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Avis sur Homewood Suites by Hilton Denver Downtown-Convention Center

3.5 out of 5
Homewood Suites by Hilton Denver Downtown-Convention Center
550 15th St, Denver, CO

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 553 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 277 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 85 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 46 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 39 avis sur 1000." "

8,8/10

Propreté

8,8/10

Personnel et service

8,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

yves

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Très bien et propre mais le personnel devraient plus sourriant. Very good but they should be more smiley
Séjour de 2 nuits en août 2022
Réponse de Customer Service le 8 août 2022
Merci pour l'excellente critique, Yves ! C'est ravissant que vous ayez vécu une expérience aussi agréable au Homewood Suites Denver Downtown Convention Center ! Nous nous efforçons d'offrir un service et un confort de premier ordre à tous nos clients. Nous sommes ravis que vous ayez tant apprécié nos hébergements propres. Notre équipe prend grand soin de bien rafraîchir toutes les pièces et vos éloges nous font savoir que nous y parvenons ! Nous sommes impatients de vous accueillir à nouveau bientôt pour une autre expérience incroyable!

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Position centrale-Chambres agréables, propres et bel espace.
Séjour de 3 nuits en juin 2019

8/10 Bien

Renata

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon rapport qualité/ prix!
Ville étape de notre traversée des USA en train! Hôtel très bien placé, bonne literie, calme. J‘y retournerai très volontiers!
Séjour de 2 nuits en juin 2019

10/10 Excellent

Jose

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 27 mai 2024
Jose, thank you for your feedback! We're thrilled to know that you had an all-around excellent experience at Homewood Suites Denver Downtown Convention Center. Our team members strive to provide outstanding service, and it's great to see that reflected in your review. We look forward to welcoming you back soon!

10/10 Excellent

Monica

Voyage en famille avec de jeunes enfants
Great location, very friendly front desk clerk!
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 27 mai 2024
Monica, thank you for sharing your experience at Homewood Suites Denver Downtown Convention Center. It is wonderful to hear that you enjoyed our location and found our front desk colleague to be very friendly. We're looking forward to welcoming you back!

10/10 Excellent

LinsiAn

Les points forts : Propreté
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 26 mai 2024
Thank you for sharing your perfect rating with us, LinsiAn!It's wonderful to see how much you appreciated your time at Homewood Suites Denver Downtown Convention Center! We want everyone to feel right at home at Homewood Suites Denver Downtown Convention Center. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 Excellent

Stacey-anne

Voyage en couple
Les points forts : Équipements
Excellent value for your money compared to the 5stars around here 👍👍
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 24 mai 2024
Stacey-anne,Thank you for highlighting the excellent value at Homewood Suites Denver Downtown Convention Center. We're delighted to hear you found our offerings comparable to the five-star hotels in the area. We hope to welcome you back soon!

4/10 Médiocre

Chris

Voyage en couple
Les points forts : Propreté et équipements
Les points faibles : Personnel et service
The hotel amenities were fine. The breakfast was pretty decent. However, customer service was pretty much non existent. From the check in process to check out no one could care less about helping you, it was an inconvenience to ask a question. The only staff with any customer service skills were the valets. I would choose another hotel in the area at a comparable price.
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 22 mai 2024
Chris, it is good to hear that you found our hotel amenities and breakfast satisfactory. We regret that the service you received did not meet your expectations during your stay. We value your feedback and will use it to improve our guest experience. It is great to know that our valet team met your expectations. Thank you for your insights, which will help us enhance our service quality.

8/10 Bien

Yvette

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The massive amount of construction around the hotel was inconvenient at most, everything else was perfect. The staff were all great, it was also very clean. I stayed for my birthday weekend, and I overall had a great time.
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 22 mai 2024
Yvette, thank you for sharing your experience at Homewood Suites Denver Downtown Convention Center. It is wonderful to hear that you had a great time during your birthday weekend. The team members will be glad to know you found their service excellent and the cleanliness commendable. We look forward to welcoming you back in the future!

10/10 Excellent

Anthony

Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 22 mai 2024
Anthony, thank you for the fantastic rating! The team at Homewood Suites Denver Downtown Convention Center is thrilled you had a great stay. We're looking forward to welcoming you back again soon!

8/10 Bien

Michael

N/a
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 20 mai 2024
Thanks for the 4/5 rating, Michael!We're happy you had such a lovely stay at Homewood Suites Denver Downtown Convention Center! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

10/10 Excellent

Melody

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 20 mai 2024
Melody, thank you for choosing Homewood Suites Denver Downtown Convention Center! We're delighted to see you had a great stay. We look forward to welcoming you back soon!

10/10 Excellent

Makayla

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love the rooms, and how you have to scan your card to get to the elevator.
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 22 mai 2024
Makayla, thank you for your wonderful feedback! The team at Homewood Suites Denver Downtown Convention Center is thrilled to hear you enjoyed the rooms and our added security feature with the elevator card scan. We're looking forward to welcoming you back soon!

10/10 Excellent

Jho-Anne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 19 mai 2024
Jho-Anne, thank you for your perfect rating! Homewood Suites Denver Downtown Convention Center is delighted to hear you had a wonderful stay. We're looking forward to welcoming you back!

10/10 Excellent

Kerstin, Montrose

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We enjoyed our stay
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 22 mai 2024
Kerstin, thank you for sharing your positive experience at Homewood Suites Denver Downtown Convention Center. We're delighted to hear you enjoyed your stay. We look forward to welcoming you back soon!

2/10 Horrible

Corey

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Réponse de Customer Service le 18 mai 2024
Corey, thank you for sharing your rating. It’s regrettable that your expectations were not met during your stay. Your feedback is valuable, and it helps us to improve our services. We look forward to having another chance to better serve you next time.

10/10 Excellent

Brittany, Dayton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 15 mai 2024
Brittany, thank you for the excellent rating! Homewood Suites Denver Downtown Convention Center is delighted to know you had a positive experience. We're looking forward to welcoming you back soon.

10/10 Excellent

Noemi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 14 mai 2024
Noemi,Thank you so much for your top rating! At Homewood Suites Denver Downtown Convention Center, your satisfaction is our priority, and it's wonderful to know we hit the mark during your stay. We're looking forward to your next visit. Safe travels!

2/10 Horrible

Bryan

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel overbooked it’s self, I didn’t get the room I paid for. I got a smaller room
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 13 mai 2024
Bryan, it's regrettable to hear about your experience with the room allocation. We do strive to match each guest's booking accurately, and it sounds this was not the case for your stay. Measures are being taken to ensure this incident is not repeated. Your feedback is vital in this process, and we appreciate the time you took to share your experience.

2/10 Horrible

Corey

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 13 mai 2024
Corey, it's disheartening to discover that your stay did not meet expectations. We appreciate the time you took to share your rating, and we would be grateful for any further feedback you could provide, so we can better understand where we fell short. Our aim is always to provide excellent service and improve where necessary based on guest insights. We hope you'll consider giving us another opportunity in the future to demonstrate our commitment to satisfaction.

10/10 Excellent

Stacy, Comstock Park

Voyage en couple
This place was great. Service was awesome!
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 7 mai 2024
Stacy, it's a delight to hear about your fantastic experience at Homewood Suites Denver Downtown Convention Center. We're thrilled to know our excellent service contributed to your stay. We can't wait to welcome you back for another memorable visit!

8/10 Bien

Bright

Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 26 mai 2024
Thank you for taking the time to leave us a 4/5 rating, Bright!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Homewood Suites Denver Downtown Convention Center.

10/10 Excellent

Alecia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 1 mai 2024
Alecia, thank you for choosing to stay at Homewood Suites Denver Downtown Convention Center. We're thrilled to know that you had a fabulous experience with us. Your satisfaction is our greatest success. We look forward to welcoming you again in the near future.

10/10 Excellent

Craig

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Polite front desk staff
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 22 avr. 2024
Craig, thank you for recognizing the courtesy of our front desk team at Homewood Suites Denver Downtown Convention Center. Your kind words motivate us to keep striving for excellence. We hope to see you again soon for another superb experience.

8/10 Bien

luiz

Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 2 mai 2024
Luiz, thank you for staying with us at Homewood Suites Denver Downtown Convention Center. We're pleased to know that your experience met your expectations. We strive to ensure comfort and satisfaction for all our guests and your rating reflects that. Looking forward to welcoming you back on your next visit to Denver.

8/10 Bien

Celia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had a good stay. The bed was amazingly comfortable! Everything in the kitchen worked great. My only turn off is them holding so much money per day of my stay and making me not have access to it even though some days of my stay we're considered free. I had $420 on hold unable to use. I understand people may damage property, but I don't think it's right to actually hold it( instead of just on file) when there is no damage done. I am aware all Hilton's are doing this now and it seems like financial discrimination. Also, the pool and hot tub had a dirty look to them, maybe it was just stained in places but it wasn't appealing. Though, I did see people using both without issue. Overall, a good stay as I never heard neighbors.
Séjour de 7 nuits en mars 2024
Réponse de Customer Service le 8 avr. 2024
Celia, thank you for sharing your experiences at Homewood Suites Denver Downtown Convention Center. It's delightful to hear you enjoyed our comfortable beds and functional kitchen amenities. However, we regret any inconvenience experienced due to the pre-authorization procedure for potential incidental costs and understand your comments about the swimming facilities. Rest assured, our team members regularly monitor and maintain the pool and hot tub for guests' enjoyment. Always, we appreciate your feedback and hope to provide an even better experience on your next visit.

4/10 Médiocre

Sara

Les points faibles : Personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 8 avr. 2024
Sara, it appears your experience at our hotel did not meet your expectations. We would love to understand more about the issues you faced in order to address them promptly. With your guidance, we could significantly improve our guest experiences. We hope there's an opportunity to serve you better in the future.

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 8 avr. 2024
Paul, thank you for choosing Homewood Suites Denver Downtown Convention Center and giving us a top rating! We're pleased to have made your visit a positive one. We look forward to seeing you again soon!

10/10 Excellent

Lindsey

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It's lovely
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 5 avr. 2024
Lindsey, we're delighted that you found Homewood Suites Denver Downtown Convention Center to be 'lovely'. We strive to keep up with our service and environment that leave our guests with a positive impression. We're looking forward to hosting you again soon.

10/10 Excellent

Scot

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Walking distance from great restaurants and shopping.
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 3 avr. 2024
Scot, it's wonderful to hear that you appreciated the location of Homewood Suites Denver Downtown Convention Center. The surrounding area indeed offers a variety of dining and shopping options. We can't wait to welcome you back on your next visit to Denver.

10/10 Excellent

Carlos

Voyage en groupe, Voyage d’affaires
The staff and how easy it was to check in and check out
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 1 avr. 2024
Carlos, it's great to hear that you had a seamless experience from check-in to check-out at Homewood Suites Denver Downtown Convention Center. Your kind words about the efficiency of our team members are appreciated. We hope you'll return for another enjoyable stay in the future.

4/10 Médiocre

Jennifer, Carbondale

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Upon arrival, it was impossible to pull out of traffic and into the arrival area due to cars being backed up. Once finally in the check in area, I realized they were very short staffed. Out of our control, but made for a less than pleasant experience. I asked the person checking me in for a kid-friendly dinner recommendation. She handed me a voucher for one free drink at a bar nearby. Room was ok. Bathroom was disgusting. Loud HVAC system outside kept me awake at night, as did someone through very thin walls having a very good (and NOT kid friendly!) time. Do not recommend!
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 1 avr. 2024
Jennifer, it's disappointing to read about the inconveniences you experienced upon arrival and during your stay. Our apologies regarding the initial congestion and for any misunderstanding about dining recommendations. We aim to provide all our guests with an enjoyable and comfortable experience, and it's disheartening to hear your room did not meet our usual standards. Similarly, the noise issue is not common and we're sorry this impacted your sleep. We value your feedback and will review this with our dedicated team members in our ongoing efforts to improve our guests' stay. We hope for an opportunity to better serve you in the future.

4/10 Médiocre

Nicole

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The pool was gross they tried to charge my card without me knowing of 600.00. Then tried to charge me other unnecessary fees. The breakfast could have been better. Their up charge for food in their little “store” is outrageous.
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 29 mars 2024
Nicole, it's concerning to hear about the issues you faced during your visit. We always aim to communicate any charges transparently and we regret any confusion this may have caused. We also take your feedback on the cleanliness of the pool and the quality of breakfast seriously. In light of your remarks about the pricing at our convenience store, we'd like to assure you we strive to maintain competitive prices. We truly value your feedback and will work diligently to rectify the areas of concern.

10/10 Excellent

Marisa, Colorado Springs

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 28 mars 2024
Marisa, it's wonderful to hear that you had a delightful stay at Homewood Suites Denver Downtown Convention Center. We truly appreciate your support and look forward to serving you again on your next visit to Denver.

10/10 Excellent

Eli

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
2 blocks away from 16th st mall
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 25 mars 2024
Eli, it's a delight to know you appreciated our prime location close to popular local attractions like the 16th St Mall. We're glad you enjoyed your stay at Homewood Suites Denver Downtown Convention Center. We are eager to serve you again in the future.

10/10 Excellent

Kimberly

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 19 mars 2024
Kimberly, it's wonderful to hear that your stay at Homewood Suites Denver Downtown Convention Center was enjoyable. We truly appreciate your positive feedback and we look forward to hosting you again. Thank you for choosing us for your Denver visit!

2/10 Horrible

Geiza

Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 20 mars 2024
Geiza, as there aren't specific details related to your stay, it's difficult to address your concerns directly. We appreciate all feedback and always strive to improve guest experiences. We invite you to share more details so we can better understand and address any issues you may have faced.

6/10 Satisfaisant

Susan

Les points forts : Propreté et personnel et service
We definitely liked the parking area across the street when valet was not available. The location is great for access to shopping, movies, etc. Our room had some issues but was overall okay. We were not happy to not have access to the pool or gym during our stay. We understand that renovations were being done but it would have been nice to have access to the gym equipment, which could have been moved to a different area of the building. We picked that place because of the gym equipment, besides the location. Booking through Expedia is convenient but lessoned learned: call and double check on amenities. We would recommend the hotel but would have friends and family check first to make sure the pool and gym renovations are completed.
Séjour de 6 nuits en mars 2024
Réponse de Customer Service le 18 mars 2024
Susan, thank you for sharing your experience. It's pleasing to know you enjoyed the convenience of the parking and our proximity to various attractions. It's regrettable, however, that certain areas of your stay did not meet your expectations due to ongoing renovations. We agree that ensuring amenities are available prior to booking is a wise course of action. We'd like to assure you that the temporary lack of fitness facilities and pool is a step towards providing an improved experience at Homewood Suites Denver Downtown Convention Center. We hope you'll give us another opportunity to impress you once our updates are complete.

10/10 Excellent

Tascha

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Be prepared to pay the valet fee of $65 a night if you drive to this location.
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 17 mars 2024
Tascha, your mention of the valet fee is well noted. At Homewood Suites Denver Downtown Convention Center, we believe in being transparent about all costs. However, we do hope other aspects of your stay met or exceeded expectations. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Anna

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I love everything
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 15 mars 2024
Anna, it's wonderful to hear you had such an excellent experience at Homewood Suites Denver Downtown Convention Center. We're thrilled to know you appreciated everything about your stay. Thank you for choosing our hotel and we hope to welcome you back again in the future.

8/10 Bien

Celeste

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The hotel was very nicely furnished and very clean but all the trash cans had no bags there were no towels in our room and even the ice container didn’t have a bag. It seemed like someone had cleaned the room but didn’t stock it. the desk staff was not very friendly at all but the valet staff and the housecleaning staff were incredibly sweet. over all i would stay here again just bring your own bags lol.😝
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 6 mars 2024
Celeste, it's great to hear that you appreciated the clean and well-appointed environment at Homewood Suites Denver Downtown Convention Center. While we're truly sorry to hear there were some missing items typically provided in your room, and that you faced some challenges with certain interactions. We're glad that our valet and housekeeping colleagues made a positive impression though. We'll continue to improve our services and we sincerely look forward to your next stay with us.

8/10 Bien

Tammy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was great
Séjour de 3 nuits en février 2024
Réponse de Customer Service le 28 févr. 2024
Tammy, it's delightful to hear that the team members at Homewood Suites Denver Downtown Convention Center impressed you. We strive to offer the highest quality of service. We hope to have the chance to host you again in the future.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service
Warning Under renovation. Your room wasn’t ready still a little after 3. Told us to wait 40 mins. I complained so they got us a different room. Homeless man threw his to go box at my truck parked in valet area. Food all over my front windshield. Usually like this hotel. Thinking we’ll find another spot next time.
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 26 févr. 2024
We regret to learn of your recent experience. It pains us that your visit did not match our dedication to guest comfort and satisfaction. We understand the inconvenience caused by ongoing renovations and the delay in room availability. The incident involving your vehicle is unsettling, and we assure you that we take such matters seriously. Although you are considering other options, we hope for an opportunity to restore your faith in us and demonstrate the quality service usually associated with our accommodations.

10/10 Excellent

Kimberley

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 22 févr. 2024
Kimberley, it's fantastic to see your top rating for Homewood Suites Denver Downtown Convention Center. We're thrilled you had an exceptional stay and we're eager to offer the same outstanding experience during your next visit. Stay in touch!

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Of the five Hilton in the Denver metro area, this is definitely one of them
Réponse de Customer Service le 21 févr. 2024
James, it's pleasing to see that you consider Homewood Suites Denver Downtown Convention Center as a notable part of your hotel experiences in the Denver metro area. We appreciate your recognition and hope to welcome you again soon for another memorable stay.

6/10 Satisfaisant

Amanda

Voyage d’affaires
A pipe burst and there was no hot water on Friday, February 16, 2023.
Séjour de 3 nuits en février 2024
Réponse de Customer Service le 20 févr. 2024
Amanda, we appreciate your feedback. We recognize that dealing with an insufficient hot water issue could have been inconvenient. Our team works diligently to resolve such irregular occurrences promptly to minimize any discomfort for our guests. We trust that the rest of your stay was up to our usual high standards.

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 20 févr. 2024
Michael, thank you for choosing Homewood Suites Denver Downtown Convention Center and taking the time to rate your experience. We're thrilled to know we met your expectations and look forward to welcoming you back in the near future.

10/10 Excellent

Nicholas

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 19 févr. 2024
Nicholas, it's wonderful to see your perfect rating for Homewood Suites Denver Downtown Convention Center. We appreciate you taking the time to rate us and hope to see you again on your next visit. Thank you!

10/10 Excellent

Jessica

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
-clean and spacious room -lovely mountain view -big bathroom -friendly staff
Séjour de 9 nuits en janvier 2024
Réponse de Customer Service le 6 févr. 2024
Jessica, thank you for sharing your positive experience at Homewood Suites Denver Downtown Convention Center. We're glad you appreciated the cleanliness and spaciousness of our rooms, as well as the picturesque mountain view. It's delightful to know you enjoyed the roomy bathroom. Our team members strive for friendliness and we're delighted this was your experience. Thank you again, we hope to welcome you back in the future.

10/10 Excellent

Valance

Séjour de 3 nuits en janvier 2024
Réponse de Customer Service le 20 mars 2024
Thank you for the 5 out of 5 rating, Valance!We're thrilled to see how much you enjoyed staying at Homewood Suites Denver Downtown Convention Center. We look forward to hosting you again in the near future! Thank you again for sharing.