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Avis sur Radisson Hotel & Apartments Dammam Industry City

3 out of 5
Radisson Hotel & Apartments Dammam Industry City
Intersect Highway 615, Makkah Road, Dammam 2nd Industrial City, 67th St, Dammam

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 29 avis sur 62." "
Note des voyageurs de 8 (Bien), d’après 16 avis sur 62." "
Note des voyageurs de 6 (Satisfaisant), d’après 10 avis sur 62." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 62." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 62." "

8,4/10

Propreté

8,2/10

Personnel et service

8,0/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

philippe

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mai 2023
Réponse de Fatima le 12 juin 2023
Thanks for your review and we hope to see you again!

8/10 Bien

Gurnek

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 13 nuits en avril 2024

10/10 Excellent

Inge

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property met all our needs, and was perfectly located for our business trip. Clean, lots of amenities for meeting outside our rooms and extremely helpful and friendly staff! We found the buffet breakfast, lunch, dinner of good quality, but very expensive and too many consistent choices between the 3 meals.
Séjour de 7 nuits en mars 2024

2/10 Horrible

Clement

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I purchased a suite and was given a standard room because all the suites were full or were not ready (while i checked in evening time !) ! I want my money back
Séjour de 1 nuit en février 2024

10/10 Excellent

Alexandre

Séjour de 3 nuits en novembre 2023

8/10 Bien

Mazhar

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff and friendly treatment. Good for any visitor to the industrial area. Other than that the location has nothing to offer.
Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Séjour de 3 nuits en octobre 2023

10/10 Excellent

Praveen

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2023

6/10 Satisfaisant

MOHAMMAD

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de MK le 31 juil. 2023
Thank you for reaching out and providing us with valuable feedback.

8/10 Bien

JEAN PHILIP, Jeddah

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Descent and convenient for business
Séjour de 1 nuit en octobre 2022
Réponse de Tobias Ammon le 1 nov. 2022
Dear guest,Thank you for your review and for sharing your recent experience at Radisson Hotel & Apartments Dammam Industrial City. We love feedback and are pleased to hear that you enjoyed your time with us. The entire hotel team is looking forward to welcoming you back soon!With kind regards,Tobias Ammon General Manager

8/10 Bien

Michele

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good hotel, perfect position for business purposes. In my opinion they need to improve the buffet at the restaurant “Bocca buona” with more internacional receipts and plates , while using an italian name but it’s not . I have seen people walking in the restaurant looking the buffet and getting out.
Bocca buona Rest. Not italian
Séjour de 4 nuits en octobre 2022
Réponse de Tobias Ammon le 10 oct. 2022
Dear Michele, We appreciate your feedback regarding the Bocca buona restaurant. Please be informed that the restaurant is currently closed and we do operated the RBG restaurant and this is the restaurant you were dinning in. We regret to hear your dining experience did not meet your expectations. We have shared your comments and concerns with our FOOD AND DRINK department so the situation may be addressed to ensure that outstanding service and presentation is delivered. Kind Regards Tobias Ammon General Manager

10/10 Excellent

Tariq

Séjour de 1 nuit en août 2022
Réponse de Tobias Ammon le 10 oct. 2022
Dear guest,Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!Best regards,Tobias Ammon General Manager

10/10 Excellent

Aisha

Séjour de 1 nuit en août 2022
Réponse de Tobias Ammon le 10 oct. 2022
Dear guest,Thank you for your review and for sharing your recent experience at Radisson Hotel & Apartments Dammam Industrial City. We love feedback and are pleased to hear that you enjoyed your time with us. The entire hotel team is looking forward to welcoming you back soon!With kind regards,Tobias Ammon General Manager

4/10 Médiocre

Fation

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Went for business trip. Initially had Booked for 5 days but finished work in two days and left early. However hotel was not business friendly and refused to refund the remaining 3 days. Will never book again.
Séjour de 5 nuits en avril 2022
Réponse de Tobias Ammon le 4 mai 2022
Dear Mert, Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire team at Radisson Hotel & Apartments Dammam Industrial City, I apologies for the concerns you have shared about your experience at our hotel. I have addressed it with our team and I assure you we are working diligently to ensure to improve our operation to meet all or clients expectations. I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons. Kind regards, Tobias Ammon Radisson Hotel & Apartments Dammam Industrial City

8/10 Bien

Hamdan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2022
Réponse de Tobias Ammon le 4 mai 2022
Dear guest, Thank you for your review and for sharing your recent experience at Radisson Hotel & Apartments Dammam Industrial City. We love feedback and are pleased to hear that you enjoyed your time with us. The entire hotel team is looking forward to welcoming you back soon! With kind regards, Tobias Ammon General Manager

6/10 Satisfaisant

Khalid

Séjour de 1 nuit en mars 2022
Réponse de Tobias Ammon le 4 mai 2022
Dear guest, Thank you for taking the time to review your stay with us. We strive towards 100% Guest Satisfaction and your feedback is extremely important to us. I was disappointed to see that on this occasion we did not entirely meet your expectations. I would like to apologize. I hope that we will have another opportunity to welcome you back and to show you that we can make it right. With best regards, Tobias Ammon General Manager

10/10 Excellent

Brent

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Don’t let the exterior bother you. Very nice hotel.
Séjour de 1 nuit en février 2022

10/10 Excellent

ali

Séjour de 1 nuit en novembre 2021

6/10 Satisfaisant

abdulmohsin

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
‏لقد كانت خدمة تنظيف الغرف سيئة جدا حيث لم يتم تنظيف الغرفة الا 9:30 ليلا بعد مطالبات كثيرة كذلك هناك عطل في باب الحمام في الغرفة 205 وطلبت اصلاحه ولم يتم للاسف
Séjour de 2 nuits en octobre 2021

10/10 Excellent

Satyendra

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good service
Mr. Jitendra was very helping and guided us with all services offered by hotel. Loved the stay!!!
Séjour de 3 nuits en octobre 2021

10/10 Excellent

MoHAMMA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
جميل ونظيف جداً
Séjour de 1 nuit en septembre 2021
Réponse de Zahra Alsulaiman le 7 oct. 2021
ضيفنا العزيز نقدر لكم بذل الوقت في مشاركتنا تجربتكم الأخيرة معنا نيابة عن كامل الطاقم الخاص بنا هنا في فندق وشقق بارك إن باي راديسون المدينة الصناعية الثانية بالدمام ,نود أن نشكركم لتعاملكم معنا و نأمل أن نرحب بكم ثانية عندما تحط الرحال بكم هنا مرة أخرى. مع وافر الأحترام, زهراء آل سليمان , مدير خدمة الضيوف.

10/10 Excellent

MOHAMMA

Séjour de 1 nuit en septembre 2021

10/10 Excellent

Hajar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2021
Réponse de Zahra Alsulaiman le 7 oct. 2021
Thank you for your review we will be looking forward to welcome you again

10/10 Excellent

Mohamed

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2021
Réponse de Ziad le 5 sept. 2021
Thank you for your review we will be looking forward to welcome you again

10/10 Excellent

ashsarf

Séjour de 3 nuits en juillet 2021
Réponse de Reservations Team le 24 juil. 2021
Dear Ashsarf Thank you for your stay with us we will be looking forward to welcome you in the future

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2021
Réponse de Safa Ali le 13 juil. 2021
Dear Valued Guest, Thank you for your feedback regarding your stay at Park Inn by Radisson Hotel&Apartments Dammam Industrial City. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Safa Ali Front Office Manager Park Inn by Radisson Hotel&Apartments Dammam Industrial City

10/10 Excellent

BASHAR

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2021
Réponse de Safa Ali le 13 juil. 2021
Dear Mr. Bashar, Thank you for your feedback regarding your stay at Park Inn by Radisson Hotel&Apartments Dammam Industrial City. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Safa Ali Front Office Manager Park Inn by Radisson Hotel&Apartments Dammam Industrial City

8/10 Bien

Abdulaziz

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2021
Réponse de GM le 26 mai 2021
Dear Abdulaziz, Thank you for your rating! We are pleased to know that you had a pleasant Experience. We hope you will come back and visit us soon! Regards, Abdelsalam Al Tamimi General Manager

4/10 Médiocre

Mahmoud

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
فندق ممتاز
رائعة خدمة تنظيف الغرفة ليست جيدة بما فيه الكفاية
Séjour de 4 nuits en mai 2021
Réponse de GM le 26 mai 2021
Dear Mahmoud, Thank you very much for taking the time to write a review about your recent stay with us here at the Park Inn By Radisson Hotel & Apartments Dammam 2nd Industrial City. We appreciate all feedback as it enables us to right any wrongs. I must offer my sincere apologies that your stay was not as enjoyable as you had anticipated. Please be assured that your comments have been taken on board. We value you as a customer and hope this one off experience does not prevent you from staying with us again in the near future. Regards, Abdelsalam Al Tamimi General Manager

10/10 Excellent

Mohammad

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2021
Réponse de GM le 26 mai 2021
Dear Mohammad, Thank you for your rating! We are pleased to know that you had a pleasant Experience. We hope you will come back and visit us soon! Regards, Abdelsalam Al Tamimi General Manager

8/10 Bien

Mahmoud

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
إقامة جيده بشكل عام
جيد جدا واستمتعت بالوقت والإقامة
Séjour de 2 nuits en mai 2021
Réponse de GM le 26 mai 2021
Dear Mahmoud, Thank you for your rating! We are pleased to know that you had a pleasant Experience. We hope you will come back and visit us soon! Regards, Abdelsalam Al Tamimi General Manager

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en mai 2021
Réponse de Safa Ali le 13 juil. 2021
Dear Valued Guest, Thank you for your feedback regarding your stay at Park Inn by Radisson Hotel&Apartments Dammam Industrial City. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Safa Ali Front Office Manager Park Inn by Radisson Hotel&Apartments Dammam Industrial City

8/10 Bien

Salmeen

Séjour de 3 nuits en mai 2021
Réponse de Safa Ali le 13 juil. 2021
Dear Mr. Salmeen, Thank you for your feedback regarding your stay at Park Inn by Radisson Hotel&Apartments Dammam Industrial City. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Safa Ali Front Office Manager Park Inn by Radisson Hotel&Apartments Dammam Industrial City

6/10 Satisfaisant

Mohammed

Voyage en famille
Les points forts : Propreté et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2021
Réponse de GM le 26 mai 2021
Dear Mohammed, Thank you for your rating! We are pleased to know that you had a pleasant Experience. We hope you will come back and visit us soon! Regards, Abdelsalam Al Tamimi General Manager

6/10 Satisfaisant

Saleh

Séjour de 1 nuit en janvier 2021

6/10 Satisfaisant

Don

Séjour de 3 nuits en décembre 2020

6/10 Satisfaisant

Ahmed

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
الخدمه بطيئه جدا في كل شئ
Séjour de 1 nuit en septembre 2020
Réponse de Abed Tamimi le 22 sept. 2020
ضيفنا العزيز نقدر لكم بذل الوقت في تعبئة بيان الاستطلاع الخاص بإقامتكم لدينا مؤخراً. نيابة عن كامل الطاقم الخاص بنا هنا في فندق وشقق بارك إن باي راديسون المدينة الصناعية الثانية بالدمام نود أن نقدم اعتذارنا عن كل ما أقلق راحتكم خلال فترة إقامتكم لدينا. نقدر لكم تعقيباتكم التي سنستفيد منها في تحسين طريقة أدائنا للعمل، على أمل أن الوفاء بتوقعاتكم وتجاوزها خلال زيارتكم المقبلة لنا مع وافر الاحترام، عبدالسلام التميمي المدير العام

2/10 Horrible

RaafatEltenawy, Riyadh

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Very poor service. The hotel was dedicated to COVID 19 patients. No room service and very poor breakfast. I requested three mix grill meals and they were the worst I have eaten in my life. They charged me extra money and when I argued with somebody on the phone he blamed me for not asking for ghe price before I order. After I left the hotel the accountancy personnel called and apologized for charging me SR 150 extra and promised to see the refunding policy.
Séjour de 2 nuits en juillet 2020
Réponse de Abed le 5 août 2020
Dear Raafat, Thank you very much for taking the time to write a review about your recent stay with us here at the Park Inn By Radisson Hotel & Apartments Dammam 2nd Industrial City, We appreciate all feedback as it enables us to right any wrongs. I must offer my sincere apologies that your experience was not as enjoyable as you had anticipated. Please be assured that your comments have been taken on board. for further assistance kindly write to the below e-mail address: gr.dammamindustrial@parkinn.com We value you as a customer and hope this one off experience does not prevent you from staying with us again in the near future. Regards, Abdelsalam Al Tamimi General Manager

8/10 Bien

JOHN A.G.

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
great for business trip
good choice and seems to be the only choice if you're visiting Damman second industrial area. good value of money
Séjour de 3 nuits en février 2020
Réponse de Abed le 5 août 2020
Dear John, Thank you very much for having taken the time to share your experience about your recent stay with us. It is just with your open and constructive feedback, that we can improve our services and fulfill our promises. I'm more than happy to see, you enjoyed your time at the Park inn By Radisson Hotel & Apartments Dammam 2nd Industrial City. It was my pleasure to read your review and the whole team says THANK YOU, this is the best motivation for all of us. I'm looking forward to welcome you again. With best regards Abdelsalam Al Tamimi General Manager

10/10 Excellent

Ebrahim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2019

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté
Séjour de 1 nuit en octobre 2019

8/10 Bien

Mohammed

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Propreté
Séjour de 2 nuits en septembre 2019

10/10 Excellent

Mohammad

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
فندق جميل ورائع
الفندق جميل ونظيف وهادئ ولكن موقعه بعيد عن المناطق الحيويه تقريبا 22 كيلو عن الدمام والخبر والمنطقه فيها روائح كريهه جدا شكرا لكم
Séjour de 3 nuits en août 2019

6/10 Satisfaisant

Mohammed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
جيد لكن يعيله البعد
الفندق بعييييييد جدا عن وسط البلد لدرجة حتى تطبيقات المطاعم ترفض التوصيل اليه عدا ذالك الفندق جيد جدا وطاقم العمل من استقبال وخدمة ممتازوون
Séjour de 1 nuit en août 2019

8/10 Bien

Mohammed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2019
Réponse de Abed Tamimi le 2 sept. 2019
Dear Mohammad, Thank you for taking the time to write a review on your recent stay with us. Your commentary is important and of great help to us. I will certainly share your message with my Team. It is delightful to know you had a pleasant stay. We hope to see you again in the near future. Kind regards, Abdelsalam Al Tamimi General Manager

10/10 Excellent

rami

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
احسن فندق فلعالم
Séjour de 2 nuits en août 2019

8/10 Bien

Bassel

Les points forts : Personnel et service et confort de la chambre
Séjour de 3 nuits en août 2019
Réponse de Abed Tamimi le 2 sept. 2019
Dear Bassel, Thank you for taking the time to write a review on your recent stay with us. Your commentary is important and of great help to us. I will certainly share your message with my Team. It is delightful to know you had a pleasant stay. We hope to see you again in the near future. Kind regards, Abdelsalam Al Tamimi General Manager

10/10 Excellent

Haytham

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2019

8/10 Bien

KHALID

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
تجربة انصح بها
جدآ رائعة
Séjour de 1 nuit en juillet 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great except the location inside an industrial city, so that, a bad smell available some time. Also, there was to much insects every ware, but of course not inside the room.
Séjour de 1 nuit en mai 2019
Réponse de Abed Tamimi le 12 mai 2019
Dear Guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Park Inn by Radisson Hotel & Apartments Dammam 2nd Industrial City, we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! With best regards Abdelsalam Al Tamimi General Manager