear that you still think of the hotel and the staff as being amazing. We hope that you stay with us again in the future if your travels bring you back to Denver.

10/10 Excellent

Kennith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Front Office Manager le 18 nov. 2023
Thank you for staying with us at The ART Hotel, Kennith. We are excited to welcome you back again in the future for another excellent visit.

8/10 Bien

Claudio

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 4 nuits en novembre 2023
Réponse de Front Office Manager le 16 nov. 2023
Thank you for leaving your review of The ART Hotel, Claudio. I am sorry to hear that you had a less than positive experience with service at our hotel. We hope to see you again in the future and better deliver on your expectations.

10/10 Excellent

Howard, Hudson

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel with friendly staff, large comfortable rooms, and an extremely pleasant restaurant with very good food and service. Right in the midst of several museums, and not too far from Union Station and the active neighborhood near that. (As is the case in many hotels, it’s almost impossible to get the AC not to blow right over the bed.)
Séjour de 3 nuits en novembre 2023
Réponse de Front Office Manager le 18 nov. 2023
Thank you for staying with us and sharing your feedback regarding The ART Hotel, Howard. It was a pleasure to host you. We are sorry to hear that the Air Conditioning was bothersome, but glad that you were comfortable in the hotel and enjoyed the area.

8/10 Bien

Joel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Front Office Manager le 14 nov. 2023
Thank you for leaving us a review about your stay with us at The ART Hotel. We are glad to hear that you enjoyed your stay, and we look forward to hosting you again in the future.

6/10 Satisfaisant

Tiffany

Les points faibles : Propreté
Art hotel plus restaurant.
The Art hotel by the Hilton was okay. I arrived at the hotel at 9pm and the young lady that services us was very quick. Only problem is the room didn't have a balcony as advertise by their photos. Another problem is in the room there was a dirty robe and ripes on the bed board. Beside that the moutain view was breathtaking. The restaurant is very expensive and was okay. I love that they would try to make drinks that you ask. They made strawberry lemonade and it was awesome. The location is great for any artist or artist lover. But they did have a hidden charger of valet charge when we didn't have a car. The area had some great foods like tiff's treats ( the cookies are good) but is pricey. It was fours dollars for two cookies.
Burger with mac and cheese
Séjour de 3 nuits en novembre 2023
Réponse de Front Office Manager le 10 nov. 2023
Thank you for your review of The ART Hotel, Tiffany. Our apologies that the cleanliness of your room was not up to our standards. While we do have some suites with balconies that are available to be reserved, the majority of our rooms do not have balconies. We are glad to hear that you enjoyed the view and the artwork here at the hotel, we hope to welcome you back in the future.

2/10 Horrible

Magali g

Séjour de 3 nuits en novembre 2023

6/10 Satisfaisant

Vanessa

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Artsy, clean property with good breakfast options. The staff were nice enough, but need training on how to handle a power outage. They didnt seem to care about guest comfort and told us we couldnt be seated at the restaurant while we waited for the power in our rooms to come back on. So disappointing considering all the resort taxes and premium expectations.
Séjour de 3 nuits en novembre 2023
Réponse de Front Office Manager le 10 nov. 2023
Thank you for your review of The ART Hotel Vanessa. I am sorry to hear that you were impacted by the area-wide power outage that occurred last week. We are sorry that we were unable to accommodate you at the restaurant during that time as well due to the lack of power to some of our vital equipment in our restaurant and kitchen. We hope that you chose to stay with us again in the future and that you will have a much smoother stay.

10/10 Excellent

Ruth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Front Office Manager le 4 nov. 2023
Thank you, Ruth for staying with us at The ART Hotel. We look forward to the opportunity to host you again in the future.

10/10 Excellent

Joshua

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Front Office Manager le 4 nov. 2023
Thank you, Joshua for staying with us at The ART Hotel. We look forward to the opportunity to host you again in the future.

8/10 Bien

Dan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Front Office Manager le 28 oct. 2023
Thank you for your positive review of your stay at The ART Hotel. We hope to be able to host you again in the future and provide you with an even better hotel stay.

10/10 Excellent

Akshay

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely experience
Séjour de 3 nuits en octobre 2023
Réponse de Front Office Manager le 27 oct. 2023
Thank you for staying with us at The ART Hotel, Akshay. We are glad to hear that you had a lovely experience, and we hope to see you again in the future.

10/10 Excellent

Amy

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean modern rooms with comfortable beds. Close to food and the Art Museum.
Séjour de 2 nuits en octobre 2023
Réponse de Front Office Manager le 24 oct. 2023
Thank you for staying at The ART Hotel, Amy. We are glad to hear that you liked your room and were able to rest well on our beds. We hope that you enjoyed everywhere that you went in Denver, and we hope to see you again in the future.

10/10 Excellent

Guadalupe

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Front Office Manager le 24 oct. 2023
Thank you for staying with us at The ART Hotel, Guadalupe! We are glad to hear that you enjoyed your stay with us. We love to see your smile in that photo with Otter (the horse statue).