Avis sur The Shores Resort & Spa
The Shores Resort & Spa
2637 S Atlantic Avenue, Daytona Beach Shores, FL
Avis
8,6
Excellent
8,8/10
Propreté
8,8/10
Personnel et service
8,4/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
11 mars 2024
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 3 avr. 2024
Thank you immensely for your outstanding rating! It brings us immense joy to learn that you had an exceptional stay and cherished our beachfront location, surrounded by picturesque views and heartfelt hospitality. We eagerly anticipate the opportunity to welcome you back to The Shores Resort & Spa for another delightful stay.
10/10 Excellent
Normand
Voyage en couple
9 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Normand
Séjour de 1 nuit en février 2024
Réponse de General Manager le 8 mars 2024
Merci infiniment pour vos commentaires élogieux ! Cela nous apporte une immense joie d'apprendre que votre expérience globale au Shores Resort & Spa a été tout simplement fantastique. Notre équipe est extrêmement fière de fournir un service exceptionnel et il est réconfortant d'entendre que leur attention a ajouté une touche spéciale à votre séjour. Nous sommes ravis que vous ayez apprécié nos options de restauration et trouvé du réconfort dans la vue imprenable depuis votre chambre. En effet, il y a une magie indéniable à se réveiller avec la mélodie apaisante des vagues de l'océan et la douce caresse de la brise marine.Vos aimables paroles comptent vraiment pour nous et nous attendons avec impatience l'occasion de vous accueillir à nouveau pour un autre séjour exceptionnel dans notre complexe.
6/10 Satisfaisant
Magali
Voyage en groupe
4 sept. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Magali
Séjour de 2 nuits en septembre 2023
Réponse de General Manager le 7 sept. 2023
Magali, Thank you for staying with us. I appreciate your feedback and will share it with our team. We hope to welcome you again for an improved experience.
8/10 Bien
STEPHANE, Saint Constant
Voyage en famille
16 août 2023
Les points forts : Propreté et personnel et service
STEPHANE
Séjour de 7 nuits en août 2023
Réponse de General Manager le 16 août 2023
Stephane, Nous sommes heureux d'apprendre que vous avez trouvé la propreté de notre propriété à votre satisfaction et que vous avez apprécié l'accès à la plage. Offrir un environnement propre et confortable est important pour nous, et nous sommes heureux que vous ayez apprécié votre expérience. S'il y a des aspects spécifiques de votre séjour qui se sont démarqués ou si vous avez des suggestions, n'hésitez pas à les partager. Merci pour vos commentaires et nous espérons avoir l'occasion de vous accueillir à nouveau pour un autre séjour agréable à l'avenir.
10/10 Excellent
Denis
Voyage en famille
30 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Denis
Séjour de 3 nuits en juillet 2023
Réponse de General Manager le 1 août 2023
Merci pour le séjour de vacances parfait dans notre hôtel! Nous apprécions vos compliments sur notre accès à la plage, la propreté et l'atmosphère accueillante. Nous sommes ravis que vous ayez apprécié la piscine avec bar et les animations en soirée.Nous espérons vous accueillir à nouveau pour d'autres merveilleuses vacances à l'avenir!
10/10 Excellent
Eric
24 juil. 2023
Eric
Séjour de 6 nuits en juillet 2023
Réponse de General Manager le 15 août 2023
Eric, Thank you for staying with us. It was a pleasure having you and I look forward to welcoming you again!
2/10 Horrible
Louis, Berthierville
7 déc. 2022
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Louis
Réponse de Hotelmgmt le 8 déc. 2022
Your feedback is disheartening, Louis, as it's always our goal to provide a memorable stay for each guest we welcome. From what you described, we missed the mark, and for that, we sincerely apologize. Had our team been made aware of your concerns, we would have made every effort to resolve these issues or provide accommodations that better met your needs. We hope to have a chance in the future to change your impression of us.
10/10 Excellent
Michel
Voyage en couple
12 févr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michel
Séjour de 7 nuits en février 2022
Réponse de Hotelmgmt le 14 févr. 2022
What a joy to hear that we surpassed your expectations, Michel! Thank you for letting us know how much you appreciated our excellent service, beautiful setting, and relaxing hospitality. Please visit us again soon at The Shores Resort & Spa for another five-star getaway!
10/10 Excellent
Ginger
Voyage en famille
28 mai 2024
Les points forts : Équipements
Ginger
Séjour de 2 nuits en mai 2024
10/10 Excellent
Nicole
Voyage en couple
28 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicole
Séjour de 2 nuits en mai 2024
10/10 Excellent
Deborah
28 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Deborah
Séjour de 3 nuits en mai 2024
8/10 Bien
Tom
Voyage en couple
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tom
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 28 mai 2024
Hello Tom, We're thrilled to hear that you enjoyed our beachfront location and found our resort to be pet-friendly! While dogs aren't allowed on the beach, we're glad you appreciated the nearby park and grassy areas for walking your furry friends. Our pool and patio area are designed for maximum enjoyment, and we're delighted that you had a great time there.We appreciate your understanding. Our parking fees are indeed listed on both our booking site and our website to ensure transparency for our guests. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay at The Shores Resort & Spa!
10/10 Excellent
Scott
27 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Scott
Séjour de 5 nuits en mai 2024
10/10 Excellent
MARCIE
27 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
MARCIE
Séjour de 3 nuits en mai 2024
10/10 Excellent
Robert, Orlando
Voyage en couple
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 28 mai 2024
Hello Robert, We're thrilled to hear that you enjoyed the serene atmosphere of our resort away from the hustle and bustle of Daytona Beach near the pier. Providing a relaxing and peaceful experience for our guests is what we strive for, and we're glad you appreciated it. Our staff takes great pride in ensuring your stay is enjoyable, and we're delighted that they made a positive impression on you. We can't wait to welcome you back for another wonderful stay at our charming property with its old-school charm!
10/10 Excellent
Diane
27 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Diane
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 28 mai 2024
Hello Diane, We're thrilled that you found our property to be very nice! Our team works hard to ensure that every aspect of your stay exceeds expectations, from our amenities to our breathtaking views. Your positive feedback is greatly appreciated, and we can't wait to welcome you back for another fantastic stay at The Shores Resort & Spa!
10/10 Excellent
Sean
27 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Sean
Séjour de 1 nuit en mai 2024
10/10 Excellent
Hattie
27 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Hattie
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 28 mai 2024
Hello Hattie, We're thrilled to hear that you loved your stay with us! Providing comfortable accommodations and friendly service is our priority, and we're delighted that you found both during your visit. We can't wait to welcome you back for another enjoyable stay, and we're glad you appreciated our pet-friendly environment, cleanliness, and pleasant ambiance.
10/10 Excellent
Ivan Felipe
27 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ivan Felipe
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 28 mai 2024
Hello Ivan, we wanted to express our gratitude for staying with us. It was a pleasure hosting you, and we're already excited about the prospect of welcoming you back!
8/10 Bien
Jerrod
Voyage en couple
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jerrod
Séjour de 3 nuits en mai 2024
Réponse de Christian P le 27 mai 2024
Thank you for staying with us! We are thrilled to know that you enjoyed it, come back soon! (:
10/10 Excellent
Marla
Voyage en groupe
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marla
Séjour de 2 nuits en mai 2024
Réponse de Christian P le 25 mai 2024
We are thrilled to see you enjoyed your stay at our wonderful resort! We hope the opportunity to be able to accommodate your next vacation! :)
8/10 Bien
holly
Voyage en groupe
20 mai 2024
Les points forts : Propreté, personnel et service, équipements
holly
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 22 mai 2024
Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed our clean hotel, fantastic location, and inviting pool area.Providing prompt and attentive service is at the heart of what we do, and we are committed to ensuring every guest enjoys the exceptional service we're known for. We're glad to know you had an overall good stay and were able to enjoy the beauty of our beachfront location. We hope you experienced the serenity of the ocean views and the charm of our coastal amenities. We look forward to welcoming you back to The Shores Resort & Spa for an even better experience next time.
4/10 Médiocre
Feifei
Voyage en famille
20 mai 2024
Les points forts : Propreté
Les points faibles : Personnel et service
Feifei
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 22 mai 2024
Feifei, We're delighted that you appreciated the stunning ocean views from our property, and we're truly disheartened to hear about the challenges you faced during your stay.Maintaining cleanliness and ensuring our guests' comfort are fundamental to us. Please know we’ve addressed this situation with our team, ensuring that every aspect of our resort reflects our commitment to excellence.We're grateful for your acknowledgment of our staff's swift response in relocating you to another room. However, we understand that this may have caused some inconvenience. Providing exceptional and accommodating service is paramount to us, and we regret any disruption this may have caused to your overall experience.Despite these challenges, we hope you were still able to enjoy some of the fantastic amenities and the tranquil beach ambiance that Daytona Beach offers. If you wish to discuss your stay further or if there's anything else we can do to address your concerns, please don't hesitate to reach out to us directly. Your feedback is invaluable, and we would welcome the opportunity to ensure your next stay exceeds your expectations.
10/10 Excellent
Klassy
Voyage en couple
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Klassy
Séjour de 1 nuit en mai 2024
Réponse de Christian P le 19 mai 2024
We are genuinely happy that you enjoyed your stay with us! It looks like we failed to inform you that our fitness center is located on the 2nd floor, accessible 24 hours with your room key. Thank you for staying with us!
10/10 Excellent
Dorothy
Voyage en groupe
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dorothy
Séjour de 1 nuit en mai 2024
Réponse de Christian P le 19 mai 2024
We are happy you enjoyed your stay with us! We hope for the opportunity to take care of you again soon when you are in the area. :)
8/10 Bien
Kerri
Voyage en famille
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kerri
Séjour de 8 nuits en mai 2024
Réponse de Christian P le 26 mai 2024
We are pleased to hear that you enjoyed your recent stay with us! We look forward to seeing you all again soon! :)
8/10 Bien
Mark
Voyage en couple
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mark
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 22 mai 2024
What a pleasure it is to hear from you, Mark! We're delighted that you appreciated the breathtaking views from our resort. At The Shores Resort & Spa, we're dedicated to providing our guests with an unforgettable experience, and we're thrilled that you enjoyed our amenities, including our welcome drinks, beach yoga, and more. Your satisfaction is our top priority, and we can't wait to have the pleasure of welcoming you back for another memorable stay by the sea.
10/10 Excellent
Ken
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ken
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 15 mai 2024
Ken, we're thrilled to hear that you had a great stay! Thank you for your kind words, and we look forward to welcoming you back for more sea side bliss at The Shores Resort & Spa.
10/10 Excellent
Jaclyn
Voyage en famille
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jaclyn
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 9 mai 2024
Jaclyn,We could not be happier that you and your family had a perfect oceanfront retreat at The Shores Resort & Spa. We’re pleased that your son enjoyed our welcome beach ball and we hope you enjoyed our welcome drinks. It warms our hearts to know you had a cozy night by our fire pits and relished our s’mores kits. We’re excited to know you’d come back and we cannot wait to welcome you back.
10/10 Excellent
Ramona, Rayne
8 mai 2024
Ramona
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 28 mai 2024
Hello Ramona, Thank you so very much for your 5 star review. We thank you for your business and look forward to welcoming you back soon!
10/10 Excellent
larry m
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
larry m
Séjour de 1 nuit en février 2024
Réponse de General Manager le 8 mai 2024
Larry,Your review sounds as delightful as the soothing ocean waves in the morning. We’re glad you had a perfect stay and that you found our oceanfront resort enjoyable. We look forward to welcoming you back to The Shores Resort & Spa soon.
10/10 Excellent
Lucy
5 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lucy
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 8 mai 2024
Lucy, thank you for your glowing review! We're pleased that you experienced the top rated hospitality of our resort first-hand and we can't wait to welcome you back for another fantastic experience at The Shores Resort & Spa!
6/10 Satisfaisant
Shannon
Voyage en famille
4 mai 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Shannon
Séjour de 2 nuits en février 2024
Réponse de General Manager le 8 mai 2024
Shannon, We’re honored to hear we’ve been your preferred resort in Daytona Beach for over two year! We’ve noted your feedback. Your satisfaction is our top priority and we’ll consider each detail of your feedback for improvement so we can continue to be your top choice. We’d like to add that while we don’t provide vouchers for drinks, we do offer a complementary welcome drink. We hope to regain your trust on a future visit, your drink and the sunny shores of Daytona Beach will be waiting for you!
10/10 Excellent
Kenny
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kenny
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 6 mai 2024
Kenny, thank you for your kind words! We're delighted that you had a wonderful experience at The Shores Resort & Spa. Our oasis by the beach offers breathtaking views that we're thrilled you enjoyed. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back for another relaxing retreat soon!
10/10 Excellent
Shannon
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shannon
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 3 mai 2024
Terry, thank you for your glowing review! We're delighted to hear that you found The Shores Resort & Spa to be a tranquil retreat. Your satisfaction is our top priority, and we're thrilled that you had a wonderful experience. We can't wait to welcome you back for another memorable stay in paradise!
10/10 Excellent
Damon
Voyage en famille, Voyage d’affaires
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Damon
Séjour de 6 nuits en avril 2024
Réponse de General Manager le 1 mai 2024
Damon, thank you for choosing to stay with us during Jeep Beach week! We're delighted that you make our resort your home away from home each year. It's wonderful to have you as our guest, and we can't wait to welcome you back to The Shores Resort & Spa for another fantastic stay next year!
10/10 Excellent
Lydia
Voyage en groupe
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lydia
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 1 mai 2024
Lydia, thank you for your kind words! We're thrilled that The Shores Resort & Spa has such a special place in your heart. It's fantastic to hear that you enjoyed the food at Azure restaurant and that each aspect of your stay was immaculate. We're delighted that you enjoyed the fire pits and their relaxing ambiance. We look forward to welcoming you back for another wonderful stay in our seaside oasis!
8/10 Bien
Nelson
Voyage en famille
29 avr. 2024
Les points forts : Équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Nelson
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 1 mai 2024
We appreciate your wonderful rating! We're glad to hear that you had an exceptional stay and enjoyed the scenic views from our beachfront location and experienced the warm hospitality we’re known for. We look forward to welcoming you back to The Shores Resort & Spa for another memorable stay.
10/10 Excellent
William
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
William
Séjour de 2 nuits en avril 2024
Réponse de Christian P le 19 mai 2024
We are thrilled to hear that you enjoyed your stay with us! We hope to be able to accommodate you again soon! :)
8/10 Bien
Jill
28 avr. 2024
Jill
Séjour de 4 nuits en avril 2024
Réponse de Christian P le 19 mai 2024
Thank you for staying at our resort. We hope to have the opportunity to take care of you again!
8/10 Bien
Tiffany
Voyage en couple
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tiffany
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 1 mai 2024
We're delighted to hear that you enjoyed the amenities at our property, especially the beachside firepits for s'mores! There's something truly magical about gathering around the fire, roasting marshmallows, and enjoying the serene atmosphere of the beach at night. We're thrilled that you had a wonderful experience, and we look forward to welcoming you back for more memorable moments at The Shores Resort & Spa!
10/10 Excellent
Larisa
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Larisa
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 1 mai 2024
Thank you so much for your feedback! We're thrilled to hear that you were delighted by your stay at The Shores Resort & Spa. We strive to provide top-notch hospitality in every aspect of your stay, and we're overjoyed that we could exceed your expectations. It's heartwarming that the beauty of our beach and the oasis-like atmosphere of our resort made us a special place for you. We can't wait to welcome you back for more cherished memories.
10/10 Excellent
Chris
Voyage en famille
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chris
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 1 mai 2024
Thank you so much for choosing The Shores Resort & Spa as your preferred destination for family getaways. Your continued loyalty means the world to us, and we're thrilled to be a part of your family traditions. We can't wait to welcome you back for many more memorable stays filled with warmth, comfort, and the joy of being together.
10/10 Excellent
Marla
26 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marla
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 6 mai 2024
Marla, we're so grateful for your positive feedback! It warms our hearts to hear that you had a delightful experience at The Shores Resort & Spa. We can't wait to welcome you back for another unforgettable getaway!
8/10 Bien
Jada
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jada
Séjour de 5 nuits en avril 2024
Réponse de General Manager le 26 avr. 2024
Jada, thank you for choosing The Shores Resort & Spa for your first stay in Daytona Beach! We're thrilled to hear that your experience exceeded your expectations. It's our goal to create magical moments for our guests, and we're delighted that our team's efforts made your stay memorable. Your kind words are truly appreciated, and we're excited to welcome you back for another unforgettable getaway.
8/10 Bien
Joann, Campbellville
Voyage en couple
22 avr. 2024
Les points forts : Propreté et personnel et service
Joann
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 22 avr. 2024
Joann, thank you for choosing to stay with us at The Shores Resort & Spa. We're glad to hear that you liked the location right on the beach and found our rooms clean. Your feedback about the appearance of our rooms has been noted, and we'll certainly consider it as we strive to provide the perfect beachside oasis. We're pleased that our staff provided excellent service throughout your stay, and we hope to have the opportunity to welcome you back for an even better experience in the future.
10/10 Excellent
Samantha, Palmetto Bay
Voyage en famille avec de jeunes enfants
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Samantha
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 22 avr. 2024
Samantha, thank you for choosing The Shores Resort & Spa for your getaway in Daytona Beach! We're thrilled that you had a great experience with us. With our stunning beachfront location and top-notch amenities, we strive to provide our guests with a truly memorable stay. We can't wait to host you again for another unforgettable escape!
10/10 Excellent
Terry
Voyage en couple
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Terry
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 22 avr. 2024
Terry, thank you for your kind words! We're thrilled that you had an amazing experience at The Shores Resort & Spa. From the outstanding service provided by our staff to the heated pool and delicious dining options at the Tiki Bar, it sounds like you made the most of your getaway. We appreciate your feedback and look forward to welcoming you back for another fantastic stay by the beach!
10/10 Excellent
Nancy
Voyage en famille
18 avr. 2024
Nancy
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 22 avr. 2024
Nancy, thank you for sharing your wonderful experience with us! We're thrilled that you enjoyed the great ocean views at The Shores Resort & Spa. There's truly something magical about waking up to the sound of waves crashing against the shore and soaking in the beauty of Daytona Beach. We can't wait to welcome you back for another delightful stay by the sea!
10/10 Excellent
Tara
Voyage en couple
17 avr. 2024
Les points forts : Équipements
Tara
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 18 avr. 2024
It's wonderful to know you found our oasis by the beach to be friendly and welcoming, just like the gentle breeze caressing the shore. We can't wait to welcome you back to The Shores Resort & Spa for more beachside bliss and warm hospitality!