Avis sur Hotel Cosy Grand
Hotel Cosy Grand
13 Aradhana Enclave, Sector 13, R.K. Puram, New Delhi, Delhi N.C.R
Avis
6,6
7,0/10
Propreté
6,8/10
Personnel et service
6,8/10
Équipements
6,4/10
Infrastructures et conditions de l’hébergement
7,0/10
Écoresponsabilité
Avis
Voyage en famille, Voyage d’affaires
7 mai 2024
Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024
6/10 Satisfaisant
rebecca
Voyage en groupe
9 mars 2024
rebecca
Séjour de 1 nuit en mars 2024
10/10 Excellent
Laxmi
16 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Laxmi
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 7 mars 2024
Hi,Thank you for taking the time to post a review rating of our property. We are looking forward to having you again as a guest in our hotel.We hope to see you soon.
8/10 Bien
CRISTINA M A
Voyage en groupe
4 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Otimo custo beneficio
CRISTINA M A
Séjour de 2 nuits en décembre 2023
10/10 Excellent
Valeria
2 janv. 2024
Valeria
Séjour de 2 nuits en décembre 2023
8/10 Bien
AKIMITSU
30 déc. 2023
AKIMITSU
Séjour de 1 nuit en décembre 2023
8/10 Bien
Barbara
7 déc. 2022
Barbara
Séjour de 2 nuits en décembre 2022
Réponse de Pooja le 9 déc. 2022
Dear Barbara Hertz,We are so grateful for your review. Thanks for sharing your rating with us. we're looking forward to your next visit to Hotel Cosy Grand.
10/10 Excellent
Shekhar
Voyage en famille
3 janv. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shekhar
Séjour de 1 nuit en décembre 2021
Réponse de Team Cosy Grand le 6 janv. 2022
Hi Shekhar,
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
2/10 Horrible
Voyageur vérifié
Voyage d’affaires
24 déc. 2021
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Refused Breakfast, even when it was included
Voyageur vérifié
Séjour de 1 nuit en décembre 2021
Réponse de Dinesh le 24 déc. 2021
Dear Sir,
Please share Your name so we can check and let you know.
8/10 Bien
Nikhil
25 juin 2021
Nikhil
Séjour de 2 nuits en juin 2021
Réponse de Dinesh le 25 juin 2021
Dear Guest. Thank you for taking the time to review your stay with us and looking forward to seeing you again soon. Thanks & Regards Team Cosy Grand!!
8/10 Bien
Sarath
31 mars 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sarath
Séjour de 1 nuit en mars 2021
Réponse de Mukul le 6 avr. 2021
Dear Sarath,
Thank you very much for taking out time to review us. We look forward to serving you soon.
Regards,
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
18 févr. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 12 nuits en février 2021
Réponse de Dinesh le 8 mars 2021
Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Thanks & Regards Team Cosy Grand
4/10 Médiocre
erjdriver, New York
Voyage en couple
7 sept. 2019
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
erjdriver
Séjour de 2 nuits en février 2018
Réponse de Pooja le 9 sept. 2019
Dear Guest,
We really apologize to be not able to meet your expectations but this is the very first time we have heard something like this from our guests. Our Hotel's main USP is our location, it is centrally located and is on the main road and we haven't seen any problem with GPS to locate us, it may be the Uber driver that must have confused with something or the other.
Please give us another chance to serve you so that we can prove that we are worth every penny.
Thanks & Regards
Team Cosy Grand!
8/10 Bien
Voyageur vérifié
20 juil. 2019
Voyageur vérifié
Séjour de 2 nuits en juillet 2019
Réponse de Pooja le 16 août 2019
Dear Guest,
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
Thanks & Regards
Team Cosy Grand
8/10 Bien
Hardik
30 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Its decent Business Hotel, No Fuss
Hardik
Séjour de 1 nuit en juin 2019
Réponse de Pooja le 16 août 2019
Dear Guest.
Thank you for taking the time to review your stay with us and looking forward to seeing you again soon.
Thanks & Regards
Team Cosy Grand!!
8/10 Bien
Praveen
9 mars 2019
Les points forts : Propreté, personnel et service, confort de la chambre
Nice business hotel at main ring road
Praveen
Séjour de 1 nuit en mars 2019
Réponse de Mohit Jawa le 18 mars 2019
Dear Mr. Praveen,
Thank you for staying with us and taking your valuable time to share your experience regarding your recent stay with us. We are delighted to know that you had a pleasant stay with us. It is our pleasure to know that you enjoyed your accommodations. We are pleased to learn that you were satisfied with your overall experience of your stay. However, we have discussed the concern with the management and required areas are worked upon. We aim to provide constant and efficient services to our guests. Sir, you can opt for a room which is not facing the main road, it will surely serve your cause. We value feedback like yours, as it helps us identify the areas we can improve the guest experience. Thank you, once again for writing to us and we look
forward to welcome you real soon.
Warm Regards,
Mohit Jawa
COO
2/10 Horrible
Voyageur vérifié
17 janv. 2019
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en janvier 2019
Réponse de Mohit Jawa, COO le 18 mars 2019
Dear Guest,
Thank you very much for taking your time to rate us. Please share your experience with us so that we can improve in the guest experience.
We are looking forward to serve you real soon.
Warm regards,
Mohit Jawa,
COO
2/10 Horrible
Voyageur vérifié
4 déc. 2018
Les points faibles : Personnel et service et confort de la chambre
You are being warned
Voyageur vérifié
Séjour de 1 nuit en décembre 2018
Réponse de Mohit-Business Head le 19 déc. 2018
Dear Guest,Apologise for the inconvenience caused.Would request you to share brief details for improvements to be undertaken internally at our end.
Alternatively please share your stay details for us to investigate further.
You may reach out to me on +918860072380 for any concerns over call.Regards
2/10 Horrible
Voyageur vérifié
2 sept. 2018
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Too expensive & too late to realize
Voyageur vérifié
Séjour de 1 nuit en août 2018
4/10 Médiocre
Voyageur vérifié
2 sept. 2018
Les points faibles : Personnel et service
Too expensive as per service & quality
Voyageur vérifié
Séjour de 1 nuit en août 2018
Réponse de Mohit Jawa, COO le 18 mars 2019
Dear Guest,
Thank you for staying with us and taking your valuable time to share your experience regarding your recent stay with us. We are delighted to know that you had a pleasant stay with us. It is our pleasure to know that you enjoyed our accommodations. We are pleased to learn that you were satisfied with your overall experience of your stay. However, we have discussed the concern with the management and required areas are worked upon. We aim to provide constant and efficient services to our guests. We value feedback like yours, as it helps us identify the areas we can improve the guest experience. Thank you, once again for writing to us and we look
forward to welcome you real soon.
Warm Regards,
Mohit Jawa
COO
4/10 Médiocre
manu, punjab,india
29 janv. 2018
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Pathetic hotel in terms Of value for money
manu
Séjour de 1 nuit en janvier 2018
Réponse de General Manager le 8 févr. 2018
Dear Guest,
Thank you for taking time to share your experience regarding your recent stay with us. It is evident from your feedback that we were unable to meet your expectations.
I am sorry to hear you had a bad night sleep because of loud noises. I wish you would have addressed this with us as earlier during your stay we could have taken necessary action to avoid any such inconvenience. Your highlighted concerns are taken into consideration and are shared with concerned department heads to ensure necessary action are put in place.
We value your feedback and we will look into each issue that you have noted, in attempt to improve our services.
Thank you once again and we look forward to welcome you to experience a positive change.
Warm Regards
General Manager
6/10 Satisfaisant
Voyageur vérifié
19 déc. 2017
Les points forts : Propreté
Voyageur vérifié
Séjour de 1 nuit en décembre 2017
Réponse de General Manager le 19 déc. 2017
Dear Guest,
Thank you for staying with us and taking time to share your experience. We are pleased to know that you were satisfied with overall experience of your stay with us.
It is our pleasure to know that the food offering at the restaurant were of your liking. Thanks for appreciating the services of our staff, I will surely share your feedback with them. Although, your mentioned comments will surely be shared with the management to avoid any inconvenience in future.
We would like to thank you once again for your feedback and look forward to welcome you real soon.
Warm Regards
General Manager
6/10 Satisfaisant
Sachin, Daman
28 oct. 2017
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Sachin
Séjour de 1 nuit en octobre 2017
Réponse de General Manager le 30 oct. 2017
Dear Guest,
Thank you for taking the time to share your review.
I want to apologize for the inconvenience you had during your stay.
Your comments are considered seriously and corrective measure has already put into place and we are sure you will notice the difference on your next visit.
Feedback like yours enables us to continuously improve our services and ensure better services at all times. We look forward to welcoming you back to experience positive change.
Warm Regards
General Manager
8/10 Bien
Voyageur vérifié
29 avr. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Réponse de Mohit Jawa, coo le 18 mars 2019
Dear Guest,
Thank you very much for taking your time to rate us.
We are looking forward to serve you real soon.
Warm regards,
Mohit Jawa,
COO
4/10 Médiocre
Hiren, Surat
14 avr. 2016
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Hotel close to important places
Hiren
4/10 Médiocre
Fernando, Netherlands
18 févr. 2015
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Well located hotel, but vnoisy and not confortable
Fernando
8/10 Bien
Mael, Switzerland
17 nov. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Grat for business trip
Mael
8/10 Bien
Raj, Bharatpur, Rajasthan
17 nov. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel to stay.
Raj
6/10 Satisfaisant
Mesh, Australia
29 avr. 2014
Les points forts : Propreté, personnel et service, confort de la chambre
Good hotel close to all the embassies
Mesh
6/10 Satisfaisant
Voyageur vérifié
4 nov. 2012
Les points faibles : Propreté