Room size was great but the food was pathetic and room heater wasnât working properly. It took them good time to get it fixed and didnât change our room before that.
Service was absolutely fantastic. But itâs partly because they have cheap âinternsâ doing the rounds.
The room was very comfortable, but 1. The entrance light was not working, 2 the shower door gasket is very old and shrivelled, so the water leaks out.
The restaurant food is good to very good, but prices are way out of line. Same with liquor.
The morning breakfast buffet is âfreeâ and there is good variety and choices. The staff goes out of their way to accommodate special requests.
The cultural events and high tea in the afternoon is great. But as it gets chilly in the later afternoon, the bonfires are inviting. But, as I discovered, also very expensive! It might be good for the hotel to light at least one big fire for all guests to enjoy.
All in all, a very good experience, but the property could use a bit of TLC.
Nevertheless, if you ignore the small âissuesâ, and focus on the beautiful nature surrounding this property, you will have a great time.
I visited with my family with 2 kids and we thoroughly enjoyed the property. Though property is not on mall road, it is self contained - be it valley views or Mussorie view or lot of games for your family and kids to enjoy or the heated pool.
Highly recommended.
Amenities and property on the whole were great. However, room quality was not upto the mark ( wooden flooring having sharp nail in one place and sliding wardrobe not opening etc.)