I would not even give this property a 1 star. It was the most disgusting hotel that I had ever stayed in. We had planned to stay 2 nights but unfortunately when we got there to check in the room was disgusting. The floor in our room was tore up, poop mark on the bed, hair on the floor, homeless people living outside of the hotel. We went down to the front desk and asked for another room and that room was not any better!! So we left right after we checked in and the hotel would not even give us a refund back. Stay away from this nasty hotel!!
The rate was good for the stay. The property is run down and breakfast is basically juice, muffin or cereal. They dont let you take it to your room. Not sure why. The rooms were clean but very run down.
The room I was given was already occupiedâŠthere was a dog standing on the bed when I opened the door. The place was dirty and less than desirable overall. There was no hot water. I did not feel safe staying there.
Check in clerk informed me that the King bed room I reserved was sold out but I would be upgraded to double beds. (Insulting presenting as an upgrade) She told me the policy was first come first served. I explained to her that perhaps she didnât understand the concept of reserving and paying in advance and getting what you paid for? She said it wasnât her company and wasnât afraid of bad reviews. I donât normally review but here you go. Property run down, non smoking room smelled like a 50 year chain smoker just moved out.
Outdated rooms were not very clean, toilet in room was leaking all over the floor, door handle was put on backwards and hanging off in bathroom. Walls were dirty and mirror had kiss marks left on it from previous guest. Hallways were full on linen on the floor at all times. Breakfast was absolutely awful 3 choices of cereal and two types of muffins. Not Tree nut allergy friendly. The pool was nice and clean and a good temperature on the smaller side but we were the only ones in it so it was fine.
Room I paid for online was not ready when i arrived. Building was 80 degrees inside, wouldnt allow me to cancel. Air conditioner wouldnt work. Toilet doesnt flush. Absolutely do not stay here.
Horrible hotel. Room was in poor condition. Horrible smell from air conditioner. Mold on vents. Police made the rounds routinely. Not a nice hotel. Microwave made the fuse blow in room. Sofa couch horribly stained....with food and a spork when you pulled it out. Bathroom dirty.
Pool was open and decent but absolutely no shade. 1 out of 10. Would have moved after the first night but was too stressed as we were in the city for pet surgery.
Great price for a quick overnight stay. Beds were comfortable and hotel was quiet. Staff was friendly. Coffee was good. Downside? THEY SHOULD NOT ADVERTISE THEY OFFER BREAKFAST (muffin and cereal) as its disingenuous for someone travelling with kids (say grab n go) While clean the vinyl laminate in our room was coming up causing a trip hazard
Good place to stay near Casa Bonita (within 5 miles). Easy on and off access to I-70 E/W. Good place to sleep , shower and eat a quick light breakfast. Room was spacious and ADA accessible (roll-in shower greatly appreciated). Nice selection of TV channels.
There were numerous homeless people knocking on the door at random times at night. Felt so unsafe that i chose not to leave nothing in my room during the day. The bathroom smelt like dirty smoke. The breakfast was limited to cereal and muffins. 1 star all around!