We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Dear Guest,Greetings of the day!!We would like to update you that, on your check in day you have requested for booking amendment and the same was done by our reservations team. Also mail was sent to Expedia for your refund. They must have refunded your money back.We request you to please advise for low rating.Best ReagrdsGulshan SiholAssistant Front Manager

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Dear Guest,I would like to thank you for your detailed feedback on your stay at our hotel, while apologizing for the reported inconvenience, would like to inform that appropriate and immediate corrective actions are being taken. Kindly be assured, your feedback has been conveyed to the concerned to be looked into with Dear GuestThe team at the hotel and I are truly delighted to know that you had a wonderful experience at Jaypee Vasant Continental and quality of hospitality and service exceeded your expectations.I wish to express my sincere gratitude for the wonderful feedback you have offered to the entire team. I have also shared your feedback with them and they are overjoyed to know that they were able to make an impression on you with their valuable efforts.Thank you again for your remarkable feedback. We are delighted to have you as our ambassador for Jaypee Vasant Continental and look forward to the pleasure of seeing you again and creating many more wonderful memories for you.RegardsInder Pal SinghV.P. (Ops)

Dear GuestThe team at the hotel and I are truly delighted to know that you had a wonderful experience at Jaypee Vasant Continental and quality of hospitality and service exceeded your expectations.I wish to express my sincere gratitude for the wonderful feedback you have offered to the entire team. I have also shared your feedback with them and they are overjoyed to know that they were able to make an impression on you with their valuable efforts.Thank you again for your remarkable feedback. We are delighted to have you as our ambassador for Jaypee Vasant Continental and look forward to the pleasure of seeing you again and creating many more wonderful memories for you.RegardsInder Pal SinghV.P. (Ops)

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.RegardsInder Pal Singh

Dear GuestThe team at the hotel and I are truly delighted to know that you had a wonderful experience at Jaypee Vasant Continental and quality of hospitality and service exceeded your expectations.I wish to express my sincere gratitude for the wonderful feedback you have offered to the entire team. I have also shared your feedback with them and they are overjoyed to know that they were able to make an impression on you with their valuable efforts.Thank you again for your remarkable feedback. We are delighted to have you as our ambassador for Jaypee Vasant Continental and look forward to the pleasure of seeing you again and creating many more wonderful memories for you.RegardsInder Pal SinghV.P. (Ops)

Dear Guest,I would like to thank you for your detailed feedback on your stay at our hotel, while apologizing for the reported inconvenience, would like to inform that appropriate and immediate corrective actions are being taken. Kindly be assured, your feedback has been conveyed to the concerned to be looked into with utmost sincerity.At last, I would like to personally thank you for sharing your thoughts as we believe that these comments help us improve our service for our guests.I shall look forward to welcome you back at Jaypee Vasant Continental and assure you of an experience to exceed your expectations during your next visit.Kind Regards,I.P. SinghVice President

Dear GuestThe team at the hotel and I are truly delighted to know that you had a wonderful experience at Jaypee Vasant Continental and quality of hospitality and service exceeded your expectations.I wish to express my sincere gratitude for the wonderful feedback you have offered to the entire team. I have also shared your feedback with them and they are overjoyed to know that they were able to make an impression on you with their valuable efforts.Thank you again for your remarkable feedback. We are delighted to have you as our ambassador for Jaypee Vasant Continental and look forward to the pleasure of seeing you again and creating many more wonderful memories for you.RegardsInder Pal SinghV.P. (Ops)

Dear Guest,I would like to thank you for your detailed feedback on your stay at our hotel, while apologizing for the reported inconvenience, would like to inform that appropriate and immediate corrective actions are being taken. Kindly be assured, your feedback has been conveyed to the concerned to be looked into with utmost sincerity.At last, I would like to personally thank you for sharing your thoughts as we believe that these comments help us improve our service for our guests.I shall look forward to welcome you back at Jaypee Vasant Continental and assure you of an experience to exceed your expectations during your next visit.Kind Regards,I.P. SinghVice President

Dear GuestThe team at the hotel and I are truly delighted to know that you had a wonderful experience at Jaypee Vasant Continental and quality of hospitality and service exceeded your expectations.I wish to express my sincere gratitude for the wonderful feedback you have offered to the entire team. I have also shared your feedback with them and they are overjoyed to know that they were able to make an impression on you with their valuable efforts.Thank you again for your remarkable feedback. We are delighted to have you as our ambassador for Jaypee Vasant Continental and look forward to the pleasure of seeing you again and creating many more wonderful memories for you.RegardsInder Pal SinghV.P. (Ops)

Dear GuestThe team at the hotel and I are truly delighted to know that you had a wonderful experience at Jaypee Vasant Continental and quality of hospitality and service exceeded your expectations.I wish to express my sincere gratitude for the wonderful feedback you have offered to the entire team. I have also shared your feedback with them and they are overjoyed to know that they were able to make an impression on you with their valuable efforts.Thank you again for your remarkable feedback. We are delighted to have you as our ambassador for Jaypee Vasant Continental and look forward to the pleasure of seeing you again and creating many more wonderful memories for you.RegardsInder Pal SinghV.P. (Ops)

Dear GuestThe team at the hotel and I are truly delighted to know that you had a wonderful experience at Jaypee Vasant Continental and quality of hospitality and service exceeded your expectations.I wish to express my sincere gratitude for the wonderful feedback you have offered to the entire team. I have also shared your feedback with them and they are overjoyed to know that they were able to make an impression on you with their valuable efforts.Thank you again for your remarkable feedback. We are delighted to have you as our ambassador for Jaypee Vasant Continental and look forward to the pleasure of seeing you again and creating many more wonderful memories for you.RegardsInder Pal SinghV.P. (Ops)

Dear GuestThe team at the hotel and I are truly delighted to know that you had a wonderful experience at Jaypee Vasant Continental and quality of hospitality and service exceeded your expectations.I wish to express my sincere gratitude for the wonderful feedback you have offered to the entire team. I have also shared your feedback with them and they are overjoyed to know that they were able to make an impression on you with their valuable efforts.Thank you again for your remarkable feedback. We are delighted to have you as our ambassador for Jaypee Vasant Continental and look forward to the pleasure of seeing you again and creating many more wonderful memories for you.RegardsInder Pal SinghV.P. (Ops)

Dear GuestThe team at the hotel and I are truly delighted to know that you had a wonderful experience at Jaypee Vasant Continental and quality of hospitality and service exceeded your expectations.I wish to express my sincere gratitude for the wonderful feedback you have offered to the entire team. I have also shared your feedback with them and they are overjoyed to know that they were able to make an impression on you with their valuable efforts.Thank you again for your remarkable feedback. We are delighted to have you as our ambassador for Jaypee Vasant Continental and look forward to the pleasure of seeing you again and creating many more wonderful memories for you.RegardsInder Pal SinghV.P. (Ops)

Dear GuestThe team at the hotel and I are truly delighted to know that you had a wonderful experience at Jaypee Vasant Continental and quality of hospitality and service exceeded your expectations.I wish to express my sincere gratitude for the wonderful feedback you have offered to the entire team. I have also shared your feedback with them and they are overjoyed to know that they were able to make an impression on you with their valuable efforts.Thank you again for your remarkable feedback. We are delighted to have you as our ambassador for Jaypee Vasant Continental and look forward to the pleasure of seeing you again and creating many more wonderful memories for you.RegardsInder Pal SinghV.P. (Ops)

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Dear GuestThe team at the hotel and I are truly delighted to know that you had a wonderful experience at Jaypee Vasant Continental and quality of hospitality and service exceeded your expectations.I wish to express my sincere gratitude for the wonderful feedback you have offered to the entire team. I have also shared your feedback with them and they are overjoyed to know that they were able to make an impression on you with their valuable efforts.Thank you again for your remarkable feedback. We are delighted to have you as our ambassador for Jaypee Vasant Continental and look forward to the pleasure of seeing you again and creating many more wonderful memories for you.RegardsInder Pal SinghV.P. (Ops)

Dear GuestThe team at the hotel and I are truly delighted to know that you had a wonderful experience at Jaypee Vasant Continental and quality of hospitality and service exceeded your expectations.I wish to express my sincere gratitude for the wonderful feedback you have offered to the entire team. I have also shared your feedback with them and they are overjoyed to know that they were able to make an impression on you with their valuable efforts.Thank you again for your remarkable feedback. We are delighted to have you as our ambassador for Jaypee Vasant Continental and look forward to the pleasure of seeing you again and creating many more wonderful memories for you.RegardsInder Pal SinghV.P. (Ops)

Dear GuestThe team at the hotel and I are truly delighted to know that you had a wonderful experience at Jaypee Vasant Continental and quality of hospitality and service exceeded your expectations.I wish to express my sincere gratitude for the wonderful feedback you have offered to the entire team. I have also shared your feedback with them and they are overjoyed to know that they were able to make an impression on you with their valuable efforts.Thank you again for your remarkable feedback. We are delighted to have you as our ambassador for Jaypee Vasant Continental and look forward to the pleasure of seeing you again and creating many more wonderful memories for you.RegardsInder Pal SinghV.P. (Ops)

ear GuestThank you so much for rating us 5 on 5 for our hospitality and services rendered to you while you were here.Your kind feedback shall definitely be shared with our colleagues, as it gives us the opportunity to congratulate the whole team in upholding the highest standard of our products and services.Thank you so much again. We look forward to welcoming you again.Kind Regards,Inder Pal Singh Vice president (Ops)

ear GuestThank you so much for rating us 5 on 5 for our hospitality and services rendered to you while you were here.Your kind feedback shall definitely be shared with our colleagues, as it gives us the opportunity to congratulate the whole team in upholding the highest standard of our products and services.Thank you so much again. We look forward to welcoming you again.Kind Regards,Inder Pal Singh Vice president (Ops)

Dear GuestWe thank you for sharing your feedback with us. However, I am disappointed to learn that you have rated us 6 out of 10 in overall rating. We pride ourselves on our services and the high-quality standards we maintain, therefore it has come up as a surprise. We would like to know if there was any vacuity during your stay as it’s very important to us that our customers are more than satisfied and we would like the opportunity to resolve the issue, if there was any. I would like to request you to kindly share your experience in detail with us in order to enable us rectify the related shortcomings and improve on the observed aspects. We hope you will see the improvement and enjoy your time with us in your next visit.Kind Regards, Inder Pal SinghVice President (Ops)

Dear Guest,We are all delighted to note that you have been our regular customer and always enjoy your visit at our hotel. We are truly grateful to you for continually trusting us with your accommodation and staying needs and for choosing our hotel again this time as well. However, I am deeply disheartened to learn that your recent stay with us did not match your expectations as few aspects like amenities and maintenance issues turned your experience into disappointing one. Please accept our heart full apologies on behalf of entire team of Jaypee Vasant Continental as we feel disappointed for not meeting up to your expectations. I would like to request you to kindly treat this as an isolated incidence where team Jaypee Vasant Continental has not been able to meet your expectations, however, we assure you that the necessary corrective action would be taken in this regard for eliminating the glitch from cropping up again. Your constructive review shall certainly allow us to undertake the corrective measures and fine-tune our procedures to ensure that no such concern is raised again.We hope this did not take away much from your overall experience with us and we eagerly look forward to hosting you more successfully in the future. Being our valued customer, we are sure that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Kind Regards,Inder Pal Singh Vice president (Ops)

Dear GuestWe are truly grateful to you for choosing our hotel for your accommodation needs and taking the time to write a feedback! It’s truly our pleasure to learn that you find our property and location as per your liking and expectation, however, it is disconcerting to hear that you didn’t find our food options and breakfast spread up to your expectation and standard. It was an uncommon instance as our food is known for its authentic and exceptional quality and taste and the vast majority of our guests find our food options apt and adequate to enjoy their experience with us, as we continually try to improve the quality and variety of food items that we offer and pride ourselves on our products and the high quality standards we maintain. That being said, I would like to assure you that I shall personally communicate your feedback with my culinary team for needful action on priority basis. Regarding your observation on service, please be assured that our service team is always oriented on promptness, however, your observation definitely shows that we missed on it this time and has greatly inspired us to re-train our staff. I have also personally communicated your feedback with my team to take immediate corrective actions on priority basis and ensure we improve on this.At last, being our valued customer we hope that you would take our explanation favorably and give us a chance to invite you again at our hotel to experience the improved stay.We hope that your next stay with us shall meet our standard of excellence.Kind Regards, Inder Pal SinghVice President (Ops)

Dear GuestWe are truly grateful to you for choosing our hotel and for taking the time to write a feedback! The team at the hotel and I are truly delighted to know that you had a wonderful experience at Jaypee Vasant Continental and quality of service and attention provided by our team, especially concierge, exceeded your expectations.I wish to express my sincere gratitude for the remarkable feedback you have offered for our staff. I have shared your feedback with the entire team and they are over joyed to know that their hard work has been recognized and appreciated.My team joins me in thanking you for your wonderful feedback and look forward to the pleasure of seeing you again.Kind Regards,Inder Pal Singh Vice president (Ops)

Dear GuestThank you so much for your feedback. Your kind feedback shall definitely be shared with our colleagues, as it gives us the opportunity to congratulate the whole team in upholding the highest standard of our products and services.Thank you again. We look forward to welcoming you soon.Kind Regards,Inder Pal Singh Vice president (Ops)

Dear GuestThank you for taking the time to share the feedback about your recent stay at Jaypee Vasant Continental. Kindly accept our sincere apology regarding you discomfort due to an unpleasant smell in the room as our attention to detail left something to be desired on this occasion, which is very unlike us. Our staff generally does a great job when it comes to maintaining our facility for our guests as at our hotel, we take upkeep and cleanliness very seriously and always make sure that the guests rooms always feel fresh and clean, so it is strange that this has happened.That being said, please be assured we shall immediately be conducting a reassessment of the entire area in coordination with our housekeeping crew to ensure complete eradication of the smell source. Please be assured, you have my personal commitment that next time you would have a wonderful experience that the vast majority of our guests always have.We again thank you for sharing your constructive feedback with us. I hope that being our valued customer, you will consider us again for your next visit and give us another opportunity to serve you.Kind Regards,Inder Pal SinghVice President (Ops)

Dear GuestThank you so much for rating us 5 on 5 for our hospitality and services rendered to you while you were here.Your kind feedback shall definitely be shared with our colleagues, as it gives us the opportunity to congratulate the whole team in upholding the highest standard of our products and services.Thank you so much again. We look forward to welcoming you again.Kind Regards,Inder Pal Singh Vice president (Ops)

Dear GuestThank you so much for rating us 5 on 5 for our hospitality and services rendered to you while you were here.Your kind feedback shall definitely be shared with our colleagues, as it gives us the opportunity to congratulate the whole team in upholding the highest standard of our products and services.Thank you so much again. We look forward to welcoming you again.Kind Regards,Inder Pal Singh Vice president (Ops)

Dear GuestThank you so much for your appreciation for our hospitality and services rendered to you while you were here. It brings us immense pleasure to learn that you had a good and comfortable stay.Thank you again for your kind feedback and highlighting your appreciation for our hotel.It was a pleasure having you as our guest and we look forward to welcome you back soon.Kind Regards, Inder Pal SinghVice President (Ops)

Dear GuestWe appreciate you taking the time to reach out to us with your review regarding the recent stay, although, I would like to apologize for your recent experience which you had during your stay with us and would like to extend our apologies for the reported discomfort. With regard to your concern on construction, I would like to put into your kind notice that presently we are implementing many upgrades to the property while ensuring that comfort of our guests are not compromised in any way and the information about the up gradation is duly communicated on our website for our guest’s knowledge. We are intimating every guest as well about the same at the time of check-in and same was being done in your case as well. Furthermore, room move was also being offered to you at the time of concern. However, that being said, we definitely acknowledge your concern and apologize again for the inconvenience. Please be assured that quite room will be blocked for you whenever you decide to come back to our hotel and we assure you that such an incident shall not be repeated in the future. We again apologize profusely for this unexpected negative occurrence. We hope, you would allow us to bring about the necessary improvements in this regard with the help of your valuable feedback and give us another opportunity to host you flawlessly in the future. With this, we hope to see you again in the soonest time!Kind RegardsInder Pal SinghVice President (Ops)

Dear Guest,We appreciate you taking the time to reach out to us with your kind word of appreciation regarding your recent stay. We are committed to exceeding our guest’s expectations through unremitting dedication to perfection in every aspect of service and it is feedback such as yours that helps us continue, unwavering towards our goal of perfection in everything we do.Thank you once again for your wonderful feedback. It was a pleasure having you as our guest and we look forward to welcome you back soon.Kind Regards,Inder Pal Singh Vice President (Ops)

Dear GuestWe thank you for sharing your feedback with us. However, I am disappointed to learn that you have rated us 6 out of 10 in overall rating. We pride ourselves on our services and the high-quality standards we maintain, therefore it has come up as a surprise. We would like to know if there was any vacuity during your stay as it’s very important to us that our customers are more than satisfied and we would like the opportunity to resolve the issue, if there was any. I would like to request you to kindly share your experience in detail with us in order to enable us rectify the related shortcomings and improve on the observed aspects. We hope you will see the improvement and enjoy your time with us in your next visit.Kind Regards, Inder Pal SinghVice President (Ops)

Dear GuestIt brings us immense pleasure to learn that you had a good and comfortable stay with us.We thank you for your kind feedback and highlighting your appreciation for our hotel.It was a pleasure having you as our guest and we look forward to welcome you back soon.Kind Regards, Inder Pal SinghVice President (Ops)

Dear GuestThank you so much for rating us 5 on 5 for our hospitality and services rendered to you while you were here.Your kind feedback shall definitely be shared with our colleagues, as it gives us the opportunity to congratulate the whole team in upholding the highest standard of our products and services.Thank you so much again. We look forward to welcoming you again.Kind Regards,Inder Pal Singh Vice President (Ops)

Dear GuestThank you so much for rating us 5 on 5 for our hospitality and services rendered to you while you were here. It brings us immense pleasure to learn that you had a good and comfortable stay.Thank you again for your kind feedback and highlighting your appreciation for our hotel.It was a pleasure having you as our guest and we look forward to welcome you back soon.Kind Regards, Inder Pal SinghVice President (Ops)

Dear GuestThank you so much for sharing your wonderful feedback with us. We are truly glad to note that you found our hotel clean & convenient and our hospitality as per your liking. I greatly appreciate your comments and thank you again for your kind words.We shall look forward to welcoming you back in near future.Kind Regards,Inder Pal Singh Vice president (Ops)

Dear GuestThank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us as we strive to improve with each and every stay. Regarding your comment on renovation, I would like to put into your kind notice that most of our rooms have already been renovated and few others are in process of up gradation. Please be assured, we are sincerely working on to offer the best product to our guests, without causing any kind of un-convenience to them and I’m sure, soon you'll see the noticeable change and enjoy your stay with us in your next visit.About your disappointment with the staff, please accept our heart full apologies on behalf of entire team of Jaypee Vasant Continental as we feel disappointed for not meeting up to your expectations. We are precisely known for our exceptional hospitality and services and we regret that we missed the mark this time. Having said that, your observation has greatly inspired us to re-train our staff and please be assured that I have personally communicated your feedback with my entire team to take immediate corrective actions on priority basis and ensure we improve on this.At last, being our valued customer we hope that you would take our explanation favorably and give us a chance to invite you again at our hotel to experience the improved stay.We thank you again for sharing your concern with us and look forward to welcome you again.Kind RegardsInder Pal SinghVice President (Ops)

Dear GuestWe are truly grateful to you for choosing our hotel and for taking the time to write a feedback! It’s truly our pleasure to be able to live up to your expectations, particularly you highlighting your stay as excellent.Thank you once again for your remarkable feedback. It was a pleasure having you as our guest and we look forward to welcome you back again.Kind Regards,Inder Pal Singh Vice president (Ops)

Dear GuestThank you so much for rating us ten on ten for our hospitality and services rendered to you while you were here.Your kind feedback shall definitely be shared with our colleagues, as it gives us the opportunity to congratulate the whole team in upholding the highest standard of our products and services.Thank you so much again. We look forward to welcoming you again.Kind Regards,Inder Pal Singh Vice president (Ops)

Dear Guest Thank you so much for sharing your feedback with us. We are truly glad to note that you stay was pleasant & welcoming and our facilities as per your liking. I greatly appreciate your comments and thank you again for your kind words. It was a pleasure having you as our guest and we look forward to welcome you back soon. Kind regards, Inder Pal Singh vice president (ops)

Dear Guest,We are delighted that you had a memorable stay at Jaypee Vasant Continental ! It was indeed a pleasure having you stay with us and we are grateful for your feedback. We are happy to note that your stay was comfortable and had a great breakfast; services were as per your liking and expectation. It’s exciting to receive such valuable comments from our guests as we take pride and strive towards delivering an outstanding guest experience to make us the most preferred destination in the City. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.Once again, thank you so much and look forward to welcoming you again.Kind Regards,I.P. Singh Vice President (Operations)

Dear Guest,Thank you for your feedback. I was disappointed to read that you did not have a pleasant check-in experience and the services weren't up to the standard you had expected from us. What you described certainly does not meet the standard we set forth and I am truly sorry that we did not meet your expectation.With respect to your concern on slow check in process, I would like to assure you that our front office team is always oriented on promptness, however, on few occasions like during early check ins or check in of large groups, the process do get slower than usual though we do try to maintain seamless operation. Having said that, your observation definitely shows that we missed on it this time and has greatly inspired us to re-train our front desk staff. Please be assured that I have personally communicated your feedback with my team to take immediate corrective actions on priority basis and ensure we improve on this.About you disappointment regarding room service, I request you to kindly share your experience in detail with us in order to enable us rectify the related shortcomings and improve on the observed aspects. Kindly be assured, we put customer experience and satisfaction as our priority and it is only through your feedback that we can identify and focus on to where we need to take corrective actions.Once again, we are truly sorry for the inconvenience. I hope you will give us another opportunity to turn your experience around and hope that your next stay with us shall surely meet our standard of excellence.Kind RegardsInder Pal SinghVice President (Ops)

Dear Guest,We are delighted that you had a memorable stay at Jaypee Vasant Continental!It was indeed a pleasure having you stay with us and we are grateful for your feedback. We are happy to note that your stay was comfortable and our facilities & services were as per your liking and expectation. It’s exciting to receive such valuable comments from our guests as we take pride and strive towards delivering an outstanding guest experience to make us the most preferred destination in the City. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.Once again, thank you so much and look forward to welcoming you again.Kind Regards,I.P. SinghVice Presidentipsingh@jaypeehotels.com