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Avis sur MainStay Suites Denver Tech Center

2.5 out of 5
MainStay Suites Denver Tech Center
6780 S Galena St, Centennial, CO

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 276 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 332 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 179 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 113 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 100 avis sur 1000." "

7,6/10

Propreté

7,8/10

Personnel et service

6,8/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

6,8/10

Écoresponsabilité

Avis

10/10 Excellent

Heidi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great customer service
Séjour de 1 nuit en mai 2024
Réponse de MSD le 23 mai 2024
Thank you, Heidi, for taking the time to complete this survey. We appreciate your feedback and look forward to us welcoming you again in the future.

2/10 Horrible

Ron

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Bugs in bed. Not good. Was booked for 2 nights. Obviously did not stay second night.
Séjour de 2 nuits en mai 2024
Réponse de MSD le 15 mai 2024
Sorry to hear we did not meet your expectations. Please reach out to us directly.

6/10 Satisfaisant

Brent

Les points faibles : Personnel et service
Never anyone at the front desk, no breakfast like most hotels, fridge in room leaking water. When I first arrived for my 3pm check in, the room was not fully cleaned and ready yet.
Séjour de 4 nuits en mai 2024
Réponse de MSD le 10 mai 2024
Thank you for taking the time to leave us a review. Sorry to hear that your experience was not met. We do take the time to read all reviews and pass them on to our staff. We are hopeful that you will give us another opportunity to do better. Please note we can and will do better.

10/10 Excellent

Luis

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lugar tranquilo y agradable
Séjour de 7 nuits en avril 2024
Réponse de MSD le 26 avr. 2024
Thank you for taking the time to leave us a review.

10/10 Excellent

angelica

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 7 nuits en avril 2024
Réponse de MSD le 26 avr. 2024
Thank you for taking the time to leave us a review.

8/10 Bien

Bruce

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It’s very easy access to all areas of Colorado
Séjour de 5 nuits en avril 2024
Réponse de MSD le 23 avr. 2024
Thank you for taking the time to leave us a review. Hope you enjoyed your stay.

10/10 Excellent

Mark

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was amazed at the kitchen facilities in my room. I had never seen a full-size refrigerator and stove burners, in addition to the microwave and coffee maker, in a hotel room before. I really enjoyed my stay there.
Séjour de 7 nuits en avril 2024
Réponse de MSD le 23 avr. 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us.

10/10 Excellent

Heather

Séjour de 1 nuit en avril 2024
Réponse de MSD le 9 mai 2024
Thank you for taking the time to leave us a review. We appreciate your business and your feedback. We look forward to hosting you again.

10/10 Excellent

Maribel

Séjour de 7 nuits en mars 2024
Réponse de MSD le 18 avr. 2024
Thank you for taking the time to leave a review.

6/10 Satisfaisant

Maripat

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The location was great for my purpose. The property itself is in need of repairs. The first room I was given had a strong, funky odor. The third floor hallway also had a strong odor and the carpet was full of stains. They were accommodating and gave me a room on the second floor. Hallway carpet still needs to be cleaned, but smelled better than the third floor. The room had a faint patchouli smell, but was fine. Hot water was more like lukewarm. The interior of this property maintenance.
Séjour de 3 nuits en mars 2024
Réponse de MSD le 29 mars 2024
Sorry to hear we did not meet your expectations. Please note we take the time to read and share our reviews with our staff. We will share and learn from your feedback. Thank you for taking the time to let us know.

8/10 Bien

Toddrick

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en mars 2024
Réponse de MSD le 26 mars 2024
Thank you for taking the time to leave us a review. We appreciate your business and hope to see you again.

2/10 Horrible

Bianca

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The room smelled like cigarettes. It was dirty. Even the “clean” towels, were not clean. A dog a few rooms down was barking all night long. Sketchy people staying there. Sketchy people working there. Garbage all over the parking lot. Looks like people live there. The hallways smell like the dirty grime in NY. We got there at like 2 am and were gone by 7 am even though I paid for 3 days. The nastiest places I’ve ever stayed at. I do not recommend.
Séjour de 3 nuits en mars 2024
Réponse de MSD le 19 mars 2024
Sorry to hear that your expectations were not met. We will forward your review on to our staff, so we can learn from it and do better for future stays.

10/10 Excellent

Christian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked it all, it was decent
Séjour de 4 nuits en mars 2024
Réponse de MSD le 15 mars 2024
Thank you for taking the time to leave us a review. We appreciate your business and your time.

6/10 Satisfaisant

Shane

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The building is definitely worn down a bit. Hallways stunk of everything and anything that people were cooking in their suites. Huge snow storm came in and the snow removal crew were shouting at each other starting shortly after 4:00 am. In their plowing, they piled feet of snow behind all of the vehicles.
Séjour de 1 nuit en mars 2024
Réponse de MSD le 15 mars 2024
Thank you for taking the time to leave us a review. We appreciate your business and your time. We will take your experience and learn from it.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was great besides people smoking in rooms and the hallway smelled like smoke bad but staff was extremely friendly
Séjour de 1 nuit en mars 2024
Réponse de MSD le 9 mars 2024
Thank you for taking the time to leave us a review. We will pass your feedback on to our staff, and use it to improve future stays.

10/10 Excellent

Toddrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en février 2024
Réponse de MSD le 6 mars 2024
Thank you for taking time to leave us a review. We appreciate your business.

10/10 Excellent

Crystal

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is super. Thanks for asking.
Séjour de 10 nuits en février 2024
Réponse de MSD le 23 févr. 2024
Thank you for taking the time to leave us a review.

8/10 Bien

christina victoria, yorba linda

Séjour de 1 nuit en février 2024
Réponse de MSD le 21 mars 2024
Thank you for taking the time to leave us a review.

2/10 Horrible

Brian

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de MSD le 19 févr. 2024
Sorry to hear that your expectations were not met. We will forward your review on to our staff, so we can learn from it and do better for future stays.

2/10 Horrible

Alexis

Nothing
Séjour de 1 nuit en février 2024
Réponse de MSD le 19 févr. 2024
Sorry to hear that your expectations were not met. We will forward your review on to our staff, so we can learn from it and do better for future stays.

4/10 Médiocre

Cyndy

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 14 nuits en février 2024
Réponse de MSD le 19 févr. 2024
Sorry to hear that your expectations were not met. We will forward your review on to our staff, so we can learn from it and do better for future stays.

2/10 Horrible

Debra

Les points forts : Personnel et service
Les points faibles : Propreté
Noisy and bedbugs.
Séjour de 1 nuit en février 2024
Réponse de MSD le 11 mars 2024
Sorry to hear that we did not meet your expectations. Please contact the hotel directly to share your experience.

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Everything else was alright but . . . Urine on the
The toile was not cleaned properly. Urine was visible on the bowl. Not all counters were cleaned. I am not sure if the rest of the room was cleaned properly (e.g. linens, windows, vacuuming,etc). The room, other than the bathroom, seemed clean and did not smell. The hallways do smell. The scent is like homelessness, cigarettes, and wet laundry. The staff is helpful, when available. Check-in/Check-out was quick and easy. The keycards work perfectly. No breakfast offered as per the listing. There is generic coffee available in the lobby. I would have given a 5-Star rating had it NOT been for the piss on the toilet and the smell of the hallway, and the lack of the advertised breakfast.
Séjour de 2 nuits en février 2024
Réponse de MSD le 8 févr. 2024
Sorry to hear we did not meet your expectations. Please note we take the time to read and share our reviews with our staff. We will share and learn from your feedback. Thank you for taking the time to let us know.

8/10 Bien

Kayla

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The fact that I was woken up at 4 AM by a fire alarm and my room being Flooded
Séjour de 2 nuits en février 2024
Réponse de MSD le 4 févr. 2024
Sorry to hear that your expectations were not met. We will forward your review on to our staff, so we can learn from it and do better for future stays.

2/10 Horrible

Kathryn Ann

Nothing
Séjour de 28 nuits en janvier 2024
Réponse de MSD le 31 janv. 2024
Thank you for leaving a review.

6/10 Satisfaisant

Voyageur vérifié

Séjour de 1 nuit en janvier 2024
Réponse de MSD le 29 janv. 2024
Sorry to hear your stay was not a pleasant one. We will share your comments and do better for future stays.

8/10 Bien

Joel

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de MSD le 29 janv. 2024
Sorry to hear that your expectations were not met. We will forward your review on to our staff, so we can learn from it and do better for future stays.

2/10 Horrible

Tomoki

Voyage d’affaires
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 13 nuits en octobre 2023
Réponse de MSD le 29 janv. 2024
Sorry to hear of your experience at our hotel. We do take the time to read each review and learn from it. I will pass your experience on to our staff so we can do better in the future.

10/10 Excellent

Tammy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The Front desk staff amazing! I forgot his name, but the gentleman that works the front desk. That’s very tall slender beautiful black man. He’s a very hard-working, family man and his wife as well
Séjour de 3 nuits en novembre 2023
Réponse de MSD le 5 déc. 2023
Thank you, Tammy, for taking the time to leave a review. Glad to hear you enjoyed your stay. We will pass your comments on to our staff to assure them your appreciation.

10/10 Excellent

Leon

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was a very clean and nice looking room could have had a fan in the bathroom but was good
Séjour de 1 nuit en novembre 2023
Réponse de MSD le 2 déc. 2023
Thank you Leon for taking the time to leave a review. Glad to hear you enjoyed your stay.

2/10 Horrible

Katrina

Séjour de 8 nuits en novembre 2023
Réponse de MSD le 20 nov. 2023
Sorry to hear your stay was not a pleasant one. We will share your comments and do better for future stays.

10/10 Excellent

Laquala

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place
Séjour de 7 nuits en novembre 2023
Réponse de MSD le 15 nov. 2023
Thank you for taking the time to leave a review. We appreciate your business and are glad to hear you enjoyed your stay.

2/10 Horrible

Susan

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Horrible
Took 30 mins for someone to open the door for us to check in, then was given a room that was already occupied which could have gone bad real fast. 2nd room smelled like nasty cheeseburgers, no housekeepers only once a week and someone came into our room when we weren’t there even though I put the sign on the door.
Séjour de 5 nuits en octobre 2023
Réponse de MSD le 30 oct. 2023
Sorry to hear of your experience at our hotel. We do take the time to read each review and learn from it. I will pass your experience on to our staff so we can do better in the future.

8/10 Bien

Nico

Réponse de MSD le 30 oct. 2023
Thank you for taking the time to leave a review.

8/10 Bien

Tyler

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Pretty good
Pretty good for the money but definitely not a hotel for any type of party.
Séjour de 7 nuits en octobre 2023
Réponse de MSD le 23 oct. 2023
Thank you for taking the time to leave a review.

4/10 Médiocre

Donna, Saint Martinville

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
It was fair to all right . They have coffee at the entrance. The vending machine wasn’t working for washing powder. Blow dryer wasn’t in room. .
Séjour de 1 nuit en octobre 2023
Réponse de MSD le 20 oct. 2023
Sorry to hear your stay was not a pleasant one. We will share your comments and do better for future stays.

4/10 Médiocre

LEONARDO

Les points faibles : Infrastructures et conditions de l’hébergement
Very simple. No breakfast
Séjour de 3 nuits en octobre 2023
Réponse de MSD le 20 oct. 2023
Sorry to hear your stay was not a pleasant one. We will share your comments and do better for future stays.

4/10 Médiocre

George

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
We stayed here two to three years ago and booked it on Hotels.com. They had a nice free breakfast, quick service with any need. On our recent stay there was no longer a free breakfast. The maids would not give me a towel. They informed me I had to take dirty towels to front desk to get clean towels. Their excellent television programming changed to a cheap Dish Network plan with only a few channels. Lastly after staying there several days I called the front desk 5 or six times. They front desk never answered the phone even once. The owner(s) appear to be trying to save money anyway they can at the expense of the guests.
Séjour de 4 nuits en octobre 2023
Réponse de MSD le 19 oct. 2023
Sorry to hear we did not meet your expectations. We will pass your comments on to our staff to better future stays. Thank you for taking the time to leave us comments on your recent stay.

2/10 Horrible

Randy

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is run like an apartment building, people living there for long periods of time. Kids riding bikes in the parking lot and the chaining them to a pole when they are done. Was told when I checked in that they don’t freshen the rooms everyday and if I wanted clean sheets or towels I could go to front desk to get them. There was supposed to be breakfast available but never seen it. When I got into my room there was a big bag of trash left in there, I complained to the front desk and all they said was sorry. I would not recommend this property to anyone ! You should also remove it from the Expedia sight
Séjour de 3 nuits en octobre 2023
Réponse de MSD le 16 oct. 2023
Sorry to hear that your expectations were not met. We will forward your review on to our staff, so we can learn from it and do better for future stays.

6/10 Satisfaisant

Leinad

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dirty halls, smelling bad, room was ok, frint desk staff never used uniform or any distinctive to know that they worked there. A true example of “you got what you paid for”.
Séjour de 2 nuits en octobre 2023
Réponse de MSD le 9 oct. 2023
Thank you for leaving a review.

8/10 Bien

Farrah

Les points forts : Propreté et personnel et service
The location is good. Price is fair. The hotel is old but meets minimal necessities.
Séjour de 3 nuits en octobre 2023
Réponse de MSD le 9 oct. 2023
Thank you for taking the time to leave a review.

2/10 Horrible

Danielle

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This property is just not good accommodation. It’s run down and dirty. Ended up staying somewhere else, positive was the front desk lady was kind and offered a refund. Not sure if I’ll get the refund but we will see. Kind of upset that Expedia recommended this place.
Séjour de 1 nuit en septembre 2023
Réponse de MSD le 2 oct. 2023
Thank you for taking the time to leave a review. We will pass your comments on to our staff to better serve in the future.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de MSD le 2 oct. 2023
Thank you

6/10 Satisfaisant

Cheryl

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Staff were great and friendly. Bed was comfy and the room was quiet. The property is old and worn down
Séjour de 2 nuits en septembre 2023
Réponse de MSD le 27 sept. 2023
Thank you for taking the time to leave a review.

6/10 Satisfaisant

Dennis Rodney

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en septembre 2023
Réponse de MSD le 28 sept. 2023
Thank you for taking the time to leave a review. We appreciate your business.

8/10 Bien

Deanna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Full kitchen was amazing
Séjour de 5 nuits en septembre 2023
Réponse de MSD le 27 sept. 2023
Thank you for taking the time to leave a review.

10/10 Excellent

Tracie, Las Vegas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Like the suite
Séjour de 4 nuits en septembre 2023
Réponse de MSD le 27 sept. 2023
Thank you for taking the time to leave a review.

2/10 Horrible

Marcus

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not a very friendly place to be. Not ever going back. Dont have a service animal, they lie about that on the website.
Séjour de 2 nuits en septembre 2023
Réponse de MSD le 25 sept. 2023
Sorry to hear of your experience at our hotel. We will pass your comments on to our staff to learn and better ourselves for future stays.

8/10 Bien

Javier

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de MSD le 21 sept. 2023
Thank you for taking the time to leave a review.

4/10 Médiocre

Crystal

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Unsafe
It was hard to get ahold of front desk staff. The phone in the room didn’t work. There was never anyone at the front desk, you had to call their cell phone and even then they wouldn’t answer. I had to get a new room almost every time I left my room. I did not feel safe at this hotel, there were homeless people in and out of the side door which was close to my room. The carpet and bed skirt had some weird oil stain on them. It was nice to have a full size refrigerator and dishes in the room.
Séjour de 1 nuit en septembre 2023
Réponse de MSD le 18 sept. 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.