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Avis sur Staybridge Suites Denver-Central Park, an IHG Hotel

3 out of 5
Staybridge Suites Denver-Central Park, an IHG Hotel
8101 Northfield Boulevard, Denver, CO

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 455 avis sur 695." "
Note des voyageurs de 8 (Bien), d’après 144 avis sur 695." "
Note des voyageurs de 6 (Satisfaisant), d’après 42 avis sur 695." "
Note des voyageurs de 4 (Médiocre), d’après 23 avis sur 695." "
Note des voyageurs de 2 (Horrible), d’après 31 avis sur 695." "

9,0/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Sandrine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beau séjour
Hôtel situé dans un quartier résidentiel et des commerces à proximité. Grande chambre et cuisine toute équipée. Petit déjeuner complet
Séjour de 2 nuits en août 2023

10/10 Excellent

Françoise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent. je recommande.
Très bien situé, au calme et près d'une grande zone commerçante. Établissement très propre. Excellent accueil. Petit dej varié copieux et très bon (qualité).
Séjour de 1 nuit en juillet 2018
Réponse de Amy T le 19 août 2018
Thank you for your great review!

10/10 Excellent

Dominique

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Cindy le 13 oct. 2015
Thank you for being a valued guest and for rating your hotel stay.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Oscar

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good stuff! Evening networking happy hour is the best!
Séjour de 3 nuits en avril 2024
Réponse de Management le 14 mai 2024
Thank you for your review, we are happy to hear that you are enjoying your stay!

10/10 Excellent

Fabian

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was clean. The staff was amazing.
Séjour de 3 nuits en mai 2024
Réponse de Management le 13 mai 2024
Thank you for your review! We hope to see you again once you are back in the Denver area!

6/10 Satisfaisant

Sara

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Was a little dirty for my liking. Candy from previous visitors and non vacuumed floors. Besides lazy house keeping everything and everyone else were great.
Séjour de 2 nuits en mars 2024
Réponse de Management le 30 avr. 2024
Hello Sara,Thank you for your review. We deeply apologize for the cleanliness of the room, we will be speaking with housekeeping on cleaning specs. We hope to see you again once you are back in the Denver area.

10/10 Excellent

Lawrence, Cooper City

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A great place to stay.
Séjour de 1 nuit en mars 2024
Réponse de Management le 25 avr. 2024
Thank you for your review! We hope to see you again once you are back in the Denver area!

10/10 Excellent

Tyler

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A great hotel with fabulous staff!
Séjour de 3 nuits en avril 2024
Réponse de Management le 22 avr. 2024
Thank you for your review! We hope to see you again soon once you are back in the Denver area!

6/10 Satisfaisant

Sarah

Séjour de 2 nuits en avril 2024
Réponse de Management le 20 avr. 2024
I see that you gave us a 3/5 score, may I ask what could have been done to make your stay better?

10/10 Excellent

Nasaria

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really loved our stay here. Great hotel near to everything: Target, Walmart, Old Navy, The Container Store and many restaurants are in walking distance. The hotel itself was really clean. Comfortable beds. Front desk staff were super helpful and really nice. Only 15 min drive to the airport. Will definitely stay here again when in Denver.
Séjour de 3 nuits en avril 2024
Réponse de Management le 20 avr. 2024
Thank you for your review! We hope to see you again once you are back in the Denver area!

10/10 Excellent

Kelsie

Séjour de 4 nuits en avril 2024
Réponse de Management le 24 avr. 2024
Thank you for your review and we hope to see you again once you are back in the Denver area!

6/10 Satisfaisant

Kelli

Séjour de 3 nuits en avril 2024
Réponse de Management le 30 avr. 2024
Thank you for your review. Is there anything that could have been done differently with your stay?

10/10 Excellent

Daryl

Great area. Friendly staff and clean spacious rooms.
Séjour de 2 nuits en avril 2024
Réponse de Management le 5 avr. 2024
Thank you for your review, have a great day and let us know when you are back in the Denver area!

10/10 Excellent

Hava

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fantastic location, spacious rooms, comfortable beds and great breakfast. Staff was attentive and helpful. The kitchenette with full refrigerator was a bonus.
Séjour de 2 nuits en mars 2024
Réponse de Management le 31 mars 2024
Thank you for your review, have a wonderful day and we hope to see you again once you are back in the Denver area!

10/10 Excellent

Lynda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front entrance door kept breaking, which, should probably be fixed, other than that, I had a very enjoyable stay.
Séjour de 3 nuits en mars 2024
Réponse de Management le 18 mars 2024
Hello Lynda, thank you for your review. Thank you for letting us know about the door, we will definitely check that out today. Have a great day and let us know when you are back in the Denver area!

10/10 Excellent

Luis Fernando

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy cómoda, las habitaciones están muy amplias
Séjour de 1 nuit en février 2024
Réponse de Management le 18 mars 2024
Thank you for your review. We hope to see you again once you are in the Denver area!

8/10 Bien

Donald

Les points forts : Équipements et infrastructures et conditions de l’hébergement
We like the spaciousness of the suite. Very clean and comfortable!
Séjour de 1 nuit en mars 2024
Réponse de Management le 3 mars 2024
Good morning! Thank you for your review, we hope to see you again when you make your way back to Denver!

8/10 Bien

Stacie S

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Management le 3 mars 2024
Good Morning,Thank you for your review, we hope to see you again once you come back to Denver!

8/10 Bien

Jennifer

Séjour de 1 nuit en février 2024
Réponse de Management le 3 mars 2024
Good morning! Thank you for your review, we look forward to seeing you again when you are back in the Denver area!

10/10 Excellent

Vanessa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Management le 26 févr. 2024
Thank you for your review, we are glad yopu enjoyed your stay and hope to see you again once you are back in Denver! Have a great day!

10/10 Excellent

Alisia

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was up to date, clean, friendly and the breakfast was nice.
Séjour de 1 nuit en février 2024
Réponse de Management le 26 févr. 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again once you are back in the Denver area! Have a great day!

10/10 Excellent

Paul

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Literally 5 stars for our stay. Room was great, lots of space, and we had great customer service from the front counter staff. Would stay again.
Réponse de Management le 26 févr. 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again once you are back in the Denver area! Have a great day!

8/10 Bien

Joshua

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Management le 26 févr. 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again once you are back in the Denver area! Have a great day!

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et personnel et service
Hotel was ok, Sofa bed was awful
Our stay was ok, staff st the front was wonderful. My only complaint would be the pull out sofa couch - the mattress was a joke. Gross and all I felt was springs. Would have been better sleeping on a kindergarten mat.
Séjour de 1 nuit en février 2024
Réponse de Management le 29 févr. 2024
Hello there, sorry to hear about the sofa couch. We will be looking into this, thank you for letting us know about this. We hope to see you again once you are in the Denver area!

8/10 Bien

Pierina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Todo excelente, los muebles ya se ven desgastados pero la limpieza está de 10
Séjour de 1 nuit en février 2024
Réponse de Management le 26 févr. 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again once you are back in the Denver area! Have a great day!

2/10 Horrible

Elina

Voyage en famille
Les points faibles : Personnel et service
Don't Stay in Denver
Just avoid DENVER altogether. We took all of our valuables into the hotel with us, yet still, when we woke up in the morning, our car had been broken into, passenger side window smashed to pieces. Traveling cross country in 30 degree weather we obviously couldn't just clean it up and go about our trip. Though the hotel staff was amicable, it was "out of their hands" and we had to file our own police report, wait for the report #, and then wait for the hotel insurance to see if they'd cover the cost of the window replacement. They did NOT. They said that because the hotel has signs that they aren't responsible for theft or loss of personal belongings, the hotel would not pay for any repairs. So lesson learned. NEVER AGAIN.
Séjour de 1 nuit en janvier 2024
Réponse de Ashleigh Whitten le 7 févr. 2024
Hello Elina, We do apologize for the inconvenience that this has caused you. We do try to be as proactive as possible by providing signs to make sure all guests bring in their belongings, unfortunately sometimes this still happens in our city. This is a known issue in the whole city of Denver and in the Central Park area, we are actually seeing this happen less. I hope you do choose to come back to visit our beautiful city one day. Please take care.

10/10 Excellent

Adam

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Management le 26 févr. 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again once you are back in the Denver area! Have a great day!

10/10 Excellent

Darren

Séjour de 1 nuit en janvier 2024
Réponse de Management le 26 févr. 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again once you are back in the Denver area! Have a great day!

10/10 Excellent

Abuduaini, Key west

Séjour de 1 nuit en décembre 2023
Réponse de Management le 26 févr. 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again once you are back in the Denver area! Have a great day!

8/10 Bien

Brian

Séjour de 1 nuit en janvier 2024
Réponse de Management le 26 févr. 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again once you are back in the Denver area! Have a great day!

10/10 Excellent

Sandra

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Management le 26 févr. 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again once you are back in the Denver area! Have a great day!

10/10 Excellent

ALEJANDRO

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en décembre 2023
Réponse de Management le 26 févr. 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again once you are back in the Denver area! Have a great day!

10/10 Excellent

Aranza

Séjour de 5 nuits en décembre 2023
Réponse de Management le 26 févr. 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again once you are back in the Denver area! Have a great day!

10/10 Excellent

Kiley

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
They switch up what they offer for breakfast between the days, everyone was so kind.
Séjour de 2 nuits en décembre 2023
Réponse de Management le 26 févr. 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again once you are back in the Denver area! Have a great day!

10/10 Excellent

Chelsea

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was incredibly helpful and friendly. I loved the happy hour that was offered each of the nights that I was there. The food was delicious and the opportunity to connect with others staying at the hotel was a lot of fun. Our room was clean, and the kitchen in our room had everything we needed.
Séjour de 3 nuits en décembre 2023
Réponse de Management le 26 févr. 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again once you are back in the Denver area! Have a great day!

2/10 Horrible

Fernando

Les points faibles : Personnel et service
Séjour de 3 nuits en décembre 2023

10/10 Excellent

laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Large very comfortable bed in very spacious room
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Karen Elizabeth

Séjour de 4 nuits en décembre 2023
Réponse de Management le 26 févr. 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again once you are back in the Denver area! Have a great day!

10/10 Excellent

nicolo alexis

Séjour de 2 nuits en novembre 2023

10/10 Excellent

Justin

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff
Séjour de 6 nuits en novembre 2023

10/10 Excellent

Cindy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They were very helpful in getting us a room that fit the entire family and was also accessible.
Séjour de 2 nuits en novembre 2023

2/10 Horrible

Janae

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I would never stay here again. There are bed bugs. Mind you, we were there for a funeral. We were moved from a 2 bedroom suite to a one bedroom handicap had to change rooms 3 times. We were told that we would receive a refund for the room and have still yet to receive it. I have been fighting for a month now for my refund. I would never, ever ever recommend or stay at this hotel ever again. The management (Ashley) Agreed to a refund which has still yet to be applied, and they said they never agreed well obviously if there was bed bugs and we were moved rooms it was for a reason. I don't know who wouldn't have asked for some kind of compensation cause I know I did. And have again still yet to receive it. Not to mention that since we book with expedia someone should be resolving the issue But that is yet to happen.. We are trying to see who is going to compensate as expedia is also giving us a hard time Because stayb does not want to pay them well, guess what? That's not my problem when there are bed. Bugs in a hotel crawling on my children's bed and pillow this could be a serious health issue. My daughter is scared to sleep at night. Because she feels that there's always going to be bugs. Clean your hotel better make your customers experience easy and nice clean, and make it a safe environment. And when you promise or say, you are going to do something for a customer who goes through a situation like this at your hotel. Make sure to follow through
Réponse de Ron le 29 nov. 2023
We apologize that your stay was not to your satisfaction. We did have Ecolab come inspect the room and found no activity

8/10 Bien

Monica

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was located near shopping and dining which made it easy for a family to not have to travel far.
Séjour de 3 nuits en novembre 2023

4/10 Médiocre

Jason D

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Thought it would be a great location, however the security and lighting in the parking lot was not very good. My vehicle was broken into and attempted to be hot wired and stolen. Not very supportive or helpful except for a phone call to room that it happened. No compensation for damages and emotional strain to family. Was offered a “snack” when I left. Room was decent; did have lots of dust in vents and looked like some dead bugs in the lights fixtures.
Séjour de 2 nuits en novembre 2023

2/10 Horrible

Alfonso

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
Definitivamente no se hospeden ahí , al llegar nos hicieron un cargo por 75 dlls , nuestra reservacion estaba completamente pagada con expedia y nos hicieron ese cargo. El establecimiento esta bien , el servicio del front desk malo , no nos explicaron nada , solo que debiamos cubrir 75 dlls mas , nada recomendable
Séjour de 1 nuit en novembre 2023
Réponse de Ron Roman le 21 nov. 2023
the 75 is a incidental hold not a charge which is standard with all hotels, whcich is any items charged to the room. once the guest checks out the incidental hold is released back to the guest.

10/10 Excellent

Luis

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very spacious room, clean and neat,
Séjour de 2 nuits en novembre 2023

10/10 Excellent

megan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love it here good price friendly staff and clean
Séjour de 2 nuits en novembre 2023

6/10 Satisfaisant

francois

Séjour de 1 nuit en novembre 2023

8/10 Bien

Mike

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023