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Avis sur Greenwood Inn

2.5 out of 5
Greenwood Inn
9231 E Arapahoe Rd, Greenwood Village, CO

Avis

6,8
Note des voyageurs de 10 (Excellent), d’après 311 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 237 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 161 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 120 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 171 avis sur 1000." "

6,8/10

Propreté

7,6/10

Personnel et service

7,0/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

10/10 Excellent

Nancy

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super
Séjour de 1 nuit en février 2024
Réponse de manager le 21 févr. 2024
Thank you for your feedback. We hope to see you again next time

2/10 Horrible

Nathalie

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Horrible
Nous avons passé trois nuits dans cet hôtel. Des cris à l'intérieur et à l'extérieur de l'hôtel la nuit. Un hôtel vieillot et pas très propre. Le buffet du petit déjeuner n'était pas propre et pas très bien achalandé. Pas de ménage. Pas de poubelles vidées. Les abords de l'hôtel ne sont pas agréable. Nous ne recommandons pas cet hôtel.
Séjour de 3 nuits en août 2023
Réponse de MANAGEMENT le 25 août 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 Bien

Maud

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Bien
Les chambres sont belles et spacieuses. Très bon état général de l’hôtel. Petit bémol sur le service : pour assurer la variété du petit déjeuner, certains produits sont..enlevés certains jours, notamment des basiques : des céréales mais pas de lait… Nous avons passé 3 nuits et la chambre n’a jamais été faite, mais nous avons compris à la fin du séjour que les chambres ne sont faites que si on le demande : bon à savoir.
Séjour de 3 nuits en juillet 2022
Réponse de Tammy le 2 août 2022
Thank you for choosing Best Western Plus DTC

10/10 Excellent

Joshua

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front desk attendent Jade was very helpful and was a pleasure to deal with. Thank you Jade.
Séjour de 1 nuit en mai 2024

10/10 Excellent

veronica

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love that this property is finished now. Even when it wasnt last time I stayed, I still had a good stay. It was pretty quiet yhis time.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Johnny

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had to pack up and leave the hotel due to renovations.
Séjour de 3 nuits en avril 2024
Réponse de Greenwood Inn le 8 mai 2024
Thank you for taking the time to provide your feedback. We apologize for the issues you experienced during your stay.

4/10 Médiocre

Oswaldo

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Greenwood Inn le 25 avr. 2024
Thank you for taking the time to fill out this survey. We apologize for any issues you may have experienced during your stay.

2/10 Horrible

Unique

Séjour de 1 nuit en mars 2024
Réponse de Greenwood Inn le 25 avr. 2024
Thank you for taking the time to fill out this survey. We apologize for any issues may have experienced during your stay.

2/10 Horrible

Kristoffer

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No hot water, floors in and out of the room were dirty. Trash in room when i got in. Also had a wierd smell too it
Séjour de 1 nuit en mars 2024
Réponse de Greenwood Inn le 5 avr. 2024
Thank you for taking the time to provide us with your feedback. We apologize for the inconveniences you experienced during your stay. We will get this passed onto our management and housekeeping staff

2/10 Horrible

Keegan

Voyage d’affaires
Les points forts : Équipements
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The place smelled terrible and they were doing construction throughout the stay
Séjour de 1 nuit en mars 2024
Réponse de manager le 25 mars 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

4/10 Médiocre

Stephan

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Unfortunately, we had a lot of problems with this place. Open construction at the lobby was worrisome while my kid was around.; The elevator had a subtle but bad smell. The room we had reeked of smoke. The beds were incredibly saggy. The television had a large section of dead pixels. The sheets had holes in them. And they started construction(nailing) at 7AM on the dot about one floor away from us by the sound of it. Clearly this place was abandoned for sometime and as of 3/1/24 this place is not ready for occupancy in my opinion. The staff was incredible, they were nice and responsive. But it really doesn't make up for the rest of the experience, unfortunately.
Séjour de 2 nuits en mars 2024
Réponse de manager le 25 mars 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

veronica

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My husband and I stayed here after a concert. The hotel is undergoing a remodel. The only real downside to staying here is the walls are very thin. If you're a sound sleeper, you'll be fine. Otherwise it was rough. I heard very loud drunk people and the sexual activity next door. Again, everything else was great.
Séjour de 1 nuit en mars 2024
Réponse de manager le 25 mars 2024
I want to thank you for staying at our property. I am glad to hear you had a great stay. Please visit us again if you're in town or in the area. Thank you.

2/10 Horrible

John

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very rude !!! The whole place was very dirty and nasty there was trash everywhere, people smoking in the hallway and the whole place smells like old cigarettes! I would sleep in my car before i pay money to stay here again
Séjour de 2 nuits en mars 2024
Réponse de MANAGER le 19 mars 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Horrible

Jasmine

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I COULDNT STAY AT THIS HOTEL EVEN IF I WERE PAYED TO.
Séjour de 1 nuit en mars 2024
Réponse de MANAGER le 19 mars 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Horrible

Hannah

Séjour de 1 nuit en mars 2024
Réponse de Greenwood Inn le 5 avr. 2024
Thank you for taking the time to fill out this survey. We apologize for any issues you may have experienced during your stay

2/10 Horrible

Yuset

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de MANAGER le 19 mars 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Kasey

Les points forts : Personnel et service et équipements
I want to say the couple of the staff i really enjoyed. Kristie Chana and Jeronimo very friendly great customer service helped me in anyway they could i understand its dirty cus the remodel their doing but these 2 were awesome gave me a great rate went above and beyond for me i give them 10 stars if i could keep up the good work u 2 i would stay wherever you 2 worked at thanks for everything. sincerely Kasey
Séjour de 3 nuits en janvier 2024
Réponse de MANAGER le 25 févr. 2024
I want to thank you for staying at our property. I am glad to hear you had a great stay. Please visit us again if you're in town or in the area. Thank you.

2/10 Horrible

Thomas

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The place is very dirty, the carpet looks like something was butchered on it. The internet did not work, and I feel unsafe with extended stay hotels
Séjour de 4 nuits en février 2024
Réponse de manager le 24 févr. 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Satisfaisant

Willie

Voyage d’affaires
Les points forts : Personnel et service
They are going through a remodel. So it was noisy until 9pm at night. Also, I don’t think this is a good area due to the amount of cops that were around
Séjour de 1 nuit en février 2024
Réponse de MANAGER le 13 févr. 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Horrible

Chelsey

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Réponse de manager le 12 févr. 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Horrible

KENT

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ask for your money back. Take this property off Expedia its dragging down Expedia's brand reputation.
Séjour de 1 nuit en janvier 2024
Réponse de manager le 9 févr. 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Horrible

Mark

Voyage d’affaires
Les points forts : Propreté
It was ok a lot of traffic but staff was good
Réponse de MANAGER le 31 janv. 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Horrible

Yvonne

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de MANAGER le 31 janv. 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Michele

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They are currently remodeling the inside and there is work being done in the complex it is located
Séjour de 1 nuit en janvier 2024
Réponse de MANAGER le 31 janv. 2024
I want to thank you for staying at our property. I am glad to hear you had a great stay. Please visit us again if you're in town or in the area. Thank you.

4/10 Médiocre

Molly

Séjour de 2 nuits en décembre 2023
Réponse de manager le 23 janv. 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Satisfaisant

Susan

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel was fine for a quick stay. Everything was clean and the location is easy to get to. The WiFi never really worked and no one could figure that out. The heater/air did not work at all. It had no power to it. Fortunately the outside weather was not bad so it was not a problem. I told the desk and they said they did not know it wasn’t working but they must have done they had the window open when I got in the room. It was all good for a short stay and a cheaper price. Would not recommend for any extended time.
Séjour de 3 nuits en janvier 2024
Réponse de manager le 23 janv. 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Satisfaisant

Mike

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Hotel advertised free breakfast, but they dont actually provide any breakfast at all. Pictures show a nice clean average type hotel. The lobby is nice. The hall ways are not nice! Trash in the ice machine area, like bags of trash! Halls look to have been started into renovation but never completed. Tape around signs, wall plates laying on floor, but yet not a single worker in sight! The grounds of the hotel are NASTY! Trash and debris everywhere! The room was nice, but had poorly done repairs and renovations. Exposed holes in the drywall, mismatched cusions on the sofa. I guess you get what you pay for! We wont return
Séjour de 1 nuit en janvier 2024
Réponse de manager le 23 janv. 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 Bien

Chrisanna, Byers

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de manager le 20 janv. 2024
I want to thank you for staying at our property. I am glad to hear you had a great stay. Please visit us again if you're in town or in the area. Thank you.

2/10 Horrible

Anna

Voyage en groupe, Voyage avec des animaux de compagnie
Les points faibles : Propreté et équipements
The surroundings of the building felt unsafe with a lot of homeless people walking around the property. One of the main entrances was broken into and damage, and did not lock or close so anyway could come in. The walls were unfinished and not painted over. The room had a ton of stains all over the floor. We left because we felt unsafe and it was extremely dirty.
Séjour de 1 nuit en janvier 2024
Réponse de manager le 20 janv. 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Jones

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024
Réponse de manager le 20 janv. 2024
I want to thank you for staying at our property. I am glad to hear you had a great stay. Please visit us again if you're in town or in the area. Thank you.

2/10 Horrible

Mark

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Dirty
Floor was super dirty, walls were wet and dirty
Séjour de 1 nuit en janvier 2024
Réponse de manager le 14 janv. 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Joann

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de manager le 14 janv. 2024
I want to thank you for staying at our property. I am glad to hear you had a great stay. Please visit us again if you're in town or in the area. Thank you.

8/10 Bien

Samantha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de manager le 14 janv. 2024
I want to thank you for staying at our property. I am glad to hear you had a great stay. Please visit us again if you're in town or in the area. Thank you.

2/10 Horrible

Steven

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
You should not have to move rooms 3 times
Was sent to a room where the TV and heart did not work properly. Then moved to another room where that TV did not work properly too. Stayed at this hotel before and was sent to the same room with the same issues
Séjour de 1 nuit en décembre 2023
Réponse de manager le 14 janv. 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Never could get the wifi to connect. Overall the room and common areas were clean, but, a good coat of paint to take care of all the wear and tear of the walls, furniture and carpeting are just wore out and needs to be replaced.
Séjour de 2 nuits en décembre 2023
Réponse de manager le 27 déc. 2023
Thank you for responding to our survey! We appreciate you taking the time out of your day to let us know how your stay went here at The Greenwood Inn! Come back and see us soon!

4/10 Médiocre

BRANDON

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a low class motel.
Séjour de 2 nuits en décembre 2023
Réponse de manager le 27 déc. 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

4/10 Médiocre

Quaron

Séjour de 2 nuits en décembre 2023
Réponse de manager le 27 déc. 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Ricky

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de manager le 27 déc. 2023
Thank you for responding to our survey! We appreciate you taking the time out of your day to let us know how your stay went here at The Greenwood Inn! Come back and see us soon!

4/10 Médiocre

Voyageur vérifié

Les points forts : Confort de la chambre
Les points faibles : Propreté
Séjour de 2 nuits en décembre 2023
Réponse de manager le 27 déc. 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Jill

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de manager le 27 déc. 2023
Thank you for responding to our survey! We appreciate you taking the time out of your day to let us know how your stay went here at The Greenwood Inn! Come back and see us soon!

6/10 Satisfaisant

jose luis

Séjour de 2 nuits en décembre 2023
Réponse de manager le 14 janv. 2024
I want to thank you for staying at our property. I am glad to hear you had a great stay. Please visit us again if you're in town or in the area. Thank you.

4/10 Médiocre

Joseph John

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de manager le 27 déc. 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Steven

Yes
Réponse de manager le 9 févr. 2024
I want to thank you for staying at our property. I am glad to hear you had a great stay. Please visit us again if you're in town or in the area. Thank you.

4/10 Médiocre

PERLA

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en décembre 2023
Réponse de manager le 27 déc. 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Horrible

Mike

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The carpet in the room looked like it had been puked on over a thousand times, pretty sure this room had been a murder crime seen many times
Séjour de 2 nuits en décembre 2023
Réponse de manager le 27 déc. 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de manager le 27 déc. 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 Bien

Betsayda

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de manager le 27 déc. 2023
Thank you for responding to our survey! We appreciate you taking the time out of your day to let us know how your stay went here at The Greenwood Inn! Come back and see us soon!

6/10 Satisfaisant

Thomas

Séjour de 1 nuit en septembre 2023
Réponse de manager le 27 déc. 2023
Thank you for responding to our survey! We appreciate you taking the time out of your day to let us know how your stay went here at The Greenwood Inn! Come back and see us soon!

6/10 Satisfaisant

Ross

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Under Construction
Under Construction right now! You can hear the highway from the room. No Sheets!
Séjour de 1 nuit en décembre 2023
Réponse de MANAGER le 5 déc. 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Satisfaisant

Jared

Les points forts : Propreté
Les points faibles : Personnel et service
Booking stated there was breakfast, none was offered or put out. The front desk attendant acted like she had better things to do and snapped at us whenever we spoke. First impression was it was nice, but very quickly was found to be minimally cleaned and no one seemed to really want to be there.
Séjour de 1 nuit en décembre 2023
Réponse de manager le 27 déc. 2023
Thank you for responding to our survey! We appreciate you taking the time out of your day to let us know how your stay went here at The Greenwood Inn! Come back and see us soon!