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Avis sur Hawaiian Inn Beach Resort

2 out of 5
Hawaiian Inn Beach Resort
2301 S Atlantic Ave, Daytona Beach Shores, FL

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 227 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 281 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 190 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 144 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 162 avis sur 1004." "

6,4/10

Propreté

7,2/10

Personnel et service

6,4/10

Équipements

6,0/10

Infrastructures et conditions de l’hébergement

6,2/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Cedrik

Voyage en famille
Beau de l'extérieur mais pas intérieur.
Très beau de l'extérieur. Mais service médiocre et intérieur vieux. Belle piscine et bell vue sur la mer. Mur jaune.
Séjour de 1 nuit en février 2020
Réponse de Fernanda le 27 août 2020
Hi Cedrik, Thank you for your review. We thank you for your feedback and hope you would choose to stay with us in the future again. Best, Fernanda Social Media Concierge

6/10 Satisfaisant

stephane

Voyage en famille
Moyen dans l'ensemble
Les installations en général assez bien. Service laisse un peu à désirer, eau courante manque de pression et matelas très inconfortables. Chambre très humide.
Séjour de 6 nuits en décembre 2019
Réponse de Fernanda le 7 janv. 2020
Thanks for your review! We appreciate your feedback adn will definitely share with our management team.

4/10 Médiocre

Voyageur vérifié

Voyage en famille, Voyage en groupe
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Établissement en décomposition autant ascenseur que porte de chambre. La porte de chambre completement fini, baignoire tres cerne et tache, porte de salle de bain qui ne ferme pas, moulure entrain de tomber. Personnel a la reception tres gentil. Malheureusement, l établissement accepte les jeunes d ecole en vacances pour spring break donc bruit toute la nuits jusqu a 4:00 am.
Séjour de 3 nuits en mars 2019
Réponse de Lisa - Guest Care Coordinator le 18 mars 2019
Dear Guest Thank you for taking the time to write us a review. Our main goal is to offer you the best service possible, as our guests come first, so we are truly sorry that your experience with us was far from amazing. We will be taking a closer look into the issues that you have experienced in order to correct them for future guests. We appreciate you bringing these to our attention and we apologize for the inconveniences you have endured. Sincerely Lisa - Guest Care Coordinator

6/10 Satisfaisant

seb

Voyage en couple
Les points forts : Personnel et service
L emplacement, la vue et la grande piscine slnt correct. Les chambre et l'hotel mériteraient une renovation.
Séjour de 2 nuits en mars 2019
Réponse de Lisa - Guest Care Coordinator le 15 mars 2019
Dear Guest Thank you for taking the time to share your experience. We are very sorry we did not meet your expectations and apologize for the issues you encountered during your stay. We have shared your comments with management and thank you for your feedback. Sincerely Lisa - Guest Care Coordinator

6/10 Satisfaisant

Voyageur vérifié

Séjour de 2 nuits en mars 2019
Réponse de Lisa - Guest Care Coordinator le 1 avr. 2019
Dear Guest Thank you for leaving a review. We are glad you enjoyed your stay and hope to have the opportunity to provide an even better experience for your next visit to Orlando. Sincerely Lisa - Guest Care Coordinator

8/10 Bien

ERIC

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Endroit agréable beau studio vue sur mer
Séjour de 7 nuits en décembre 2018
Réponse de Lisa - Guest Care Coordinator le 10 janv. 2019
Dear Eric Thank you for your review! We are so glad you enjoyed your stay with us and our spacious rooms and great view. We hope you will stay with us again for your next visit to Daytona! Sincerely Lisa - Guest Care Coordinator

8/10 Bien

STEPHANE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Laura le 13 juin 2018
Hello Stephane, Thank you for rating us a 4 out of 5! We are so glad you enjoyed your stay and we hope you will choose to stay with us again. Sincerely, Laura - Guest Care Coordinator

8/10 Bien

ERIC

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en octobre 2017

6/10 Satisfaisant

Lois

Les points forts : Propreté et personnel et service
Average beach hotel. Stained carpet in hallways. No place to sit comfortably in room.
Séjour de 3 nuits en mai 2024

10/10 Excellent

henry

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
great location, good staff,. hote could use some loving,... upgrades
Séjour de 1 nuit en mai 2024
Réponse de Marissa le 23 mai 2024
Thank you for the 5-star review. We are happy you enjoyed your stay and hope to host you again.

2/10 Horrible

Teresa

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
None of the amenities that are on the website are here. The staff is rude. Very unpleasant day.
Séjour de 1 nuit en mai 2024

8/10 Bien

Dean

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were very excited that the pool finally opened just before our arrival.
Séjour de 7 nuits en mars 2024
Réponse de HG le 6 mai 2024
We are so happy you enjoyed your stay with us, and we can't wait to host you again.

8/10 Bien

lynnette

Les points forts : Propreté et personnel et service
Séjour de 5 nuits en avril 2024
Réponse de HG le 6 mai 2024
Thank you so much for your review. We are so happy that you enjoyed your stay with us.

4/10 Médiocre

Doreen

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Our room was NOTHING like the pictures posted. I believe some rooms are owned by private people - and those rooms are better than the ones owned by hotel. Everything was very outdated - there was no hammocks, putting green, like the pictures reflected. If all other hotels were not fully booked, we would have changed hotels. However, staff were great, friendly and responsive.
Séjour de 3 nuits en avril 2024
Réponse de HG le 22 avr. 2024
We are sorry about that, the storms did a number on the resort! We are coming together and things are getting better every day. We hope to see you back soon, though.

2/10 Horrible

Phillip

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was dirty, unpleasant and very run down
Séjour de 3 nuits en avril 2024
Réponse de HG le 22 avr. 2024
We are so sorry you feel this way! The Hawaiian Inn is a historic staple in Daytona Beach. It has its wear, but the atmosphere and people are great!

6/10 Satisfaisant

Kelly

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
If the room didn’t have the view it did we would have changed hotels . The bed looked older than me and was not comfortable, and nothing had been updated in a very long time a lot of wasted potential
Séjour de 3 nuits en avril 2024
Réponse de HG le 15 avr. 2024
Thank you for your feedback. We will make sure your concerns are heard.

2/10 Horrible

zulianne

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Horrible nesecitan hacer halgo con la limpieza de los cuarto y las sábanas las toalla huelen horrible 😞 demasiado asquerosidad me fui hasta 1 noche antes
Séjour de 3 nuits en mars 2024
Réponse de HG le 15 avr. 2024
We are so sorry that you feel this way. We do hope that you give us another try as we would love to make it right.

2/10 Horrible

Brett

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
We enjoyed everything, until we found mold all over the bed sheets.
Séjour de 1 nuit en mars 2024
Réponse de HG le 15 avr. 2024
Oh no, I hope that you were able to talk with someone at the front desk to get that issue resolved.

10/10 Excellent

Hernando

Séjour de 4 nuits en mars 2024
Réponse de HG le 15 avr. 2024
Thank you so much for your 5 star review! We are so happy that you enjoyed your stay with us.

6/10 Satisfaisant

Crystal

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elevator feels like its going to drop, room wasnt completely cleaned when i checked in. Food still on counters and all, hallways were dirty and not upkeep.
Séjour de 1 nuit en mars 2024
Réponse de Marissa le 24 mars 2024
Thank you for your feedback. We will look into your concerns.

2/10 Horrible

Dianna R

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No room cleaning place had rust everywhere broken elevators, unclean and dirty.
Séjour de 3 nuits en mars 2024
Réponse de Marissa le 18 mars 2024
We are sorry you didn't enjoy your stay with us. The hotel is still recovering from the back-to-back hurricanes, and we will continue to do repairs daily.

8/10 Bien

Liadanay

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements
This place needs alot of updating its building/rooms etc but other than that i didnt have a bad experience with staff like previous reviews or feel unsafe. Beautiful view from balcony to beach area and pool. Bar staff was super sweet but could use more help. Overall i enjoyed my stay.
Séjour de 2 nuits en mars 2024
Réponse de Marissa le 18 mars 2024
Thank you for your feedback. We are happy you enjoyed your stay with and hope to host you again.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was there for my sons baseball tournament, very great location and very organized.I will for sure keep this mind when and if we need to come back
Séjour de 1 nuit en mars 2024
Réponse de HG le 15 avr. 2024
Thank you so much for your 5 STAR review! We are so happy that you and your family enjoyed your stay and we can't wait to host you again, soon!

2/10 Horrible

April

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Extremely dissatisfied. This property advertises as having two pools, a gift shop, mini golf, Hawaiian luau show all on property. We could only find the outdoor pool and it was out of order. The Hawaiian show? Out of order. Gift shop? Closed and empty. Mini golf on site? Nowhere to be found. The elevator only worked half the time to get to our room on the fifth floor. The room itself also was not as advertised as there was no coffeemaker (and when we asked we were told ‘they’re all broken, we can’t get that for you’). The shower head holder was broken and covered up so when one of us was showering, the handheld head fell and hit us in the back of the head. Pictures on the walls were covering up holes in the walls and doors. Our room door itself didn’t latch so if you didn’t have it deadbolted, it would just open up if you opened the balcony door. The stove in the room didn’t work, neither did the hairdryer provided in room. The toilet had to be flushed three times to get anything at all to go down fully. Anytime you approached the front desk to ask about anything, you just get stared at blankly with literally no response. We had to go down multiple times as even though we were clear on reservation there was five of us in a room that sleeps 6, they only gave us three towels and bed linens for the beds. We had to ask everyday for clean linens as there is no daily housekeeping, and we couldn’t get pillows for the sleeper sofa or flat sheets.
Séjour de 5 nuits en février 2024
Réponse de H le 23 févr. 2024
Thank you for voicing your concerns. This is important for improvement. We are working diligently to getting the Hawaiian Inn back to its pre-hurricane condition. We will make sure your concerns are addressed.

6/10 Satisfaisant

Madison

Voyage en famille
Les points forts : Personnel et service
the problem was we went when they were renovating the tiki bar and pool. i do think when they’re done it’ll be a fabulous upgrade! it’s the inconvenience of one exit and entrance so large building lots of walking! other than that it was great NO NO BUGS that was a plus considering the location
Séjour de 3 nuits en décembre 2023
Réponse de H le 23 févr. 2024
Thank you for your review and we are glad that you enjoyed your stay! We are doing our best at getting the hotel back to it's pre-hurricane condition. We do hope that you come back and visit us again, soon.

2/10 Horrible

Jeff

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de H le 23 févr. 2024
Thank you for your review.

2/10 Horrible

Tammy

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Where not to stay at Daytona Beach
The room was not clean, air did not work and we checked out 2 days early and only received 1 night refund
Séjour de 5 nuits en février 2024
Réponse de H le 23 févr. 2024
We are sorry you felt this way and I hope that you spoke with a manger while you were there. Hearing your concerns is very important for improvement.

8/10 Bien

Steve

Les points forts : Propreté et personnel et service
Front deck staff, especially Selena, were very nice It is an older place and still recovering from the Hurricanes 2 years ago as is most of Daytona beach The view from my balcony was great especially at sunrise I would definitely stay there again
Séjour de 2 nuits en février 2024
Réponse de Heather le 23 févr. 2024
Thank you so much for your sweet and kind words! We are doing our best at getting the hotel at it's pre-hurricane condition. We are so happy that you enjoyed your stay with us!

6/10 Satisfaisant

Anita

Séjour de 2 nuits en février 2024
Réponse de Heather le 23 févr. 2024
Thank you for your review and we are happy that you enjoyed your stay with us.

6/10 Satisfaisant

jayne

Séjour de 1 nuit en février 2024
Réponse de Heather le 23 févr. 2024
Thank you for your review and we are happy that you enjoyed your stay.

8/10 Bien

Gary

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Heather le 15 févr. 2024
Thank you so much for your 8/10 review! We are so happy that you enjoyed your stay with us and we hope to see you again soon!

2/10 Horrible

Robyn

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The pool was completely dug up , I should have been notified. No housekeeping.
Séjour de 3 nuits en janvier 2024
Réponse de Heather le 15 févr. 2024
Thank you for voicing your concerns. There was mention of the pool closure on the website of the hotel, so sorry that you missed that. We have been as communicative as possible. When construction is complete, we highly recommend that you come back and visit us.

2/10 Horrible

Matt

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The suite was disgusting no towels no anything pools were down which was not listed night staff was very unfriendly it was a horrible experience
Séjour de 1 nuit en février 2024
Réponse de Heather le 15 févr. 2024
Thank you for your feedback and we will make sure your issues are heard and addressed.

2/10 Horrible

Leon

Séjour de 3 nuits en janvier 2024
Réponse de Marissa le 2 févr. 2024
We are sorry you didn't enjoy your stay.

2/10 Horrible

jbrian

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 12 nuits en janvier 2024
Réponse de Marissa le 2 févr. 2024
We are sorry you didn't enjoy your stay.

6/10 Satisfaisant

Robert

Voyage en famille
Séjour de 11 nuits en janvier 2024
Réponse de Marissa le 2 févr. 2024
Please visit again soon.

6/10 Satisfaisant

carrie

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Can’t really rate the property itself because everything is being worked on the pools and the grounds. Every condo is individually owned or room. The sheets, however, were dingy and dirty, looking even though they gave them to me at the desk clean had holes in them like cigarette burns definitely needs a lot of updating, the staff, however, is incredible
Séjour de 3 nuits en janvier 2024
Réponse de Marissa le 2 févr. 2024
Thank you for your feedback. We hope to host you again.

2/10 Horrible

Swapnil

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were shown renovated room during online purchase but actually we got old filthy room. Very disappointing
Séjour de 1 nuit en décembre 2023
Réponse de Heather le 12 janv. 2024
We are sorry you didn't enjoy your stay and we will make sure your concerns are heard and addressed.

10/10 Excellent

James

Séjour de 4 nuits en décembre 2023
Réponse de Heather le 12 janv. 2024
Thank you so much for your 10/10 review! We are so happy that you enjoyed your stay with us and we can not wait to host you again, soon.

4/10 Médiocre

Kristina

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have seen this hotel packed in the summer months and always thought wow, this must be a great hotel. Well, that couldn't be further from the truth. The rooms need a definite upgrade, the furniture is old and falling apart, our 2 queen beds were on wheels and when you attempted to sit against the headboard the bed would roll away, god forbid you roll over at night the bed literally rolled with my movements. The bathroom was gross, the shower walls has mildew in the grout and a strange gritty texture in the tub. The hallways are scary and painted in 70's maze yellow. You couldnt get to the beach without walking out front and all the way around the building.In the middle of the night my daughter and I were awaken twice due to some loud buzzing noise in the room, possibly the AC but not sure. The rooms safe did not work either Oceanfrontview 2nd floor, well that was amazing of course, the balcony was OK, the chairs were almost too short to see over the railing. It was very quiet, we didn't hear anyone next door, but had to endure the smell of marijuana and cigarette smoke blowing into our balcony from somewhere near us which i cannot stand. The front desk staff either act dumb or truly are and constantly on their phones. Upon checking out i asked why our beds had wheels on them and the lady laughed and had no clue what i was talking about until i showed her a picture. Even then she said she didnt know. In my honest opinion I would not recommend this hotel.
Séjour de 1 nuit en décembre 2023
Réponse de Heather le 12 janv. 2024
Thank you for your feedback. We will make sure your concerns are heard and addressed.

10/10 Excellent

Trevin

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
I’ve stayed with the Hawaiian Multiple times every time is great even with the rebuild going on still a good place to vacation !
Séjour de 1 nuit en décembre 2023
Réponse de Heather le 12 janv. 2024
Thank you so much for your positive review and feedback! We are so happy your enjoyed your stay with us and we can not wait until we host you again, soon.

2/10 Horrible

Lucas

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Marissa le 2 févr. 2024
We are sorry you didn't enjoy your stay with us.

2/10 Horrible

Eli

Voyage en famille, Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Has potential.. BUT DISAPPOINTING.. didn't expect All facilities to be closed. NO POOLS let alone heated as listed and came for. and No heat in rooms, no hot water!. Was freezing! No TV channels worked.. (inside room was nice) rest of resort is run down not kept up. Staff seemed less helpful & to have attitude about not being directly booked thru them instead of the app. Wouldn't go back or went unless they fixed everything THEN it has potential. Untill then not recommended
Séjour de 3 nuits en novembre 2023
Réponse de Heather le 30 nov. 2023
Thank you for your feedback. We will ensure that your concerns are addressed. We have made every site aware that our pools are closed due to construction. We hope that you had a safe trip home.

2/10 Horrible

Angela

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Rented room for 6. The beds were horrible completely wore in the centers of the mattress. No hot water for showers. 2 bath towels 2 hand towels, when we asked for more towels we had to return the 4 dirty ones first.Tiki bar was never opened. All pools are closed.
Séjour de 2 nuits en novembre 2023
Réponse de Heather le 30 nov. 2023
Thank you for your feedback. Unfortunately, our pools are closed due to the hurricanes and construction. We have made our sites aware of that. We will make sure that your other concerns are heard and addressed.

2/10 Horrible

Mary

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was very dirty and reeked of Marijuana! We only stayed the first night because it was late & we couldn't book a room somewhere else until the next day. We checked out early in the morning and booked at a much nicer place through Expedia that second night.
Séjour de 2 nuits en novembre 2023
Réponse de Heather le 30 nov. 2023
Thank you for your feedback. We will make sure your concerns are heard and addressed.

4/10 Médiocre

Ed

Les points faibles : Propreté
Séjour de 1 nuit en novembre 2023
Réponse de Marissa le 13 nov. 2023
Thank you for your review.

4/10 Médiocre

John

Les points faibles : Infrastructures et conditions de l’hébergement
Wasn't told no pool
Séjour de 2 nuits en octobre 2023
Réponse de Marissa le 30 oct. 2023
We are sorry you weren't aware the pools are closed. We hope to host you again after construction is completed.

2/10 Horrible

irma

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The worst experience. The staff in charge of the night shift was very rude to me and my mom. We arrived at 11:30 pm to check in and we had to wait more than 20 minutes because the boy WAS SLEEPING IN HIS WORK TIME when I had called early warning that we would be a little late because of the traffic. It gave us the noisiest room with a bad musty smell, the air filter was a sack. As if that room never went through a deep cleaning. We ended up with allergies. The only thing that was worth it was the comfort of the bed. The rest is a disaster.
Séjour de 2 nuits en octobre 2023
Réponse de Marissa le 30 oct. 2023
We are sorry you didn't enjoy your stay with us and we will look into your concerns.

8/10 Bien

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful
I have been staying at this particular hotel for 26 years! This hotel is very family friendly with comfortable rooms, a fun list of amenities and a great location with access to everything! Although on this particular stay, the pools and sundeck area were still undergoing repairs from alot of hurricane damage, i still enjoyed my stay and would highly recommended this hotel. The management and staff are wonderful and have always treated my family like family. There are literally a 1000 hotel choices on this beach, but this is ALWAYS my go to hotel!
Séjour de 1 nuit en octobre 2023
Réponse de Marissa le 22 oct. 2023
Thank you for your feedback. We are so happy you enjoyed your stay with us and hope to host you for another 26 years.

2/10 Horrible

Gavin

Séjour de 1 nuit en octobre 2023
Réponse de Marissa le 13 nov. 2023
We are sorry you didn't enjoy your stay.