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Avis sur Summit Grace Boutique Hotel & Spa, Darjeeling

3 out of 5
Summit Grace Boutique Hotel & Spa, Darjeeling
Dr. Zakir Hussain Road, Near St. Paul’s School, Darjeeling

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 1 avis sur 10." "
Note des voyageurs de 8 (Bien), d’après 6 avis sur 10." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 10." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 10." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 10." "

6,8/10

Propreté

8,6/10

Personnel et service

8,0/10

Équipements

6,2/10

Infrastructures et conditions de l’hébergement

Avis

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The view from the rooms is exceptional. Being able to lay on bed and see the Himalayan Mountain range was the highlight. Staff were extremely helpful anf friendly. Thank-you we really enjoyed our stay and were fortinate to see the snow capped peaks most days.
Séjour de 4 nuits en novembre 2019

4/10 Médiocre

Ryan, USA

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Very friendly staff but not a recommended stay.
My first issue is with Expedia, which has failed me twice in a row in India. I booked this hotel through Expedia and there was absolutely no record of the reservation even though I had an Expedia number and the reservation was nonrefundable. If they didn't have any vacancies I would have been stuck for the bill. The hotel staff are incredibly nice. The hotel is not in good condition. Because of the lack of ventilation, all our items remained wet throughout our stay. We knew there wouldn't be central heating but it was pretty cold and our only option was to keep the small space heater on. Towels and linens, while washed, were completely stained with dirt or marks or other stains. There was a lot of loud construction during our stay right next door. Again, the staff were very nice. I think whoever owns the hotel is asleep at the wheel. Our water heater broke and thankfully the nice staff moved us to a nicer room (which they probably should have put us in, in the first place). Would not recommend Expedia for ANY use in India. Would not recommend this hotel for its poor accommodations. Recommend the friendly staff and good restaurant.
Séjour de 4 nuits en février 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
位置稍嫌遍遠，不好找。我住的頂樓套房沒有暖氣，冬天非常冷
位置稍嫌遍遠，不好找。我住的頂樓套房沒有暖氣，冬天非常冷，熱水器又忽冷忽熱，差點不敢洗澡了 人員非常親切，設備很舒適，視野不錯

4/10 Médiocre

kerry

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
cold hotel
You always get what you pay for. Big issue with this hotel it has no heating in the common areas. At night it goes to 0. You get a small space heater for your room. Staff is friendly but it comes from I guess the owners.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fantastic views
Very helpful staff. Excellent breakfast.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre

10/10 Excellent

Martina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Location, Amazing View, Helpfull Staff
Amazing, great location with views of the Himalayas. Staff very friendly and helpful. Overall highly recommended.

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
I had difficulty reaching the place as very few people know about this hotel. Comunication between the driver and the hotel staff also did not help. But, overall, a nice hotel with a very suppportive staff.

8/10 Bien

dheeraj

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Sandy, Cleveland, OH

Les points forts : Personnel et service
Nice hotel with beautiful view of Kanchenjunga
Hotel staff is very friendly, always eager to help. Kitchen staff is very helpful. Overall, we had a good experience.