Piscine extérieure (ouverte en saison)
Vérifier la disponibilité

Avis sur Vivanta Surajkund, NCR

5 out of 5
Vivanta Surajkund, NCR
Shooting Range Road, Suraj Rund, Faridabad, Delhi N.C.R

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 180 avis sur 332." "
Note des voyageurs de 8 (Bien), d’après 105 avis sur 332." "
Note des voyageurs de 6 (Satisfaisant), d’après 25 avis sur 332." "
Note des voyageurs de 4 (Médiocre), d’après 13 avis sur 332." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 332." "

8,8/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 Bien

Raphael

Les points forts : Personnel et service
Séjour de 2 nuits en juillet 2023
Réponse de Ritesh le 28 juil. 2023
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 Excellent

debo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2020
Réponse de Pawaninder Sondhi le 15 janv. 2020
Dear Debo, Thank you for sharing your comments with us and we are delighted to know that you had a comfortable and pleasant stay at the hotel. Warm regards, Management Team

10/10 Excellent

Mireille

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel d'exception à recommender
Je recommande vivement ce merveilleux hôtel: son cadre et sa décoration exceptionnels, d'une extrème propreté et un excellent service. Merci beaucoup .
Séjour de 7 nuits en avril 2018
Réponse de Ankur Malhotra le 4 juil. 2018
Cher Mireille, Merci pour votre avis. Nous nous réjouissons de vous accueillir à nouveau dans la propriété

10/10 Excellent

linda, linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
chambre confortable
super hotel avec personnels agréables. Les chambres son propres ainsi que la literie de bonne qualité . l'emplacement est assez problématique car il est au centre et beaucoup d'embouteillage

10/10 Excellent

mimi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
je garde une très très bonne impression de ce séjour !tout y est parfait les services le personnel!rien a dire sauf les alentours un peu perdus dans la campagne...mes 3 jours passés sont la fin d'un périple au radjastan!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
JPB
Idéal pour un séjour d'affaires. Personnel aimable et serviable. Possibilité de louer une voiture avec chauffeur à la journée

10/10 Excellent

Sheetal

Voyage en famille
We went from US to India for a week. I booked this place as it had good reviews. This is one of the best places in Surajkund but not the best. Place was okay but staff was very courteous about anything we needed. Breakfast was very good. This is a four star hotel. It’s not Taj it’s Vivanta by Taj😊. They had us a room on smoking floor and we had 2 kids. Floors in our room were sticky as the building was pretty old. Some areas were renovated and new like the lobby and some very old. Our safe got locked and SURMESH the guy who addressed every situation was awesome. He was always there with a smile on his face. He was so humble and respectful. We stayed for 4 nights and it was a comfortable experience. Overall a good time.
Séjour de 4 nuits en avril 2024

10/10 Excellent

George

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is the nicest hotel for the price-range in all of Delhi. A huge pool with views, access to the spa and excellent restaurant. Immaculately clean and beautiful lobbies and gardens, this is the perfect hotel to escape the crazy business of the city. It's a little bit further out, but still only £5 in an uber to the centre (25-30 mins) and £8 to the airport. This also makes it a very peaceful and tranquil haven. Recommend without hesitation.
Séjour de 2 nuits en mars 2024

8/10 Bien

Sahil

Séjour de 1 nuit en février 2024
Réponse de Ritesh le 29 mars 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

8/10 Bien

Nargis

Voyage d’affaires
Les points forts : Confort de la chambre
Les points faibles : Propreté
Lovely hotel, but needs more attention to cleaning in particular bathrooms. I stopped in 2 different rooms and both in need of updating and deep cleaning. Suggest changing the shower plumbing as current one is too old and doesn't work properly.
Séjour de 1 nuit en février 2024
Réponse de Ritesh le 27 févr. 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

6/10 Satisfaisant

Alice

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Very nice hotel could use a better cleaning crew though found the bottom of the vanity to be filthy left a wrapper under it and saw it there next day as well thick dust on picture frame
Séjour de 7 nuits en janvier 2024
Réponse de Ritesh le 27 févr. 2024
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel was not clean and things were falling apart in the room.
Séjour de 1 nuit en février 2024
Réponse de Ritesh le 27 févr. 2024
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

10/10 Excellent

mihir

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Excellent property with great staff. We were upgraded to a very nice room which made the stay so much more pleasant. Staff members were excellent, polite and genuinely willing to to help and make the stay memorable. If you are visiting the Surajkund International Crafts Mela, this is the best place to do it as you can walk to the fair.
Séjour de 2 nuits en février 2024
Réponse de Ritesh le 27 févr. 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

2/10 Horrible

Sanjeet

Voyage en groupe
I paid double the price as per make my trip of indian hotel app.. Hotel room terrible no additional services has been given hair in water bottle..
Séjour de 1 nuit en janvier 2024
Réponse de Ritesh le 27 févr. 2024
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

10/10 Excellent

Anindya, North Vancouver

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful hotel, excellent food and breakfast buffet was superb! Staff were all awesome. I had high expectations from my stay and they were exceeded!
Séjour de 4 nuits en janvier 2024
Réponse de Ritesh le 27 févr. 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 Excellent

Puneet, Milpitas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024
Réponse de Ritesh le 27 févr. 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 Excellent

Suzanne

Séjour de 3 nuits en janvier 2024
Réponse de Ritesh le 29 mars 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Ritesh le 27 févr. 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Ritesh le 22 janv. 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 Excellent

Stephanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing Stay
Stunning hotel and all staff are so friendly. Very secure for international solo travellers. Amazing authentic food.
Séjour de 2 nuits en janvier 2024
Réponse de Ritesh le 22 janv. 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 Excellent

Lakhwinder

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Ritesh le 27 févr. 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Very Old room, No fridge, No Hand towels, intercom was not working.
Séjour de 1 nuit en janvier 2024
Réponse de Ritesh le 22 janv. 2024
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

10/10 Excellent

Abhishek

Les points forts : Propreté, personnel et service, confort de la chambre
Nice hotel Vivanta by Taj .. a touch of class
Clean hotel but not centrally heated and feels cold in lobby, rooms and washrooms are clean and definitely the best place to stay if u r in Surajkund
Séjour de 1 nuit en janvier 2024
Réponse de Ritesh le 22 janv. 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

6/10 Satisfaisant

Ajeet

Les points faibles : Personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de Ritesh le 22 janv. 2024
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

8/10 Bien

Jaydeep

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent property if you want to stay near Faridabad. The staff and service was beyond awesome. The hotel is very well designed with Indian touches and very practical. We stayed in 3 separate rooms during our stay. First room was a King bed room which was perfect for 2 occupants. We switched to a two bed room. The beds were extremely small. We switched back to a different king bed room on a different room and the room seemed to be under construction. The bathroom was unfinished/poorly finihsed. The bathtub was broken and had to be fixed while we waited. Overall the rooms are large and well designed and quiet. The morning breakfast was incredible!! I had a sprained ankle during the stay and the staff generously offered me help and aid to ease the pain. Overall the experience was great due to the staff, service, common amenities (play room, gym, pool, restaurant, spa) breakfast and room size.
Séjour de 1 nuit en décembre 2023
Réponse de Ritesh le 27 févr. 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 Excellent

Jaydeep

Séjour de 1 nuit en décembre 2023
Réponse de Ritesh le 22 janv. 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 Excellent

Angelica

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Sunita B.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 13 nuits en décembre 2023

10/10 Excellent

Gunjit

Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Anil Kumar

Séjour de 1 nuit en décembre 2023
Réponse de Ritesh le 16 déc. 2023
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

6/10 Satisfaisant

Oliver

Voyage d’affaires
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Keine Oase der Ruhe
Eigentlich ein schönes Hotel, aber wirklich sauber sind die Zimmer nicht. Außerdem war es extrem laut wegen täglich stattfindenden Feiern im Inbenhof. Sie sind zwar meist vor 23 Uhr zu Ende aber der Abbau dauert dan gerne bis 1-2 uhr. Lieber kein Zimmer zum Innenhof bucheb
Séjour de 2 nuits en novembre 2023
Réponse de Ritesh le 16 déc. 2023
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

2/10 Horrible

Hardeep

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel is good but staff and food is very bad. They charge you another people bill and hair in food and tasteless food
Séjour de 5 nuits en novembre 2023
Réponse de Ritesh le 4 déc. 2023
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Ritesh le 27 oct. 2023
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 Excellent

Bhupesh

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Ritesh le 27 sept. 2023
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

4/10 Médiocre

nitika

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
there was lot of noise. My room was just near to there coutyard view and there was a lot of noise of fountain and horn//
Séjour de 1 nuit en septembre 2023
Réponse de Ritesh le 13 sept. 2023
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

10/10 Excellent

pankaj

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great experience.
Réponse de Ritesh le 5 sept. 2023
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 Excellent

Ranjan

Séjour de 1 nuit en août 2023
Réponse de Ritesh le 5 sept. 2023
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

8/10 Bien

Taranveer

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great weekend getaway!
Séjour de 1 nuit en juillet 2023
Réponse de Ritesh le 5 sept. 2023
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

8/10 Bien

Devesh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I had 2 rooms booked. Forget about giving rooms closer to each other, they gave us rooms on different floors altogether.
Réponse de Ritesh le 28 juil. 2023
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

10/10 Excellent

ADS

Séjour de 1 nuit en mai 2023
Réponse de Ritesh le 27 juin 2023
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 Excellent

Manav

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was an amazing experience… Room upgrade was awesome 😊😊
Séjour de 1 nuit en mai 2023
Réponse de Ritesh le 27 juin 2023
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 Excellent

hannah

Séjour de 1 nuit en avril 2023
Réponse de Ritesh le 27 juin 2023
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 Excellent

Chetan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2023

6/10 Satisfaisant

Vipin

Séjour de 2 nuits en avril 2023

6/10 Satisfaisant

Abhishek

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
I stayed at Vivanta about 7 years ago and it was fantastic - beautiful, clean, great serivce. But on this most recent visit, the room looked a bit old and worn. The floors were not very clean, and there was a slight sewer smell in the watercloset and shower. This was in a Premium Room. Not a big deal since I was only there for one night, but it isn't what I remember.
Séjour de 1 nuit en mars 2023
Réponse de Pawaninder Sondhi le 29 mars 2023
Dear Guest,We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced.Regards,Team Vivanta Surajkund, NCR

10/10 Excellent

Carina

Séjour de 1 nuit en mars 2023
Réponse de Pawaninder Sondhi le 29 mars 2023
Dear Guest,Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit.Best regards,Team Vivanta Surajkund, NCR

10/10 Excellent

Manali

Séjour de 3 nuits en mars 2023
Réponse de Pawaninder Sondhi le 9 mars 2023
Dear Guest,Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit.Best regards,Team Vivanta Surajkund, NCR

6/10 Satisfaisant

Young Gul

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Room condition
Reasonable price level but moldy odor of the bathroom made me unpleasant.. maybe due to not so frequently use of the room. Considering the name value of Taj, not so satisfied mainly due to old furniture with the color of the furniture which in my opinion to be bright not dark..
Séjour de 5 nuits en février 2023
Réponse de Pawaninder Sondhi le 9 mars 2023
Dear Guest,We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced.Regards,Team Vivanta Surajkund, NCR

2/10 Horrible

Vaibhav

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Séjour de 1 nuit en février 2023
Réponse de Pawaninder Sondhi le 20 mars 2023
Dear Guest,We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced.Regards,Team Vivanta Surajkund, NCR

8/10 Bien

Ji Hoon

Séjour de 2 nuits en février 2023
Réponse de Pawaninder Sondhi le 14 févr. 2023
Dear Guest,Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit.Best regards,Team Vivanta Surajkund, NCR